Best Upgrading Plumbing in Houston TX

Jonathan Peters was not on the list but he was excellent! Polite and not pushy. Very good communication skills and very honest!

Had to shut off water to the house during the first day of the storm. Called Perot and spoke with the owner. Was told he could get out 2 days later. Tried calling him numerous times to confirm the schedule without success. When I did get ahold of him- by luck- on the afternoon of the day we were scheduled for service, he knew absolutely nothing about my call, said he would ‘try to handle the local people’, estimated his response at ‘maybe another two days’ and was plainly overwhelmed. While I appreciate the unique difficulties of the situation, Perot led us to believe that we could rely upon them when plainly they had not even scheduled our call. We would have made other arrangements with a company that books and calendars its calls for service and has the capacity to provide updates.

I needed plumbers to check my kitchen sink, this company was near me so i called, i was impressed about the cheap the service was, especially, because the service was very Good. 100% recommended.

Horrible customer service from both Ronnie and Kristine Fox. I called to check the status of a maintenance request for one of our properties. The tenant had stated she had not received a service call and needed service. Kristine was very rude when I asked her to confirm the contact number for the tenant. This is a reasonable request when the tenant states they haven't received a call for a maintenance request that was submitted over a week ago. Instead of resolving the issue Ronnie would rather cancel service than get to the bottom of why the service tech and the tenant did not connect.I have been in the business over seventeen years and a service company like this should be avoided. There are allot of good service companies out there and I recommend finding one of them like I was able to do within an hour of speaking to Ronnie.