Best Water Main Repaired in Plano TX

Paul is fantastic. He demonstrates everything a master plumber should be - professional, detailed, knowledgeable, and quick to help!

I have used Paul for multiple requests since my personal life has been a little hectic over the last few months and he has been a blessing.

I had the worst experience with this team. I called in and scheduled a 2 hour slot in the morning for next day appointment. Within 2 hours, i called in and asked whether we can reschedule 2 days after my original appointment because i was expecting a Chandelier and wanted to complete installation of the same along with other work. Also i asked whether the hourly rate would come down if the work takes more than 3 or 4 hours

The person on the phone acted like he didn't understand my request and i had to explain multiple times. He suddenly started with the abusive language and i asked him whether is this the way you treat your customer. He continued and disconnected the phone. When i followed up with an email, i got the reply stating that i used the abusive language.

I have recorded the whole conversation and it is pretty evident. I would never use their services. Let wanted the people to know.