Peggy Zumwalt
9 years ago
Have had major warranty issues on our home. Custom Plumbing by Chris was the plumbing contractor through R&R Homes, LLC in Moore, Oklahoma. Purchased a $2,200.00 tankless water tank which has never worked properly. Started having problems four months after closing on home in December 13, 2012. Custom Plumbing has refused to honor the warranty. Sent a certified letter which was signed and received and still no contact to resolve. As of this writing, have no hot water but are out the $2,200 for the unit. We are now being told by the water department that we apparently have a water leak which has resulted in a $1,200.00 water bill.
