Giovanni Diaz

2 months ago

Had my annual inspection for my HVAC system. The technician Donnie was very professional and knowledgeable about all the things he was explaining to me about my system.

VelvetDaDog

3 months ago

Tune up. Very helpful easy to understand. Did an excellent job. Definitely know I will need an Unit not too far in the future.

Sandy Hughes

2 weeks ago

We started using them last year and have been very pleased with the service and professionalism.

VOTED

4 years ago

Two days after free check up and clean, ac starts blowing hot air. It had been working perfectly last 1.5 years!! Hard to believe it's a coincidence. If it ain't broke leave it alone,nothing is free😞6/25 Update the freon some how was low 3.5 pounds😠, just after they left,no leaks found. Had it checked by person who installed it about 1.5 years ago. Added freon and cost me 200 bargain price.Yet had i left it alone,I'd have 200 + 300 in my pocket,he said he sees this alot. Hook up Gauges to your H/L service lines then intentionally bleed off your freon on high side. NOW POSSIBLE MISTAKE CONNECTING AND DISCONNECTING. Day or few later your blowing hot air.Next cleaning,I'll climb on roof or call original installer. Also had him show me and bought a full kit with vacuum another 100 bucks,plus freon 15lbs 215$. NO MORE RIP OFFS AND CONS OR ACCIDENTS!!!😠I CAN'T AFFORD IT!!

fe maria villanueva

5 years ago

Joe was very nice to send an ac loaner while I was waiting for my ac to be replaced. Shane and mike were very kind, professional and approachable, hard working, never took a break for more than 5 hours. I had a little problem after the ac was installed and the problem was corrected ASAP by Jimmy who came as early as he can . Thanks to the duct cleaners .Now I am just waiting for the inspection and repair of the drywall which Anita has brought the matter to the proper staff

D Cliff

3 years ago

We had some awesome service! Our service technician Wes was extremely knowledgeable and helpful. Wes is by far the most helpful technician we have ever had. With his help and attention to detail we were able to get our a/c unit working. Wes was also very helpful when it came to making the decision to get a new unit installed. No pressure just helpful information to help us make a educated decision on what to do about our a/c unit. Thanks again Wes and the team at Climate Control, shout out to Rob with the finance assistance.

Max Wilson

2 years ago

I called for an appt. For a heating maintenance check up. The tech Raul was on time. And Very professional. He went right to work. In no time system was checked and I have used this company for years and nothing has changed. Still great service. Thank you Monica and Raul great job.

Nicolas Martin

5 years ago

I arranged for the company to do duct inspection and sealing in a condo built in 1989. The crew returned from the attic to tell me that everything was fine. Of the 4 ceiling supplies they opened one and caulked it, leaving the other three uninspected. A supervisor later came by to check on the job. I told him what had transpired and he decided that one section of attic duct did need sealing. So, the crew returned and supposedly did the job. Even though I mentioned the uncaulked supplies, he apparently didn’t say anything to his crew and they did nothing to them.

Robert Ramsland

4 months ago

Very knowledgeable. One of the best techs around

Raymond Colon

3 years ago

The company technical employee did an amazing job was honest and very professional very experienced on what unit needs were and are the unit was and is having hard starts needs a replacement condenser is running at 90 percent the unit will go out at some point and time the best thing was he did not push me to replace or buy anything only advice me that at some point it can or may go bad and I now have to make a choice of what I will do with unit. Great job thank you so much

Gabriela De La Cerda

2 months ago

Friendly and very helpful very knowledgeable.

Karen J Granger

3 weeks ago

Juan Castenada arrived on time, was courteous, professional, took copious pictures, shared all the pics with us, explained what he would be doing, and then explained his findings. Knowledgable professional. Excellent service.

J Nelson

2 years ago

Gy was very knowledgeable and courteous as well as on time. During our remodel we considered sound suppression material to deaden the startup sounds of our ACs. Gy suggested hard start kits to extend the life of the compressors and quiet the units. We sleep better knowing that our systems are running at their best and they don't wake us up at night.

Marilynn Kaplan

3 years ago

Will, our technician was very thorough in listening to our concerns and just as efficient in going through his inspection of our heating system. Congratulations to Climate Control in hiring well qualified and polite technicians.

Lena King

3 years ago

The receptionist was friendly and nice. Mario was great. And Joshua was very knowledge, friendly. He had my A.C. up and running. Thank you so much for the fast work.

Andrei Esca

a month ago

Adrian Moreno was our tech. He was very professional, prompt, and quick to resolve our AC issue while working on a summer Vegas heat. He answered our questions, and took his time explaining the situation. Thank you!!!

Adam Wrightson

3 years ago

Mason is always on time and provides the best feedback on products I don’t understand. I would recommend Climate Control experts to anyone needing service or new units.

John Person

3 years ago

Josh is a very friendly and qualified technician. He completed the work without wasting any time. It was a pleasure meeting him and I would readily recommend him to everyone who needs services for problems in his area of expertise.

Judith Watts

9 months ago

Our tech was very nice and very knowledgeable. He took pictures of our unit so we could see exactly what is going on up on the roof.

Robert Murray

5 years ago

John Porter is my guy. I had a leak and water was running into my house coming from my AC. It is always difficult to find leaks but John stuck with it and discovered my drain pan had warped and water was blowing into the air vent. He did a fantastic job and repaired the leak and I can now rest easy. Thank You John, you saved the day.

Walter Anderson

2 years ago

It was a very pleasant and good experience from start to finish. From receptionist, to scheduler to technician. Would recommend to friends and neighbors. My technician, Raul was outstanding He was prompt, polite, and super professional . He was also very knowledgeable. He answered every question I had and gave me a good explanation for how the system operated

Meggan Glimp

5 months ago

He was very nice and understanding.

Roger Fouts

9 months ago

Great job. Just curb your txts. Whenever I got a text, it came in groups of 4. Overly redundant and I got them usually after the techs where already here.

Gilbert Kilantang

4 days ago

Curtis was very professional and kept me apprised as what he was doing. Was not pushy into any sale or repairs he suggested. Thumbs up to him for his service.

Patrick Dolson

3 years ago

During routine water heater flushing service, technician John detected a serious over pressure problem that had damaged the water heater. John recommended a logical solution. He was very knowledgeable, courteous, and did not pressure us. Outstanding service experience. Highly recommend to others looking for a reputable company and qualified service technician.

Aaron Dean

3 years ago

Absolutely recommend this company! Hands down the best AC company I've hired and I've lived here for years. Every tech I've ever spoken with has been honest in their assessment of my needs and have even said recommended repairs can wait. I believe this kind of honesty is hard to come by these days. Prices are competitive and the service has been top notch. Thanks guys!

Vee S

5 years ago

I have used Climate Control Experts for a series of HVAC services, starting with a free service provided through Nevada Energy to assess the energy efficiency of my home. At no time, did the technician try to up-sell other services, but, provided a written report on the efficiency of the HVACs operating efficiency, as well as the windows, doors and any other areas where heat or cold air might be leaking. There were no problems reported!Since then, I have used their services to assess the heating system, and found the same stellar customer service, and technicians who are reliable, efficient, knowledgeable, and trustworthy.

Robert Jahed

2 years ago

Jerry was our sales rep. he was very professional and gave us a little crash course on how ACs work. he showed a lot of flexibility in response to our requests. we had to put our installation plans on hold at this time for other readons but i recommend this company if you are thinking of a new installation or replacement of an old system.

Valerie Glance

3 years ago

Aric came over and was very professional, transparent, and efficient! We no longer have to clean dishes in the bar sink! 😂 Would definitely recommend Climate Control Experts to anyone who needs their services. 👊🏻

Joey Monturi

8 months ago

Joseph was on time and very professional.
He was very thorough and explained everything! Very pleased, will definitely recommend

Nicholas Murray

3 years ago

Came out originally to just do a check up however help me with other issues that I had with the system and did an amazing job. Very professional, clean booties, and great attitude.

Joe Gluth

3 years ago

During a water heater flush, the plumber noted a small leak at a fixture and, after pointing the area out to me, was able to replace the failing fixture promptly and at a reasonable price. We’ve been going to Climate Control Experts for years with all of our plumbing and HVAC issues and maintenance.

Miss D

3 years ago

I waited majority of the day because no specific time was given for the appointment. Then when the tech was on his way to my house he had a blow out tire, life happens. Work was good, customer service was good , the cost of changing my garbage disposal was very expensive, considering I waited all day Saturday for them to come, seems like I would've had a break/deal.

James Jaskolski

2 years ago

I was impressed in every way. Dispatch answered was friendly, knowledgeable, answered all my initial questions, and had someone over very quickly. Patrick was friendly, thorough, and honest. I appreciated the attention to detail, including properly mounting a capacitor that a prior contractor left dangling in its paper box, checking the attic air handler setting after adding refrigerant, and using clean and modern tools that work with a smartphone for taking measurements and making diagnostic calculations instead of using the typical grubby old gauge set. While ultimately with my 14 year old unit I just bought some time for myself, I really appreciated the open and honest dialogue throughout and ended up taking away some food for thought for my next steps before deciding on investing in a new unit.

Fred Lovett

10 months ago

Anthony and his crew the service workers was excellent, on time and very professional. Good source of information knowledgeable in work detail. Definitely recommend to anyone.

Montaigo A

4 years ago

Josh is a nice young man who is very good at his job. He explained what needed to be done and why. We are completely satisfied and would not hesitate to contact him again in the event of a future problem.

Mark Childers

a year ago

Climate Control Experts are the best. Housten Rogers came out to ensure the installation of my new unit was working as it should after being installed - which it was.Lee Edwards also helped with the city inspector to ensure the work passed inspection - which it did with no problems.Both were in and out in short time. Both were on time for the appointments. Both were professional and courteous.These guys are the best.

Reed Bailey

6 years ago

I am very impressed by this company. Jeremiah was helpful in setting up the appointment and Nik was a very competent, professional and clean technician. He explained what he was doing and gave a thorough review of our system. I would definitely recommend this company for any heating and AC work.

Eric Picasso

2 years ago

Alex was outstanding. Knew his product well and answered my questions without hesitation. Very polite and on time. I highly recommend him for a raise.

Itz Marlon PC

11 months ago

Amazing group of people they came in and installed everything nice and guarantee me a very good price thank you fetch a tech. 🙌🏻🙌🏻🙏🏻

S.

9 months ago

Technician William was very Friendly & Professional Took time to address the customer concerns.

Kasey Stephens

2 years ago

Jimmie Rivera is awesome! He fixed my ac motor and had a lot of useful information. Definitely will be calling him when it's time to replace the whole unit.

James Behmer

a month ago

Curtis was accomodating and did a thorough job while putting up with intense heat. I would not hesitate to use his services.

Alesha Zeigler

5 months ago

He was very informative gave me a lot of things to think about how to manage and maintain our AC system

David Oliva

5 years ago

They have one of the most affordable tune ups there are in Las Vegas county. On top of this, they are the most professional. I bought a tune up from another company before and they 'ghosted' me when I asked to get said tune up. Took my money, sucks but CCE is a trustworthy company.

Teresa Herrera

3 years ago

Water heater flush... Jodi was the technician who showed up to do the flush. Very respectful, polite, knowledgeable, performed the flush from beginning to end without a glitch. Definitely knew what he was doing. We have used climate control in the past and are very pleased with their service.

Ellis Satchell

a week ago

Send photo and info on tech b4 arrival...

Cindy Czipo

9 months ago

Heat maintenance inspection and filter replacement. Polite, knowledgeable, thorough. Would definitely recommend their service

William Thomas

5 years ago

John P just completed the inspection of my furnace. I can say without reservation that from start to finish he did a great job. He explained various issues as he did his work and appeared to really know what he was doing. At the conclusion he placed his recommendations in writing and in no way was there any pressure to get certain things done today.

Brian Hughes

3 years ago

As a homeowner, maintaining your plumbing and in particular your water heater, is important. We have owned this home for 1 1/2 years and felt it was time to have a professional come and replace the anode rod and flush the tank. They sent out an actual journeyman plumber as opposed to a noob out of tech school for the job and it was much appreciated. Thanks Basil! Great job and a pleasant experience. His experience was obvious and is something that can't be faked. His recommendations were not frivolous and our conversation regarding adding a heat recirculating pump to the house was just the kind of information we needed. Very satisfied.

Lee Johnson

10 years ago

This company helped me last night. 730 PM on a Wed night and they came after working hours. Finally we found a company that will work around our schedule. We called them around noon yesterday in a panic, and the truth; the second we got off the phone with them I felt much better. I called a couple of other companies, the prices were all in the same ballpark.. We used this company because they said they would work around my schedule at 6 PM when I get out from work. I am glad I did! Anyone reading this, I 100% vouch for this company.

Trish Lamoree

3 years ago

No free estimate and I can see why. They wanted over $600 just to install a basic toilet and that didn't include the cost of the toilet!!!! That's insane! They charged me $70 just to come out for the estimate and refused to even give a ballpark on the phone and WOW.... who can afford prices like that? Their website says over 500 positive reviews and I was tired and didn't want to deal with looking all that hard but this'll teach me. Everyone was polite, but that's the only nice thing I can say about them.Update: After leaving this review, a guy from their company then called to justify his prices.... He went on for ten minutes lecturing me about why it was less expensive for me to pay $600 in labor alone than the $120 I was quoted from somewhere else.... and the 3 other companies who all offered FREE estimates.

Dennis Dirksen

6 months ago

I would highly recommend this company. Through, professional, on time. An 11 out of possible 10!!! Daniel was excellent!!!

Kathie Croteau

5 years ago

Thank u so much for having such a great team. I want to thank bothNick Cook and John Porter. You both are an asset to this company.Both of you do Not deserve a 5 * you both get 15 * from me.Thank you for giving me , a new home owner, the time and patience that I needed when you explained and showed me how things run.Thanks so much. I have referred you to my friendsKathie Croteau3322 Gulf Shores

Karen A. Sabol

2 months ago

Colton was very personable and professional. He was able to identify several problems with my two older air conditioners that needed to be addressed before the hot season started. Colton also provided me with several options in resolving the issues. I am so glad that I started with the twice-yearly checkups. Colton is a great representative for his company.

Jeremy Schmeda

4 weeks ago

Shortly after my air conditioner failed, I called Fetch a Tech to come and take a look at my system to figure out what was wrong. After diagnosing the problem, I chose to install a whole new unit. After purchasing the unit, they immediately started working on ripping out the old unit and installing the new one. Took them a day and a half since they started working on my unit late at night. The whole process went as smooth as possible and the techs were very helpful in any questions I had asked. Charlie the Cavie approves of the work done! If you ever need a spokesdog, Charlie is your dog!

Kierra Johnson

3 years ago

Last Friday (December 6th) my grandma and I were trying to move my old sofa to the dumpster. Struggling isn’t even the word. Several gentlemen from this company stopped what they were doing and took over to help us. They loaded the sofa into the back of their truck and took it to the dumpster. I cannot thank them enough. I didn’t get a chance to get their names but you guys know who you are (Ridgeview Place Apartments, Colorado Springs, CO). Thank you so very much. You didn’t have to do it but you did. Thank you for going above and beyond. We greatly appreciate it.

Kayla N

3 months ago

Had a perfect experience with Fetch-a-Tech. Scheduling and rescheduling the appointment was easy. Worked with the HVAC warranty flawlessly. Kevin Munley went above and beyond to ensure our unit was inspected properly and any future problems were prevented. Discussed the ins and outs of our unit in a way that made sense. Made great recommendations on caring for and maintaining our unit. Cannot say enough good things about the Kevin and his service. Absolutely thorough job. Thank you!

Wendy Stott

a month ago

Geaorge Nelson is a God-Sent employee to Fetch-a-Tech. He is very educated and knowledgeable. Fixed my air condition problem quickly & efficiently.

Edward Bravo

3 years ago

Very happy with Raul and his knowledge. I've had 2 other companies try to diagnose the issue with my air conditioner. He spent a few minutes looking it over and told me exactly what the issue was. Very happy with him and his company.

Elizabeth Lagoe

2 years ago

Gy Lorick was our Climate Control Expert that came to the house to check on our Heating System (furnace). He was very knowledgeable and very personable. He took his time and answered all our questions. You are very fortunate to have Gy as an employee representing your company. We would recommend your company for any air, heating and plumbing issues. Just a side note we had also used your company to replace our Hot Water Tank and again your employee Wayne McCarthy went above and beyond with his expertise and knowledge.

Sean Storey

2 years ago

Outstanding job! The serviceman (Jimmy) showed up on time, explained everything in detail what needed repairs, made the repairs in a timely manner, cleaned the unit, took before and after pix and left me absolutely astounded. Highly recommend! More good news is this company is very professional and doesn't have to run costly ads on the radio to prove their point, sorry Sadie.

Gloria Granado

2 years ago

Raul is professional. Reviewed what is expected from him to perform. Wore protective mask & covered his shoes. When his service was completed, he went over in details his findings & recommendations. We signed up to be members because we’re pleased with the service. I would definitely recommend this business to my family & friends.

Del lang4d

a year ago

Dennis Thompson will do whatever it takes to make the customer happy. Lee is the first tech that has brought doughnuts and breakfast sandwiches to me on a service call. Thank you both.

Mikiya Davis

a year ago

The first day was a little shaky, because of the Techs, but the owner went completely out of his way to make sure he made up for it. He sent all 3 new Techs and they completed the job plus gave us a fancy touch screen thermostat. All 3 of the Techs were extremely friendly and efficient. I would recommend. Also they were able to get us finance at a price we are comfortable with.

Chloe Marshall

4 years ago

This company was by far the best experience I've had with an A/C-Heating company. They were awesome! I would definitely recommend them to anyone. Thank you for the help, guys!

Jordaynelexi Kamakahi

a month ago

Rick Wilmert from Fetch-a-Tech was efficient and professional! He went above and beyond to make sure our A/C, vents, and attic were in tact. Rick really takes his time to work with you and makes sure you understand what needs to be done. Thank you so much Rick, we will be requesting you again!

widney0326

5 months ago

Mr. William Harris was very polite and professional, from the time he introduced himself, through explaining with photos of my equipment including the good, the bad and the ugly and the explained the savings of an annual contract that would cover this visit. This was not my first time I have used their services, just the first time under their new name1

Joyce Smith

2 weeks ago

Colton did a professional job. Changed some wires, AC working properly. Good man, an asset to your company. Ms. Joyce Smith

David Alsbury

2 months ago

Excellent customer service and very responsive, respectful & professional,

Las Vegas

3 years ago

It was 100+ outside during the quarantine. My AC stopped working. Called them up and Raul showed up within 30 minutes. Very professional, answered on my questions. I needed a new fan motor and within a hour an half of the call, my AC was was up an running. I don’t have much context about about the price but it was under the number I had in my head. Very happy!

Lloyd Dillard

2 weeks ago

The gentleman did an excellent job they were efficient they were in and out within a 5 to 6 hours as they said and they cleaned up after themselves it excellently everything was perfect.

Breanna Tognoli

3 years ago

Very disappointed with this business. I set up an emergency appointment a day in advanced and they said would be out to my location with in 24 hours. They let me know they would come to my house the next morning between 8am-12pm. After that time slot passed, I called the business and they said I was next on the list. After another 4 hours , I called back since no one had showed up, they still said I was next. After 13 hours of waiting for someone to respond and no one showing up, I was DONE. This business strung me along all day saying they would come and never showed up! Thank you to Yes Plumbing for actually following through within 2 hours of making an appointment. Climate control will waste your time and string you along. Do not bother with this business. Very disappointing and customer service was terrible.

