Best Ac And Heating Systems in North Las Vegas NV
Very Unprofessional!!This is a SCAM compay!!! EVERYTHING WAS GREAT BEFORE THEIR ARRIVAL! Original calling for AC tune up, then the tech came and did an okay job on that (my AC was running good since its quite new, but he quoted me for a bunch of problems which cost about $700 to fix). I did not agree on the solution but did bought the maint package that they offerred (this is another issue- its $19.95 a month and have to stick with them for 2 years, if not you will be charged $200 for cancellation even though you are not satisfy with their service). Anyway, the maint package included a free plumbing inspection so i went ahead and scheduled it. The tech came for plumbling was even worst!!! I DID NOT HAVE ANY PROBLEM IN MY HOUSE PRIOR TO HIS ARRIVAL. However, after the inspection, he quoted me for a $2500 invoice to fix the problems ( my house is new and Iknow FOR SURE those are not problems which could cost $2500 plus I just installed the water softener for about 6 months, so its branch new pretty much). After the inspection, I did not agree on the invoice so i said i would pass on it. And the same day!!! After he left, my water tasted very salty!!! I knew he must did something to the water softener so I called and spoke to the manager. He told me that was conscidence?!! But it was working good before he came?!? Alright, fine, one thing might be a coincedence, next thing, the same day, when i took shower, there was no hot water!!! ( and since i bought this house, I NEVER EVER HAVE THIS PROBLEM BEFORE,but yet out of sudden, right after his inspection?!). So everything started falling after his visit?! Trying to call the manager but no where can be reached!!! This is not okay to do business with no ethic like this!! Very disappointed and now I would not feel comfortable ever for them to come to my house anymore ( who knows what else they gonna break to try to get client's money). And of course, when i tried to cancel the annual maint package, they wanted to charge for $200 cancellation!And plus now i have to spend money to fix all the problems that they left behind?!! So BEWARE EVERYONE, BEFORE YOU CALL THIS COMPANY!!!Updated on 7/19- Even with all the incidents happened, I would say that this company is at least pretty good at responding to customer. The manager contacted me and offered to come to the house and take a look at the problems. However, I denied the offer since I have already called another company to take care of it after all that happened (sorry, I was not feeling comfortable at the time for them to come after all the hassles). In addition, he also waived the $200 cancellation charge after the discussion. Thanks for at least taking care of this!!
6260 Stevenson Way, Las Vegas, NV 89120