Description
Plumbing Connection is led by company president and owner, Jim Bridges, who has devoted his entire 30-year career to perfecting the art. He has worked in new construction, residential and commercial service, residential, commercial, and industrial repairs and installations and is an expert in virtually ANY kind of plumbing-related problem you could name. He is a Master Plumber and holds an unlimited Plumbing Contractor’s license in the state of NC. “One of the reasons Plumbing Connection has been so successful is that we have never faced a plumbing problem we can’t solve,” says Jim. “I’ve worked on basically every kind of plumbing project out there. I’ve seen it all.”
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing pipe repair, Sewer repair, Shower repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Clean Out, Cleaning Water, Clearing Drains, Clogged Drain Repair, Drain Cleaning, Drain Cleaning Chemicals, Drain Cleaning Company, Drain Cleaning Services, Drain Line Replacements, Drain Snaking, Drain System, Drainage Issues, Emergency Plumbing, Emergency Plumbing Drain Cleaning, Emergency Plumbing Issue, Emergency Repairs, Grease Trap Installation, Heaters Water Filtration, Home Services Plumbing, Hydro Jetting, Inspect Your Pipes, Maintenance Checks, Minor Plumbing, New Pipes, Old Pipes, Old Pipes Repair, Pipe Lining, Plumbing Company, Plumbing Connection, Plumbing Emergency Plumbing, Plumbing Fixes, Plumbing Fixtures, Plumbing Installation, Plumbing Maintenance, Plumbing Needs, Plumbing Problem, Plumbing Problems, Plumbing Repairs, Plumbing Replacement, Plumbing Services, Plumbing Systems, Plumbing Work, Regular Maintenance, Repairs And Installations, Repairs And Maintenance, Residential And Commercial Service, Residential Piping, Residential Plumbing, Residential Repiping, Residential Water, Sewage Backups, Sewer Camera Inspection, Sewer Pipe Inspection, Slow Drains, Small Plumbing, Some Repairs, Supply Pipes, Tankless Water Heater Installation, Tankless Water Heater Maintenance, Tankless Water Heater Repair, Tankless Water Heater Replacement, Video Inspection, Water Conditioning, Water Filter, Water Filtration, Water Filtration Maintenance, Water Filtration Services, Water Filtration System, Water Filtration Systems, Water Heater Installation, Water Heater Maintenance, Water Heater Repair, Water Heater Replacement, Water Pressure, Water Softener System, Water Supply, Water Treatment Services, Whenever Plumbing,
Reviews
Kyle Thompson
4 months ago
Shout-out to Jim, Chip and Aaron! These guys are great to work with and did an excellent job installing a new tankless water heater. Really appreciated their professionalism and attention to detail, thank you!
Jana Cochran
3 months ago
Chip installed our new kitchen faucet. He was very knowledgeable and efficient. Would use this company again.
Kathleen Boyce
a year ago
Chip and the Plumbing Connection team did a great job! The City of Belmont notified us in a very timely manner that our water consumption had gone way up and recommended Plumbing Connection. What a great referral! We’ll definitely use Chip and Plumbing Connection for all our future plumbing needs.
Russ Spencer
2 months ago
Called them in for replacement of water heater in attic. Told them on the phone two days earlier that my attic has no ladder or stair access, and they would have to bring in their own ladder. They told me they would send two guys with their own ladder so they can lift water heater into attic and quoted me approximately $1,900 to $2,000. Tech came two days later and quoted me $4,000 for replacement. Nothing changed in the situation, and he was unaware they the office had quoted me $1,900 - $2,000.... so he basically tried to rip us off... Once I told him what their office had quoted me, he got very defensive and couldn't really explain why the price had doubled. Said that he would need 3-4 guys and it would take all day”. I of-course did not use them…Called another plumbing service (A-1) and they took care of replacement and haul away for less than $1,900 with two guys and were finished in 3 hours....
Melinda Thompson
2 months ago
This service technician Aaron was very professional and did an awesome job I would recommend plumbing connection to anyone.
