Best Appliance Repaired in Austin TX

I was optimistic about using Thunderbird Plumbing to replace a water heater in our home after reading some of the reviews and after my initial contact with them. Unfortunately, the owner seems to have become offended by my asking him how many years of experience his technicians have and if are they certified. The owner's first response was You likely found us by our reviews? I couldn't tell how many water heaters we've replaced. I responded that I wasn't trying to insult anyone and apologized if it came across that way. I was just looking for some peace of mind. He responded with No worries, just let us know if you have any more questions. So I again asked if he could tell me how approximately how many years of experience his technicians have. To this I received two responses - one stating each technician's years of experience, and then another email that said I’m going to respectfully decline. You take care.

This place is a scam. There is a Start 2 Finish plumbing listed in many metro areas around the country and you are calling a phone bank that is harvesting your data, NOT a local plumber.