Andy Middleton

4 years ago

John came to our rescue in less than an hour. He greeted us with a smile and introduced himself immediately. He was very courteous and polite but most importantly he did an excellent repair job to my toilet water inlet valve. I highly recommend John for any of your plumbing needs. Knowledgeable and genuine.Thank you John. You are the best.Andy and Lisa.

Patricia Brown

a month ago

Ricky was very friendly and knowledgeable, very patient explaining every detail, I felt he was very honest and caring.

National Guard Recruiter

3 weeks ago

Curtis was professional and knowledgeable. I ask way too many questions. He was more than willing to take the time and extra effort to address all my concerns. 10 out of 10 recommend his services.

D W Reppond

a year ago

Climate Control Experts (Josh T) provided a very professional annual inspection of our Heating systems with recommendations for maintenance. Aaron was friendly and helpful and on time.

Sean Andersen

a week ago

Curtis was extremely helpful and explained everything along the way! I was very happy with the work!

Elizabeth Hunt

6 days ago

He was courteous and efficient.

Athena Secrease

4 years ago

Okay, so let me tell you! Our a/c went out today in the middle of a blazing Vegas summer with temps as high at 112. Needless to say, I was freaking out. I attempted to go through my home warranty (thanks for nothing American Home Shield!) who couldn't give me an appt for at least 48 hours- NOT going to happen. I called Climate Experts and they were here within 3 hours and not only was that amazing enough, but the tech (Hi, Josh!) they sent out was so friendly, knowledgable and personable. We did not get one bad vibe from this guy and wish he could have stayed longer just to chat as we held great conversation his whole visit. He repaired our system and let us know, its definitely time for a replacement as our unit is over 20 years old. Going forward, I'll never contact another company again besides Climate Experts. You have no idea what this visit meant to us.

Gloria Holt

a month ago

Our AC went out and they had to replace our whole unit. Jesus and Jimmy were amazing. They showed up almost an hour early and got us back up and running in a few hours. Couldn't be more grateful!

sue Morelli

4 years ago

Michael Beene was very knowledgeable and personable. We asked questions and was helpful in explaining things and wasn’t in any kind of a rush to get to his next call. He took time to answer our concerns

Christian Menez

3 years ago

I scheduled an appointment with this company for today, Feb 11, 2020. I waited for the technician to come at his scheduled time of 3pm. The technician did not show up and did not call, so I called the company to ask if the technician was on his way. This is already 3:10pm. I was told they were running late due to a current job and was told the technician would come between 3:30pm - 5:30pm. Again I waited until I received a call at 5:26pm from the manager saying the technician could not come and asked to reschedule for the following day.I declined because I have work the day after the scheduled appointment and had already taken time off of my work for this appointment. I was also asked if my appointment was an emergency (which should not matter because #1 I had scheduled an appointment that the company agreed upon and even confirmed earlier this morning, #2 whether or not my call is an emergency does not invalidate the seriousness and value of my call, as my situation could easily turn into an emergency, that's why I scheduled an appointment in the first place, and #3 I'm taking time off from my job to get plumbing work done. I cannot just sit around missing days from work because these technicians don't feel like doing their jobs.)Lastly, I don't appreciate the manager waiting until the last possible minute to tell me no one could come out and service my plumbing. If I was given word some hours before, I would be more understanding, however, this is unacceptable. I wasted the entire day sitting around and missing work because this company and its employees don't know how to run their day-to-day operations and keep their commitments to paying customers. I could've called another company to service my plumbing but couldn't because the manager decided to wait until it was too late for me to call anyone else to fix my plumbing issue.This is my first time dealing with this company and its incompetent staff and this will be my last. They have made a bad first impression on me. As a current 4.8 star-rated company, I have to question the validity of these positive reviews seeing that I was treated so poorly today.

JOHN A WHITAKER

3 weeks ago

Will Nats was a very excellent technician that came to my house. He asked me what was going on with my AC ? I kind of explain it to him and told him, let's see if we can troubleshoot this together. Will went up to the attic where the AC blower was at and that was the problem. He immediately took action and repair the issue. Great job on that. Willthen took his normal safety checks of inspection of the rest of the 2 AC units outside in the backyard.

villalge light

a year ago

Water heater flush.
The service tech. Was very helpful in explaining the need to flush/drain your water heater once a yr. Due to the “hard water “ in Clark county you accumulate sediments in your tank. Draining helps reduce those sediments settling in your tank.

Sandi Ihlen

3 years ago

Climate Control Experts have always sent me VERY qualified staff / techs/ certified and VERY professional well mannered young gentlemen. JOEY has been with EVERY PROJECT from day ONE. He answers ALL questions on a level that I can understand. Joey goes ABOVE and BEYOND the call of his duties for me. He is VERY respectful ,talks in a soft non-threatening voice and makes himself very AVAILABLE if I ever need to know something OR request a certain item. I have adopted him as my Grandson..we are ALL blessed to get yo meet him and know him. He represents your company as a knowledgeable and CARES that the customer is happy with his crew and their work. One of the nicest guys on this planet. He does your company PROUD. . . JOE BAILEY was the man that took my old water heater out and put and set up a NEW water heater. He was friendly and engaged in conversations about plumbing and other subjects. Joe appears to be a very hard worker and stays at the task I assume he was informed to do. He was comfortable to be around and kept me informed and updated on his project.I would adopt him also. He stayed on his project ALL day with no breaks. A very steady and focused employee. I would recommend him to everyone. A very pleasant and polite young man.Jose was the young kid in the group.Very pleasant..smiles alot..and also educated me about my master bathroom sinks. He enjoys his work /job and it shows. He also appears to be a hard worker and I did NOT witness Jose discussing guidance from Joe but it did appear that IF he was going to do something he discussed it with Joe for guidance. The two young men worked well together. I am VERY PLEASED with these workers as they were VERY RESPECTFUL to me for being an elderly person/woman. Five GOLD MEDALS and lots of FIRST PLACE BLUE RIBBONS to all 3 of them. Thankyou for sending such well mannered and polite workers.Sandi Ihlen

Natalie Pyrz

4 years ago

The whole team at CCE are amazing! Our system was having trouble keeping the house cool, we called CCE and Houston the technician they sent out was so polite and friendly. He diagnosed a leak and recommended we replace the units. Mark The comfort advisor came that night to give us all the options for new ones and again super friendly and professional. The next morning the install team came to install the new units and again we were very happy with how friendly and polite they were. They did a wonderful job keeping our house as clean as they could while installing and when they were done made sure everything looked like it did before they arrived. We are enjoying our cool house and will definitely recommend CCE to anyone! Shout out to the whole install team Shane, Devon, Darien, Travis, Isaac, Martin.

Evabeth Thomas

a year ago

Very pleasant and explained everything to me. Very knowledgeable. Changed my filters too.

O P

a week ago

Very good service, professionalism and competence.

Dave Skinner

5 months ago

They do a great job at keeping my heat & a/C unit running well.

Roy Kamita

3 years ago

The Climate Control technician was very knowledgeable and professional about the inspection and flushing of our water heater. The only drawback about the experience was the uncertainty of the time he was to arrive. Received no call giving the approximate time or anything until I called.

J T

2 years ago

Trust me! I am very picky, I have asthma and allergies..these guys sealed all our ducts, cleaned the vents inside and out while replacing our unit. I have never been more impressed in the work of anyone! Crew of 4 guys. Absolutely amazing.Their plumbers are very amazing too! Just had them fix a leak that has been plaguing us for a year! Great job!Update again! WE had them fix a leak and replace our soft water and install a carbon water filtration system. Cheaper than the other guys...AND THE WATER IS SUPER DUPER SOFT...THANK YOU!!!

Lynn Kersh

2 years ago

Was very impressed with the service provided. AC unit was frozen and the repair tech turn on the heater and waited for it to thaw so he could test the unit. Previous companies have said to turn off the AC and let it thaw and call them if it wasn’t working correctly.

Ray Everett

4 days ago

Phil was very professional and thorough.

Ginny Cuevas

4 years ago

Patrick was here on time and very helpful. He got the air conditioner running and recommended talking with Mark about the possibility of getting a replacement. He also liked our dogs.

Wesley L Tavares

2 years ago

Alexander the technician that came was very thorough. He did what I was told he would do.
All I can say is good job. Thank you, Wes

Cheri Ward

3 months ago

Appreciated the text prior to the inspection that shared the tech’s picture and bio. Colton was on time, very courteous, thorough and informative.

Donna Maafala

4 years ago

I am very satisfied with Walter V. at Climate Control Experts. He arrived on time and took care of my issue quickly and professionally. He answered all my questions and explained why I was having the issue. He made recommendations and provided me with estimates for the work I was thinking about doing. Thank you Walter V. you rock!

karime barrientos

3 years ago

Thank you David! Great customer service! He was polite from the start and answer any questions I had with no problems. Seem knowledgeable in his profession. It’s a good company. I have used them three times and haven’t had any issues so far. I love how they send you a picture of your technician so you’re not guessing if it’s them at the door. The receptionist I spoke to on the phone ( I believe Megan) was extremely nice as well. Thank you guys!

Lou Ayala

a month ago

Installed new filters and also instructed on how to install in the future. Programmed thermostat.

Elie Hanache

3 months ago

I was very impressed how professional Adrian was, even though I did not purchase an A/C unit from them.

T S

5 years ago

Nathan was great! Very knowledgeable and experienced with swamp coolers. Nathan got the job done! Thanks Nathan!! You're the best!Nathan returned to do some additional work / upgrades and he did an excellent job! Very knowledgeable experienced individual and extremely kind and a pleasure to do business with! Thanks again Nathan!!!

Brian Bohn

3 years ago

Some of the communication about when my appointment was a little vague, but overall they were very good. Raul was polite, professional and articulate in his explanation of what needed to be done.

diana rodriguez

3 years ago

Representatives showed me pictures that he said was of my finest area and my air conditioner and I appreciated that he did not try to force any crisis or parts to me he explained everything to me in a layman's turn which I appreciated

Samantha Stewart

5 years ago

Very efficient and professional. Stayed till my thermostat was completely set up. A little pricey but was willing to work with me. Highly recommended!

David Pell

4 years ago

Jimmie R arrived at my door, he was polite & professional. I explained the problem and he went to work. I also told him how old the system was & we went over some of the advantages of the new systems. Then he called Aaron C to come talk to me. Aaron arrived, confirmed what Jimmie and I discussed. Aaron was quite professional. My wife arrived home and Aaron patiently describe our options. Badda bing we are getting our new system installed Wednesday. I work for NVE operating a power plant so I understood how grave the pictures that Jimmie took & showed us. My wife is in sales all her life so she & Aaron came to a price. Jimmie made some adjustment & got my furnace working better. Donnalee & I are very grateful to Jimmie & Aaron for their help & understanding. Thank you Climate Control Experts.

TacticalTom223

2 years ago

Jason R. is very professional and respectful. My ac broke down in the morning and he was at my door 2 hours later. He took his time to do a thorough job and walked me through the process of how the scan tools work and what ratings a working ac should be reading off at. I highly recommend climate control experts.

Wild At Heart

3 years ago

I was referred to this company by a friend and will Highly recommend them to anyone.First of all they got back to me promptly. Next, customer service was excellent!Organized and communicated very well through calls, texts and emails.Best of all the Expert they sent to my home was professional, friendly, honest and thorough.Great price too! They will be installing an old unit thats been down for years.Look forward to that interaction as well!Thanks Guys!

Dan Striedieck

2 years ago

Basil came out to do a 6 month checkup and found the anode needed to be replaced in the water heater. He did a great job and noted a number of other items around the house that needed attention that I was not aware of. Excellent work by CCE and their staff. Highly recommend!For the annual checkup, CCE sent Robbie who did a great job making sure everything is still operating like it was when it was new. Also, I needed a plumber and they sent one on the same day. Great service!!

Michelle S.

4 years ago

Jimmie is extremely knowledgeable and an honest technician. Very respectful of my home. Request Jimmie! Great guy!
Finally, a company I can trust in Las Vegas!

Diana Francois

2 weeks ago

My AC went out last night and I called this morning. They sent Daniel out this afternoon. He found a switch, and replaced it. That means that 18hrs from AC went out, they got the call and they fixed the problem. Bravo!

Sherry Murdock

a year ago

I requested an AC system check up because I got the little postcard in the mail. I found out that system is all original and was not being serviced so my units were beyond repair. Adrian, the technician explained everything to me and I felt he was very honest. I decided to replace the units because I trust what Adrian pointed out to me. I’m happy with the service I received.

Jeff Holden

2 years ago

Showed on time were efficient and had the job done very quickly. Had booties to walk in my new house and appreciated that greatly!More folks news to have this done..amazing how much dust and things get into the ducts.Great job thank you.UPDATE 2/19/20.. I had another great sevice experience with the Climate Control Experts. Mason came to do the air and heating maintenance and he was outstanding!! I was worrying about a plumbing issue and who I would call (water heater) he immediately said let me look and showed me the rust an a bit of moisture. I said can we get someone and bam made. Phone call and in an hour had Joey giving me a quote and 3 hours later Jose had installed a new water heater averting disaster due to the back side had seam was leaking and rusted.Jose cleaned up and once again back in business!!!Now if we could get the office folks to be on top as the field crew they would be perfect..Update 8/10/2021Jesse was fantastic. Professional..on time and fast. Loved his knowledge and attitude. Great customer sevice. Would still like to see a more proactive approach from the office team , but field technicians are great! Thanks Jesse..well done!

Linda Carlson

3 years ago

The technician, Joey, was very courteous, knowledgeable, professional, thorough, and provided options to address the plumbing issues in my home. I would definitely recommend Climate Control Experts!

Michelle Duranleau

4 years ago

The technion Mike was very knowledgeable and took the time to educate me about the many water heater replacement options. Clean and on time.

Samantha Lyles

4 years ago

My tech was very helpful and knowledgeable. Will gave me lots of info and explained everything that was going on got my A/C working better than before, was polite and respectful. Thanks Will for your great service!!

Sharron Camden-Anders

2 years ago

Gy Lorick provided the service for maintenance of my HVAC unit. He was extremely courteous and customer focused, assisting in my understanding of the problems associated with the unit. He provided both clear explanations and photos of future repairs that might be needed. I appreciated his skill, customer service, and thoroughness. Excellent job!

the rollingman

3 years ago

Our tech, David, was very friendly and professional. He went above and beyond. We just moved into this house and we had A/C problems. Our unit is less than 2 years old, but was frozen over. He came out and totally cleaned the whole unit, and explained what he was doing and why. He did a very thorough job and was very patient with our animals that kept competing for his attention! LOL Thanks so much, David!

Darlyne Head

2 months ago

Service call and installation of new ac was great. Excellent work! Highly recommend FetchATech.

Jamie G

a year ago

We had a bad leak..... without even checking the actual pipe the first technician said our type of pipe is obsolete and he would send us an estimate to repipe and talk to someone about a temporary patch. A week later we were still having to keep the water off and I had to call . He finally sent estimate. They sent a second tech out and he concurred without actually looking at the pipes. Then he said in order to patch the leak we had to apply to finance the10,000 dollar re pipe . Then my husband looked nearby at the water heater and found the leak. The technician quoted 2200 dollars to replace it . We sent him away .Bought a new water heater for 600 dollars and replaced it ourselves. Then I get a bill for a service call.nothing was ever wrong with my pipes. Be very careful.

Ronald Thomas

7 months ago

On time AC checkout. No problem found. Tech was very nice

Jennifer Holley

a week ago

One of our A/C units went down at 5pm on a Friday night. Phillip was at our home within an hour and had everything assessed and planned out. At 5 minutes to 8 the next morning, Austin and a total of 6 techs arrived and had two new huge units installed inside of 6 hours. Everyone was professional, thoughtful and sincere at every point of contact. Imagine worrying about 105 degree heat with no A/C (and dogs and kids) and literally the cavalry shows up and gets it done, quickly, quietly and efficiently. They were very clean, precise and answered every question we had. They even found a leak from the old units that was about to spill over and breach our ceiling. They took extra time and care to ensure the space was dry and clean. All while being sensitive to the heat outside and taking every precaution to keep our house as cool as possible during the switch out.And now to have 2 years of free service? I know this is a big investment, but knowing you’re in great hands with a team that takes every step to provide white glove service made it easier to understand the value of our investment. We couldn’t be happier with the service we received. They’ve had our business for the last 5 years, and we have no plans to look elsewhere in the future. Outstanding experience, all around! Thank you, Fetch A Tech Team! You literally saved the day!

Kyle Keomalu (GK17)

7 months ago

Pleasant yet professional. Asset to the company. Well done Anthony.

Gary Lum

4 months ago

Repair of damage to ceiling entry to HVAC. Excellent result, quick and courteous service. Highly recommend.

Maria Rodriguez

a year ago

Jimmie Rivera is very honest in telling you what's wrong with the air conditioning and the cost of fixing the air conditioner , at this moment I don't have the amount that they're asking for it but I will call them later when I'm ready, Maria

Edie Hiedeman

4 years ago

Tech arrived introduced himself stated he would be back to talk the results over with write ups and Photos.he then proceeded to accomplish his task at hand. when he returned he explained his findings and explained that the unit installed in July 2012 needs a new run capacitor for the blower motor as it was operating at 62% well out of its range of +/- 5% and if we didnt take action the blower motor may burn up as the unit came withy a 10 year parts and labor from the manufacturer I thought this would be a one for one replacement instead I was given an estimate for the capacitor of $216.77? there were no photos to show as was the case with the install last Nov. overall 4 is more than respectable.

Javier “Flaco” Cid

9 months ago

Excellent customer service, very professional all the technicians that came to install our new HVAC unit

Kandiss McGriff

9 months ago

I contacted Fetch-A-Tech and Ricky was sent out to help us. He was super professional and explained everything in detail about what happened and what he needed to do in order to fix the problem we had. I would call and recommend him to come back for any future issues we may have and highly recommend him to anyone. Thanks a ton!

Darin Kuznia

2 years ago

Mason was knowledgeable, professional, and courteous. He explained what he did and mentioned one thing to consider for a couple years down rhe road. Very pleased with the service I received.

Ken Beck

a year ago

On time, polite, hard working, and well priced.Review update: had all new duct work replaced a couple years ago. Overall, not impressed with the work that was installed. Somethings could be argued like not enough support strapping which result in kinks, T joints instead of Y to improve airflow, but there are something that are just blatantly wrong. It looks they didn’t have enough connectors so I. One spot they used a Y and taped one side closed (see photos). Also have an opening 2”x10” between the Cold air return and AC unit which has been allowing 150 degree air from the antic into the system all summer

Adrian Hernandez

4 years ago

Was experiencing high temperatures inside house (85 degrees) during an already warm Las Vegas day. It was the weekend and I called CCE for immediate assistance. Unfortunately, Jimmie was on call and had to leave spending time w/his family to come inspect my unit. Jimmie arrived within the hour and did a complete inspection of previous labor completed by fellow coworker (who is no longer employed). Apparently, previous labor was done incorrectly and my unit had a leak which I was not informed of (hence the warm temperatures). Jimmie was completely honest and straightforward with his assessment. He redid everything that was previously done and recharged my AC at no charge. He even provided advice/recommendations on leak issue and set up an appointment w/his supervisor for estimate on new AC unit as mine was 13 years old. Jimmie was very knowledgeable and easy to work with. He made things right for the comfort of my family and I w/out hesitation.

Patricia Ramsey

4 years ago

Walter Valdez was absolutely great! Checked everything out first and then gave us a very knowledgeable report and explained everything he was going to do. The problem was fixed in a very short time. Walter is a very capable and friendly representative for this company!

