Best Waste Water Treatment in Honolulu HI

They was supposed to be at a scheduled place at 7am in the morning 2 hrs later after many calls and text to after hour tech name lane finally answered phone call and told that he can't make it out. No phone calls was made or attempted to make a call back from lane. He could not even text back why he couldn't make it out. Very bad customer service. They even charging for checking out parts that needed. Crazy they shouldn't even charge for that.