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Plumber
I asked them to come out to my house to look for a crack and roots in my sewer line. Then report to me where it is and confirm if I was even right. They brought a camera to do this that I paid for. The video showed the roots (which means cracked) and the suggestion was $2200 to jet spray and clean the pipes or rust and calcium. They did not even offer to fix the real problem (the crack with the roots). The invoice did not accurately show what the problem because the crack or roots were not listed at all. They mentioned a level 4 repair. What even is that? They didn't repair anything.
Also, the plumber, told me the incorrect spot that the roots were located. When I pulled my front porch up (based off the plumber's observation) there were no pipes, wires, or anything there at all that could give a false reading. We dug 6ft long and a bit more than 4ft deep. I paid men to do this along with tool rental of $300 from HomeDepot based on incorrect information on something that I paid Scotto's plumbing to tell me for $500.86. I spoke with the manager, Justin, and his reply was I didn't agree that we actually said that and there's nowhere that it's written down that we actually said that so I was not getting a refund. They only caused problems because when they took my toilet off, to put the camera down, they did not make sure it was seated correctly when they put it back on so it rocked. Considering all the extra expenses this mistake caused me the entire thing should be refunded to me. Even the video footage they sent me, you can hear the plumber telling me the roots were in my living room. They gave me incorrect information and did not even give me a price quote to fix the real problem. You can see the roots in the camera and I am sure the manager watched the video, but did not even offer to update the invoice correctly to show there were roots and cracks at all.
www.scottoplumbing.com
Also, the plumber, told me the incorrect spot that the roots were located. When I pulled my front porch up (based off the plumber's observation) there were no pipes, wires, or anything there at all that could give a false reading. We dug 6ft long and a bit more than 4ft deep. I paid men to do this along with tool rental of $300 from HomeDepot based on incorrect information on something that I paid Scotto's plumbing to tell me for $500.86. I spoke with the manager, Justin, and his reply was I didn't agree that we actually said that and there's nowhere that it's written down that we actually said that so I was not getting a refund. They only caused problems because when they took my toilet off, to put the camera down, they did not make sure it was seated correctly when they put it back on so it rocked. Considering all the extra expenses this mistake caused me the entire thing should be refunded to me. Even the video footage they sent me, you can hear the plumber telling me the roots were in my living room. They gave me incorrect information and did not even give me a price quote to fix the real problem. You can see the roots in the camera and I am sure the manager watched the video, but did not even offer to update the invoice correctly to show there were roots and cracks at all.
Saint Petersburg, FL
Great service! Joe responds quickly. His team was professional, on time, cleaned up, great work. Only plumbing service I will use
knottsps.com
Saint Petersburg, FL