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Sorry company to do business with.

Called Sonny's 8 business days ago. When I called for a status got the standard contractor refrain: We're swamped, others have a higher priority, etc. Was told someone will call when they are on the way out. A pretty sloppy way to do business rather than have the courtesy to give the customer an appointment time/window. Based on my experience Sonny's does not appear to value homeowner business. A painful lesson learned for me.