Best Toilet Leaks in New York NY

Charged me $800 to snake the sewer main, then failed to close the pipe so it leaked all over our basement. The attention to detail was sorely lacking. When they returned to fix the problem they caused I had to argue them out of charging me for an “emergency weekend visit”. They didn’t want to take responsibility for their poor quality work.

They then told me I needed to steam clean the sewer main ($2000). I had 2 other local companies quote it for $850 and $900.

Not only are they bad at their job but they tried to con us into paying more than double the going rate for a service we didn’t really need.

Use at your own risk. You’ve been warned.

They were extremely professional and courteous. I would absolutely use this group again.

Joe is phenomenal. He is so responsive and hard working and really cares about getting the job done- no matter what it takes. He has been our go-to whenever there is a plumbing problem. Thanks Joe!

Washer/dryer installation

Unbelievable service!

Great service! Thanks so much for your help

These guys are terrific. They are responsive, courteous and efficient. I had to have them come twice this week for two different issues. Both times, they were able to come the day I called. They solved the problems and are very easy to deal with.

There was a sewer backup at my condo. The problem was resolved by the men after they came with the necessary tools. In and out in a flash. They made incredible things. I heartily support them.

Raymond was very professional, responsive and attentive to details. His work was meticulously completed.

In short, Edison is fantastic and very responsive! He was able to add a drain line as well as a cold and hot water line to our kitchen area so that we could have a washer/dryer in our unit as well as hook up a water line to our refrigerator's ice maker. After he finished the installation, he double checked his work as he made sure that he took care of some of the finer details that I had asked about at the consultation. I strongly recommend him!

I cannot thank this plumbing and water cleanup service enough for their exceptional work. Their technicians were knowledgeable, friendly, and worked quickly to fix the plumbing issue and minimize the water damage. They also provided me with guidance on how to prevent future plumbing problems, which was very helpful. I highly recommend this service to anyone in need of plumbing and water cleanup.

A few months ago, we had the boiler system in the house break and not deliver heat properly. Chris was timely, and explained every step of the way what he was doing and why he was doing it. The job became a rather large one as we discovered the issues with the boiler system, needing a full drain and changing of the bleeder valves through the whole house. Every time we made a change to the plan that would cost more, Chris was sure to inform me and make sure that was what we wanted to move forward with. I told him to fix it well once so I didn't need him again - several months later, my heat is working better than ever. Considering the initial quote he gave me, and how big the project had ballooned to, he even knocked a little bit off of the final total at the end. Absolutely satisfied with the work he did, and will be sure to call him first and absolutely recommend his services.

Run, don't walk to Fred Smith if you want an amazingly terrible experience! These guys are always more than happy to help you waste any extra time you may want to get rid of. Thanks for not showing!

I wanted to use Gateway, what a disappointment. Called last week on Monday, someone named Anthony returned my call on the same day, he said they were closed due to the president’s day holiday, but that someone would call me on Tuesday. He mentioned that my service would be expensive because of the style boiler that I have, but he could not give me an estimate, but assured me that someone in the office would call me the following day. Tuesday came & went, no call. Wednesday, nothing again. Thursday I called & spoke with a woman who answered the phone. I told her what had happened, she said she would call me back, no apology or anything. Yeah.... I will let you guess...yep, never heard from them. How do people do that?

Got what you need if you know what it is.

Just terrible technician, over priced, unprofessional

Not helpful bad service