Best Bathrooms And Kitchens in Los Angeles CA

Sorry, but after repeated calls, I got no response regarding making plans to have a new water heater installed. They installed our last one and were great, and wanted to offer them repeat business, not in an emergency, but still somewhat urgently. During COVID, plumbing services are still essential services and are allowed to conduct regular business. To not even return phone calls for days or not at all is just not the responsiveness I expect from a business where I'm trying to give them repeat business worth hundreds of dollars. The inconvenience of having to find a reliable, trusted alternative is annoying, when this would have been a win-win situation. If they have that much business that they can ignore new business from returning customers, good for them, but to ignore our new offer is not OK; I'm not going to beg to be their repeat customer. You pay a vendor not only for the charges of the work done, but also by giving them the opportunity to do the work in the first place, and being ignored is cavalier and inappropriate.

Quality work and great business ethic.