Vanessa Craig

a year ago

They were very professional on time didn't feel like they were just trying to
get paid They were informative
courteous would definitely recommend them To my family and friends I would call on them again ty..😊

Gene Boucher

a year ago

Our thermostats went offline today stating now power was getting to them. Thru a Google search we found Climate Control and give them a call. Within an hour Adam showed up and fixed the problem. He was responsive and professional showing us what the problem was and recommended their maintenance service. We will definitely use them again.

Marilyn Molitch

4 weeks ago

Juan was extremely polite and helpful. He is a great representative for your company doing quality work in an expeditious manner.

Viva Liz Vegas

5 years ago

These guys are the best HVAC service in town. I’ve used their services a few times now and they have always provided great customer service. My service tech, Nik, was great. My heater stopped working and they were able to come same day when I called. Nik identified & handled the problem fast, efficiently and professionally. Definitely recommend.

Cory Reif

3 years ago

Climate control experts retrofitted a dedicated air conditioning system for my Audio/Video closet. Their technicians were amazing, friendly and clean. The system was installed on time and on budget. Climate control experts handled all of the repairs to our drywall and stucco. Amazing company. I would recommend them to anyone and everyone!!

Ronald Fangmeyer

4 years ago

Housten was knowledgeable and explained things well. He was very pleasant, nice balance of professionalism and conversation. Great customer service skills. He made a recommendation which would add life to our unit. Discovered a problem which was installed wrong previously by another company.

Andi Brown

3 years ago

Patrick was very professional and informative (GREAT GUY). The company kept us updated on his arrival time throughout the day. Very pleased and will recommend Climate Control Experts to everyone. Thanks for the great experience and looking forward to having our ducts cleaned in December!!

Robert Nickels

5 years ago

Called on a hot summer morning and had a tech at the house 2 hours later. They send you a text with a picture of the tech prior to arrival for security. Tech took some extra time to check our second unit and gave recommendations for both. No high pressure or sky is falling if you don't do this now. Just gave us a report of readings and recommendations.

Frank Grimando

3 years ago

First class company, they call you,Tex you and leave a e-mail, they come on the schedule time.
Employees are all professionals very courteous to your needs.
I would and did recommend to anyone that needs service.

Craton L. Williams Jr

6 years ago

Professional, knowledgeable crew! Gabriel, Houston, and Jesse quickly identified my problems and corrected it for aver $3K cheaper than I was quoted from another company. The other company just wanted to sell me a new unit without attempting to repair my existing system. I will not use anyone else but CCE in the future. Finally an honest hardworking crew!

Chyril Cooper

6 months ago

He listened to what o had to say. Went into the attic. Took photos to show me. While Daniel was in the attic he checked the system too. Sat down on the stairs with me and showed the photos one by one explaining in more detail. Checked the vents where insulation was. Jamie, clean this up earlier in the day while he repaired the attic door. The company had to make a bigger entrance for the new system. Thank you

Anita Walker

a year ago

These guys were awesome. They arrived around 9:30 am and got right to work. They completely replace my HVAC system in my house. They came out Friday and gave me an estimate. Came back the next day and installed. I am happy with the services and the products!

Shalena Hood

5 years ago

Not sure which of these guys was actually in my apartment, the apartment complex granted them access while I wasn't home, but someone really did steal my last black and mild.It is highly annoying to come home after ten plus hours of volunteering with the desire to just take a long drag off of your last smoke that you'd been waiting to smoke all day, only to find that some douche that has absolutely no integrity has committed petty theft in your home. I'm annoyed as *explicative* that because I've just moved into my apartment have have yet to finish inpacking and cannot know just yet what else may be missing.

Paige Talbott

3 years ago

Jimmie was very professional and took the time to go over everything in detail. We had worked with another company previously that cut corners and he let me know without being pushy what needed to be done to bring everything up to code. I will definitely be calling upon them the next time we need help with our ac/ heating unit!

Laurie Boetcher

3 years ago

Scheduled an appointment with Climate Control for heating inspection. We got the appointment within one week, and received reminders via email and text prior to the appointment. On the day, we received text (with photo and name of our technician), email, and a telephone confirmation from Monica, who kept us up to date on the arrival of our technician, Matt. Matt arrived with John, who both introduced themselves with a handshake and a smile. They proceeded to do the inspection, then reviewed their findings with us in detail. We couldn't ask for better or more personalized service. Climate Control is our company!Scheduled a subsequent appointment with Climate Control to place HVAC rooftop unit on a stand. Met with Experts Mason and Patrick, and Field Supervisor Rob Lavoie, and decided to replace the entire rooftop unit. Rob spent a lot of time with us, reviewing our options and helping us to make the right decision! Got an appointment the NEXT DAY to do the entire job! Expert Lee Edwards arrived, explained what he was going to do, and cleaned the ducts. Then Experts Jeff Monroe and Mike arrived and did the work on the roof. Crane company removed the old unit and positioned the new unit on the roof with no inconvenience to us or our neighbors. Mike installed the new thermostat and explained to me how to use the app and set up the thermostat for our use. One final appointment to install a UV filter and we were done! Callan in the office was there to keep us up to date on schedules. We got this MAJOR job done with NO inconvenience to us and in what I consider to be RECORD time! We cannot say enough about Climate Control Experts! We recommend them to all of our friends and to all of you readers out there. Climate Control Experts is OUR company!

Glenroy V Jones

8 months ago

Very efficient and cleaned up when they were finished, putting everything back in place. Javier and Adam were quite gentlemanly in the performance of their duties. Good job, good value. Thanks.

Jeff Lea

a month ago

Ethan was awesome! Very professional. Very knowledgeable. Fetch a tech is endowed with a GREAT employee

brad anderson

3 years ago

Experience was great! Got rite to the problem.
Mostly though, the repair tech Mason Jones was super awesome! Easy to talk to with a great attitude!!
THANKS AGAIN!!

Sophia Wakefield

3 years ago

Wes was very polite and made sure we understood what he was doing. He was very thorough and made sure everything was working as well as being very knowledgeable about what he was doing. Definitely asking for him if we need him again.

Mervin Broussard

a month ago

Daniel and crew did an excellent job pulling and replacing my complete ac unit. All were very knowledgeable about all aspects of removal ad install. Especially working in temp above 120 in the attic they continued until complete. He gave me a tome they would be complete and work was completed at that time. Sleep very well in cool house. Thanks to everyone that was associated with this job.

Jessica Ahn

a month ago

Anthony did an awesome job flushing the hot water heater... I couldn't believe all the sediment that came out. He was very professional, nice and fast.

Robin Vieira

3 years ago

Great service. Friendly & competant specialist named Mason. Took almost a dozen pictures after repairs & emailed them right away. Did such a good job my brother who just brought a home made a appt for 3 days after his closing.

Lon Chaney

3 years ago

Jessica was very helpful, friendly and professional. Will did a great job at my house. The whole experience exceeded my expectations and I will use your company again.

Glenda Logan Osby

7 months ago

He did a neat, professional job replacing molding around ceiling entry vent.

Jennifer Murillo

4 years ago

Great service from the company overall and Josh is very responsive, knowledgeable and will give you great and honest evolutions. I needed my heater fixed ASAP and he was able to accommodate me and fit me into his busy schedule. Thanks again Josh for great customer service!!

J Wung

3 years ago

Called on this company for 8 years now starting from a roof unit installation and have had nothing but positive experiences with their technicians. 3 years ago I had a problem with the AC and their tech came in for almost a week straight to finally solve the obscure problem (reversed valve). They also do senior discounts which is greatly appreciated by the house owners. All the techs I've met have been genuinely nice and respectful.

Steve Toombs

2 months ago

Phillip was great,he informed me about the repairs that I will need in my heating system. He gave me quotes with out a high sales pitch 👍

Danielle Striker

a month ago

Best HVACs in Vegas! We are so lucky to have these guys in town. They do the best work and are super honest and professional. 5 star service!

TL JOHNSON

a year ago

Houston did an absolutely fantastic job. I couldn’t have asked for a better technician. Very competent, professional, helpful and service-oriented. I’m impressed. Keep up the great work!

Kamran Toston

a year ago

Update: Initially I was upset about responsiveness. We got it resolved. Thank you Jerry for assisting me. For the record, Climate Control Experts has some of the best pricing I've seen.Been chasing a qoute for 2 weeks now. No one will call me back or answer my questions via email. I shouldn't have to chase a company for my business.

Trudy Smith

2 years ago

Climate Control Experts deserves a zillion stars. My entire experience with their installation of a new HVAC system recently was excellent. They were professional, knowledgeable, responsive, supportive and courteous. Aaron Crawford, who led the team, was so helpful and generous with his expertise. Everyone -- from Jimmy the technician; Shane and Isaac the installers, Lee the duct cleaner; and Jaime, the drywall/paint whiz -- were great, making the project a real pleasure. My contacts with the office -- Liz, Emily and Callen -- were friendly and service-oriented. I now have a quality product at a reasonable cost and will rely on Climate Control Experts for future maintenance. Good work!Today Ivan flushed my water heater. He did a great job and he was very nice and professional.

Ogretha Fletcher

4 years ago

The young man, Mike, was very polite and courteous. He explained future changes and gave suggestions of services we could benefit from. We thanked him for his honesty and helpfulness

Diane Dawson

3 years ago

The workmanship and courtesy of the office staff, Joey, Raoul, and Jaime are top-notch. I wouldn't hesitate to recommend Climate Control Experts to my friends and family

Eng Kim

a year ago

Annual maintenance. Joseph Monturi are awesome. Love the service he provided. I would personally ask for him for next time. Thank you Joseph.
AWESOME SERVICE

David Nichols

3 years ago

Had a hot side slab leak in my mom's house. Worst case scenario. Climate Control Experts repiped the hot water heater through the attic and no leaks. They did a great job.

Laura

a month ago

I am very pleased with CCE. I have purchased two AC/HEATING units from them. The staff is great to work with starting with scheduling to installation follow-up. I unfortunately don’t remember everyone’s name so please forgive me for that because everyone was very friendly and helpful. Mason, Mark and Lee are the guys I spent the most time with and they were very professional and thorough . I highly recommend this company and will use them for all my plumbing and heating issues. Many thanks to everyone at Climate Control Experts!!!

Jeannette Smith

a year ago

Received appt reminder that dispatcher will call with appt window the next day - no call until 2:44 pm by technician that he was on his way. He recommended we install a whole new HVAC system. When we said we wanted a second opinion, he was quite curt and told us we would be getting a call from his supervisor.

shawn bryant

a week ago

Good work

Vegas Eats

4 years ago

Climate Control Experts is by far the best company in its field in this town. We especially are so grateful to Service Technician Jimmy Rivera. His expertise, knowledge and problem solving skills are exceptional. And on top of that he is an extremely nice and courteous person. We highly recommend the company, and Jimmy especially. Five thumbs up all the way.👍👍👍👍👍

Benjamin Sysioc

a year ago

I call fetch - A - Tech for appointment and I told them I want them to check my aircon and they came on time, I meet Jimmie and he was Very professional.

John Sherwin

2 years ago

I called to get an estimate for my AC/Heater replacement. After an inspection of my existing system, Jerry gave me a list of options for a new install. I unfortunately could not qualify for the financing.

Leottia Verdun

4 weeks ago

Kevin was very nice. He was polite and efficient…. Also very informative. I would definitely recommend

Dan Jorris

4 months ago

Adrian M. Did a super job. Friendly but factual. I highly recommend Adrian for all your
HVAC service work. Excellent work.

shirlene Klingler

3 years ago

I feel like I got ripped off for a leak under my kitchen sink that cost me $492.00 for parts that I know didn't cost that much. And it didn't take that long to fix. I asked for an itemized statement, This is what it says shut Off and supply line complete for set of 2 for $281.10 and then it says shut off or supply line partial 1 shut off or supply line only for 211.31. When I said itemized statement I wanted to see parts and labor itemized. I will never call them again or recommend them to anyone!

Mike Milton

5 months ago

It was unfortunate that it took 3 visits to resolve the issue we were having with our HVAC unit, however, George was able to identify the issue very quickly and was open and honest about what our problem was. He then corrected the issues and explained what was done.We are very pleased with his service and professionalism.

Terry Hartmann

4 years ago

Your technician, Walter, was very attentive to detail and noticed that another problem evolving on the with the main faucet. He made recommendations and left the decision on how to fix the issue up to me. Very happy with the outcome and highly recommended.

Colleen Mcnaughton

10 months ago

Kevin Munley was on time, very nice & helpful. He showed me pictures & explained things very well. Then gave me an estimate for duct cleaning. His customer service is 👍 great.

John Leonard

a year ago

Technician showed up on time, was professional and very knowledgeable, solved the issue quickly! Great service!

M Pollard

a year ago

Did a great job on replacing the AC unit. The follow maintenance and replacement of item were not done. Still trying to contact the company.

Andy Hang

a week ago

Yo, I had an outstanding experience with Fetch-A-Tech, and I want to shout-out Curtis (and the installation team!), who was beyond amazing and accommodating as all hell. Curtis's professional nature, knowledge & expertise, and his friendly demeanor made the whole process easy. He was very welcoming, might I add, as all the former technicians I've encountered were brutes and very grumpy. The installation team's exceptional work and approach was also VERY greatly appreciated. I highly recommend Fetch-A-Tech, especially with professionals like Curtis on their team! Mad props all around.

Amitie AngeleMason

2 years ago

We called to have our hot water heater flushed. Right from the beginning they were so easy and professional to work with. Alex came and did the flush with no delays in scheduled time. He was very nice and also professional. Work was done in no time and the cost for service is very reasonable. We will keep these guys on our books for any future services that we may need!

Kristen Christiansen

10 months ago

10 STARS! Nicest friendly crew who explains what they are doing. Experienced and knowledgeable and respond to calls promptly. As a senior I am very pleased . Try them and look for the green service van.

Dan Bolton

3 weeks ago

Excellent repair and new item installation!

Victoria Valdivia

4 years ago

Great service! Came out same day to fix my AC unit actually within a couple hours. Joshua was very understanding and efficient. He was able to explain to me exactly what was happening and what needed to be fixed. Was able to get the fan motor changed and have my AC up and running. Will definitely give Joshua from Climate Contol Experts a call if I have any future issues.

Mario Torrez

a month ago

ATTENTION! DO NOT USE THIS COMPANY!!! Let me start off by saying that I am plumber so I know what I'm talking about. I got a call from an old clients son asking me if I installed a water softener in his mom's house. I couldn't recall so I told him I wasn't sure as I have done many. He told me that this company came in and told his SENIOR mom and dad that their softener was old 2005and not working. They charged her over $5000.00 to remove and install a new one (about a hour of work). I called my old company and found that I had installed one 8/2020. I have spoken to other companies and got rough quotes of 2k for this work. I FEEL LIKE THIS IS WHAT TAKING ADVANTAGE OF A SENIOR CITIZEN IS AND DO NOT RECOMMEND THIS COMPANY TO ANYONE.. I have spoken to the clients and suggested they take legal counsel. I have the invoice on my install and theirs.

Charles Bilstein

4 years ago

This was the second time that Patrick serviced our heating system and each time we were very pleased. He is a professional who is courteous, knowledgeable, polite and conveys his findings in lay mans terminology.

Bruce Linder

2 years ago

I called in for a new water heater Sunday afternoon plumber showed up 9 a.m. Monday morning gave us the estimate and was done by 1 p.m. . He was very professional did a great job

Gloria King

a month ago

Very nice thanks you'll.

Clarence Jerido (Travel Agent)

3 months ago

Juan have wonderful customer service and explained everything clearly

Richard Roe

4 years ago

Very prompt, over the top technician. Repair was done in such a short time and air conditioner was working 100%. The technician (Mason) was the greatest, very thorough and 100% professional. They will be my company to go to if ever in need. Highly recommended!!

David Morris

4 days ago

Rick Wilmert from Fetch-A-Tech is outstanding. If you are looking for a solid A/C company, look no further than Fetch-A-Tech and be sure to ask for Rick.

Kaptain Krunch

a year ago

Amazing is an understatement these guys were professional on time, didn't leave until the work was done correctly would forever Hire them again

Kathu Muenstermanm

5 years ago

I have the service contract. Nikolas and Jonathan came out to perform my bi-annual maintenance. They were personable and efficient. They cleaned up and tested everything and informed me of the lawsuit that is ongoing regarding the coils. Everything checked out. I had no leaks and should make it through the summer without a problem. I was appreciative that they were respectful of my home and informative.

Larry Fresinski

2 years ago

Will Nast is a great rep for your company. He's polite, considerate, efficient and cares about what he's doing. The office staff, Nicki and Monica, are a delight and follow-up with each service. This is how doing business should be!

Ray Maxim

2 years ago

Gy was very cool and straight out in details about everything. What needs to be done in the future and what is worth keeping and what needs to be changed. The guy was literally one hundred percent honest.Compared to others I've used that said I need to change this and that know.Thank you.

Bill Price

2 years ago

We have been using Climate Control for 5 years. We are very pleased with their services for our HVAC system. They installed our filters today as well conducted our maintenance.

Michael Glenn

11 months ago

Our technician Mike was friendly and professional. He explained what he was going to do and to let us know what was best for our home. He gave our home an A+ which made us happy. He also noted if they are needed just to call.

Jeffrey Nunn

a month ago

I've replaced both my ac units with these guys. Installers are crucial for a new ac system and theirs are top notch. Both times the systems broke down, were diagnosed to be replaced (were almost 30 years old), and installed within 24 hours. Jaime the drywaller who cleans up afyer and repairs any damage is meticulous as can be. The guy is great

Katie Ak

5 years ago

Kevin was amazing. He was an expert at his craft. He was friendly and listened to my concerns. He troubleshooted the problem and provided timely feedback every step of the way. Thank you.

Donald Bumphrey

5 months ago

Everyone who came was very professional and helpful. They kept me informed on the progress. They arrive on time did a great job of cleaning up when finished. I would highly recommend this company for future ac/furnace repair.

Dorisbet Landeros

2 years ago

Loved how well they provide service! They gave a call ahead of time for my schedule appointment to make sure I was able & the employee was very respectful & friendly! He took time to explain what was wrong & the steps he would take to make sure it was fixed.

Peggy Dunkel

4 years ago

I have purchased 2 air conditioners and have used their plumbers and have been very satisfied Everyone is very easy to work with and they will do little extras if asked. I highly recommend them.

C L

11 months ago

I was pleased with the HVAC duct and vent cleaning and the dryer vent cleaning I received. The techs were on time and very professional. The only surprise I got was a text telling me the Fetch a Tech techs were arriving when I was expecting Cal Air. When I called to confirm I was told Cal Air would now be operating under the Fetch a Tech moniker. Personally I think Cal Air should have let their customers know this in advance. The techs though were Cal Air techs and did a great job.

S wang

a month ago

We used climate control, Fetch-A-tech on all HVAC, plumbing, installation, replacement, maintenance for 3 years since we moved to Vegas. The technician, receptionist, managers are very courteous, professional, and knowledgeable. Great company to work with.

L L

a year ago

I had fetch a tech come out because apparently they acquired the company I did business with in the past. They charged $69 just to show up. Then I was given a quote for $2,900 to replace my water heaters. I called Home Depot and they will be out to install it for $1,600 all in. Do your homework! These guys are just trying to rip people off.

rikester12 Rike

4 weeks ago

Joseph was fantastic! Diagnosed complex electrical problem that shorted out board, blower and thermostat. All replaced under warranty. Chris the service manager, was able to locate parts we needed during a heat wave when everyone was out of inventory. I will use this service again.

Victoria Lee

3 years ago

Climate Control were efficient, knowledgeable and offered competitive pricing.My technician,Matthew, was really what blew me away with this Company!He was great at explaining the differences between a tank and tankless water heater and didn’t focus on selling me the most expensive system but a system that was right for my home.He didn’t rush me and took his time with me.I highly recommend Climate Control!

