Best Draining Issue in Saint Paul MN

Highly recommend this company. They took my call after hours, arrived quickly, and got the back up with my main line diagnosed and fixed quickly. Ran a camera through after the job to be extra thorough and confirm that the lines were clear. Happy they did this because we found a nasty old mouse on camera stuck at a Y in the drain 25 feet in. Took care of that too. Robert was the technician and he was awesome — prompt, friendly, knowledgeable, and respectful. Reasonable pricing even for after hours rates. No need calling anywhere else for plumbing jobs.

Alto was referred to me by another customer. So I set up appointment, I'm gonna cut to the chase. I was charged $250 for the first 90 mins and $175 per hour after, and I was told it would be $2 per additional foot to run the snake beyond 100 feet. He ran the snake an additional 50 feet. I paid almost $800. I had to call another company out to actually clear out the wipes stuck in the drain. They charged $198 and actually unclogged the drain.
I spoke with the person that referred me to Alto, whose opinion I trust because he is knowledgeable, I explained to him what Rick did and what he charged me...he couldn't believe it and was not happy as that's not what Alto even charges for multi dwelling plumbing issues.
I'm told they get commission..I guess being a woman that doesn't know much about plumbing, Rick decided I would be his target that day.
The person that referred me is going to try and help me recoup some of the money back, he felt really bad, and has not had this type of experience(work or price) with Alto before, and knows who Rick is.
All it takes is 1 person/employee to give a business a bad reputation.
Due to the experience I had with Alto, I will not recommend this company, and I advised the person that referred me(even though he meant well) not to refer them.