Best Electrical Services And Upgrades in Oklahoma City OK

Customer service was great I was in need of service and they got a service tech out to me in less than an hour after my call.

I hate to write such a low rating on service, I am always appreciative when I can get the work done as promised. However, I had an overcharge, which, I immediately discussed with the office personnel and was promptly issued a refund for the overcharge, that is the reason for the two star rating because she was very helpful in that area.

The shower wand that was installed worked just fine immediately after install however, I checked a couple minutes after install and before he left and found that the diverter was not transferring the water properly to the shower wand, and it was coming out both ends of the shower wand and faucet. I pointed it out to him before he left but we both forgot about it. I expect a service man to remember a problem and double back and check it out for performance before he leaves. He did not...

The second item, was the leak in the bathroom faucet he was unable to fix it because I have a moen and I understand the parts are not easily come by and he has to go to the warehouse to get the part, but for a small plumbing job, I cannot afford to have a $300 plumbing bill for such a small job, so I told him to put it back together, so now I still have a leak and my shower wand is sub par.

My husband was coming home from the hospital the next day as a new amputee and I was trying to get his bathroom fixed up for him. Needless to say I was hesitant to call for a call back because of the charges.

Sorry, I hate saying these things.

James was prompt and friendly upon arrival. He was able to immediately find the problem and quickly resolved it. Great experience overall.