Robbie Robertson

3 years ago

Thank you. The techs were on time and performed like the professionals that they are. They were sure to cover our beds and other places with drop cloths and cleaned up the floor afterwards. We walked them to replace our filters with the new one we bought.We just can’t say enough about their great service.

Judith M Dolan

a month ago

Climate Control is the best air conditioning/ heating experts around. They are true to their word, on time, take before and after pictures during service or repairs. 100 percent satisfied. The Dolans

Alex Velasquez (Vel Alex)

5 years ago

Fantastic customer service and the house has never been more comfortable Housten was a big help and contacted me every time to see what my satisfaction was for the work that was done. I would definitely recommend to anyone of my family members or friends.

Jeanette Lewin

3 months ago

We received highly professional service from Joseph who is knowledgeable efficient, personable and respected our home. Highly recommend Joseph
and Fetch-A-Tech

John Holley

4 years ago

Joshua was great! Have always used Climate Control Experts and have never had an issue. Truly a pleasure working with Joshua today and we will be contacting him in the future for any of our A/C needs!

Kristel Jensen

4 years ago

Wonderful!!! My technician Mason was super friendly, professional and honest. I'm very pleased and grateful for his hard work! I will also be checking out the Hell on Wheels tv show he recommend. Haha!Thank you for everything!! Highly recommended!!

Michael Ward

2 years ago

Their customer service and technician support has changed since I last required their services.The technician service provided was incomplete and not professional. I was also treated poorly by customer service with very little to offer other than an apology. I would neither use nor recommend this company if you are looking for a trustworthy experience.

Cherise Ansotigue

2 weeks ago

I was very pleased with the service and recommendations provided by Kevin. Kevin was thorough and very friendly. I would definitely refer Adrian for future business

Joyce Dronitsky

a month ago

Kevin Munley and his partner in crime George came to my house today because my AC was coming on and off every 5 minutes which is not normal for a new AC system they both went up on the roof and checked out the system and everything was okay there they then came into the house and asked if I had an attic which I said yes but it was only 18-in crawl space up there so luckily Kevin was skinny enough to fit in and he had found out that almost all of my insulation was gone which was causing the AC to work harder and it was Cooling off my attic not my house properly, now I have had other technicians from your company come out six times cuz I was having trouble with my other unit and not once did any of them go up and check my attic, you should have more people like Kevin and George working for you that know what they're doing, they were very professional and knowledgeable.

Tammy W

2 months ago

They say they'll give you a complimentary ac servicing they don't do anything but try to sell you a super expensive ac. When I say do nothing I mean nothing but take your ac apart then tell u need new ones and when u don't buy they ask what else they can do? Really? I wouldn't call them again. Too expensive and it was only to sell me new ac

Jeremy Cloud

2 years ago

Live in a trailer house from the sixties, and the shower developed a leak, following which the fixtures broke. Called Climate Control, they had someone out within 48 hours. Victor was professional, knowledgeable, and walked us through all our options. Edited: following a wonderful service call with Victor, their finance guy Mario missed three scheduled calls, until Victor had to try and do his own financing work, and when Mario finally deigned to talk to us, he ran a basic check on an application we told him might fail due to married names/address difficulties, then ghosted us again. I've rarely seen a finance department fight so hard to avoid working with customers on a confirmed and accepted quote. Hard avoid.

Fred Hansen

4 years ago

Showed me pictures of issues with rooftop unit and was to email them to me. Did not send report to me in an email as was to have report in ten minutes to me. Wanted $400 to clean inside coil fins. I paid for tune up annual fee of $160, summer winter and not worth the cost.

MM

a year ago

We had used this company before for our air conditioning needs and really liked them. So, we called them because we are now having issues with a water leak (different issue). They are always very helpful and courteous which helps take a little of the sting off of the cost of repairs. The cost is similar to other companies but at least with Climate Control their service is top notch so we won't use any else.

sandra soriano

2 years ago

This company was very professional quick estimate for repairs would recommend!!! The technician was very nice and recommended additional services witch we will be doing but with current circumstances are not able to do all at once but will be doing majority of them and will be calling them to complete everything that is needed !!! I’m happy with this company will remain a lifetime customer .

cliff oliver

a month ago

Great service and very polite people and did everything we wanted!

Dave Gumina

a month ago

Daniel identified the rattling sound we were hearing whenever the a/c blower turned on and removed the piece of metal that was causing the rattling. Kudos again Daniel and thank you all for such talented personnel.
Gerry and David

Brenda Sheffer

a year ago

The technician did an excellent job of explaining what he did for the routine maintenance checkup and for the services they provide. It was a nice surprise that besides the heating and air-conditioning services, they will also service the hot water heater. I signed up for the annual routine maintenance for all three.

Dei Barney

a year ago

I recently had 2 HVAC systems installed. The installation team worked tirelessly for a full day. They were very careful to protect all of the areas in which they had to work. They cleaned everything up when finished. I would recommend their service without reservations. I would like to especially recognize Carlos as a very committed and professional worker. He came back to check on the installation because he thought there was a better solution for one part of the system.

Marvin Terlaje

2 months ago

Rob did a great job explaining to me about my system and things to look for since my system is on the older side. Thanks Rob

Carolie Swindle

a month ago

Personably. Helpful. Will use when needed

Margaret Mendiola

4 weeks ago

Phillip making sure AC System will be working the next 15 year! IAQ w Ducts & System

Marcus Peoples

5 months ago

Not a fan of this company. Sales oriented didn’t fix a simple fix. I called another tech they diagnosed and fixed the issue within 30 min. Save your money and call someone elseUpdate customer service did call me refunded me my $69 service call and apologized for not providing options to the issue on hand

mgpercival

4 months ago

Very professional courteous and would request him again.

Jeff Bryan

3 years ago

My technician Josh was amazingly helpful. He was friendly and helped answer all of my questions. I really felt he enjoyed his job and helping people. I wish more people were like Josh!

Gayle Hyatt

3 years ago

Josh is the best. Don’t lose him. We can’t say enough wonderful things about him. He is professional and at the same time cares about the customer. He is very knowledgeable and always ready and patient to answer your questions. The business is very professional and everyone is very nice and accommodating. This is a great company.

Julie Pajuheshfar

2 years ago

Thank you, Climate Control Experts for your thoughtfulness, kindness, and professionalism! My family and I are beyond grateful for the hard work displayed by the wonderful team comprised of two Andrews, Jeff, Lee, Jaime, and of course, Bryan and Patrick, for the installation and maintenance of our new HVAC system and the corresponding duct cleaning. This is our first new installation, after 20 years with our initial set-up, and we are grateful to have, again, a properly operating system that is up to code with City requirements, and is even more efficient than before. Extra shout-out to Bryan for explaining the process in detail, ahead of time, and helping us get to a total cost that was a bit more manageable for us. All in all, great teamwork, efficient service, fantastic communication, in and out of the office, and quality care. Highly recommend. Thanks, again!!

Trisha Hyde

2 years ago

Justin and his trainee he had with him came out in a timely matter as promised by the company. They did a thorough job and fixed the issue super quick! They even cleaned up the mess when accessing the furnace in the attic, thanks guys! Would definitely recommend and will use them for any future issues. Thank you very much for your services!!!

Lisa

5 years ago

Most thorough and professional service I have had completed on my air conditioning units since living in Las Vegas. Jimmie was courteous, knowledgeable, and gave me a complete diagnostic report to present to my home warranty company. Climate Control Experts have won a customer for life! They will be my go to for all of my HVAC needs.

Jonathan Taradalsky

3 years ago

I called at 3:30pm on Friday and Will was out by 6pm. He found the problem, explained what needed to be done to fix, and what parts he would have to locate before he could repair. To cut to the punchline, Will had our system up and running that night and made us feel like the company he represents really cares about resolving our problem on the spot as opposed to stretching out the repair like most companies try to do. These guys are awesome!

Joey Miller

4 months ago

Sending letters that pre paid services are set to expire, SCAM

Steve Tarantino

2 weeks ago

Highly recommend. Very professional, on time, explained issue, fair on price.

Jeff Johnston

a month ago

The tech.s Were great and professional and knowledgeable. But there was a issue that they kept pushing that I disagreed on. Which should have been addressed when we bought the new A/C unit a year ago but wasn't. Had to come 3 times in a week to fix unit. That's why we purchased a new unit so we would be in this situation. Time will tell !!!

yong zhu

8 months ago

The work was done greatly. There are some reco in the report about potential future attentions, including inducer motor and cap, dust cleaning, evap cleaning, and apco air. Could you please provide a price list for all these service?Separately, I made a recommendation to my neighbor about your company’s water heater service, so they contacted the Climate for a service and replaced their water heater by the Climate Control Experts.

Jeffrey Stacey

3 years ago

Mat Beebe presented options for my old water heater. His professional manner had a significant impact on my decision to use Climate Control Experts for my replacement water heater.

Edgar Mend

2 years ago

Installed New HVAC to my house. That did a great install. I’m happy with their job. I will and have recommended them.

Art Casimiro Jr.

3 years ago

I definitely would never recommend them to anyone. We had an appt set for 3:45p, I called to confirm if they were going to show up and they told me yes after 4pm, 3hrs passed without a phone call, mind you it was 89 degrees in the house. My family and I left the house and ended up eating dinner in my truck with cool ac. They finally text me at 7:44pm and this is what they said.- Hi Art, this is Emily with Climate Control Experts. I am so sorry. We had a small window of time in which we needed to catch you (after 3:15 but before it gets dark.) I am so sorry we have failed to get out there tonight. Is there anyway we can get out tomorrow during the day by giving you a phone call 30 or 45 minutes in advance to coming out so you can meet at home with our technician?- The nice guy that I am I decided not to call them back because I sure had a lot of hurtful words I wanted say.

Colin Vance

a month ago

The personnel are professional and diligent. I have been very satisfied with this company and would easily recommend it to others.

Michael Green

3 years ago

Our tech was great. He was on-time, thorough, and really cool. We had a new system installed last December and he checked it out, making sure everything was working correctly.

liliana sander

3 years ago

Jimmie was very professional. thorough, and knowledgeable. He spent two whole hours and looked at everything. Then gave valuable information.
Another time, John was here, who also did a great job and was very helpful.

Becca Porter

5 years ago

I just want to say thanks to Climate control Experts for there Awesome customer service from the office Marissa S.. And from John the technician. I really like the fact that they sent me a text when they are on the way and a picture of the tech who is coming to look at the unit. If/when I need ac work again I know who to call. 😉

Kathie Croteau

5 years ago

Nick was fantastic. Explained everything, included a video of my system and has a fantastic personality. I highly recommend CCE to anyone who wants to have their heat and A/C last longer. Nick thank you for everything you did today and for explaining in detail what was going on with both systems. Great Company, great service, and great service man

Mike Dyjor

2 years ago

We thought we had a reoccurring problem.. Dust everywhere.. Installed 2 new intake vents to go with main intake.. Plus a modern 4 inch thick filter.. Worked well for a while. Then dust everywhere again.. Patrick came out to inspect and get a plan of action.. Simple fix.. Yeah...Dust came from humidifiers in home.. Used wrong water.. They require distilled water.. Dust was from dried minerals in tap water.. We have water filters but not enough.. Distilled water leaves no residue.. DUST GONE,,Mike from Henderson..

Nicholas M

a week ago

Very professional, honest and friendly. Great attitude

Cal O

a year ago

Our tech Mason Jones was great. Service within hours of calling. Honest and up front. Showed me parts that were not functioning properly and meters. Nice guy.

Michael Steele

4 years ago

Aaron M came out for our one year inspection on the new unit we had put in last year. He was very knowledgeable and polite. Along with the new unit he inspected to old unit and made recommendations. He did all this as a part of the one year service. We asked him about the filter that was to be replaced in order to order the proper filter. Aaron recommended that when we received the filter we call the office to have someone come out and install it for us at no charge. This service is over and approved what they are required to do. We don't know who does the hiring for Climate Control Express but they do an awesome job. All of their representatives are knowledgeable, polite and ready to service beyond what is required.

Michael Harris

8 months ago

Ricky is a great service tech. Professional, knowledgeable, very experienced and helpful. Highly recommend

Yvonne Pham

2 months ago

Professional, knowledge, and friendly.
Would recommend to others.

Jackie Rivera

a month ago

Rick was very friendly, helpful. Explained everything step by step. Would definitely recommend.

Richard Caballero

5 months ago

All all the work was done and real professionally. Let me know about everything going on. They explained everything to me. They showed me this how to work the thermostat they showed me everything they did a hell of a job. Very good job. Thank you.

Robert Cheng

5 years ago

Nick is truly a professional. He performed thorough cleaning of my two air conditioners and checked the two ACs as required. I will use Climate Control Experts again.

Hello CoCo

3 years ago

Excellent service by Joshua. He took the time to answer all of my questions and find the best solution for my family. He was cordial, efficient, and transparent, which makes him and CCE our new go-to for all of our unit's needs.We have never been so satisfied with a service provider before, but he truly is an expert that is worth recommending.Thank you, Joshua, for a job well done, and the time you took to take care of us.We appreciate the effort.- The Maka-Figueroas

Cass L

3 years ago

Sam was beyond what i expected. Very knowledgable and personable. Completely explained everything in a manner i could understand. Would definitely recommend Climate Control Experts to anyone looking for knowledge and professional plumbing

Ron Gomez

a month ago

Marcos came out and fixed my a/c..very professional. great guy. fetch-a-tech company took care of me..I will recommend them very highly

Karmeen Espadas

4 months ago

Cris was our tech and he was so informative and explained everything with detail. He answered all my questions. I would highly recommend this company! Thank you Cris!

Misty Cabrera

2 weeks ago

Ricky gave us knowledge and understanding of how our units work.

Sue Ellen Christensen

3 years ago

Nicholas was prompt, courteous and efficient. I appreciated his care in keeping things as tidy as possible while installing the water heater. He was also very congenial and pleasant, and answered my questions.

BRENDA CORBETT

2 months ago

Took time to explain issues, very accommodating.

Michele Genovese-Aleman

4 years ago

The booking process was simple and the lady was very nice and professional when I called. Our service tech Jimmie was knowledgeable and extremely helpful the moment he showed up at our house. I really appreciate how he sat down with us and went over everything before we made a decision on what to do with our AC units. I never felt pressured by him to buy anything which was a nice change compared to other companies. We're really happy with Jimmie and Climate Control Experts. I would definitely recommend using them!

Mari Fernandez

5 years ago

Climate Control Experts installed a new unit in my home and did a wonderful job. Joe (Sales) was very honest and professional. He took the time to come out a second time and explain the work that would be performed. Included in the work was air duct cleaning. They did a great job however they missed one vent. Marcos and Adrian handled the install under the supervision of Houston. Both are very young which I was concerned about however the outcome was professional. One concern was with the furnace install Adrian left the wire sticking out and when my husband asked him about it he taped it. I was not happy about it because I was afraid that my grandson might come along and pull the tape and wire. The next day another tech came out and tucked in the wires. Marcos handled the duct work, he did an awesome job with cutting of the newly added intake vents and made sure the area was well vacuumed before he left. We've had a few issues with the thermostat but when we called a tech came out the next day. I would recommend Climate Control, Joe, Houston, Marcos, and Adrian to anyone who is in need of a new AC or just needing repairs. So far we are happy and just waiting for the LV heat to find out how well our new unit will hold up. I will log in and update everyone.

G McBoing

6 years ago

Excellent service call, Nick let me know when he was coming. He cleaned everything that was mentioned in our service agreement and checked our a/c system for any issues. I told him it was about time for me to clean our filters, I was going to do it when he was finished. I was surprised when he told me he had done that for me. Nick is pleasant, professional and a true asset to the company.

Stan TheMan

2 years ago

In the midst of the high temperature emergency, our AC started to act strange. We have a maintenance agreement with CC Experts and they responded within 24 hours. Their serviceman, Robbie checked out the system and assured us all was OK. He said other customers had the same problem and it looked like power surges were affecting our area. He will be at our service if we need him. Good company, great Tech.

zandra linton

3 years ago

The staff from climate control experts were all very kind and professional. From the person who took the call to the workmen assigned everyone explained what they were doing. There was no pressure to have more work done even though we put in a new heating and cooling system. I would recommend this company.

Cherie T

a year ago

I had a service tech Jesse come out to check my heating and air-conditioning units, he was here on time, he was professional, courteous, and informative. The office was excellent on setting up my appointment time following up with me to make sure the time was still good and worked for me they called me the morning before and then called to make sure that it was OK to send a tech out before they sent him here.I highly recommend this company and their employee Jesse.

Crosby

2 years ago

Very professional. Arrived on time. Cleaned our coils and checked the system. Did not try to upsell on our 18 year old unit. Would highly recommend!

Trey Noran

4 years ago

Run, as this company does not take care of their customers nor any concern for their needs, as I wait 5 hours for them to get back to me when we had appointment . My opinion is that they just collect 169.00 then give you the run around. And we are Ministry for the homeless .

Liziie Rose

2 years ago

Not sure where to start! Hands down the best ac service I have used since I have owned my home! Thank you so much, Mason got taking your time with me and explaining what the things we're. I am very impressed and will be using this service from here on out. Ohh I also forgot to mention my ac broke at 10 pm called there overnight service and had someone here at 8:15 they called at 8 am to let me know they had a tech and ready when I was whattt we need more companies like Climate control. Thank you again, Mason!

Doris Lippincott

5 years ago

John Porter came to service our air conditioner and found repairs were needed. He did an excellent job of explaining the problem, calling regarding the warranty and scheduling the work to be done. He was very knowledgeable, personable and professional. I would request that he come to service our heater in the fall!

Jackie Kaufman

5 months ago

Dan showed up on time to replace the motherboard in my unit. He was extremely helpful and professional, he even put booties on his boots to keep my floors clean.I had been waiting for the part for almost 3 months, and everyone at Fetch A Tech was helpful and communicating about the progress of my issue. Kathryn called the manufacturer every day to try to get an update.There are many options for consumers, customer service makes a huge difference. The service I have received is excellent.

Michael Bennett

2 months ago

Fetch-A-Tech has always performed outstanding and prompt service for our home. Their technicians are always friendly and very professional!

Donna Surmick

3 years ago

Thank you Climate Control Experts Air, Heating & Plumbing . Noticed our outside pipe was leaking called them at noon and in a few hours the technician Scott was here . He was polite & very knowledgeable. .Will use them again .

christina cornwell

5 months ago

He was fantastic. He explained everything very well.

Maya Bertiger

4 months ago

Great service provided by Kevin. He is very professional and knowledgeable. I was very pleased with his job. Would highly recommend him and his company he represents to all my friends.

Beverly Meteyer

4 years ago

After only 5 years my water heater was experiencing signs of rust and corrosion with white crust on the connections. Carl came out and explained all the new rules since 2015 and gave me options for a new water heater and a salt-free whole house conditioner that would be easier on my pipes and allow all the faucets in my house to contain drinkable water without the hard scale buildup.Joey came out and allowed me to watch while he installed the new heater and water conditioner. He is as delightful as all the employees that I have encountered at Climate Control Experts. Ryan, the service manager, stopped by to check on everything during the install. He listened to me and I felt that he truly cared.So far, everything about Climate Control is A Plus.

