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Best Many Other Plumbing Services in Austin TX

Garrison Plumbing LLC Plumber
This was the slowest and most inconvenient service I have ever received from a management perspective. Garrison Plumbing LLC gave us a window from 11:00 AM- 3:00 PM; however, the technician did not arrive until 4:25 PM. When he arrived at our house, he required us to pay the $85 service fee upfront. He then took photos and informed me that we would have to wait 15 minutes for Choice Home Warranty to approve the cost. He left our house and mentioned he would come back in 15 minutes when the charge was approved. He was gone for an hour and a half, arriving back to complete the job at 5:55 PM (on a Friday). They proceeded to change out our faucet (which we provided). It took the two gentlemen approximately 25 minutes to finish. It appeared that one of the two gentlemen was receiving on-the-job training. My fiancée and I missed our dinner reservation that we had scheduled weeks in advance because of the delay to the job. They officially left our home with the job complete at 6:20 PM.I want to say that both gentlemen on site were highly respectful and friendly. It's clear that the technicians were great, but the company's management is poor at best.
garrisonplumber.com
Austin, TX
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