Best Cracked Toilet in New York NY

Excellent service late night emergency the only company to answer the phone. Thanks

Awful place. They keep standing me up. They make me clear my schedule, and then when they're an hour late, telling me they're not coming. It's so disrespectful and frustrating. The radiator replacement job has also ballooned from $1,500 to about $3,750.

The only way to reach the man in charge of the job, Dom, is to call the office at 8am. If you call at 9am, he's gone for the rest of the day and you'll just play more phone tag. He doesn't have a cell phone, apparently.

I'm so furious with these people. The cost ballooning is bad enough, but the lack of basic consideration for my time and schedule is so infuriating.

Update: The plumber, George, let our cat out the front door and locked it out. He then didn't tell us he had done this. My wife found the cat waiting at the door later. If you have cats, you know how messed up it is for somebody to let your cat out into the street. When I told him about this, he said I only saw one cat which was both untrue and wasn't an apology. Who cares if you didn't realize we have two cats? Don't let cats out. He and his assistant had seen both cats the day before and said it was fine to have them out. They didn't give us any warning that they were coming into that room the next day so we couldn't have locked the cats up anyway.

They almost killed our cat and charged us about 120% more than they quoted. Horrible company.