This review mostly reflects work done by a plumber working for Performance Plumbing.
In early January, Performance Plumbing (John) finished a tub/shower remodel job for one of my apartments. His worker took about 3 weeks to do this often staying late until 10pm, inconveniencing both my tenants. Soon after, the outdoor hydrant did not work. PP sent the same worker to troubleshoot this problem to no avail. I understood that John had a Covid case in his family and couldn’t do the work. However, his worker was available but didn’t want to troubleshoot an issue that he had caused.
PP already had been paid, so, there was no hurry to look into this problem.!
Soon, the tenant noticed the shower surrounds had been installed upside down. Only, when this discovery was made did PP and his worker come out (in May) to fix this problem. The new surround had to be ripped out, turned right side up and re-glued. When the wall was re-opened, they discovered a water line (to hydrant) had been turned off and the worker had forgotten to turn it back on.
I was ready to hire another plumber to trouble shoot this and I dreaded the consequence of doing this. All said and done, I am somewhat satisfied with the remodel, but the other problems caused by his worker are NOT acceptable:
Four unacceptable issues:
1. Inconveniencing 2 households by turning off their water more than once.
2. The other tenant could not water his lawn/garden when hydrant didn’t work (he had to buy a 100 ft hose to water from the front hydrant).
3. Taking over 2 weeks to finish this job, during which time tenant lost money by taking off work.
4. New surrounds was ripped out and re-glued. An entirely NEW surround should have been installed. Who knows if this re-glue job is going to last.
Performance Plumbing should compensate my tenant for the many times he had to take off work (lost income), other tenant having to buy a 100 ft hose and PP should extend the warranty on his work due to the surround re-glue job.
Needless to say, I would NOT hire these guys again!
GJC