Best Exterior Lighting in Houston TX

Had a new HVAC system installed this past weekend by Pickett Home Services. Customer Service & Communication was amazing through the entire process! Very attentive & throughly explained the entire process & cost to us. Insanely quick turn around time, from the time our system went out to getting the new system all in less than a week. The installation was fast as well. The techs were professional and kind.10/10 would recommend anyone to them!

Horrible customer service from both Ronnie and Kristine Fox. I called to check the status of a maintenance request for one of our properties. The tenant had stated she had not received a service call and needed service. Kristine was very rude when I asked her to confirm the contact number for the tenant. This is a reasonable request when the tenant states they haven't received a call for a maintenance request that was submitted over a week ago. Instead of resolving the issue Ronnie would rather cancel service than get to the bottom of why the service tech and the tenant did not connect.I have been in the business over seventeen years and a service company like this should be avoided. There are allot of good service companies out there and I recommend finding one of them like I was able to do within an hour of speaking to Ronnie.