Honda Rider1078

4 years ago

This company installed thermostats at the apartment community I manage (over 100 units) and a number of them were wired incorrectly. I had to bring in a reputable company to fix them at my expense. The crews were rude, unprofessional, late and just a nightmare to deal with. Do yourself a favor and spend your money elsewhere. UPDATE: A representative from Climate Control Experts visited my community to find out what they needed to do in order to make the issues right. Unfortunately, I already paid a different vendor to fix the issues, but the rep did leave me with a thermostat to be installed in the apartment that it was missing from. He apologized for the issues and offered to do whatever was needed moving forward to correct any issues that should arise.

ee ff

2 years ago

They came over to do HVAC maintainance in my heat pump. I knew that there is not a lot that could be done. The unit is over 30yrs old. They did what they could guy could not keep it alive. They are very professional and do great work. I am having them do a conventional water heater cleaning tomorrow. Keep up the good work.

Candy Oshins

3 years ago

I was referred by HomeAdvisor. When the crew came out to inspect my air conditioner they were very professional and knowledgeable. I had a previous company come out but it just didn’t feel quite right. Once Climate Control came out I knew this was the one for me. Even the office workers were very professional and sent pictures of who would be arriving by email. They did everything in a timely matter. I love my new air conditioner and it’s quite too. So now, after 6 weeks, I decided to go ahead an order another one. I have two air conditioners on the roof and they were 24 years old. It’s just a matter of time before the other one would be going out. That’s why I decided to replace it now while I have the money. I have already recommended this company to a couple of friends and will continue to do the same. If there honest, professional and knowledgeable why go anywhere else. Definitely a 5 star company. Thanks HomeAdvisorAnd a big thanks to Joseph M. at Climate Control 4/5/18

Dale Weaver

4 years ago

I was very impressed with Housten's work ethic and his honest and clear evaluation of my HVAC units. There was no pressure (which I hate!), just a very frank discussion of what needed to be done. I'm sure that he is a great asset to your company. Thank you for your excellent customer service!

Laurie Roberts

4 months ago

Wonderful guy. Very friendly but professional.

Fe McGuffey

a year ago

Alexander S. flushed our water heater and inspected the pipes in the bathrooms, kitchen, and laundry area. He was very professional, great with his job and easy to talk to. He answered all my questions in a manner I would understand and he was patient and thorough with his explanations and recommendations. I would recommend this company!!!

Joe Ramos

3 years ago

Climate Control Experts was able to have a technician come out same day to assess my AC unit. The technician Rob Bautista was able to accurately diagnose the problem as soon as we turned on the unit. He was super friendly & knowledgeable. He was able to educate me on the parts of the outdoor AC unit. Repair estimate seemed a bit high which is the only reason I gave a 4 star vs 5 star.

Candy Hoback

a year ago

I couldn't be happier with the service I was provided. Gary is very personable and answered my questions. I would like to request Gary for any future plumbing service calls that I may need. Thank you:)

Yoneet Wilburn

4 years ago

I can’t express how amazing this company is. Our air broke on Saturday night. I called on Sunday morning at around 630-700am and they had a technician at our house at 830am. These guys are the most professional, hardworking, honest service company I’ve ever worked with. Josh, Darien, Devin, Lee, RC and the rest of the crew were fabulous.

Jovie Edwards

4 months ago

Kevin ( Tech) was nice, honest and very professional about doing his job. He walked me through everything Good and Bad about both of my HVAC units. We look forward to hopefully continuing use this company in the future..

Margaret C

3 days ago

Fetch-A-Tech was awesome! They had someone out within 2 hrs for the leak detection service. The cost was not outrageous either. Jason was friendly, professional and informative. He took the time to answer all my questions. I would highly recommend their services and Jason needs a raise.

Virginia Cap

4 years ago

Mason was very knowledgeable. And courteous. He checked both our units.
Also honest. We will definitely use this company in the future and ask for Mason.

Tara West

a month ago

Extremely professional and knowledgeable! Finally a company that knows what they’re doing. Ricky has made us a loyal customer for life!

Sheri Henderson

3 years ago

Update: In an emergent situation, you have to do what you have to but after reviewing the invoice, this is definitely not one of the most cost effective companies to use. So for that, I am reducing rating. If you can wait, definitely shop price and reviews.I could not be happier with the level of professionalism bb Justin Reagan. He was very detailed and only replaced the parts that needed to be repaired. He also educated me on when to actually replace the unit. I appreciate the honesty and the transparency.

F Biz

4 years ago

Had an Air Conditioning tuneup and inspection. Very thorough inspection with pictures to support the findings. He also inspected a noise in the furnace blower motor that I reported. Found that it had excessive vibration and higher than normal amperage draw. Had them replace the motor. HVAC is running much quieter now. The tech Jimmie was courteous and professional. Great job!

Crystal Foster

5 years ago

Excellent service, I called and they had a tech in under 2 hours. Very friendly on the phone and the techs were also. Found the problem and was fixed and on there way within 30 minutes. They will always be my heating and cooling company of choice going forward. Thank you, great job.

Bruce Chatterton

a month ago

We had a great experience with our insulation. They took pictures and showed how poorly our coverage was in our home. Very pleased with the services! Highly recommend

Jay Gougar

3 years ago

Was dealt with a bad hand when my A/C unit at the house crapped out for the third consecutive year. Rather than continuing to spend hundreds in repairs, we opted to shop around for a replacement system, and Climate Control Experts proved to be the right choice. Not only were they extremely fair and competitive with their cost estimates, but they delivered on a promise. They arrived right on time the day of the install and immediately demonstrated care for my home and personal space. Throughout the install process, they stayed focused, remained professional, and ultimately completed a tenuous job in a full day's work. At the end of the day, our home was cool again. We were extremely impressed with their level of service, professionalism, and care. Please give Climate Control Experts an opportunity to earn your business for all your heating, cooling, and HVAC needs. You will not be disappointed.

214Toni Cotton

a year ago

Adrian did a AWESOME job checking the HVAC system out for my yearly checkup. Not to go into great detail, but he found a few things that needed to be addressed. Duck work had some holes and insulation way the original from 1993. He took the time to explain everything to us and even took a lot of pictures. He call his service manager Brent out to give us a estimate on replacing duck work and insulation. Very good price, gave military discount and even lowered the price some more if they started the next day. Which was a good idea since it is getting very hot outside and in the attic. I'm very happy with this company and the people and prices. I recommend Fetch-A-Tech to anyone needing HVAC work done. Great job guys. 20 stars if I could.🤗❤Update: 45 minutes later the installers showed up to measure for duck work. These guys are really on the ball. 🤗🤗🤗🤗🤗🤗🤗🤗.

Susanna Lopez

2 weeks ago

Was able to book an appointment very quickly. Tech was on time and very friendly & professional. Signed-up to become a member! Great customer service!

James Jones

3 years ago

Wes L was professional, friendly, informative and effective in repairing our air conditioning system. We were very pleased. Everyone with whom we have dealt at this company have been very friendly and easy to work with but Wes was a cut above.

Dayna Bowen

2 years ago

Mason was honest, kind and efficient. Professional the whole time and helpful. Would recommend this company and will use them again.

Melanie Jardine

8 months ago

Jaime was awesome and did the repair quickly and it looks great! I highly recommend the Fetch-A-Tech team.

michael moss

a year ago

Set up an appointment for our hot water tank service. I called Climate Control Experts since I have been a customer for our A/C unit for several years. The appointment was set. I received confirmation by email. The company called approximately 30 minutes before the technician was to arrive, the notice included a photo of the technician which I found comforting. Carl arrived and immediately went to work examining the water heater. He discovered some issues which I expected since the unit is over 8 to 10 years. I had Carl inspect some other issues in the house and he discovered some supply valves that needed to be replaced. All this work was completed along with a planned installation of a replacement garbage disposal and kitchen faucet. Carl completed all work to my complete satisfaction. He kept us informed as to what he was doing (ie) alerting us of when he needed to cut of the water supply. He quoted a price which I found to be reasonable. I would definitely recommend Carl and this company for future issues.

Danna Hagenburger

4 years ago

Climate Control was fantastic-And Joshua Thompson who came out to my home was fabulous. Joshua was extremely knowledgeable, very helpful and friendly and gave great advice. I would definitely recommend them.

Sam Currier

2 years ago

The technician Jimmie was very professional. He showed me everything that was wrong with my units and assisted me with options to rectify the issues. Very friendly and helpful demeanor. Will be recommending Climate Control and utilizing them for all my HVAC needs!!!

Shay Conover

3 years ago

Joey was very professional and knowledgeable about solving our plumbing issue. Also gave us information on keeping the house plumbing in good condition. Great customer service they kept in contact all day to make sure the appointment was on time. Overall very satisfied!

Daniel Smith

2 weeks ago

The Fetch-A-Tech technician (Sean Belding) and an assistant, arrived ahead of schedule.They inspected all the internal plumbing fixtures and valves. The water heater was checked and they drained the sediment (rust) that was at the bottom of the tank.I was pleased with their performance and would recommend the services that were provided.

ted lachowicz

2 months ago

Highly recommend fetch a tech. I had a problem and they send someone same day. I would use them again and again

EPM

5 days ago

Remove and replace garbage disposal. Replace cold nipple on water heater.
Replace cold and hot water faucet valves
Other annual plumbing maintenance.

JB Waddell

a year ago

This company works well as a team.I called the number at 7:30. My concerns were listed to. She gave me back information that helped me. She worked with scheduling and had a technician at my house before 9:00 am.Jesse listened to my concerns and found the problem within minutes.He replaced the part (which was in his truck supplies).Then he tested the complete system using Bluetooth technology.Once he completed the analysis he emailed me a very nice document that explained everything he had done.Thanks again for taking care of me and my schedule!!Great job!!

John Taylor

2 years ago

Climate Control Experts replaced my air conditioning unit and cleaned my ducts today. They were on time and followed all Corvid safety precautions and did an excellent job. Clean up was outstanding and professional. Jerry the Residential Supervisor, Jeffery and Andrew AC unit replacement team and Lee and Andrew the Duct Cleaning team were all OUTSTANDING and treated my house as if it were their own. GREAT JOB AND WELL DONE. Thanks.

Carol O'Brien

a month ago

Installed a new water heater and water softener for me.

Fixed a problem for me immediately. Thank you Kyle Papuga. Excellent job.

Marilyn MarilynG

2 years ago

Raul arrived promptly at the time promised then quickly and efficiently took care of my needs. I highly recommend Climate Control.

Raul M.

4 years ago

The technician that came out (Mike Sarkis) arrived in time and was very thorough in what he needed to do. After he was done, he took the time to answer my questions and to give me some recommendations regarding my A/C unit.

Scott Pallay

2 years ago

AC went out at 10:45 pm and not only did they have someone to answer the phone but by 11:00 am Jimmie had the AC fixed. Not only that but Jimmie took the time to show me tips on how to best use and set tha AC. Cannot recommend this company more. In a 10 point scale I rate them a 20!!

Lee Johnson

2 months ago

Phil was incredibly competent and just told the truth, straight ahead. HVAC challenges are expensive, and that is always a challenge. Just getting the necessary information and a clear bottom line cost allowed us to move ahead to making decisions without added confusion around the guts of what really needed to happen.....and he was early, professional, and efficient.

Lori Brown

5 months ago

Elvis and partner came out and quickly diagnosed and fixed our furnace issue. It was making noise and had a problem with a pressure switch or regulator. From call in for service to completion was 4 hours.

Marylin DeNicolais

8 months ago

Ricky is friendly & professional. Explained in detail what was needed. We are very satisfied.

M&K Johnson

2 years ago

So far just an estimate to repair a leaking water main. Faster than expected, very kind and professional. Plan to use them again.

Richard Menard

2 years ago

The plumber Bailey was very professional and checked all the plumbing. I am still in need of a copy of the bill. Did not receive one via email. Please advise.

David Essex

3 years ago

When my bathtub was backed up with a pool of water I contacted Climate Control for assistance In this matter. They answered the call immediately without having to wait several days for a plumber to arrive at my home. Basil showed up, assessed the situation and knew exactly what treatment was needed— A “Roti Rooter” like cable, to get between the pipes and scrape out a nasty combination of hair, Soap Scum, and other bits of waste clogging the drain. It took approximately 30 minutes to clear the line and allow free draining water to wash down the drain once again. My service rep, Basil, did an excellent job in addressing my concerns and resolving my issue. Basil was very professional and caring and I will recommend the services of Climate Control and Basil to others. First Rate All The Way. My deepest thanks and appreciation To Climate Control, Basil, And the entire Climate Control staff. Bravo...!!!

rafael palacios

4 years ago

Thank you climate control for coming out and taking care of my AC your customer service department was amazing. From the time I placed my first call Liz customer service did an amazing job getting me schedule after hour services and getting everything done Jessica did a fantastic job with a follow-up and having to reschedule due to certain other issues which they handled fantastically Brian the service manager went out of his way to get a crew to come out late and early for the service Jimmy service technician did an excellent job very overall idea of this company on a scale of 1 to 10 or 15 fantastic job will recommend to everybody I run a company where customer service is our Lifeline climate control and their staff they understand customer service highly recommend it to anybody, awesome job climate control special thanks to Liz who went above and beyond and started it all.

Jean Heikkila

3 years ago

We first had Dave who looked at our furnace, took pictures and showed us a leak in our motor. He was great explaining everything and we slso scheduled the motor replacement and air duct cleaning!We had to reschedule because of sickness and the office staff was very great and understanding!When the guys came for our servicing they were great! The next day we had an issue (not their fault) but Mason who installed the motor came to find out why our furnace was not working. He spent the whole afternoon, called in his supervisor and stayed until they figured out the problem at NO additional cost.I highly recommend this company for their work ethics and great compny service! Best HVAC in town!

Markham Jones

5 years ago

Climate Control Experts is a company I would highly recommend to anyone. They were in time, friendly and very professional. Nik the service tech was very knowledgeable and identified the problem with my heater in no time at all. If you ever need Air Conditioning/Heating repairs, this is company to call.

Kristy Orantes

4 years ago

Jimmie at Climate Control Experts was SUPER AMAZING!!! He was knowledgeable, skilled, and EXTREMELY friendly! He took his time explaining everything so that I could understand and make an educated decision on what we really needed and what I could wait and budget for. I never like strangers coming over, but he made me feel very comfortable right off the bat talking about Super Hero's, Statues, and Comic Con! After we talked for a minute I was comfortable and more receptive to learning about my Air Conditioner. I would STRONGLY recommend this company and Jammie to EVERYONE in Vegas!!!

JEFFREY HELSING

3 months ago

Best ever in answering buyer questions about new install ac unit. Daniel was the best tech I have seen from this company

Darlene Livengood

a year ago

Joseph was terrific. He finished the job and made sure everything was working properly before he left. He deserves all the accolades he can get.

Cynthia Renaud

a year ago

Adam came to put my garage evaporative cooler into action- it was a little complicated but he took the time that was needed to ensure it was working properly and that I knew how to work it too. Thanks!

Arnie Bellair

a year ago

Alex was knowledgeable and friendly. He did a great job. As for the pricing by climate control I found them to extremely overpriced. I will use them for my air conditioning but not for plumbing. For the cost of what they did I could almost but a new water heater.

Corazon Manuat

4 years ago

Jimmie and Aaron are very professional and thorough in explaining and showing the potential problem of our air conditioning and heating unit. We think the company is reputable and can be trusted.

Mary Petersen

5 years ago

John was very professional and very knowledgeable/informative. He did a great job letting me know about each step of the A/C check up process.

Nick Springston

2 weeks ago

Still got a few things to get right but today we are happy with air conditioning again

Luciana Yeh

a week ago

Juan provided a very professional consultation for the issue with my AC unit.

RAFFI DEMIRJIAN

3 months ago

The 2 technicians did what they came. to do. Inspect 14 units, diagnose, recommend what needs to be done.

Jean Nylin-Smith

8 months ago

Jamie Tena. Very polite & informative. Considerate & cautious when installing the AC coils. I would recommend Jamie to anyone who needs install. They arrived early & did a very good job. Thank you

Kendra Harris

a month ago

Colton is the best I can’t say enough came out fixed things even called his boss to have them come out and make it even better tomorrow got the air on and working yay

Wayne Holverson

10 months ago

Victor responded within an hour and explained everything he was finding. Takes time to explain to you what has happened and why. Great service, wouldnt use another company.

Rae Anne Cariker

4 years ago

Joshua T. arrived on time and was pleasant to deal with. He was very thorough in servicing my Heating unit. He took photos of what he worked on and forwarded them to me. He even performed a test on the air quality in my home which I felt was an extra bonus. I loved that he took the time to share bits of information with me on keeping my Air/Heating unit in good working order. He definitely is an asset to the company.

David Cendretta

6 years ago

We had our air conditioning system replaced by CCE. While installing our new system CCE attempted to increase our airflow by repositioning the furnace and rerouted some ductwork. However, by doing so created some unforeseen problems. The ideal solution would have been to run the ductwork to the second floor but very expensive.After several unsuccessful attempts by CCE to fully rectify the problem the owner Chris had decided to replace the furnace once again and reroute the ductwork to the second floor at no cost to us!Chris and his crew went above and beyond what most contractors would have done and I thank him.I would also like to thank Travis, Houston and the rest of the crew at CCE who were very professional and went out of their way to meet our needs.

Diamond Lou

4 years ago

This is an outstanding company and I can't say enough good things about their Field Supervisor Michael! He is a true professional, very knowledgeable, very easy to talk to and he explained my situation, thoroughly answering all of my questions, helping make the replacement of my failing water heater a seamless process.Not only did he coordinate that project, but he also did a walk-around, giving me great advice on things I can do to maintain my plumbing efficiently.Additionally, their Plumbing Expert Joey did an outstanding job of not only expertly installing my new water heater in minimal time, but he also identified another problem that I was able to get corrected, saving me lots of money in the long run.Thanks to them, Climate Control Experts are now my go-to company for all future plumbing, AC and heating needs!

Sal Garcia

3 years ago

Will recommend climate control and matt beebe the plumber to everyone I know. Very happy with the amazing professional skills. Deserves a promotion and a raise$$$$

Dominick Licciardi

5 years ago

I was so pleased with the service I received from Climate Control Experts, and more specifically from Jimmie Rivera. He was very courteous and knowledgeable of the HVAC system. He was very through of his inspection and advised me of my systems health. Based on his inspection, I decided to go forward and have a replacement system ordered...

Alisha Wright

11 months ago

William was incredible, awesome, and very handsome! He came out and found our unit completely frozen. He was very forthcoming in letting us know exactly what was going on and why. We had to let the unit defrost over night, and came the next morning and got out unit cooking our house. Thank you so much William, and thank you Fetch A Tech.

John Botts

2 years ago

I’ve been impressed from the beginning with Climate Control. This tim it was Gy who did a great job. He was quick, neat, professional and friendly. I’m glad I chose CC for this work.

john feicht

2 years ago

The gentleman that came to the house was very professional and knowledgeable. He took his time and explained all of our options. We will be using this service in the near future.

Thelma M Hall

5 months ago

Jamie arrived to repair ceiling from ductwork. He was professional, friendly, courteous, knowledgeable and Jamie represented his company Fetch A Tech, well. His work was seamless and outstanding in appearance.

Christopher Zepeda

3 years ago

Raul was very nice and knowledgeable. He knew within seconds what the issue was with our air conditioner. Had it fixed in less than 15 minutes. HIGHLY RECOMMEND.

Sharon Roberts

3 years ago

Mason and Jose were both informative, helpful and eager to make sure that I not only understood their diagnosis but also that I was satisfied with the service. They both explained the warranty policy and for that I am grateful.

JR JR

2 weeks ago

Fetch A Tech ( Daniel ) seemed to know his work real well. He found the problem and fixed it within a couple hours. The workers who did the installing didn't do it properly so he had to fix their mistake. He apologized for something he didn't cause, he just fixed the problem.

