Nowell & Sons Plumbing LLC

They came out for a simple clean out. I had used them before for the same issue, less than a year ago, and they did great. For some reason this time, they worked from the roof. After not having any success, I opted for the camera to help identify where the problem was. $465 later, I was told there was a huge problem requiring a new line, approximately $3500 job. I called another company for 2nd opinion and they had the cleanout done in the same day, within 30 minutes, and for less than $200. I tried calling to explain my experience and nobody would answer the phone. I will NEVER use this company again.

Update:
The pipe was cut for more direct access to the problem area. It was his attempt to fix the problem before calling for help. Not a big deal.
The plywood was on the complete opposite side of the problem area, providing a path on which to walk. That was obvious.
Working from the roof was completely illogical and ineffective, even the 2nd plumber agreed. Working from the ground is what actually resolved the problem.
Bottom line is your plumber didn't want to get dirty, failed a simple clean out, charged for unnecessary equipment and misdiagnosed the problem. Then, he quoted $3500 for a single pipe replacement that, if I actually ever need it, is more than double the other company's price.
The fact that you'll respond on Google but wouldn't return my calls is interesting.

I needed a new flange put in the floor for the toilet. Talked to two other local plumbing companies. The quotes for the repair was astronomical and the techs talked about how complex and difficult the job was going to be. But to help me out, they both said they could start immediately. This company scheduled and arrived as promised. They glanced at the situation, stated it is an easy job and they were done in two hours. This included going to Locke to get parts. The final price was a fraction of the other quotes. They were so pleasant to have at my residence and were very competent. They deserve 10 stars, not just 5. There is a lesson here for all. There are plenty of incompetent plumbers out there charging crazy prices allowing them to make a living in spite of their marginal skills and knowledge. Get bids from other plumbers, but call this company to see if they can help you out.

These guys are the best EVER, from Pam and Ronnie down to the working crew. They go above and beyond for their customers !! Professional and on time.

We’ve used Nowell and Sons 3 times in the past 5 years for various plumbing issues and I am always impressed! We have an old house and so far we haven’t had an issue that they couldn’t fix in an hour. They are honest and fair and I honestly can’t recommend them enough!

They installed my hot water heater and did a good job. I thought it was awesome they came back to help with heater. I thought maybe it had not been re-lit. These guys are super friendly and I offered to pay for their time. Would refer them to anyone that needs help!

We appreciate this great service so much! They have come to our rescue several times in the last six months! So friendly and dependable! Great job!

These guys are good hard working men and they have been in the business for a VERY long time. It's awesome to see how much their company has grown over the years. Very proud to have them around. Thanks guys!!!!

Same day service. Notified Austin was on his way. Showed him problem and he went to work. He did a great job cutting roots out of sewer line. Cleaned up his working area when done..... I use to do plumbing back in the day.. Very satisfied with Nowell & Sons... Highly recommend !

I called them out to diagnose a sewer line that clogged frequently. Another plumber told me the entire line needed to be replaced. They ran a camera and said the line was not cracked as the other company said. They determined what the problem was and worked with our warranty company to fix it. The communication was very good. Every time I called the office, They knew who I was and what was going on.
I would definitely recommend

Great guys. Great service. Great price. Will use them again on another project I have pending.
(Disclaimer: we are not related nor neighbors nor was I paid for this review.)

Had Nowell & Sons Plumbing perform a gas meter reset for me. I was impressed with the cost of the service and initial response from the company, so I decided to have them do a lot more work for me. Called for an estimate on multiple projects and tech arrived on time. Was told company wanted to do each and every project for me. Unfortunately, that is when things went south. It was the holiday season, so I waited patiently. After several weeks went by. I called about the estimates, and called, and called, and called. All I received were apologies and excuses, but no estimates. I finally gave up and went with another company. I realize the company is small and family owned, but you would expect some kind of response after several weeks waiting, instead of being ignored; very unprofessional.

Would highly recommend Nowell & Sons Plumbing to everyone! They are quick on the job and very efficient to be sure it’s done correctly! Would give 10 stars if it would let me!

Do not count on them for 24/7 service. I called at a little after 1 and it was obvious I woke the man up. He asked me what my issue was I explained and I think he fell back asleep but then he hung up on me.

Ronnie and the Boys have always been there for my wife and myself anytime we needed them. Thanks guys! Good to see kids following Dads footsteps.

Pam heard all my concerns and reassured me. She was able to get someone in my area to help with my emergency.

Nowell and Sons are the only ones that I would let in my house. They show up and respect my house and they explain everything in detail to me in terms that I understand.

They were prompt, courteous and very helpful, and reasonably priced. Will use again.
Louise Cantwell

These guys are awesome! Friendly, fast and great prices

Fair, honest and affordable. Use them for my business and my home.

Gad pressure test

Good and fast service

Great service