Best Remodel/Construction in Gilbert AZ
Plumber
Plumber
Plumber
Plumber
Candidly, this review should be zero stars. I am highly offended by the actions taken by this company and its representatives. I own a rental building in Scottsdale. Dan Prinzen inspected a drain pipe, behind a kitchen sink, and attempted to create a large homeowner's insurance claim for a minor issue. A crack was clearly visible and above a plumbing junction. Instead of completing a basic repair, Mr. Prinzen manipulated the situation and spoke (in a loud voice hoping to disturb my tenant) that the crack was definitely in the building's foundation causing substantial damage. He recommended restoration companies that would charge thousands of dollars to my homeowner's insurance and told me that he would help me collect the most from my insurance company. This company works with home warranty companies and attempted to take advantage of a situation. Turning a repair that should cost a couple of hundred dollars into a tens of thousands of dollars homeowners' claim is incredibly unprofessional. I was forced to use this company by my home warranty and will never use them again.
Mr. Prinzen attempted to tell me what my home warranty would cover and what it would not cover. He must have never read coverage policies because pipe leaks are clearly covered (as well as unobstructed access through walls). He then told me that my home warranty company was incredibly difficult to deal with, as was my homeowners' insurance company and that he should lead any and all conversations with them. Regretfully for Mr. Prinzen, I handle insurance claims regularly and knew the game he was playing. Had I not had experience in this field, and a reliable plumber that gave me a second opinion, I may have been manipulated into this company's scheme to baselessly increase the cost/scope of repairs.
Initially, I was told that this repair would be completed same-day. Once I informed Mr. Prinzen that I did not want an unnecessary re-pipe, his demeanor completely changed (like an individual selling timeshares and is told no). He then told me my tenant would have to wait several days (even though his company had already cut into the walls of the apartment in question). Thankfully, I obtained an opinion from an independent plumbing company that verified the leak was not in the building's foundation and that the repair needed was minor in nature.
This situation was analogous to the stereotypical mechanic that attempts to take advantage of customers. I cannot speak to the normal practices of this business; however, my experience was negative, unprofessional, and manipulative. Therefore, I will avoid this company at all cost in the future.
Mr. Prinzen attempted to tell me what my home warranty would cover and what it would not cover. He must have never read coverage policies because pipe leaks are clearly covered (as well as unobstructed access through walls). He then told me that my home warranty company was incredibly difficult to deal with, as was my homeowners' insurance company and that he should lead any and all conversations with them. Regretfully for Mr. Prinzen, I handle insurance claims regularly and knew the game he was playing. Had I not had experience in this field, and a reliable plumber that gave me a second opinion, I may have been manipulated into this company's scheme to baselessly increase the cost/scope of repairs.
Initially, I was told that this repair would be completed same-day. Once I informed Mr. Prinzen that I did not want an unnecessary re-pipe, his demeanor completely changed (like an individual selling timeshares and is told no). He then told me my tenant would have to wait several days (even though his company had already cut into the walls of the apartment in question). Thankfully, I obtained an opinion from an independent plumbing company that verified the leak was not in the building's foundation and that the repair needed was minor in nature.
This situation was analogous to the stereotypical mechanic that attempts to take advantage of customers. I cannot speak to the normal practices of this business; however, my experience was negative, unprofessional, and manipulative. Therefore, I will avoid this company at all cost in the future.
Gilbert, AZ
Plumber
Plumber
I have used Harris plumbing on 3 separate occasions. They replaced our 75 gallon piggy backed hot water heaters in our personal residence.
They also replaced a hot water heater in one of our rentals.
Finally… they were the only ones who found the problem with my mother’s shower! My mother’s master shower has had very low water pressure and only hot water would come through the shower. Steve and Mark quickly discovered and repaired the problem. This house is 25 years old and apparently during construction some gravel got into the pipes. I don’t know how Steve and Mark figured out the problem, but we couldn’t be happier that they fixed it so quickly. For the first time since the house was built, the shower works perfectly. Even the builder (Pulte) couldn’t figure out the issue.
My mother had called another company before we told her about Harris Plumbing. This other company gave her an estimate of $4000. They planned to replace the hot water heater. That would not have been the solution and she would have been out a lot of $$.
These guys are honest, knowledgeable and fairly priced. I will never use another plumber.
They also replaced a hot water heater in one of our rentals.
Finally… they were the only ones who found the problem with my mother’s shower! My mother’s master shower has had very low water pressure and only hot water would come through the shower. Steve and Mark quickly discovered and repaired the problem. This house is 25 years old and apparently during construction some gravel got into the pipes. I don’t know how Steve and Mark figured out the problem, but we couldn’t be happier that they fixed it so quickly. For the first time since the house was built, the shower works perfectly. Even the builder (Pulte) couldn’t figure out the issue.
My mother had called another company before we told her about Harris Plumbing. This other company gave her an estimate of $4000. They planned to replace the hot water heater. That would not have been the solution and she would have been out a lot of $$.
These guys are honest, knowledgeable and fairly priced. I will never use another plumber.
Gilbert, AZ
Plumber
Plumber
Jaimie was sent out by my home warranty company. He is the best plumber we have ever had. I will request him time and time again. And, will call him when we have repairs needed that the warranty company doesn't cover. Jaimie is fast, efficient, honest and very professional. I would recommend him to anyone looking for a professional plumber.
Gilbert, AZ
Have never used their plumbing service but was able to witness and luckily avoid their reckless driving. If their driving is any indication of how they complete their plumbing work I won’t be calling them for any plumbing needs.
437 S Higley Rd, Gilbert, AZ 85236