Best Power Installation in New York NY

The company would not send anyone out to assess my issue, but told me that they would not be able to provide me a quote or a ballpark over the phone other than to say it would cost $250/hour for whatever needed to be done, plus materials. The issue likely involves a pretty invasive fix, cutting into walls etc. If they won't look at the problem and give me an idea of what they would need to do, why would I let them go in blind and later bill me for whatever they thought needed to be done? It's not unusual not to be given a quote over the phone, but they also won't come look at the problem before they want me to put down a deposit. I was hopeful after reading their excellent reviews, but didn't understand this approach at all and will obviously not be using their services.