Best Tune Up Special in Austin TX

Here are the reasons that we give Abacus Plumbing and Eddie Pollack a 5-star rating:1. Our first encounter with Abacus was a call to them in an emergency situation. Their Customer Service agent was excellent; he understood the problem and redirected the call to their scheduler. We were scheduled for an appointment on the same day.2. We received notification in advance of their service person's arrival. We appreciated their effort to keep us updated.3. Eddie Pollack arrived on time and was wearing a mask, which we really appreciated. He listened to our explanation of the problem and after checking out the water heater he explained the approach he would take to resolve the problem.4. Eddie kept us informed throughout his work process.5. Eddie and Abacus were able to provide all of the necessary parts so that we were able to have hot water ASAP.6. It is evident that the work culture at Abacus Plumbing is customer-focused.

Great services my bath tub was clogged and they came in to fix my bathroom, amazing plumbing skills and the expertise to explain each step of the repair was on point, they never moved forward without authorization and the equipment for the repairs was very professional as well. I will always recommend a job and give Damian five stars for excellent customer service