Best New Outlets in Austin TX

Excellent. We always have good service from Fox and this was no exception. Richard and John were both professional and helpful. Explained everything. The Technicians are always great and personable. They came to do an annual check of our heating unit.

I started a maintenance contract with this company 5 yrs ago after replacing the HVAC units in my duplex. That pays for them to inspect & maintain every spring & fall plus 10% off needed services. TBH I only intended to keep this plan long enough for the discount on a sizeable job reworking the electric feed on one unit but having priced what it costs for just the yearly tune-up, and seeing how much i saved on freon the one time they found a leak, I've decided to keep it going. With 1 exception, they have always gotten to us quickly even in the busy summer and prices seem fair for the local industry. That exception is why I took off 1 star, which I may revise later. They forgot to auto renew my account last fall & failed to return my call for furnace tuneup, apparently due to major personnel change like so many businesses have been going through. If they had to drop the ball, definitely better before a mild winter than before summer. ? They were quick to respond this spring, efficiently tuning & cleaning both AC units, even though the condensate line was pretty well clogged on my tenant's side. Everyone has always been friendly & professional, taking appropriate health precautions according to the time they visited. Hopefully the staffing is steady now & they'll start calling me to schedule the maintenance visits, bc taking that task off my to-do list is part of the perk of getting the contract.