Best Industrial Pumps in Sacramento CA
I contacted Miracle Works Plumbing and Drain to perform service on my tankless water heater, as I hadn’t had it serviced in over 5 years. The day before the appointment, I received an email confirmation. The next morning, I was promptly met by Jeff, who was wearing a face mask and plastic boots and he was ready to work.
When I took him to the water heater we noticed that there appeared to be a leak, as it was much more than the typical amount of water due to condensation. He did a thorough inspection, contacted Rheem and was told that the system needed replacement. Fortunately, it was still under warranty, so Jeff made all of the arrangements and rescheduled an installation date.
On install day, Jeff contacted me to let me know that the manufacturer sent an internal tankless system as opposed to an external, and it was going to be shipped up from Bakersfield. He apologized profusely for the shipment error and stated that he would wait until he had the tank in his possession before rescheduling and would make it a priority. Keep in mind, that I was never out of hot water, so it wasn’t anything urgent, but Jeff made it his top priority.
Less than 48 hours later, I have a newly installed tankless water heater that is also up to current Yolo County code with the addition of an expansion tank.
All in all, the company did an excellent job and I couldn’t be happier with their professionalism, attention to detail and commitment.
When I took him to the water heater we noticed that there appeared to be a leak, as it was much more than the typical amount of water due to condensation. He did a thorough inspection, contacted Rheem and was told that the system needed replacement. Fortunately, it was still under warranty, so Jeff made all of the arrangements and rescheduled an installation date.
On install day, Jeff contacted me to let me know that the manufacturer sent an internal tankless system as opposed to an external, and it was going to be shipped up from Bakersfield. He apologized profusely for the shipment error and stated that he would wait until he had the tank in his possession before rescheduling and would make it a priority. Keep in mind, that I was never out of hot water, so it wasn’t anything urgent, but Jeff made it his top priority.
Less than 48 hours later, I have a newly installed tankless water heater that is also up to current Yolo County code with the addition of an expansion tank.
All in all, the company did an excellent job and I couldn’t be happier with their professionalism, attention to detail and commitment.
5401 Warehouse Way Suit #106, Sacramento, CA 95826