Hannah Coleman
9 months ago
Grateful for Plumbing Connection for getting us on their schedule in a timely manner. Servicemen Chip and Aaron were prompt and on time, friendly, and efficient! They installed a new toilet and fixed a plumbing issue in our shower. Will use again and will highly recommend to friends and family!
ilovetherapydogs
9 months ago
I first heard about Plumbing Connection on the Neighborhood Webpage and all of the comments were extremely positive. I used them several months ago for a plumbing leak and was satisfied. Today I had them come out because my garbage disposal was not working. Also, water was coming out from my dishwasher onto the floor. The dishwasher had not been working for a long time. Another plumbing company came out about a year ago and said I would be better off replacing it. I just kept putting it off. Today Chip and Aaron came out and went right to work. 30 minutes later, my garbage disposal was working and so was my dishwasher. To say that I am happy with the service I received is an understatement!!!! Besides getting everything working very quickly, they sent a text they were on the way and were very punctual with the time I was initially given. As far as I'm concerned, they are the ONLY plumbing company in Gastonia I will ever use. Thank you Chip and Aaron for a job well done!!!!!!!
Courtney Duncil
2 years ago
Jim and Chip were a pleasure to work with and handled my issue extremely quickly, thoroughly and professionally. Jim answered my call after 5pm on a Friday evening and amazingly got me booked within a few days. Chip came to my house, listened to my concerns and presented me with a couple of different options to fix my issue. I was extremely pleased with the quick turnaround and the value of the service I received for the money. I won’t hesitate to call Plumbing Connection if I need a plumber again anytime soon!
I needed Plumbing Connection again to help me with a toilet issue. They were the first people I thought to call to help me after my great first experience with them. Chip came back out and took care of me. Simple, straightforward, pleasant, professional and on time. What else could you ask for?! Thanks again!
Anthony English
11 months ago
Chip and Joe were AMAZING. Arrived promptly and assessed and fixed our water heater in 25 mins. Also gave me future options for if we decide to install a new water heater since the current one is almost 20 years old. Will definitely be going back to Plumbing Connection for all of my future needs!
We have used Plumbing Connection for a few years now, on a few different jobs. They have always been thouro and most of all HONEST, FAIR, and TRUSTWORTHY, all things that most companies are not. Today Joseph and Aaron D came to our home for what we thought was a leaking pipe in our basement ceiling. It turns out they found it was the dishwasher. Not only did they go the extra mile to show us the problem, they cleaned up and even went to the trouble to send us an appliance repair place to call, these guys are great, and so is this company. It is truly refreshing to see a company that cares so much about helping their customers. Thank you so much. Mike and Stacey Cannon
This was the second time I've used Plumbing Connection. I had a leak in my water line adjacent to my water meter. The city water department came out and gave me the Clark Griswold Grand Canyon head bob and said it was my responsibility. I called Plumbing Connection on that Monday and they set an appointment between the hours of 1 and 3 PM on Thursday, 10/20/22. Sure enough, Chip showed up within that time frame. How refreshing it is when a company does what it says it's going to do. In our recent experience, that level of service has been tough to come by.
Chip explained the cost up front which I thought was reasonable and what could happen if it turned out not to be a simple repair. Chip was very personable and professional. Good guy. He found the leak almost immediately but had to chop his way through tree roots to get to the line in order to repair it which was also what caused the problem in the first place. He got all those cleared out and in a couple of hours the leak was repaired and the water back on. The cost of the repair turned out to be only a few more dollars than the original estimate.
As stated, it's nice in these times to find dependable service and I think I found it with Plumbing Connection. They'll be my go to for any plumbing needs going forward without a doubt.
