Best Ada Compliance in Houston TX

I hired Houston Premiere Plumbing to replace a shower faucet because I was experiencing a leak. I have ceramic tile in my shower therefore they had to knock out a couple of the tiles to replace the shower faucet. When they finished I noticed that my bathtub was chipped in several places that wasn't there before. This was clearly due to the workers not protecting the bathtub before breaking the ceramic tiles. I immediately called to report it and was told that someone would call me back. It's been almost two weeks and no one called. I then called today and again was told that someone would call me back. As the customer, I should haven't to pay for damage caused by the company I hired to do a job.