Best Repairs And Renovations in New York NY

I very much appreciated the 1-hour response to my call for help when my drain backed up and flooded my cellar. Jerry and Ian had the problem diagnosed and resolved in a matter of minutes.

Raymond was very professional, responsive and attentive to details. His work was meticulously completed.

Great service ?

I wanted to use Gateway, what a disappointment. Called last week on Monday, someone named Anthony returned my call on the same day, he said they were closed due to the president’s day holiday, but that someone would call me on Tuesday. He mentioned that my service would be expensive because of the style boiler that I have, but he could not give me an estimate, but assured me that someone in the office would call me the following day. Tuesday came & went, no call. Wednesday, nothing again. Thursday I called & spoke with a woman who answered the phone. I told her what had happened, she said she would call me back, no apology or anything. Yeah.... I will let you guess...yep, never heard from them. How do people do that?

Anthony was able to service 2 of our properties. I can’t say enough about this establishment, from the office, to the plumber,very courteous, professional and prompt. I highly recommend this establishment for any and all of your plumbing needs.We are very pleased with Downtown Heating and Plumbing. We will be using them for any of our future plumbing needs.