These guys are fantastic. They are knowledgeable, professional, honest and personable. I have been a pest management professional for 15 years and the home I moved into during the winter turned out to have the most severe fly problem I have ever seen once the warmer months hit. Knowing what I was seeing and where they come from, I knew the only logical source was a busted sewer pipe. My home is on a slab so I immediately started thinking it would be an insane cost to fix. I had 4 other plumbers come out, including one that charged me $700 for a smoke test and no one could find anything and no one believed me it had to the plumbing. It took a few visits, and a second smoke test, but they found my cracked vent pipe in my attic, just a few feet away from my air unit. I've started recommending them to everyone. Great experience all around
Jim and his entire team at Plumbing Connection has been absolutely incredible to our plumbing emergency and family! We had no sewer and our lines were collapsed and they were extremely responsive, had fantastic attitudes for such a big job! They went above and beyond, Glenn is one of their fantastic employees that has been out each visit and helped more than any other service provider we’ve had.
We will be long time customers with them! Thanks Jim, Glenn and little Chip!
Vickie Shurter
2 years ago
We were looking for a new plumber and saw great reviews online for Plumbing Connections. Chip arrived on time and was able to pinpoint the leak, and immediately repair it. The cost was reasonable. Very pleased with the company.
My experience with the staff of Plumbing Connection was nothing short of outstanding!
Mr. Martin, Mr. Brian, Mr. Chip, and Mr. Bridges (the owner of Plumbing Connection) worked their butts off to fix my plumbing issues, which required major work. They were skilled, professional, [very] affordable, and all around good people.
I highly recommend their services. You won't be disappointed!
Cassaundra Stroud
a year ago
Chip came out for the initial quote. He was very friendly, professional, and knowledgeable. The crew worked throughout the day to complete the entire project to move us from a septic system to the city lines. Jim was also a pleasure to work with. I cannot say enough wonderful things about Plumbing Connection! I HIGHLY RECOMMEND them and will definitely use them for all of my plumbing needs. They will not disappoint.
Phyllis Rogers
3 years ago
Hello, When I called this company they put us first. The owner made us an appointment that fit our schedule not theirs. We have used this company before in install a water heater. The young man Chip is the employee that did the work. He is very kind and caring. The job was very efficiently done. We needed your service again, upon calling we requested that Chip would do the work for us. If your company had more like Chip your company would take the market by storm. Chip is the reason we call your company for the job. Please give him credit for a job well done. Plumbing Connection will be the company we call from now on. Chip is a down to earth gentleman, caring and efficient in his work. Thank you Phyllis and Harry Rogers
flightmuffin PONCE-MIELES
a year ago
Plumbing Connection has done a number of service calls for me over the last few years .They are so professional, while at the same time also being caring and understanding.
Chip is my main man!!! He has been my plumber guy for a few years now. I can't say enough good things about him and this company.
He is the BEST!!!
I highly recommend this company. They have always gone above and beyond in their service.
I would ONLY trust them to take care of my plumbing issues.
It's so comforting to know..that the service professionals you depend on will be there when you need them.
Thank you Chip!!! You ROCK!
Lisa Rosenberg
a year ago
Taylor was extremely helpful, he repaired the leak I called for and took the time to fix a couple of other minor plumbing issues issues I had. The price was reasonable and he explained everything. I will definitely use Plumbing Connection again and would recommend!
Kirstie Greene
3 years ago
Plumbing connection made things easy by allowing me to text them to setup an appointment. The guy called prior to arriving and arrived on time! It took him about 10 minutes to find what he believes is the problem and fixed it! He also asked “are there any other issues you want me to check out while I am here?” Not many companies do that especially when I had my money ready to pay. I really appreciate their business and would recommend to everyone!
What a easy experience this was! We had our whole house repiped and we did our homework and they were not only highly recommended but the price was where we expected. Chip and the guys were very professional yet very kind to Stop and answer questions we had. They had one fella come inside ( and always took his shoes off!) and 2 others outside and under the house. They were able to get 85% done the first day and fixed it where we had a working bathroom and sink for overnight. They were back the next day and worked until they had checked and doubled checked each fitting, sink and toilet. They replaced a shower head and even hooked up a new toilet and vanity. They wiped everything down as they worked and asked if we needed anything else. Minor hiccup with a runoff issue and Chip came by and took care of it himself. Jim has been a huge help in many decisions and patient when we had more questions. Heck he even comes back 2-3 weeks after to make sure all is good. I highly recommend this group if you want professional, responsible and caring individuals. Thank you Plumbing Connection!
