Best Carrier Unit Service in Raleigh NC

Showed up Thursday after waiting all day, finally after 4 we’re told they have to come back Friday because parts for the ac unit is frozen somehow in the middle of summer. We wait all day today Friday and call at 4:45pm to confirm they’re still coming out and are told yes. We received a voicemail after 6 saying they won’t come out until Monday now even though they do weekend appointments. The tech called us again and didn’t even have an excuse and said he won’t be here until Monday but he’s also the weekend tech. Very unprofessional and I highly DO NOT recommend them. Young kids in the home and tons of family coming in tomorrow Saturday.