I have to provide a rave review for Heyrich plumbers. They have a good reputation on our local sites, so we tried them. They are everything people said there were— and more.
First, we used them to fix a bathroom leak. They diagnosed it as a failed shower pan, and because it involved extensive tile work, they didn’t try to fix it. They referred us to specialists. I was impressed with them being clear on what they could and couldn’t do, and connecting us with local people who did a fantastic job.
Then last week (Christmas eve eve), our boiler was leaking. We called our regular maintenance people. They came and said our boiler was 6 years older than we were told (essentially saying our original contractors installed a unit that was 6 years old but presented it as being new); they said our cast iron furnace was cracked, leaking, and would require a full replacement at $22k retail, $15K with “discounts” — if we signed within 24 hours to have replacement done after Christmas.
I had already scheduled Heyrich for a second opinion. Rob Heyrich came out personally, on Christmas eve morning. In one look he understood our system (not the normal system). He said it was a leaky release valve and defective water tank; the cast iron was intact; and the unit was not the age the other company said. (It was likely a new unit when installed). He said $500 to fix. Imagine our relief! His team came yesterday, and fixed it in 45 minutes. Rob also alerted me to the fact that the company we used for maintenance has been subject to numerous lawsuits and complaints for convincing homeowners to do expensive unnecessary work (he was right; it came up everywhere on Google).
It’s rare to find a contractor who comes when they say they will, stays on budget, offers options, and alerts you to REAL problems. Heyrich is all that - and honorable, helpful, know their limits and know where to send you when they can’t help.