Frank Tortorella Jr
3 years ago
Chip from Plumbing Connections called me before coming out to make a service call, and spent about an hour at the house doing a thorough inspection. He identified the problem and gave me a VERY affordable quote both for a spot fix, and if I wanted to replace the length of the main line. He made valuable suggestions and was very thorough in answering my questions. The following day, Chip and Mike returned in a punctual manner, and both gentlemen set to work, diligently resolving the issue in under 4 hours. They left the work site clean and were both top notch in courteousness and professionalism. Sharon at the Plumbing Connections Gastonia office also deserves mention. She was already dialing me back as I was leaving a voicemail for them! How's that for quick service?
Chip was really helpful! Our water heater had been leaking for a while and it needed to be replaced (it was original to our house). Chip was efficient and friendly. He was able to give us a quote within a few minutes for a new water heater. He came out a day and half later and replaced the old one within a few hours. He even cleaned up a lot of the leaky mess and gave me tips on how to clean up the rest. We would highly recommend Plumbing Connection and we would use them again!
Technicians were excellent! Attention to detail. They replaced my hot water tankless system. They even painted the gas lines for further protection! Highly recommend,
Betsy Huggins
3 years ago
The experience that I had today with the Plumbing Connection team surpassed what I anticipated. These guys not only get the job done in a timely manner they are very customer oriented. I would recommend them to anyone that was in need of any plumbing issues. Jim Bridges and his entire team get 5 stars from me...
The Plumbing Connection just completed a service call at our home today. I have used Plumbing Connection since I moved to Gastonia 4 years ago. Their plumbers are always courteous, professional and they do the job right the first time. Cary D is great!
I have found my new plumber! I never expected to get a plumber on a Monday but I did with the Plumbers Connection. I called in the morning, got live person on the phone and my plumber arrived just after lunch. He was personable and polite and cleaned up after the repair. I like that they give a warranty on their work.
I’m happy to recommend them.
Todd Anthony
8 months ago
Service far exceeded our expectations. Very professional, knowledgeable and personable. Arrived during the scheduled appointment time. Will definitely use them again!
Professional and knowledgeable! Made an appointment and they were here when they said and I received text updates along the way. Taylor was superb and answered all of my questions while he fixed my issues and installed a new faucet. I will definitely use Plumbing Connection any time I need plumbing assistance and will request Taylor!
Ted Mankowski
3 years ago
Called last night about 5:30 PM and left a message expecting a call back today. Jim called back within minutes and scheduled Chip for 9 this morning. He arrived promptly, evaluated the issue and texted an estimate within minutes.
After discussing the estimate ( that was several hundred dollars LESS than a competitor) I called Jim to schedule the job that he did for TODAY!
They are competent, professional, pleasant and easy to work with
HIGHLY RECOMMEND THEM.
I'll save you some time, just call these guys.
They're absolutely brilliant and I'll recommend them to everyone I know, even my mother!
I called to get help locating a small water leak somewhere between my water meter and house (I didn't know if it was in the yard or under the slab). I was asked to sit tight until I could talk through the issue with Jim, the owner. As I'm in Charlotte, I was skeptical, as most of our local plumbers are big corporate shops and I didn't think I'd hear back. 15 minutes later Jim calls me, walks through my problem with me, and throws out a solution that was far more sensible than what I had heard from anyone else I had spoken to. I booked the visit.
A few days later Jim and his team showed up as scheduled. They found the leak immediately, walked me through the solution and cost, and then got to work! Unfortunately, they hit a bunch of tree roots in my yard that meant they'd need an excavator to finish their work. Despite the setback, and the additional cost of having to drag an excavator out to my house in Charlotte from Gastonia, Jim stuck to his original quote and wrapped up the work as promised.
