Installed a new faucet for me via Lowes but 1. Took the old faucet which I had plans for & was worth money & 2. Took the box the new faucet came in & left a bunch of accessories / manuals that came with new unit on my kitchen counter. *Both items taken WITHOUT our permission*. Wife did not notice items were taken at the time. I called these folks 1st thing next morning, was promised call back on where my property was, NEVER GOT A RETURN CALL as promised. Had to dispute thru Lowes, & did receive some compensation from Lowes, however, it took a significant amt of rear end pain & cost me valuable time/effort. Important Note: Wife was NOT asked if they could take anything while there & I never signed ANYTHING saying we gave them the right to take any of our existing property... not an invoice, not the service contract, zip/nodda. This bad review could've been easily prevented if these folks would've just been courteous enough to ask what our wishes were before taking property which did not belong to them.