Best Handyman Plano in Plano TX

I had the worst experience with this team. I called in and scheduled a 2 hour slot in the morning for next day appointment. Within 2 hours, i called in and asked whether we can reschedule 2 days after my original appointment because i was expecting a Chandelier and wanted to complete installation of the same along with other work. Also i asked whether the hourly rate would come down if the work takes more than 3 or 4 hours

The person on the phone acted like he didn't understand my request and i had to explain multiple times. He suddenly started with the abusive language and i asked him whether is this the way you treat your customer. He continued and disconnected the phone. When i followed up with an email, i got the reply stating that i used the abusive language.

I have recorded the whole conversation and it is pretty evident. I would never use their services. Let wanted the people to know.

No show on the first day. No call back.

2nd day. They called and said they would be coming out. The afternoon ended with a no show.

3rd day no call.

I have to give my business to another hydrojet company.

They desperately need an office manager and a scheduling assistant or some way to accurately indicate when they will arrive.

I had a great experience with this plumbing company. The plumber arrived on time, fixed my leaky faucet quickly, and charged a fair price. Highly recommended!