Jennifer Nagy

9 months ago

William did an excellent job; He answered all my questions. He was patient, kind, and friendly. Thank you!

francisco Salazar

6 months ago

I like fetch a tech they do a real good job when they put a new furnace I recommend this company. Thank you for your help I really appreciate

Resty M

11 months ago

Called this company to have my AC unit inspected to ensure that it's working as it should. The tech who was dispatched sounded very qualified and spoke very convincingly with his findings. He identified what purportedly are issues with the system. However, what's concerning was that discussion focused on selling me a new unit. I requested a written estimate of the replacement unit, but the company did not provide one. The unit malfunctioned 4 days after the visit.

Tysen Gamble

4 years ago

Had my water heater and plumbing looked at, and my air conditioning unit serviced. Both Climate Control Experts (Sam and Mike) were very helpful and professional.

Judi Klein

5 years ago

Jimmiy was my tech, arrived timely, used shoe covers, was very pleasant. Did his evaluation and thoroughly explained my system needs. Mark D was the advisor and arrived to price the items out. He was NOT pushy or insistent....just the facts. unlike many other companiesI approved the work, it was completed in a timely fashion. This was probably the best HVAC service I have had in LV...will definitely refer others to them

Dean Winslow

2 weeks ago

I use this company because all there technicians are highly trained and professional in repairs and customer service. My tech , Sergio , fully explains in detail , what the plumbing problem was, and fixed it in a very short time. I trust Fetch-A-Tech .

Marilyn Carlin

3 weeks ago

Good character, happy people who seem to work together to solve problems. I will stick with this company because they answer the phones pleasantly, make their appointments on time and have experienced technicians who seem to like what they do.

Lydia Henley

2 years ago

Robbie did a great job repairing our AC. He was on time, professional and very helpful, and saved us money. I will recommend there services to all of my friends and family.

Randy Kee

2 years ago

They were very nice on the phone when I called. I was able to get an appointment within a day. The technician, Mason who came out appeared to be very knowledgeable. He was prompt and arrived within the time he said he would which was 30 minutes. He was clean, courteous, and very professional. When he had completed his service, he explained everything that was going on with my heating system. I will definitely be using Climate Control Experts in the future and will definitely be asking for Mason.

Jeff Oakie

3 years ago

Patrick is the most thorough technician we have ever worked with. His attention to detail and professional care of our home space was top notch. If you have a choice, ask for Patrick

Southerndon Sounds

11 months ago

A/c install done same day. Quality work. All techs were very kind with no up selling.

Marta Peirano

a month ago

They worked many hours to get the AC done!! Great workmanship!!

Robert Lenzen

4 years ago

Service Expert Joshua Thompson did a follow up visit to our home yesterday. Very personable and answered all of our questions. Highly recommend this company.

John Barber

a year ago

A little bump on ETA but as always stellar performance. I endorse this company fully. Jack B note at the time fetch a tech was climate control experts. They were bought out by this far lesser company

Sandra Dimitrov

9 months ago

Very professional,very nice person good connection,
Spread everything
Everything was perfect
Thank you very much

Smart FinanceLV

4 years ago

We received a post card mailed to our business about our pre-paid AC service. We were a former Cool-Air customer. I spoke with Jessica to set up the appointment and she was very aware this is a business. The appointment was set up for today for a free AC tune up and to review the filters in the AC units. I received a call today stating the post card was mailed in error and only good for residential customers and wanted to charge a fee of $89 to come to the building. I refused the service as this is not what was told to me. Very bad business.

Erlinda Abad

2 years ago

Victor did the maintenance of my water heater - draining and replacing the anode rod. My 6-year water heater is in excellent condition.

Evelyn Izaguirre

2 months ago

Very friendly fast service very caring tech and pet friendly first stranger my dogs don't bark at. 🤣 if my dogs trust him I do too. Also very knowledgeable smart I will definitely call them back for all my ac needs. Prices where very reasonable also. I'm very happy and pleased and great full for the amazing service I got.

Laura Mayo

3 years ago

My tech Sean was amazing. Explained everything and did not me me feel obligated when I could not accommodate the entire inspection.
I would call and ask for him whenever I need anything done.
Thanks Sean!

Gie M. Yadao

3 months ago

Very polite..explain what AC needs...

Becki Cortez

2 years ago

It took 2 minutes to see that they were charging way to much, $12,000 with a discount of $3,000 it still meant that they wanted me to Pay $9,000 for a 3 ton Air-conditioner. They must of thought that I was born yesterday. Be ware when they say discounts.

William Green

3 years ago

William was very thorough, easy to work with, communicated the issues clearly, and provided options along with pros and cons for each. He was very polite and friendly, kept the work area clean, and was respectful of the current virus safety concerns. Would welcome him back for our next maintenance check up.

joseph letizia

5 years ago

This company is a complete JOKE! They did a A/C install at my house last June in AZ, I called last night for warranty work, they said they would be out tomorrow when I called back to see where they were they said I was never on their schedule, that they do not service AZ any more, so I said that's nice I took a day of work for stupidity, no recourse. There manager said well you want have to worry about it anymore we do not service AZ. Nice answer dude. Spoke with Home Depot who they were sub contracting to and they said Climate Control so called Experts are terrible, that's why we dump them! To bad u can't put negative stars for ratings!!!!

Matthew Knoff

a month ago

He arrived early, gave me an idea of what he thought the problem may be and explained everything and answered my questions afterwards.

Amy Bergstrom

4 years ago

Climate control called me to schedule a free flushing of my water heater which I wasn’t aware I even needed. Carl was extremely knowledgeable not only with the job he was dispatched to do, but with information on other water products not knowing I was already looking into some freely clueless.Thank you climate control experts and Carl. Highly recommend you both

Tara S.

a year ago

George came with 2 other techs to check a potential issue under warranty which turned out to not be an issue thankfully. He took the time to thoroughly check out our A/C unit to make sure everything was good. He came back a week later to double check all was still good so we appreciated his thoroughness, professionalism, and honesty.

Deb Muoio

3 weeks ago

Brian Johnson was here to inspect the recently installed hot water heater. He arrived on time and checked it out quickly. Thank you Brian

Raymond Crockett

4 years ago

First time using this company and was very impressed - from making of the appointment to the professionalism of the technician, all went very well. Price was very reasonable for the repairs needed. Would highly recommend.

TJ Barney

3 years ago

These people are amazing. They were honest, up front, friendly, problem solvers. It’s been a very very long time since I have experienced customer service at this level. From the office to the service technicians. Completely blown away. I can only name drop Kia in the office and Will in the field. But every person I spoke to was exceptional.

simonpickett_bevan On IG

3 years ago

The republic's name is John and I feel he did a very detailed inspection of the plumbing system in my home. John was patient and took the time to explain and show me the deficiencies.Today a technician named Jose repaired one of my toilets upstairs. Jose was Sent by Nikki and I want to say thanks for a very professional job and we'll done.

Ray Lancaster

4 years ago

Climate control were very quick and reasonable. Joshua was very polite and knowledgeable. Chloe at the office was very helpful. Overall a wonderful experience. They were also on time as promised.

A Google User

4 years ago

The technician, Patrick, was thorough, knowledgeable & explained everything to us. He was professional & personable. Other technicians from the same company were totally inadequate & I now wonder just what they were doing since the problems found by Patrick were not recent, but took a long time to manifest. All technicians at this company should be investigated for not doing in the past what Patrick did today.

Richard Szyc

9 months ago

Very courteous and respectful and professional.
Rick was very courteous and professional and made sure that you understood exactly what he was talking about

Tina Raasveld

5 years ago

Great company from the start. Very knowledgeable and professional. We had our old HVAC replaced. The install crew was on time, clean and efficient. Covered my carpets and wore booties while in the house. The outside was hust as clean.Houstin the install supervisor is very professional. They made sure everything was to our liking and answered all our questions.The office staff was very pleasant.

Sunny Humber

3 weeks ago

Good service. No complaints

Jane P

4 years ago

These folks are awesome! Had a water heater leak Saturday afternoon and a new water heater installed by 10am Sunday morning. I’ve been working with climate control experts for several years now and they NEVER disappoint!

B Morg

3 years ago

Received a discount postcard in the mail, called them up, they scheduled an appointment quickly and even rescheduled when I had something come up. Sam came and flushed our water heater and inspected all faucets and drains to make sure they were working correctly. He was thorough and had great customer service. He was also very knowledgeable in the area of plumbing and was able to fix a corroded valve as well as service our water heater perfectly. I will definitely be using climate control experts again!

S M

6 years ago

My a/c wasnt working and tech gabriel came to my house. He fixed my unit quick i am so happy that i have cold air again and quick because i have kids. Thank you gabriel. Will use climate control again.

Rubye Brown

3 years ago

The technicians from this company are always nice and honest with you. I like how they always explain what they are doing to help you maintain your home. They are great professionals!

Karie Reagan

a month ago

Professional and did great work.

Marcos Moreno

3 years ago

Joshua was very knowledgeable and reassuring. He was able to quickly fix an issue with a cable while still being able to answer any questions I had about my system. Excellent service.

Janet Brunson

5 years ago

AWESOME!!! Climate Control Experts.....This company is suburb. Joe, Nik, Shane, Mike, and Ed, thank you so much. These men were very professional, polite and a pleasure to work with and when they left, you would never know they had worked in here. I will recommend you to anyone needing a new system. I would give you 10 stars. Thank you again. Ron & Jan Brunson

Laurie Iwamasa

3 years ago

Josh was very professional and good natured. His explanations were educational and concise. We will request him for our next service . Josh is a great asset to the company. Service was beyond 5 stars!

Nunya Business

a year ago

$40,000. FOURTY THOUSAND DOLARS! That's what they wanted me to pay for an entire ac/ furnace system.These clowns are not there to diagnose and repair! They are there to drain your bank account! The worst kind of scum in townAsk you friends for a repair referral, these corporate salesman are parasites

Tony Webb

2 years ago

Very professional and clearly explained everything. My only complaint is I ask for price to clean the ducts and they quoted almost $1000. Maintenance—highly recommended, duct cleaning—no way.

James & Krista Holloway

a month ago

Ricky and Brent made our day!! With it being a holiday weekend, Fetch-a-tech came through to replace our AC units! They were upfront, honest, and did everything possible to make sure we got exactly what we needed. Friendly, fast, and very affordable, Fetch-a-tech is A1 and we highly recommend! Jimmy was awesome too!! Fast and informative during and after the process Rodriguez. Finishing out with Chris Apollo, professional and very fast. Everyone whom we’ve had from Fetch-A-Tech has been amazing, we can’t thank you enough.

Jj Wohlers

a month ago

Came home to water heater with a ruptured tank. I contacted Fetch-A-Tech via email Friday evening. I received a call at 7:30 the next morning with the service guys at my house at 9:15. Jason and partner, very professional. Gave me an upfront cost estimate. Agreed and they had a new water heater installed in about 45 minutes. During the install, both guys explained what they were doing and advise on maintenance that I could do. I’ve been a member of their yearly service plan which gives me 4 visits a year for plumbing and HVAC. It saved me 10% on my over all charge so it paid for itself. This spring, they caught a bearing issue with the A/C. Simple fix at the time. Had I let it go, it would have been costly and A/C would, with my luck go out in this weather. Top notch company with professional friendly crews. 5 Stars!

Brent-Jennifer Eckersley

8 months ago

We've used CalAir til Fetch a tech absorbed them. Love this company. Clean, on time, polite and fair prices. The replaced our 21 year old HVAC system quickly, vacuumed afterward, laid plastic to protect flooring. Excellent work. We had Kevin, Brent and Lorenzo.

Jennifer Segura

4 years ago

We had a issue with our heater and called Climate control experts they sent out Mason J. and he by was polite and was quickly able to to resolve the issue. Thank you so much Mason!

Brian Green

3 years ago

Patrick is a great Technician and very courteous. He was able to winterize our 2 swamp coolers and recommended new pump filter baskets to be installed when he re-energizes them in the spring.

Kay Sanderson

2 months ago

Great, professional job. They show photos of their work before, and after. Very friendly, too.

Daniel Fulton

3 years ago

Friendly, professional and courteous. John C and rest of the staff really make you feel like they care. Everything is explained in detail and done right, no shortcuts. First rate service. Easy to recommend.

Mike Arceo

4 years ago

Josh is a nice person, knowledgable and honest. One thing I notice most besides his clean job is he cleans his mess before leaving the premises and not too many people still doing that kind of thing unless you tell them so.So next time we need something to be done on one of our properties, I will definitely request him to do the job for us again, and I highly recommend him to anybody and to my family and friends that he is worth to try.Thanks and good luck to you Josh T.

William Shelly Mercer

a year ago

We called after hours and were able to schedule an appointment for the next day. Jimmie came out and was very friendly and helpful with the explanation of our problem. We will definitely use them for the future.

Adelaida Faviola Cantu de Cuevas

3 years ago

Very professional, knowledgeable of his trade and most important honest to his customers. I’m an ex ac guy, tech did not gave the fictions reasons of my ac. I was able question him and his responds were right on

Debra Streeter

10 months ago

I ask special for Adrian . He is always polite and efficient. He has been servicing my HVAC system for years and is familiar with it.

Robyn Payne

2 years ago

I like the responsiveness of this company while trying to schedule. My servicemen, Mason and Adam, were incredibly kind, thorough, and explained everything so well.

Freddy’s Reptiles

a year ago

I called Climate Control and soon after Adam (Tech) arrived and within 10 mins had the problem/issue identified. He was very polite and knowledgeable. Again thank you Sir.

Judith Scott

3 years ago

Top notch Sam showed up at 6pm and walked me like a toddler through the stress of a broken water heater. I recommend the company which is friendly and responsive but especially Sam who was beyond helpful and really knows his stuff.

Cary Berner

3 years ago

Joey Paratore was the plumbing expert that came out to the house for a plumbing issue and he was great. He was on-time, very friendly and professional. Answered all of my questions and made some additional recommendations without a hard-sell. Great overall experience!

eddie gutierrez

5 years ago

Nic was our technician and he was awesome. Nic took the time to explain all of our options to us and answered all of our questions. We highly recommend Nic and Climate Control Experts. Eddie & Beth G.

Charles Walden

3 years ago

Will's advice and assistance were invaluable because he identified a registration oversight by the company that installed my home's air conditioner and furnace--company registered the 10 year extended warranty under the wrong name. Although getting to the root of the problem took many minutes of his routine maintenance service, he pursued the issue until he and I were satisfied with what I needed to do to resolve two problems. Throughout the maintenance service (the reason for his visit) he thoroughly explained what he was doing, was courteous, and always took time to wear protective covers on his footwear each time he entered my home. Will returned one week later to resolve the two problems he identified during his maintenance service visit. Both of Will's visits provided superb service overall. I will gladly use CCE for routine maintenance again.

John Casale

2 years ago

Company sent tech Robbie to handle my problem. Very professional and explained everything as he went through the repairs. Would have no other service person to do the work in the future. Knowledgeable and polite. Company response was same day as I called. Will use Climate Control for all my future AC service. Thanks.

JuJu Gonza

9 months ago

I got a great technician and he explained essential issues to me so I can keep my system up and running.
Thanks Daniel

Delilah Sampson

a month ago

Excellent service.Very knowledgeable.

Ricky Windham

2 years ago

Will is an awesome technician, very neat and professional. He gave me 4 options on how to repair our heating unit. He also assisted me in transferring the warranty on our unit from the previous owner to us. GREAT JOB!

Brindle 702

2 months ago

They arrived on time (slightly early). This was for a 6 month checkup. I needed some minor repairs which were completed quickly under my supervision. They did an excellent job. I definitely recommend Fetch a Tech

StClair Jenkins

3 weeks ago

I have a 2 year warranty on my home air conditioner. I will have to cancel this order with you. I am going to check it out tomorrow morning.

David Burningham

3 years ago

You might be sorry you called this company - We surely are!!! Climate Control Experts have little to no concern, if you are not happy. They charge two and three times most other companies prices and try to get you to upgrade or do more work that is not needed.If you question them they throw away all customer service practices and get vicious immediately - Like a company that tries to Scam you.After many LETTER AND PHONE CALLS to get the chargeD price reduced to 150% of normal instead of 300% all we got were threat of taking us to court!!! WHAT CUSTOMER SERVICE! DO NOT CALL THIS COMPANY - THEY WILL NOT GIVE YOU EVEN CLOSE TO THE PRICE THEY WILL ACTUALLY CHARGE...WARNING - DO NOT USE THIS COMPANY - Others are much, much better.

Ron Roehr

4 years ago

Our technician William was extremely polite and professional and very knowledgeable ,I would highly recommend him to anyone who needs ac service or repair . Climate control experts are the best by far

Evan Wenden

a month ago

They did a great setting me up with a brand new unit.

Highly recommended

Warren

2 years ago

Had the company repair plumbing leak under my sink. Joey, repairman, was very professional and friendly, completed the work very quickly, and left the job site clean. All I did was replace my things back under the sink.

Jon Krasner

a year ago

Called Fetch-A-Tech to come out for a preventative maintenance at my office/warehouse. We have one swamp cooler and one AC unit.They quoted $180 for the preventative maintenance service. During their preventative maintenance, their tech advised a part needed to be replaced on the swamp cooler. We were charged $1,600 for a part that looked like a clamp plus the $180.A week later after never having any issues with our AC unit, it went down. I thought after having a preventative maintenance service the week before, we would not be charged, or it would be a minor charge.We called them back out and the tech was up there for an hour. Showed us that there were melted wires and a fuse that needed to be replaced. Our business buys these kind of fuses and deal with melted wires so I know the cost of these two things is under $10. The tech advised the fuse was $250 and with labor the total bill would be over $700. When I questioned the price, he got angry and kept asking, you don't trust me?? I got his manager on the phone and again questioned the price. The managers response was, we have a lot of overhead. 50 employees and 50 trucks to pay for. The manager eventually reduced the price to $250.I walk in to my office less than a week later and the AC unit is not working again. Obviously, the tech did not diagnose the real issue. He just reattached the melted wire and replaced the fuse without identifying the real issue. I am now out $2k and still don't have working AC. Horrible experience!!

Ben S

4 years ago

Had Branko to my house 2x, both times he was friendly, knowledgeable, and hard working. Climate Control experts was recommeneded by NV Energy Assesment Tech. So far, very happy with service.Just had Daniel at my house for a plumbing inspection and couldn't be more pleased. Explained everything concisely and would reccommend him to family and friends. Thanks Climate Control Experts

Kathryn Starr

4 years ago

Mason was punctual and professional and courteous. He explained my options for repairs or
replacements very well. Good job

Niccole Adams

2 months ago

My technician Ethan was professional and very personable. He explained everything clearly and showed me the problem areas that we needed to have fixed. He was very knowledgeable and did a thorough job. I was very pleased with my fetch-a-tech experience. And Ethan is an A+ technician with great patience and took his time to explain everything to me. Great Job and I’m glad I went with this company 😊

Amy Katz

2 weeks ago

Climate control has unbelievable service and staff. Thanks to their technology with the comfort guard, they knew there was a problem with my system before I even knew and they called me to come fix it! I can’t say enough good things about climate control!!!Another wonderful service by Fetch-A-Tech! Colton was on time, knowledgeable and great to work with. I’ll be requesting him for all of our future service appointments.

jorge

4 years ago

Patrick is a great technician and very informative about the issues related to my HVAC system, the price of the services I received was also very reasonable; I would use this company anytime.

Kellie Ward

5 years ago

The field supervisor Joe (or John, I apologize, I can't remember names) was amazing, even after having a technician cancel my appointment because of a warranty with another company who never showed up. He sent his best man Nikolas Cook to me because my house had gotten to 106 degrees and I have a baby, cats and a fish and I'm just completely grateful for them coming out to fix a thankfully simple problem and got my ac running again. Thank you again you guys, I won't be going with anyone else anymore.

