Best Inspections And Testing in New York NY

Very respectful customer service members..

These guys are terrific. They are responsive, courteous and efficient. I had to have them come twice this week for two different issues. Both times, they were able to come the day I called. They solved the problems and are very easy to deal with.

Reliable, straight forward, reasonably priced.

Choose IMP. IMP Plumbing is about the only honest plumbing company I came across after reaching out to nearly 10 different plumbers. In assessing quality, accountability, pricing, and customer service, IMP can't be beaten.

While I was skeptical of hourly pricing, I had called ahead and sent pictures of the job site beforehand - I needed a P-Trap installed. They agreed it was a small job and it should take an hour max. When things took unexpectedly longer, and when there was a leak after the job was done, they stood by their work and got the job done without any additional cost. All in all I paid just over $300 for labor ($200/hr), parts (~$75), and tax at the time of my job. They also didn't collect any money before the job was DONE. You NEVER see that these days with service providers.

Other companies overcharged or asked for money just to come check the job site out, usually on the order of $100-$300. Just to see the job. Then they give you any arbitrary quote they want, and if you don't like it well money is theirs. It's literally robbery. Others overcharge for parts and labor like crazy. Check my review on Roto-Rooter for example which tried to charge me $900 ($825 for labor and parts + tax). $825 vs. $275. Literally a 3x markup. Robbery.

Also, a lot of companies would charge you for their own issues in managing time, but IMP didn't. These days, there are hardly any companies that are that proud and confident in their workmanship. Moreover, the plumbers there took so much pride in their work, and were so pleasant to work with, that the experience of dealing with the plumbing issues was actually enjoyable.

You can't go wrong with IMP. They are my new go to.

After being ripped off by my last plumber and getting issued a violation David had a difficult task reassuring me. He is a super nice guy and I can't say enough good stuff about him or the experience. He worked really close with the engineer and made sure I had all the paperwork in time for court. The work site was left nice and clean. Everything was done on time. Whether it was his appointments with me or getting me paperwork he made sure I wasn't stressed. Nivo has a customer for life. You rock David. Thank you so much for going the extra mile for me!

At first I was confused by 72F’s policy of not actually doing the work they recommend, but their consulting service probably saved money in the long run. They didn't try to sell me anything, but did tell me how to fine tune and maintain our system to get the best out of it and hopefully prevent problems in the long run. John came out and did recommend some work, but I did the smaller stuff myself and he put me in touch with a plumber who could handle what I didn't think I could do myself. He came and inspected everything when it was done and didn’t charge us for the follow-up visit. Well worth the $2,500 (roughly, plus repairs) for our small co-op.

Awful place. They keep standing me up. They make me clear my schedule, and then when they're an hour late, telling me they're not coming. It's so disrespectful and frustrating. The radiator replacement job has also ballooned from $1,500 to about $3,750.

The only way to reach the man in charge of the job, Dom, is to call the office at 8am. If you call at 9am, he's gone for the rest of the day and you'll just play more phone tag. He doesn't have a cell phone, apparently.

I'm so furious with these people. The cost ballooning is bad enough, but the lack of basic consideration for my time and schedule is so infuriating.

Update: The plumber, George, let our cat out the front door and locked it out. He then didn't tell us he had done this. My wife found the cat waiting at the door later. If you have cats, you know how messed up it is for somebody to let your cat out into the street. When I told him about this, he said I only saw one cat which was both untrue and wasn't an apology. Who cares if you didn't realize we have two cats? Don't let cats out. He and his assistant had seen both cats the day before and said it was fine to have them out. They didn't give us any warning that they were coming into that room the next day so we couldn't have locked the cats up anyway.

They almost killed our cat and charged us about 120% more than they quoted. Horrible company.