It's hard to find people that are this approachable, honest, and professional. You can't go wrong here.
I have had several occasions to really need a plumber. Jim was there exactly when he said he would be there. My problem was resolved quickly and perfectly. I trust them to do what needs to be done without any reservation. They know what to do the first time!! I will never call another plumber other than Plumbing Connection. I wish every repair company operated with their integrity.
We have had numerous leaks over the last few years and finally re-piped the whole house! Plumbing Connection has helped us through it all. Great work, quick to respond, fair prices. Jim, Chip and the rest of the guys have always been professional and easy to work with! Thank you!
The whole crew is like family and they take care of you like you are family. It was a big job at my house. I had acidic hard well water. Jim teaches, recommends and allows you to choose what is best for your situation. For me, they completely replaced every water line from the well to every sink, toilet, shower. They also installed a top of the line filtration system that is very low maintenance. The drywall was repaired. All clean up done. They did follow up. Came out to tweak a few things. And it was $500+ under their estimate. Without hesitation, I recommend Plumbing Connection.
Wendy Gregory
4 years ago
My experience in dealing with the Plumbing Connection was 110% positive. I will call them for all of my plumbing needs from this point going forward! They researched my hard to find broken part that was 30 years old and found a brand new one! It was a true joy to find a good quality dependable plumbing company to call. Thank you so much!
We needed a special type of repair to our storm drain pipe. Trenching wasn't an option so Plumbing Connection offers a service called Point Patch. We also needed some major repairs to the plumbing under the house and they were able to get us worked in so we could get our closing scheduled in a timely matter.
I highly recommend their services. Great company to work with.
Life With Raqk
3 years ago
Great experience with Plumbing Connection. One of my properties needed a job done and they was there on time, problem was solved quickly, and everything that was done was explained to me. Very friendly, also same day service. I will be using this company again.
Patricia Wynne
5 years ago
Can't say enough great things about Chip with Plumbing Connection. He was prompt, courteous and efficient. I will never call any other plumbing company after this experience. These folks are wonderful!
Jim and his entire team are a class act. They installed a tankless water heater at our house before we bought it and helped us convert from propane to natural gas. After having an issue with the water heater not providing hot water Jim went out of his way to help us and make sure everything was fixed and functioning correctly. He and his team are friendly, they get the job done right and they stand by their work. He cares more about building a lasting relationship than making a quick buck and it shows in everything they do. We will be Plumbing Connection customers for life. HIGHLY RECOMMEND!
Jim and his team were amazing. We had an issue with blockages. He spent hours working diligently to make sure it worked before he left us. For a very reasonable price (no one else came close to his estimate) he was able to resolve our problem. We will never use another plumbing company. They are fantastic, kind, and fair. A+
Susan Chatelain
a year ago
Jim (the owner) and Mike (his employee) were super nice, very knowledgeable and very professional. I was without water and reached out to Jim about 11:30 this morning. He responded immediately to find out about my issue and they were at my house by 2:00; they squeezed me in today. They immediately knew the solution and fixed it right away. I was having an issue with my HOA, in regards to this issue, and Jim intervened on my behalf. I hope I don't have future plumbing issues but if I do, I know who I will call !
9/17/2021 - most recent service was today.
We have a rental property and our tenant called informing us that there was no hot water. I immediately called Plumbing Connection and I even called Chip Martin (the main technician since he had been to the rental the day before). Chip immediately called me back and after I explained the issue, he stopped by on his way to work. He inspected the work the electrician had performed the day before and found what could be the issue. Chip did what he could since he was not in his work truck (didn't have all the tools in her personal vehicle); informing me that he would stop back by after he switched into his truck. As promised, Chip swung back by about 1 hour later and was able to permanently fix the issue by replacing fuses that he picked up on his way over. Chip is always SO thorough and knowledgeable, going above and beyond my expectations! I've had the pleasure of working with Chip and Jim (the owner of Plumbing Connection) for over 4 years and I am always singing their praises and referring them whenever anyone asks about a plumber! They will always be my 'go-to' guys!