Maria Elvenia

5 years ago

Dion is very professional and friendly! He explained the situation with the AC in a manner that I understood. I will tell my family and friends about Climate Control Experts and to make sure to ask for Dion!!!

Daniel Dorking

4 years ago

NVEnergy recommended Climate Control Experts when they did a free home analysis. They've done a fantastic job of maintaining my A/C and also cleaning and sealing of my homes air ducts.

Steve Wing

3 months ago

Carlos and Brian are professional and well studied. Smooth and seamless job.
Excellent job.
Steve.

Reina Ferraro

3 years ago

Basil did an amazing job, he was very friendly and respectful, he was quick to complete the job and was also very patient and explained everything he was doing to make sure we had a great understanding. Thank you Climate Control Experts for having a wonderful person on your team like Basil to get my families home draining system back in order.

Kim Dennin

4 years ago

Aaron came to check our a/c and gave us recommendations to replace. It’s 17 years old and slowly falling apart. Aaron spent a lot of time checking everything and was so kind to our pups. Also Mario at the office was great about keeping me updated on when Aaron would arrive. Good communication too highly recommend

Dennis Palmerston

6 years ago

Housten was very professional, accommodated all my requests, provided accurate information,l did excellent work and cleaned up after the work was finished. I highly recommend him and Claimant Control Experts for any and all air conditioning work. Contact them before you start any work.

Frances P. Price

7 months ago

Very professional but couldn't do the work as quoted. Had to come back 4 times. Bryan said he'd work on getting some of my money back because they could get the ductwork corrected.

Sarah Hanson

4 years ago

They offered an affordable payment plan option, and even added a 2 year maintenance plan and a 100% warranty on everything for 10 years. The workers are courteous, quick and efficient. We had an estimate and got a new rooftop unit installed next day. Very happy with Climate Control Experts.

Moira M

5 years ago

Our technician was named Nik. He was wonderful. Very professional very friendly very helpful. Willing to answer questions and take as much time as we need it to understand what needed to be done to repair our mini split air conditioner. I would definitely recommend him and commend him to his employers Climate-Control. And I would definitely use this company again if I have any HVAC needs. They were very fast to come out and do the work we needed they didn't hit us with a lot of extra fees for that service and they followed up with emails and texts and kept us posted on our technicians arrival time. I was very impressed.

Morgan Brown

a month ago

We were ACLV customers and Fetch a Tech continues the great customer service!

Scott Folsom

7 months ago

In short, we have been chasing an elusive problem, with several technicians working on it. It looks like George finally got it resolved.

Michelle Gamblin

3 years ago

Ron was very professional, very nice person and we would enjoy having him come back. He very unknowledgeable about equipmentAnd I felt like he was very honest about what he was saying so appreciate it thank you

melinda lumpkin

3 years ago

On the initial consultation this company scheduled a man to come out at a specified time. The person did not show up. We waited two hours after the scheduled time before calling and rescheduling. The second appointment the man was also late. We called to ask where they were.and then they showed up late. We signed a monthly contract to protect our home. Two weeks later our plumbing backed up. They came out, fixed it, charged $250. They also checked our air conditioning unit outside. Recommend we add Freon and replace a part. Someone came out a few days later, installed a hard start kit, and brought the freon up to standards. For this we paid $550. .. a week later our air conditioning stopped working. They came back out to inspect it and told us it would cost $5100. to replace it. Came out again with the new unit to install. They went up into our attic to look at the duct work and other parts. After working outside over an hour and going back up into the attic again, they advised us the wrong unit was ordered saying the first man who came out should have went up into the attic and taken pictures of the parts up there to be sure they would work with the new unit they ordered. They called the office to let them know the parts they needed and said they would be back to finish up the installation.I feel I’m in too deep now with this company to back out. I certainly wound not recommend them to anyone. My husband and I have been taken advantage of during these difficult times. Beware people.

Tracy Topel

2 years ago

Hector was very nice and professional. He let me know how my ac was working and gave me all the options he could.

Aurora Morales

2 months ago

Adrian is very nice and professional

Linds Lichtenberg

a year ago

Apparently all we needed was a switch to be turned onto a Higher setting. Service was great. It was explained to us why the setting was on lower setting and why it was causing a problem with our air conditioning. Glad they came. Everything back to normal. Thanks for a great company and service.

Mechele Smith

6 years ago

Here's how this company works. They will make an appointment for you a month out for a tune up , and in the mean time if you have any problems you can expect bad communication with their answering service and techs. They might say they'll call you back but in turn You will be calling them back several times to find out what's going on. Next, on the day of your appointment they will call you after you have been waiting a month and the weekend with the temp in your house at 85 and cancel your appointment! Their reasoning was other people have more dire issues. Even though my unit is not running 100 percent?? What a headache and a waste of time. BEWARE of this company, unless you have a heat tolerance that is.. And no I'm not a former employee and you can find my name in you database. Just one pissed off HOT EX- Customer. Thanks for the horrible service.

Mike Halpin

8 years ago

Had there so call preseason tune-ups didn't do much of anything , but of coarse found worked that was needed or my system could fail. I had the work done , not sure if he really did anything in the attic cost me $189.00. I turned on my air yesterday & the one unit didn't work wouldn't turn on at all . I had a feeling that he did something to one of the units, so I opened it up & all the wires were disconnected I hooked them back up & unit runs fine. Beware of this company !!

Bill F

a month ago

Jaime Diaz showed up a little early and got right to work - totally protecting walls and carpet from any damage. He was quick and efficient rebuilding the wall and replacing the door on the A/C closet. He textured and painted. His clean-up was impeccable. This guy is a true asset to Fetch-A-Tech. If I could, I would give him 10 STARS!!! Thanks Jaime

Darlene Deal

2 years ago

Alex came out to install my new water heater after having a lengthy conversation with him about what was going on with my water heater. He was so knowledgeable, I was sold instantly! He was very knowledgeable, professional and friendly. He made an everlasting impression on Climate Control Experts. I will definitely be using this company for future repairs. Darlene D.

L B

4 years ago

I called Climate Control Experts for a second opinion.Jimmie and Housten were wonderful! Not only did they fix the problem, they explained everything thoroughly. I appreciate their dedication, professionalism, and excellent customer service.I was so impressed that I signed up for their service plan.I've already recommended them to everyone I know.Thank you!

Jordan Kaufman

2 years ago

Wayne came and did a great job, he had a lot of experience and fixed out leak and did a great job of it. He left it looking better than before the leak

Esther Abele

3 years ago

From the first phone call to the last faucet, office ladies as well as Wayne, all very pleasant, friendly, and efficient. Wayne was thorough, neat, and professional. Thank you. So glad I don't have to hit my faucet anymore!

Erin Schultz

6 years ago

I had a service window of 10-6 and Nathaniel showed up 30 minutes early which was a pleasant surprise. He was courtesy and friendly while he was here and even took the time to greet my dogs. This service call was outstanding and I will use this company again.

Mary Hunt

4 years ago

Climate Control is such a top notch company. Very professional, always on time, reasonably priced. Thumbs up to our tech Jimmie, such a great guy!

Jill Novak

10 months ago

Will always be a customer. Everyone is professional, friendly, competent and “ booties” in the house clean. Thank you

David Yen

5 years ago

John was cool. This business is what I like. Good old fashioned honesty. Does everything with quality and spent time with me telling me explaining process and it’s purpose!! CLIMATE CONTROL EXPERTS is the way to go! Now I’m getting 2 new AC units and my whole house airflow readjusted to save money! Joe, Adrian and Marcos did a pro job. Left my place cleaner than before 👍👍👍👍

stephanie suta

2 years ago

My first time with these guys! I was referred by my neighbor ! I asked to have our spots together since we’re neighbors. Well great ! We got sent a photo of the tech ! He was super cordial to my barky dogs .. polite & thorough . He advised me of an item that is showing weak signal for replacement .. no pressure at all. Thought about & after further clarification asked to see the worn out item & had him replace . I started to feel a little unsure after the service call was over wondering if I had been ripped off. Well I’m happy to say the vent that always had the worst airflow in the house , my bedroom , was now pumping air like crazy! I have to turn the air up because I was freezing !! (I’m in Vegas & were have a heat spurt). The techs name is Robbie . They send you a nice photo of who to expect . There is no pressure to buy. Get a 2nd Oponion. Good company first visit

Jay Dandan

2 years ago

Jesse Clarke is the Best! Very Knowledgeable and very easy to talk to. A Professional Guy! Thank You so much! I recommend climate control experts guys!

Ben Carey

3 years ago

Aric was our technicianHe went the extra mile to ensure we had the exact care we needed as he would do it in his own homeWe are very happy and satisfied with the work and attention to detail

Kathryn O'Brien

10 months ago

What you need when facing the replacement of your air conditioning and heating... expertise, efficiency, conscientious approach to your service. Couldn't ask for more. Terrific people!

Larry Gallant

a week ago

Quickly determined why the AC was not working, presented repair options and cost, then when we requested quotes on replacing the old equipment, sent over a sales associate to explain options and cost.

BK Paul

3 years ago

Absolutely great people that came to the house. They were all friendly and professional. I would recommend Climate Experts because I will use them again. The whole process of getting a new AC unit was easy with them. From my first phone call, an immediate answer, to someone coming out to see my problem then let me know my many options to install. Many thanks to Climate Experts.

Jessica Martinez

3 years ago

Basil is awesome! He's friendly, knowledgeable, and he's great at what he does! Thank you for your services! Will definitely recommend your company and Basil. Excellent customer service! :)

pam burns

5 years ago

The young lady Marissa on the phone that took the appointment was very helpful, explained all cost involved and services..The two men that came Lee and is associate were very organized and worked well as a team..Everything was replaced and cleaned up when they left..Will recommend this company to anyone...

Robert Coleman

5 months ago

The technician checked out my heating system. He said that we needed a new heater at about $7,000. I told him i was going to get another estimate. The new company showed me the inside of the heater. He said the seals hadn’t been broken showing that the technician from Fetch-A-Tech didn’t look inside the unit. The new company cleaned the inside blower and said the unit was good to go. saved me $7,000.

DEBORAH

2 weeks ago

Climate Control Experts are the BEST!!! They installed new units on my home and I also belong to their Service partner plan for my rental homes . I interviewed 7 other air conditioning companies before choosing them. They not only gave the best price and value... but their service technicians are always pleasant and knowledgeable. Save yourself time and hassle in looking for the right company... go with Climate Control Experts now fetch a tech (and ask for Mario) you won’t be disappointed!!

Timothy Von-Dett

4 months ago

Rosa & Bernadette were both super friendly in scheduling and Ethan was the consummate professional!

Brityn Willis Bennett

2 weeks ago

Rick came to do our membership maintenance on our AC. The office called me to remind me and set up an appointment, which is so convenient and appreciated. He was extremely polite, thoughtful, friendly, and thorough in his explanations of both the process and results. He wore booties to keep my floors clean. Everything he explained to me was supported with diagnostic equipment and photos that he sent to me immediately. He also volunteered a military discount I didn't know they had. Couldn't possibly ask for more professionalism and customer service.

Dot Laundry

11 months ago

Jesse was professional and courteous. He addressed all questions and concerns that I had.

Shane Viggiani

a year ago

Brent and Mario and the guys installed an amazing new state of the art ac unit for a client of mine. Very clean install. Superior customer service. All around pleasant transaction. Would hire them again for any and all of my ac needs. Thank you!

Muge S.

a month ago

They installed A “Quickstart device” into my AC unit which is only three years old. And it’s going to save me a lots of money, and also better for my AC compressor HEALTH.

Mel Toting

4 months ago

John P really took his time to explain things, check all that's needed to be checked, even replaced the air filter and gave recommendations that made sense. I can tell a good technician by how they resolve the issue and how they clean up after. John P is one of those, and with a very friendly and professional attitude and good business ethics, this one is a full on 5 stars !

Ellen Davis

2 years ago

Robbie was very professional and did the work in a timely manner! The office communicated wonderfully. Thank you!

Roxi Miller

3 years ago

I was scheduled for a tune-up. Prior to my appointment, when I was called to confirm; I asked if the service person could install a new thermostat. I explained why I needed help with it, since I’m disabled. I told the representative that I would tip the serviceman to install the thermostat for me. I was told that was ok. When 2 servicemen arrived, I explained upfront what I needed and told them that I had cleared it with the company. They said they could do it. After the tune-up, the conversation was nothing but buy this and you need that. If I agreed to a $850. filtering system, they would install the thermostat free. The thermostat was not installed and I feel that I was misled and that the servicemen were trying to take advantage of me.I’m angry and disappointed.

Marc DeDario

2 months ago

Robert L came by to handle my AC summer service. He was great! Efficient and very through. He gave me some good options to make sure my AC system will last. Thank you!!

Lee Anne Bylund

a month ago

Kevin has been our tech for 4 years, he is knowledgeable, professional, friendly, quick and very neat. Its nice seeing a friendly face when problems arise.

Macy Erson

3 years ago

Two guys worked on my Furnace installment today and they were unbelivablly nice had great sense of humors and they came in and were very respectful of my space. Their names were Justin and Phillip and because of them I highly recommend the company and their service. They clearly had a hard job removing the previous furnace as it was very big and horribly installed before from a different company and they had no problem at all. Thank you and great job the new one is awesome!

Mayra Burnham

4 months ago

I am very satisfied with the service provided. The technician was very professional, and he had a great attitude. He showed up on time and installed my water heater. Very efficient. I highly recommend Climate Control Experts.

John Berkhoff

4 years ago

Used for filter replacement for commercial space. Paid to come back to inspect, once I found out that wasn't included. Technician sent me an estimate to clean coils and add R22 fluid to two AC units, when I in fact, I only had one. The estimate was over $2k. After being quoted for two units, when I have one thermostat and clearly one unit, I decided to get a second opinion. The new people quoted me half the price, apples to apples, but when they came out, were honest enough to tell me it didn't even need the cleaning and the R22 was good.My office called and asked for a refund for the dishonest and incorrect recommendations, to which we were told they would issue a refund. Two days later, we were told Jeremy the Chief of Operations would not send a refund and they were standing by their estimate.I may have lost $120, but I saved over $2K going with an honest firm. I used Legacy Air in Las Vegas. Super honest and nice.

Ray W. Johnson

4 years ago

Well done! Friendly and helpful. Good service. Walter Valdez took care of the safety check and flush of my water heater. He then provided an excellent inspection. And sent it (along with pictures) of what needs attention. I am very satisfied with this company.

Marina Fiala

4 years ago

We purchased a new hvac system with climate control about two years ago. The company has been on top of any issues and always quick to respond. Jeff came by for a regular maintenance check. He was very polite and professional. Our only concern was changing out the air filters and he measured and wrote down the specs for me.

John Urpsis

5 years ago

This is our 2nd time using Climate Control for installation of new units.Our Condos have had some issueswith infrastructure that caused quite a few problems with the installation of both new AC units and heaters. Technitions have been back and forth many times, working hard to retro- fitplumbing and drainage so that everything was up to code, so everything worked properly and passed inspection. The slight inconvenience was well worth the end results.This is a Family owned business, that will not rest until you are completely satisfied with the job. Any company can get great reviews when all goes smoothly, but only a superior organization can get positive reviews even when hit with and overcoming multiple issues. 😎👍

John Baniqued

2 years ago

The company representative, Bryan Stevens, arrived on time. He was personable yet very professional. He easily answered all my questions in terms I could understand, provided background information I would need to make an informed decision (applicable even if I didn't chose Climate Control Experts), and was very thorough. So far, quotes are competitive.UPDATE - Climate Control Experts won the contract and installed the new Heating and A/C system. Jeff and Andrew, the installers, were efficient, knowledgeable, very professional, respectful, and did an excellent job, (inside and outside), including the clean-up. Climate Control Experts may not be the least expensive but they are outstanding in their work; you get what you pay for! I very highly recommend Climate Control Experts.

Denisa Denisa

5 years ago

great company gavin is awesome showed up on time very knowledgeable did the heating inspection on the new installed AC unit very satisfied with the service and installation cost saving on my electric bill is great all the staff at climate control are very good at what they do

Tricia Spencer

2 years ago

Amazing service start to finish. We will definitely be using them again! They came right out. Professional, knowledgeable. Great price. Joey was awesome! He did a great job! Hands down one of the best companies we have delt with. We’ve had many plumbing needs/ issues over the years. Best by far!

S K

a year ago

I highly recommend climate control experts. My old HVAC service company couldn't diagnose my trane unit that had problems. They mentioned trane needed to diagnose it and they never answer there phones they gave up easy and claimed it was a complicated two stage system that cannot be fixed without trane getting left me with no heat. I called climate control experts Jason and Joseph both very professional compared to the company I was using and what I appreciate most is (Jason called trane at least 10x they never answer their phones) he got a hold of someone from trane and Jason fixed the problem it needed a new compressor they removed and replaced he even cleaned the ac inside and out to look new at no additional cost he goes above and beyond I never leave reviews but when you get someone like him fixing you're HVAC I would feel bad not mentioning how polite professional and courteous he was night and day from other HVAC services I've used can't thank you guys enough for fixing my Trane 16xlc I will always use you guys for a and service calls Thank you Climate control Experts

Sheneka B.

6 months ago

Unfortunately, my family and I almost got ran off of the road by one this company’s drivers. When we pulled up next to the work vehicle and asked what is they issue. They then flipped the middle finger up and drove off. That’s not very professional nor is it courteous. I would never recommend this company for services after this experience.

Evelyn Moore

2 years ago

Our pipes had been making a knocking noise in the garage and one of the small irrigation pipes had a small burst yesterday. So I Googled a plumber in N. Las Vegas and the 1st one that came up was Climate Control Experts. So I gave them a call, the girl who answered was very nice and professional and said someone would come out same day and they'll call before they come over. within a couple of hours Alexander showed up. He was very friendly and nice. I showed him where the problem areas were and he said that it could be fixed but he didn't have the parts with him so he said he would come back the next morning (today) and make the repairs. Alexander & Jose showed up around 9 a.m. and they were all done by 9:35 a.m. . I was surprised how fast they were done and I'm very happy with the repairs. the price for what had to be done was reasonable I thought and obviously it's something that had to be done. Alexander and Jose were awesome. I would definitely recommend Climate Control Experts for any plumbing needs.

Kathryn Augspurger

2 years ago

Jose was a friendly and pleasant technician. He was very professional and efficient in his work and did an excellent job installing my new water heater! I would highly recommend Jose and Climate Control for any of your plumbing needs!

Christina Hernandez

4 years ago

Carl was Awesome. Friendly and professional. Gave me different options on the things I need to have done. Gave me estimates on what I need to have done. I would definitely call him again. Everyone I have dealt with from this company have been helpful and knowledgeable. Awesome staff.

Chalese Holland [Taylor, Glen ES]

a month ago

Kevin was very professional and efficient. Great job.

Bernalyn Mamangun

4 years ago

I want to commend Jaime Tapetillo for doing a great service in our AC tune up. He has a lot of good advices for our air conditioning. And is really knowledgeable in the job he does! Two thumbs up!!!

Donna Toolson

2 years ago

I purchased a new AC from this company 3 years ago and spent $8,000.00 they are great if they are taking your money. I have purchased service contracts and they have cancelled 3 times. Once they sent a tech who could not do the job and I had to wait until the next day for another tech. They will not give you a time frame for an appt you have to be available all day, they say that way you can go do what you want for the day and they will call you before arriving to give you time to get home. I called 6 weeks ago for a service appointment they are scheduled that far out and I took the appt and waited 6 weeks . I received a confirmation for appt the day before and then the day of appt they called at 9am to say they are really busy and could I reschedule. At that point I am done and will never use this company again. Do not buy the filters they want to sell you they are not sized correctly, my filters are 20x20 and these are so small they gave to be taped to the frame so they don't fall out.

