Vincent Kelly

a month ago

We have had Star install our entire new furnace and all ducts. They also installed a water heater. Very professional. We were so pleased we had them come back and install a new central air unit. And no complaints. A few years later we had them install a furnace/heater in the garage. Great work and great people to work with.

Wayne West

a month ago

I highly recommend Star! I needed my water heater replaced, and they came out and took the time to discuss all of my options and to make sure that I fully understood everything about the project. They did quality work, with all of the plumbing in traditional copper. That was important to me because I didn't want any of that PEX in my home! My entire basement looks cleaner and tidier because of the work they did! I was also very impressed that they didn't talk down to me as a woman. I like to do my own appliance maintenance and repairs when possible, and they respected my desire to understand everything about the installation and the prospective maintenance into the future.

Martha Terry

2 weeks ago

They responded quickly to my call to address a leak in the main sewer line serving my home, conducted themselves in a businesslike manner, and explained the necessary repairs in detail. I felt at ease and was impressed by their professionalism and candor. They have my eternal thanks.

Sophia Stewart

a week ago

expertly explained steps that everyone can follow. I was really pleased with the results of having the plumbing and sewer pipe in my laundry room lined. They completed the work efficiently, effectively, and on time, without sacrificing quality. They were able to offer the lowest prices available.

Richard Phillips

a month ago

Great experience with Star and their tech, Trent!
We had previously had a quote from another company that tried to tack on a bunch of extra issues to the tune of 9x what Star quoted us, when all we needed a simple hot water line and sink fix. Star/Trent was honest and clear with what we needed! Spoke right to the problem and fixed it in a timely manner. Very glad we found them and would call again if the need arises!

Flora Daniel

a month ago

I have been a customer of Star's for 3 years. They perform bi-annual maintenance on our geothermal unit, and have replaced our water heater. We have found all their technicians friendly and knowledgeable. I highly recommend them!!

Susan Perez

4 days ago

We had a major event coming up in a few days and needed the sink to stop draining slowly. When I called, the phone was immediately answered. When they arrived, they were prompt and courteous. I would and will advise everyone

Carler Liam

a month ago

Star provided a great service for us, replacing some radiators and installing the plumbing for a washing machine. They were up front and fair about price, came up with solutions to problems, scheduled the work quickly, got the job done promptly, and as far as is possible to tell have done the work to a good standard. We'll be using them again when we next need plumbing work done.

Bellamy Fletcher

a week ago

The plumber clearly had extensive experience in his industry and was always prompt and thorough in his job. Because of how affordable this service is, I won't hesitate to hire them again.

Ruby Kelley

a month ago

Very happy with all the work done today in our home. All 3 gentlemen were very professional and did a great job with the new water heater, and new furnace and new air conditioner. Thanks again Star. I loved the red bow wrapped around my new furnace was a nice surprise. Ben did a great job as well going over everything with me and the next day the Star Crew were at my house doing the installations.

Ronald Andrews

a month ago

Dave and Luke did a great job installing our new hot water heater!! United plumbing is a great company to use for plumbing and heating. They are very efficient. I have never had any problems with them as I can always have them check our air conditioner and furnace when I need them to. I would recommend them to my family and friends.

Roderick Rice

a month ago

We have a membership with United and have been pleased with service we have received. They’ve performed a variety of services - from HVAC tuneups, to water heater flushes, and recently they repaired a leaking gas line. They have been wonderful to work with. Scheduling is quick and easy - and the technicians are courteous and knowledgeable.

Jacob Stevens

a month ago

Great Service from United Plumbing and Heating. Very reliable and friendly. Great with their boiler services. I have also had a kitchen tap exchanged, and it works very well. Short waiting times - all in all a great company. Thank you!

Mark Torres

a month ago

We needed a reliable plumber quickly, and they were really good about fitting us in. They were very knowledgeable and guided us through the choices we needed to make on repairs and the selection and fitting of new gas radiators, taps and stuff. We cant recommend them highly enough. If you want expert help and dont want to get ripped off then you need a plumber like this.

Dennis Banks

a month ago

Ben did a fantastic job replacing my faucet and fixing the leak in the water shut off. He gave multiple options to lower the price I would pay and explained the options to me. He was very friendly towards me and my dogs and as a woman alone with this guy I never met I felt very safe and comfortable having him in my house. United has been wonderful to work with overall in the series of drain issues my new home has had and I will be using them only going forward.

Gabrtel Noah

a month ago

The engineers Freddie and Ollie were in communication about when they would arrive and were professional, friendly and very experienced. They fixed my leak (which could have been very difficult due to the built in appliances) and were able to assess the entire plumbing set up in my very old cottage. They recommended further improvements I could make to my plumbing setup and will be sending me a quote for the work. They were absolutely brilliant.