Plumbing Connection exceeded my expectations. I had received other bids and plans for repair all of which were way beyond my budget. Jim came up with and executed a solution that used outside the box thinking. He and his team fixed my busted water line issue in a minimally invasive way. The cost was a fraction of what the others had bid and he did it in half the time. I can not express how thankful I am that I called Plumbing Connection! Thank you!
Keturah Scarborough
a year ago
Chip was very knowledgeable and thorough. He explained why the pressure release was leaking on the upstairs water heater and at what range the pressure should be set. Chip also told us the tell tale signs to be aware of. He explained everything very clearly. He and Joseph replaced the faulty part and set the pressure at a safe level. They were done in no time. We're happy and relieved to have this taken care of, since it could've turned into a major issue.
Thanks again!
morgan painter
a year ago
Chip came to give a quote on repairing water lines. Very professional,on time and did a thorough job. Definitely recommend Chip and Plumbing Connection and will be using them from now on
Our washer hookups were leaking and based on reviews, we called Plumbing Connection. Our appt was at 1pm but they had an earlier opening and came out! The hookups were fixed (they even look much nicer than before!) in a timely manner & now we can wash clothes again! We will be using plumbing connection next time we need plumbing services & totally recommend them!
Gloria Lunsford
3 years ago
I was elated to find this company. From the first phone call to installation goodbye it was great. This company is so professional & up to date. The texts that tell you exactly what is going to happen & when. And it is done exactly the way they tell you. Chip was professional, knowledgeable & pleasant. The company knows what CUSTOMER SERVICE Means.
Jeff Patterson
4 years ago
Jim, Sharon and Mike are friendly professionals.The dispatched Mike to my house the very day I called them. Mike was very helpful in pointing out where my water was leaking upstairs. Some caulking resolved the issue. Thank you Mike again for your help. I recommend this company for your plumbing needs.
Grady Peeler
9 months ago
This is the third time I have used this company for different/unique leak issues. Each time including this one the technician has been polite, professional and knowledgeable. Identified the problem quickly and fixed it. Cost seems very reasonable. Good explanations and education was provided as well. I fully intend to continue calling them when I have plumbing issues.
Maggie Cooper
4 years ago
I will definitely be using this company again! They were very professional and personable. We never plan for plumbing issues to happen but they made everything as easy as possible. Thank you so much. I will be recommending you to all of my friends and family!
Christina Lally
a year ago
These guys (Jim, Chip and one other) are incredible - highly recommend. We were without water for about 5 days, one of the water pipes in my front yard was leaking a lot. It was a complicated job to find where the leak was located since the front yard is on a hill and there is a brick wall and the sidewalk in the way. They worked their magic to find the leak and repair a pipe that was shoddily fixed by previous plumbers. They really know their stuff! They dug a hole in my front yard and tore up the sidewalk to access the pipes, but fully cleaned up after their job was done - it was as if they weren't even there! Really appreciate their calm demeanor, commitment to solving complicated problems, and plumbing knowledge - can't recommend them enough!! Thank you!!!
Jonathan Martin
a year ago
We had Plumbing Connection fix a significant amount of plumbing under the house, cutting out old cracked cast iron, and replacing the plumbing all the way up to the flange on one of the toilets. It was a big and messy job, and they knocked it out of the park. Derek, Bryant, and Brian did a great job and were super friendly on top of that. It's hard to find professionals that show up on time and get the work done faster than promised, and that's exactly what they did. They even fixed another section of the plumbing that wasn't done correctly that wasn't part of the project and didn't even charge us. Great people, great company!
