Resolution Plumbing

Sunday afternoon our water heater was leaking. Thinking, oh great, why on the weekend! We were able to shut off everything causing the water to leak out. I immediately went to Yelp to look at reviews on plumbers and found Resolution plumbing. I had a reply back to my request on Yelp within a minute and I called this company. Alex, who is the owner, answered and said unfortunately, he didn't do anything on the weekends, but he would be out at 7am on Monday, which worked great for us. He also told me how to turn everything off, water and gas.
This morning, I received a text message that Alex was in route at 6:53am along with a photo of Alex on the text message. He arrived about 7:10am in a van that had his business information on it. Legit all the way. He assessed the water heater and stated it may have some warranty since it was installed in 2017, but the quality of the water heater was terrible. He says often Home Warranty companies do not use quality products. He said he's done quite a few repairs on this particular brand and they just are not that great. He stated that it might take a week or two for a newer water heater to come in from this particular company under the warranty. I decided to replace it as I did not have a week or more not to have hot water. So after talking to him first about a tankless water system, which was going to cost quite a but more, I decided to go with the traditional water heater. Within an hour he had returned with the new water heater and had set it up and he was done at 9:09 am, 2 hours tops from assessment to replacement. The price was very fair as well.

The new water heater has a 10 year warranty as well as this company will come out to service it once a year. I was very impressed with his knowledge as well as his expertise and very very pleased with this company. Alex is very polite and has great customer service.

Side note: When I first called him, I could tell he was at home because I could hear his kids in the background, a family man and a small business. I definitely like supporting small businesses as my parents had a small business years ago and it's important to support companies like this.
I definitely will be contacting this company for more plumbing issues as they arise.

Noticed I had a very high water bill and knew something was wrong. After some self troubleshooting I knew it was a main line leak and would need a plumber. Did some hunting and came across Resolution Plumbing. They showed up exactly on time and the owner (Alex) confirmed my findings and patiently explained what he would need to do to repair it. We discussed pricing and he offered a military discount without me even having to ask.

The dig crew came out the next day and dug a trench in record time and cleaned up behind themselves. Alex came back out and installed a brand new main line and shutoff valve just as he explained. My water was only off for about two hours at most.

Alex took care of all the permits being pulled, inspector scheduling and had the trench filled back in before I even thought he would be able to. My yard appears as if it was never even touched.

This is a family business that is super kind and professional. I have found my Las Vegas plumber and will have them return if ever needed. Thank you for the easy process and peace of mind through the entire process.

Dave came out to give an estimate to dig down and replace my back water valve that was no longer working. His estimate was competently priced and he took enough time to answer all of my questions. Since he was leaving on vacation and couldn't complete my job, without having me wait until he returned, he worked it out with the office to have the owner and another plumber do the job while he was gone. Alex (owner) and Gio arrived at my house to do the the job as promised and the work was completed within a few hours. They cleaned up after themselves and put my landscaping back as best as possible. I hope I don't need a plumber again but if I do, I will definitely contact this company again.