This is the second time I've used Star and the whole experience is an absolute pleasure every time.

Andrew Hughes

a month ago

The plumbers were friendly, approachable, and competent. They gave me suggestions for changes we could make to the structure to win over the planners and get the plans approved. Planning consultants, in my experience, have been the most quick to respond and kind.

William Baker

a month ago

We called Star because our kitchen faucet malfunctioned. The service tech quickly diagnosed the problem in the drain and suggested contacting Delta for a new part.

I got a quote to replace the faucet but I decided to replace the solenoid in the electronic controller that maintains the touch on-off feature. So we paid the Star service charge but I will handle the easy repair myself. I would highly recommend Star Plumbing and Heating!

Aaron Cox

a month ago

Dave was able to come early and called first to see if that was ok. Fixed our faucet quickly and put up with our enormous dog and her toy show and tell. Have used United many times including to replace our furnace and A/C and been very satisfied with each service.

Khamhou Samounty

a month ago

We have used United for years. Great service and very friendly and knowledgeable technicians.

Update 1/29/2023
I had to get a new water heater today and Trent from United made the experience as painless as possible.

Update 2/22/2023
Brad did an excellent job with our furnace maintenance. Very thorough.

Roderick Wright

2 weeks ago

Alex was the epitome of reliability, friendliness, and humor in the workplace. To get to the blockage, he slithered 35 feet across our house. When he left, the place was cleaner than when he'd first arrived. Fantastic material!

ابو مالك

2 weeks ago

A leak formed in the house's primary water supply line. After I called, they arrived within the hour. The problem stopped occurring when I replaced the valve. We will be sure to contact you again if we experience any future plumbing problems.

KBHAGYA LAKSHMI

18 hours ago

Zach was incredibly kind and helpful, putting us—his customers—first without a doubt. He came out on a holiday and fixed the drain blockage that was affecting our entire house. Even though we were first-time customers, we felt like we received VIP treatment.

Lincoln Aaron

3 days ago

Extremely prompt reply. The drain was quickly cleansed. Pascual did an excellent job and left no mess.

ashok chauhan

a week ago

A leak formed in the house's primary water supply line. After I called, they arrived within the hour. The problem stopped occurring when I replaced the valve. We will be sure to contact you again if we experience any future plumbing problems.

Sajeer Tnr

3 days ago

Water was backing up in the basement drain, which was quickly and affordably remedied by plumbers. Would suggest

Sukhveer Singh Singh

a week ago

A leak formed in the house's primary water supply line. After I called, they arrived within the hour. The problem stopped occurring when I replaced the valve. We will be sure to contact you again if we experience any future plumbing problems.

لما لما

2 weeks ago

The drain from our home was clogged. We called NYC Plumber , and asked for Peyman Arjomandi because he had helped us before. His demeanor is consistently that of a consummate professional. We can't say enough good things about him, and he's always the one we go to for help. He came by bright and early on a Saturday to help us, and he did an excellent job as usual. I appreciate you so much, Peyman!

Thanh Quang

3 days ago

Gave quick, high-quality service. They spent time comparing the snake auger approach with the hydro jet device they were employing. After 15 minutes, the drain was rectified. really affordable as well.

Fred Young

2 weeks ago

The basement bathroom I just had remodeled looks like a bomb went off in there when the previous tenants left. In less than 24 hours, the company's personnel had everything up and running. Their professionalism and courtesy are outstanding. If you need anything done properly, fast, and cheaply, I wholeheartedly endorse them.

Seydou Traore

2 weeks ago

Best NYC Plumber. For my own bakery, I use my kitchen. Fixing my sink was a top priority. They showed up within an hour, and the blockage was fixed in under 20. I am overjoyed!

Colton Beau

a week ago

I have nothing but good things to say about having a sewer liner placed at my home. The plumbers at this company did an excellent job of laying up a plan for the duration of the project and what was to be expected along the way. The staff members are fantastic since they are both competent and courteous. Anyone may count on my endorsement of them.

Albert Lawrence

a month ago

The region's best HVAC company, hands down! When Jeff J., our technician, arrived, he quickly identified the issue with my air conditioner and was very knowledgeable and kind. There was no stalling to try to upsell us anything beyond what was required to fix our unit! A smooth transaction and no pressure sales were present. More trustworthy people like Jeff are needed! We appreciate the plumbing service and are happy to have our air conditioning working again in this sweltering heat.

Star NYC Plumber & HVAC Company