Patti Marinelli
a year ago
Never thought I could be so excited about a plumbing job! But an old sewer line was in bad shape and Jim Bridges and John Watts came to my rescue. Without having to dig up our yard and basement, they lined the pipe to perfection. They are consummate pros who really know what they are doing. They keep a very clean job site and stick with it until the job is done. Very honest, too, and they let you know exactly what work is being done. Highly recommend them! And no, we are not related :)
Kathy Stoudemayer
a year ago
From the first call to Jana to Chip and his partner my experience was top quality.. They were professional and friendly. Excellent customer service. Very knowledgeable. Worked hard to solve the issue. I would recommend this company to anyone who needs their service.
This morning we had no hot water. I called Jim at 8:00 and it is already fixed. The gentleman who came out was very friendly. I recommend Plumbing Connection to anyone who asks for advise on a plumber!
Great company ,took the time required to assure our water quality was right. Very friendly and knowledgeable. Would highly recommend to anyone that needs a professional plumber. We have definitely found our permanent plumbing solution.
Dragica Andric
a year ago
Fast, friendly service with good pricing.
I highly reccommeand Pluming Connection.
They did a great job.
Best you wiil fine is Chip !
Chip M. Thank you so much.
TIFFANY HOBBS
3 years ago
Plumbing Connections had a plumber to my home quickly. He repaired the problem for an extremely reasonable price. I highly recommend this company and will definitely use them again.
Michael Riemer
4 years ago
Mike was on time and easy to work with. He did a great job installing our waste disposer. Cleaned up after the job. Even checked a few other things for me. Would definitely use again.
Price was way to high didn't use any heavy equipment !All work was done in a couple of days.The men they sent out there were professional.Tyler and Joe did their job and were not afraid to get dirty.I've done heating+air for 42yrs.I know what it means to take pride in your work these fellows have it!!
Bryant from Plumbing Connection was fast effecient and professional. Reasonable price and job well done. He was ahead of the time scheduled. I would recommend people to utilze the service of this company
Need new water heater. Able to install in same day. Great work and professional service from Chip and Brian. Definitely recommend and will call in the future. Thanks!
Mark Baskett
9 months ago
Awesome service. Diagnosed and replaced water heater same day in just a few hours.
Michael McMahan
a year ago
Chip is always so very friendly, professional and knowledgable offering helpful tips/information. I have full trust in him and his ability.
Judith Stanwood
4 years ago
Plumbing Connection representative and tech/installer were knowledgable, efficient, honest, and personable. I felt very comfortable letting them into my home.
Excellent company...very knowledgeable and professional. They fixed issues in my outside drainage system that two other plumbers could not. And they did it on the first trip out. I highly recommend.
Thoroughly pleased with service and professionalism of company… prompt, courteous, and always responsive to concerns. I highly recommend them for your plumbing needs.
2nd time using, would definately recommend for your plumbing needs. Fast service and received a followup from Chip to make sure things were good.
Without a doubt one of the single best customer service experiences I’ve had period. Jim and his team are absolute professionals through and through and honestly wished they did more than just plumbing!!
Barbara Duncan
a year ago
I was very pleased with the service I received. Chip was pleasant, informative, and thorough. I would recommend them to anyone with plumbing issues. Thanks!
Absolutely recommended. Chip was great and we will definitely call upon this team again if needed. Great customer service. Thanks for everything.
michael smith
2 years ago
These folks do a great job. I have used them twice for two issues I was having. Great service,good use of technology for updates and payment. Pricing is reasonable as well! Thanks guys
Madessa Willey
4 years ago
From Sharon, the lady who worked us in, to Chip our plumber we had nothing but a great experience. Excellent service. Would highly recommend!
Chip has done a number of projects at our house. Every time he has exceeded expectations. I highly recommend him.
The plumber was personable and professional. He did a good job of explaining what he was doing and why. I am sure we will be calling the Plumbing Connection again.
Tried to use another plumber and after waiting a month and various missed appointments we called Plumbing Connection. Showed up same day and fixed on site. Very professional and very prompt. Wished we hadn't waited.
Chip is always on time, courteous and trustworthy.We would not use anyone else at our house.
Plumbing Connection is who I call on for any issues I have with my tankless water heater. They are a locally trained company for the Navien and have always been dependable.
