I’ve been shopping at A-boy for a few years, as a contractor that works locally, I like to buy locally and from small business rather then lowes or large chain stores. I have other stores I spend more money at, but I’ve spent a lot of money and time supporting this store. So I was very disappointed when I came in to return 150$ worth of plumbing parts, on a 400$ ticket and was treated like I was an inconvenience and hassle by Audrey, went out of there way to make me feel uncomfortable, make multiple remarks to other customers or staff, one customer who was being taken care of by another staff, she apologized for not being able to help them, because they had to deal with me. Despite 3-4staff and besides me there was never more then 2 customers. She told me she couldn’t return stuff without a receipt. In the ive had home owners return material without one. Regardless I got my receipt and came back, and was treated the same way, but this time they doubled down, making more comments to random customers, I was already disappointed in there behavior, but then another employee comes over and says “you know you’ve been working on this for hrs?” And she replied “yes, trust me I know” with dramatic eye and hand gestures, I had arrived at 4pm and it was 4:16 when the comment was made. as she slowly processed my returns, more then once loudly sighing. There is no reason to treat a customer that way, especially if it because the employee, doesn’t feel like doing there job. Saying that, most of the other stuff is very helpful commutative, I would be giving 5stars. And I’ve been referring the store to other contractors. Some people just shouldn’t deal with customers if they can’t be professional. It’s a Hardware͏ store, not a dive bar.