I knew I had a leak as my water bill has been increasing significantly every month for the past 6 months. I replaced all my irrigation, but that didn't affect it. In fact, the leak was getting worse. After getting my highest water bill ever, I called the City of Henderson and they confirmed the increase was likely due to a leak.
I called Matthew at Nevada Leak Detection. He did an incredible job! He gave me the most affordable bid I got, although he was very upfront that it could change, as a lot would depend on what he found when he started digging. (THAT is a scary thought!) Ultimately, this leak repair could have ended up being MUCH more expensive. Most of the other bids I'd received were thousands more, and most came with quite the dog & pony show - when I just wanted to know where the leak was and what it would take to fix it.
I hoped I wasn't shooting myself in the foot by going with the most conservative bid just because I wanted to save money. But Matthew clearly wasn't out to take advantage, as time proved. He knows how these other plumbing companies operate and he sets himself apart with his knowledge of plumbing. He appreciated my concerns. I felt he cared about finding the best, most affordable solution for me.
After replacing the valve near my house, it was evident the leak was not in the water main (which everyone else had said they would dig up - JUST FOR STARTERS!) The bad news was this meant it was between the front yard and my garage, where my PRV (Pressure Regulator Valve) was. This could have been a nightmare.
Instead of searching for the pipes, Matthew remembered I'd told him my neighbors with the same floor plan had a similar experience two years ago - and asked if he could see what they did to determine where the main water came in, instead of cutting apart my garage to find the root access that was buried in the wall somewhere. CRITICAL THINKING... How rare! Sure enough, that helped a ton.
Matthew ran the new line under my front walkway and up into the garage with a TINY hole in the drywall and stucco. He insulated the exposed pipes as well as everything he'd put in the ground.
Can you believe the builder didn't even give me a shut off valve at the PRV when they built this house 26 years ago? I have one now! This is thanks again to Matthew, who found the very best way to accomplish this. (BTW, several other plumbers had said it couldn't be done without replacing the PRV along with half the plumbing in the wall!)
Do I need to go on? :-) I'm thrilled. I have a corroded Manabloc plumbing system with polybutylene pipes which are not covered by ANY insurance plan, and guess who I'm going to call to replace it as soon as possible? Yes - Matthew at Nevada Leak Detection.
If you have a leak, don't screw around with it. Just call Nevada Leak Detection and you'll KNOW you're getting the best deal and the best, most affordable service. You can call around if you want and get other estimates, but you'll be wasting your time.