I have used them many times for personal and business plumbing needs over the last 15 years. Recommend to all my friends!
I had 2 plumbers come out before Chip and they couldn’t find the source of the smell. Chip was able to find it and fix it!
Chip and Brian were both total professionals and customer service oriented. My expectations were exceeded. I would highly recommend them to all others!
Second time in a few weeks we needed service, Chip was prompt and professional on both occasions.
Plumbing Connection worked wonders! Chip was able unstop our toilet by getting out the ceiling fan remote the 7 year old flushed.
Blues Records
4 years ago
Useless, won’t pickup the phone, won’t return a text when supposedly open 24/7. I called, you referred me to someone, they couldn't help so I called back for service the following day. No answer to at least 5 calls and 5 texts. No way to run a professional business. Obviously I took my business elsewhere. Absolutely unimpressive
Excellent service. Tech was on time, courteous and prepared to start and finish job in one visit. Will be calling to have other bathroom fixtures replaced in future.
Thomas Kambur
2 years ago
Chip with plumbing connection delivered on time professional service of the highest quality during an urgent situation at our home. Highly recommended!
I had a major sink clog that I tried everything to fix myself and couldn't. I called Plumbing Connection based on their reviews. They arrived on time and had my drain cleared in no time. A+
Very happy with the service and the technician.
He went above and beyond. He even repaired a caulking issue on a cabinet. Price was good.
Chip and Brian are awesome- helpful, knowledgeable, and have great customer service. Highly recommend.
Chip was on time, knowledgable and easy to communicate with. I will certainly use plumbing connection again!
I was very pleased and will call on them for service again. Tyler was great.
Andrea Engelhardt
a year ago
I can highly recommend Chip. He takes pride in his work.
I've been a customer for over 10 years! Great company that delivers excellent customer service! Highly recommend them to anyone.
Lee Ann Pridgeon
4 years ago
This company is responsive and easy to work with. You should absolutely trust the work these guys will do for you.
adam wigginton
4 years ago
Very fast service. Mike fixed my toilet issues in less than 30mins at a fourth of a price as other local plumbers
Christina Pridgeon
4 years ago
I highly recommend Plumbing Connection! They are always professional and quick to respond! Love them!!
Alan Buchanan
3 years ago
Highly recommend these guys. Fantastic job and timely completion of work. Down to earth people and do a great job.
FANTASTIC! These guys are the best. Always on time, do a great job and super nice!
Philip Champion
4 years ago
Great service, ask for Chip. He was on time and does great work.
Diane Marsfelder
a year ago
Arrived on time and was efficient in getting the work done.
Chip is always fast and professional!
Great job, fast service and good price. Will use again!
Chip was very professional and prompt
They are honest and not out to make a quick buck. Good quality
Very pleased. Fast and great service ! Definitely recommend
Chip was great. Excellent service and value
Great work, Great people. Years of experience and knowledge. Fast and efficient.
Dave Strosnider
4 years ago
Great people with fast response time and fair pricing.
Chip is the man! Great company.
Chip Wilson Team
4 years ago
Lightning-fast service. Thorough job. Will use again
Excellent response time and quality of work.
Mechelle Byrd
3 years ago
On time
Fair price for services
Kim Williamson
4 years ago
Very personal and professional.
Curwood Sessoms
4 years ago
These guys are great!!!!
Chris Scanlan
4 years ago
Fast and friendly!
Taylor Dayton
3 years ago
10/10 would recommend
Paul Barker
10 months ago
Breanna Granados
3 years ago
Taylor Patterson
4 years ago
Darryl Pullings
4 years ago
Payton Flowers
4 years ago
Jackie Cantrell
a year ago
Elizabeth Scruggs
3 years ago
Carmella Wallace
a year ago
Justine Scruggs
a year ago
Dieter Melhorn Fishing
2 years ago
Vincent Guettler
a year ago
michael jernigan
2 years ago
Similar Items
Charlotte Plumbing Solutions
Plumbers Unlimited & Leak Detection
