Best Common Plumbing Repairs in New York NY

Sal was impressive! He walked us through the issues that were going on even showing us pictures and drawing a diagram. There were some unexpected pipe issues, but he handled them efficiently.

I have a mystery leak which may be causing the floor to buckle, and I asked Fred Smith Plumbing to come and investigate. My first interaction with them was fine, normal- I called, they showed up in the time frame they were supposed to show up, the plumber looked around, and couldn't find the source of the leak. Fine.
Then, since he was there, I asked if he could replace these faucets in the bathroom since they had been leaking. He said that replacing them would stop the leak. He helped me pick out some faucets on amazon, and said to book a new appointment when the faucets arrive. I booked a new appointment, and that's when the trouble started. On the day they were supposed to come, time passed, and I finally called, and the man who answered the phone said I wasn't on the schedule. Did they take your credit card information? If they asked, I gave it Well, you're not on the schedule, so you must not have given your CC information. Well, if it's your job to ask for and record that information, then that's your job. And that's how interaction continued with their office, blaming me for them not showing up. They finally came another day, the man who came took ages to install the faucets (charge by the hour), including a half hour toilet break (!) If you're looking for a frustrating place that will keep you waiting for days, then take their time and charge you for that, this is the place. Faucet still leaks, though less. 3 days of waiting.