Best System Layout in Houston TX

I have used this company before gor a hot water heater replacement and had no issues so, the lack of professionalism this time just floored me! It's a long story but I'll say this...service technician told me one thing, told his office another. They left my house a mess then refused to continue with the job (after he told me that he'd call me back and exactly what it would take to find the leak and reroute the plumbing)without explaining why, leaving me with the leak and additional damage. Don't use them for waterline issues. The lack of communication, lying and, inability to finish a job that they started has left my house without water for almost a week. Literally had to call my warranty company to send out a different provider. Very disappointing!So, I actually have an update. Received a call from the manager yesterday. I informed her that she was two days too late and another company was resolving the issue. Come to find out, she wasn't even interested in knowing what happened. She literally reached out to chastise me because of my review here! On top of that, when the new guy came out, he informed me that the other guy's diagnosis was incorrect and the leak was behind my daughter's shower...exactly where I told the other guy I thought it was coming from! He just needed to cut the drywall a tad bit higher, smh. Again, I reiterate, do not use this company for plumbing issues.