Best Preventative Maintenance Program in Houston TX

I recently used Pedro with Major League Plumbing. He came highly recommended by my neighbors, and I had really good experience.My water heater went out days before a 40-degree cold snap in Houston. I contacted him, and he made time in his schedule to come out same day. He was very communicative, giving me text updates as his schedule and ETA adjusted.He came out, assessed the problem, and made the needed repair to get the water heater back online.He was respectful of my home while here. He made sure his shoes were clean before entering, and he didn't leave any mess after completing the job.Price was very fair, and I did not walk away feeling gouged like you sometimes can when using one of the bigger, well-marketed plumbing companies in Houston.I’ll be using Major League Plumbing again.

Horrible customer service from both Ronnie and Kristine Fox. I called to check the status of a maintenance request for one of our properties. The tenant had stated she had not received a service call and needed service. Kristine was very rude when I asked her to confirm the contact number for the tenant. This is a reasonable request when the tenant states they haven't received a call for a maintenance request that was submitted over a week ago. Instead of resolving the issue Ronnie would rather cancel service than get to the bottom of why the service tech and the tenant did not connect.I have been in the business over seventeen years and a service company like this should be avoided. There are allot of good service companies out there and I recommend finding one of them like I was able to do within an hour of speaking to Ronnie.