Best Emergency Service Available in New York NY

Great service!!! This was my second time using them. They know what they're doing!!! Honest pricing makes sense and they cleanup well after completing the job!!! Another satisfied customer!!

Mike's smart, fast and super-competent. When you want the job done right the first time, Mike's your guy. The man really knows his plumbing. If you need to wait a little to get on his schedule, you'll be glad you did. (No surprise that a good plumber with fair prices has a busy calendar.) Also, a quick shoutout to his assistant Vince, a good man; working together they are an effective and speedy team.

They do good work.

I trie to use this business. I called 3 times to confirm the appointment. I even agreed to pay there ridiculous fee to send someone to inspect my ac. Day of appointment I get a call saying there was never a appointment today. Poor planning and scheduling. And even poorer customer service

Is this still a functioning company? I'm confused. 2 days in a row, I call them, get a timeslot. Two days in a row, 2 hours late, no courtesy call. I call them back. 'We will be right there'. An hour later I call back, annoyed. Again no courtesy call stating they will be late. 'We will be right there'. Another hour passes. No show.

On the first day, they finally showed up, 6 hours late, not one courtesy call. The dude forgot his tools, oops. Seriously? We schedule an appointment for tomorrow between 9am-12pm.

Tomorrow rolls around. 1pm and no show, no courtesy call. 'Is it ok if we come at 4pm?' Me, annoyed as hell. 'Sure'. 4pm, no show and no call. 'We will be right there.' They LITERALLY, NEVER SHOWED UP AND NEVER CALLED, ONE TIME. COMPLETE NO SHOW. Never seen it in my life. Not even a call to state that they will no show. We literally sat around all day waiting, they completely wasted our time.

Why is there not an option for 0 stars? This is the most unprofessional company I have ever dealt with and that is saying A LOT.