JK Toston

4 months ago

I feel like the techs are definitely geared to tell you stuff is to old or broken (when its not) to try to get their sales rep out to your house. In general, always get a second opinion, glad I did. This company has left a bad taste in my mouth, instead of looking out for the customer they caused unnecessary worry and stress.

DEBBIE PARRISH

3 years ago

Jimmie Rivera is such a pleasure to work withHe explained what was happening with our heater do that we understand what really was going on with it. His outgoing nature and genuine honesty made it eady to see if more problems come up we will call on this company for help. Also need to mention that the women that dispatch and answer the phone, Monica in particular, were helpful and pleasant . Kept us updated on tech's arrival.

Mai Cai-Boxrz

4 years ago

Upon calling Climate Control Experts regarding lack of hot water, they were courteous and friendly on the phone, had me schedule for a tech immediate and Joey showed up within 3-4 hours on the same day. He was professional, knowledgeable, gave me repair/replacement options and a reasonable fair market replacement price/warranty with a veteran’s discount too. I would definitely use them again.

Otto Morrison

3 weeks ago

Jaime very good at his specialty Had to repair dry wall hole from air return that was put in in error

Lewis Jefferies

a year ago

Jesse was very through on his inspection of my HVAC system. He is the first one that changed my air filters and told me that they should be changed more in the summer months. He showed me pictures of my motors in the attic and what should be done in the future, also other preventative maintenance and the costs .He was very professional and friendly.

Monique Parris

2 years ago

Very easy to set an appointment. Our technician Patrick was on time, friendly, professional , and very knowledgeable. Thanks.

Jimmy Ruiz

4 years ago

From the time I made my appointment at 8 AM, customer service was patient, friendly and helpful. A couple hours later, I got a phone call to confirm that I had made a reservation for the time that I had requested. A few hours later into the early afternoon, I got a call from a representative to update, that it was going to be a slight delay and they did not forget about me and they did not forget about me and get to me as soon as possible. I appreciated that, they kept me abreast when they were coming. When the technician showed up, Joshua immediately placed his booties on his boots after greeting me and entered. He listened intently to my concerns and immediately knew what was the problem. He went up into my attic and was very thorough with his inspection and highly suggested to fix what the developers did not do when I bought the house new and because of Joshua his, knowledge, integrity, patience, concerns, listening skills, articulating how correcting what was overlooked, making my heater and AC more effective and his thoroughness. I will use them again and recommend Climate Contol to everyone. The problem was fixed. Joshua is an asset to the company and I will definitely use them in the near future to make my HVAC more efficient.

Aya Windle

5 years ago

Houston did a great job of noting an error with our system and quickly remidied the situation very professionally. He was also very considerate in wearing booties and covering the floor for the ladder.

noel acosta

4 years ago

Jimmie Rivera is the best technician who dealt with my concern on my AC unit! He worked fast and so professional with a good attitude too! Moreover, your customer service team was excellent in keeping me informed about the update of their dispatch personnel until the time of his arrival!

Roger Hallback

3 months ago

Phil came to do a service check and should me what the problems were with the AC units! He was completely helpful and professional! I will be using them to replace both ac units

Charlotte Bell

3 years ago

I was very pleased with Climate Control. Mason was very professional, efficient and nice. He showed up wearing a mask and used indoor booties.
This pleased me because I was wearing a mask too. We were both looking out for each other and I appreciated this unsolicited gesture on his part.

Rick A.

4 years ago

I scheduled maintenance for my existing water heater with Climate Control Experts. They came and the technician, Joey, talked us into the purchase and installation of a Noritz tankless water heater. Joey came out 5/6/19 and installed the EZTR50 tankless water heater. That day I paid him $3767.90. I called the company for an invoice and asked in detail what I paid for. Part of what I paid for was for the permit and inspection. After calling and emailing multiple times over 3 weeks I finally had an appointment for the manager to come out with his explanation of why it still hadn't been inspected. Ryan came out and explained the new water heater would not pass inspection because the gas line was not up to code. The unit requires a 3/4 gas line to run efficient, be up to code and pass inspection. They used the original 1/2 gas line to hook the unit up. I simply asked that they replace my current gas line going to my old water heater with the correct size gas line which they would not agree to. After going back and forth and explaining we would not agree to run an additional gas line outside or inside along our garage wall we agreed on putting back a water heater with a tank. I was finally emailed by the director of the company Jeremy Anderson. We agreed on a new price of $1,000 for the tank style water heater which included bringing it up to code and inspection. This was done 6/8/19. At this time I have not been refunded my money or had an inspection completed on the new water heater installed 6/8/19. I have sent 2 emails and only gotten 1 replay stating its in process and he will get me a status update. As of 6/13/19 no update, no refund and no inspection. I reviewed this company's Facebook page and came across a post from February where Climate Control posted the replacement of a tank style water heater with a tankless water heater. A customer commented that the gas line needed to be 3/4 to be up to code and the reply from the company was per Noritz, 1/2 gas line is acceptable. The customer replied It may be acceptable but city permit won't allow it. This was brought to the company's attention but they still install these water heaters incorrectly. If I would have not complained about the inspection I would not have known it was installed incorrectly. How many people have had them install a tankless water heater that was never inspected and is not up to code. I can only hope none have caused a fire or gas leak. This has to be illegal.Update 6/18:Refund was finally processed 6/17. The new unit still has not been inspected but at this point I am tired of contacting this company. I have even tried to contact the owner of the company, Chris, with not one reply. Be very cautious with Climate Control Experts. They have turned from providing good customer service to a sales company that doesn't professionally install their products correctly!Update 6/21:The unit was finally inspected this morning. I was advised there was a glitch in the system and that is the reason no one came out last week to inspect the unit. The process started 5/6 with a tankless water heater and has now been completed 6/21 with a regular tank style water heater. Even after all my reviews I have not even mentioned the 2 missed appointments and 3rd late arrival where the tech gave me his honest excuse that he overslept. This has been my honest review. Unfortunately I had to go to the BBB, Nevada State Contractors Board, social media outlets and news outlets to try and get this resolved. It seemed once I started going this other route is when things started to get done. Also very unfortunate I tried to reach out to the owner to get this resolved asap but I was blocked on Facebook, no reply on Instagram and my comments removed from LinkedIn. Take my experience as you want but this has been a very unfortunate situation.

Jung Warren

4 days ago

We'll use this company next time, annually.And Curtis Coker was very professional, knowledgeable & responsible for his works.He has been on time when we needed him.

Manas Mandal

a year ago

It was confusing and not clear who we called for AC repair service. Website says Climate Control, who I had used before and worked for me. After contacting this time, it’s Fetch a Tech, we didn’t know who we’re dealing with until one more call and the manager explained the acquisition of the company. William came within the window that was given with a second call, original schedule was not honored. He did a good job explaining the capacitor replacement, spend adequate time, respectful and friendly. But he left without checking the circuit breaker and not tightening the loose wire. I had to call and he came back quickly and tightened the wires. It’s a good experience working with him.

Randy Johnson

3 years ago

I called the Climate Control Expert Office and was greed with a very polite office worker. I reported my problem of no hot water. Shortly after my call I received another call to inform me my technical was on the way to my house. Within one hour of my call Mr. Wayne came to my home. He was very friendly 😊 and started from the basics of trouble shooting my problem, less than five minute my problem was solved. He was very knowledgeable of my hot water heater system. Thank you for your excellent customer service. Randy Johnson.

kathy kite

7 months ago

The AC techniciain was very friendly and kind to my dogs very professional and explained everything to me with pictures very pleased with the service.

Angel Ling

8 months ago

Ricky provided me very good details with explanation of how my AC/ Heating system works. He is very professional with great knowledge in checking my system. Excellent services from Ricky, thank you so much!!

sheed malik

3 months ago

Mr. Fulco was very professional and courteous. He explained everything that he did and also answered my questions. I would recommend fetch a tech .

Luz Cruz

8 months ago

Brian Johnson was quick and professional made sure to contact and speak with me during the A/C inspection.

Gwyneth Johnson Linton

2 years ago

Jimmie helped us , he was honest well versed in his field. He answered any questions I had and was able explain what was needed. He also provided options. We are very grateful and will continue to use this company and refer them to others. You will happy with the service.

Sue

3 weeks ago

Professional and polite in communicating with home owner. Efficiently set up and accomplished the installation order of items related to AC system.

Hazel Carranto

3 years ago

Had called them for a seasonal tune up.They were very nice. Josh T. was awesome. He was very polite and professional. I feel that I can trust him. I also signed up for the yearly maintenance program. Cost was reasonable. My next appointment, I will request for Josh.

Samuel Novotny

4 weeks ago

Sean came at appointed time and preformed a complete plumbing inspection and cleaned my water tank. Great job.

IRIS PACHECO

2 years ago

Today was our 1 year maintenance. Climate Control as a company has earned our vote as being truthfully the BEST COMPANY to deal with. A signed contract has little significance if the actual performance is not carried out. From the moment we decided to hire Climate Control as our forever company, there has been no regrets. We purchased the entire A/C-Heating system in 2019 and have had no problems with the unit or the service of CC. Raul David was our service tech today. He was not only very courteous but also very efficient in his performance. His face mask along with his covered shoe booties was so appreciated. Thank~you Raul and CC for having such respect for our health safety as well as for our home. We look forward for our continued future relationship with you.Again much thanks ~ Iris & Mike

Herbert Nouchi

a year ago

CCE replaced my AC system on May 23 after a recent AC tune-up, Alex, the supervisor indicated that the return air grille was undersized, the condensing unit was about to fail based on the readings taken, and the evaporator coil needed to be changed to be compatible with the rest of the system. The condensing unit, thermostat, evaporator coil, and return air grille were replaced by Cory and Jacob within a day. They did not take any breaks and skipped lunch in order to complete the job promptly and removed all trash from the premises. Alex performed a quality assurance check while the work was in progress. Kudos to CCE for their work ethic and dedication to excellence. I would not hesitate to call on them again, should the need arise.

KDraper Passin thru ADV

3 years ago

Josh and Basil were both excellent technicians! Josh - heating/AC, Basil - Plumbing. Both finished their work quickly and efficiently which is what I needed.The information given was equally valuable looking towards the future and the needs of all my equipment. I have asked for a inspection for purchase a new HVAC system and a water treatment system.I recommend Climate Control to everyone!

Stacey Frost

3 years ago

The guys were very responsive & polite. They provided details so that we had clear understanding of what to expect. The installation was clean and efficient. Bryan was exceptional in his service and follow up. Shawn came back for follow up repairs and completed the work even though he was by himself being a man down. Bryan showed up to assist Shawn in completing the repairs. I can't thank them enough for their hard work on a hot day crawling around in the attic. Congratulations on having these 2 great employees, they are an asset to your company. Also thanks to Callan for keeping us informed thru the process.

Barbara Boughton

3 years ago

When I called Climate Control Experts I was in dire need of help with a plumbing problem. A nice lady by the name of Nicki set me up with a Plummer who came out pretty quickly and his name is Basil. He got to the problem quickly and got things running again for now. Basil is coming back today to see what is causing the backup at the main with a camera so we can tell what is causing a blockage. Very through.

Kyle Green

2 years ago

Climate Control Experts came and checked out my HVAC system. After a inspection gave me advice on preventive measures to take to maintain efficiency.

Roger Classon

3 years ago

John was very courteous and knowledgeable.
He was prompt and completed the work in a timely manner.
I will recommend Climate control experts to my family and friends for their plumbing needs

Nick-Bea Baker

4 months ago

Very happy with everything from start to finish. Very professional and trustworthy. You don’t see that from so many companies these days, I will be using Fetch-A-Tech again for sure.

michelle rehm couture

3 years ago

I actually called another company first and I told them I would not be home but my son would be. Because I missed their call, they cancelled me. SO I called at 1530 hours to see if they could get me in today. I received a text at 1649hr with a picture of tech stating he was on the way. He promptly assessed the problem and was able to replace my thermostat right then with the equipment he had on his truck!

Sandi DeSilva

a year ago

The first time I called it was a Thursday morning. I saw their ad in TV the night before. I had a serious plumbing problem. They had a serviceman in my area so he was at my house in 1/2 hour. He diagnosed the problem in another 1/2 hour and showed up the next morning with a helper. In three hours the job was done, fixtures replaced & I haven’t had a problem since. That was nearly a year ago.So when I needed a new furnace/ air conditioning unit they came right out, measured, ordered the bee unit and came out a week later. The old unit was over 40 years old and it took two men most if the day to get it out. The install was done & it actually has a thermostat that can be read and programmed - the old unit was archaic. It is much quieter and they came out a couple of weeks ago to service it for winter. Perfect.Climate Control Experts do what they promise, are fast,, their service people are courteous and knowledgeable and they guarantee all their work - all at a reasonable price. I recommend them to everyone I know and will continue to do so.

Dianne Austin

3 years ago

Our air conditioner went out on Fathers Day... the outside temperature was 106 so we were desperate! I called this company and they came over quickly and fixed the problem right away.... Raul was great! I highly recommend Climate Control and will be using them for all maintenance from now on! Thanks for helping us out!!

Nick Ceryance

3 years ago

Mason was our tech and he was great! Very polite, professional, and a nice guy too! He replaced 2 fan motors, 2 capacitors. It was also 105 degree and the whole time he was in the hot sun. After everything was complete he turned on the A/C and it rattled. He wouldn’t leave until it was fixed. And again in 105 degree in direct sun! A true asset to their company and a professional tradesmen to say the least :)

Jen F

3 years ago

I have never used this service and never will. I have called and made multiple complaints concerning your service drivers unsafely parking their trucks over night and storing them in a residential area when not in use. Both drivers are not residents of the neighborhood. One supposedly “stays” at a friends house and the other rides every day back and forth on his motorcycle to pick up his truck. The way they park is unsafe and has almost caused multiple accidents. At one point there were three trucks parked. They either park back to back right at the beginning of the corner or one truck on each side of the corner blocking visibility to turn safely into your driveway... or turn the corner... without almost hitting or getting hit by a car... or even worse almost hitting a pedestrian walking across the street. According to Clark County codes they should not be parking their commercial vehicles in a residential area unless they are providing service... which they are not. I do not support a company who supports unsafe practices and breaks county codes. I will definitely never use your services or recommend this company to anyone I know. Please move your trucks.

Jon Lindquist

6 years ago

Tremendous quality; tremendous value; tremendous service!We've never had a more pleasant experience with an HVAC company than we did with Climate Control Experts. In addition to installing a brand-new, high-efficiency system at a great price, every employee we encountered, from the ladies in the office to the technicians who came to the house, was courteous, helpful, and friendly. And the best part? Our house hasn't been this comfortable in years!We've been here for seven years and with our old AC unit, we would have to call in an AC service company, for something, at least once a year. And each year, one of the various companies would come over, examine the system and duct-work, then perform their services - till next year. This year, we tried something different: We called Climate Control Experts! They, like the others, came in and examined the system and duct-work, but Climate Control Experts actually identified a problem that none of the other AC services spotted: The return! Ours was too small for the unit! So all this time, our unit was starving for air, working harder than it should, and costing us a small fortune - and we weren't even getting the 78 degrees! All these years and all those companies that came over, not a one of them ever said anything about the return. It pains me to think about the thousands of dollars we wasted by not calling Climate Control Experts!Over the years, I've had a lot of great service at many great businesses, I've eaten a lot of great food, and seen a lot of great shows, but I have never felt the need to write a Google Review about any of them. That's not the case with Climate Control Experts. I want to shout it from the rooftop: They're the best HVAC company in town!

Chris Bown

a year ago

AC died. Called Fetch-A-Tech and they got Jimmy Riviera out same day. Jimmy dx'd the problem and got the AC running. Great service from and great company. Highly recommend.

Kim Hutsell

4 years ago

Josh was professional, prompt, and was very clear and precise on what repairs needed to be done. As a former employee of the company who’s witnessed first hand how dedicated and truly concerned for the customer these techs are, I can say honestly I will NEVER trust my AC unit to any other company. Great job, Climate Control. And thank you, Josh, for your excellent work in taking care of my family.... and to Jeremy, the Worlds Best GM.

Leo Mena

a month ago

Your company should really consider making Ethan a manager. He cares about his customers and goes that extra mile. Great delight really!

Julia Cichon

4 years ago

This is for Aaron M. because he was very clearly explaining the thermostat settings to us. His patience and professionalism are very much appreciated. He didn't rush out of here but took the time inspect and talk to us about regulating the temperature correctly. We want the company to know what outstanding service he provided.

Marcus Fernandes

4 years ago

Good service but I do not agree with the price inflation of the systems they would install. They were very knowledgeable and the labor price was standard for this work just the units them self were inflated. Scheduling was a little weird for people working each day 9 to 5 but we eventually worked it out

Heaven Blackmon

a month ago

I was red to change my review because some of the workers are actually good at their job and are very communicative. I got a call and missed it they left a voicemail saying they will be out today(Monday) to replace my AC FINALLY After months so I called back to confirm not one hour later they said I missed the opportunity and they have scheduled me for tomorrow there’s nothing they can do now. Great I call today and confirm someone will be out and this time they said it was was scheduled for tomorrow (Wednesday). They have NO communication skills what so ever so FED UP with dealing with this company they are the absolute worst. AVOID AT ALL COST SAVE YOURSELF THE HEADACHE*just would like to add we still have an issue and not once but three times today I was called and told someone is on their way right now and nobody showed up getting pretty upset now.We had our A/c replaced by this company around 6 or so months ago and it was way overpriced as in 20,000 for one AC instal and since then problems our old unit worked great we called to get it running for the summer and they told us we had a leak in the attic so we agreed to just get a new unit. Fast forward to now and the unit powers down and has an error code and won’t push any cold air out my house is 90 degrees. What a roller coaster we have been on this company has came to my house 6 times has done basically the same thing each time added a pound of coolant awesome but that’s not fixing the issue. They replaced the motherboard or whatever still not fixing the issue. Now here is where I get upset they come out to the house and yet again only adds coolant and I let him know that isn’t fixing the issue and tech states he would have to come out to do an extensive search for a leak if this doesn’t solve the problem well sir you’ve added that coolant 3 times now. They are simply not wanting to do the work but still get paid . I had an appointment today they told me last week we will be there Monday just not sure what time and now it’s I’m scheduled for tomorrow. So they just shrugged me off now and pushed it out because they were too busy or doesn’t have anybody to actually work. I’m so fed up it’s been weeks of them coming to my house and doing nothing and on top of that we paid a LOT of money for something that doesn’t work. It’s unfortunate we chose this company because they are the ones with the warranty for the system otherwise I’d look elsewhere.

Yordanys Ravelo [SSD]

6 months ago

Juan Castaneda just provided the best service we have ever received from Fetch-A-Tech. He was very informative and took the time to educate us on our best options for our HVAC unit. So thankful for his honesty, professionalism and outstanding customer service. As an added bonus, he is bilingual in Spanish and English. Thank you Juan for making this process so easy. We highly recommend Juan as your tech for your future HVAC needs.

Jim DeGarmo

8 months ago

The repair to the attic access trim post HVAV Installation was fabulous! Looks better than new!

D Luptak

8 months ago

We had a minor repair on our system and Joseph did a great job of repairing it so we could have heat again. Thank you so much!!

Maxine Chism

2 years ago

Cy checked our A/C. Was professional and explained all that he did. I was totally impressed with him an his ability to take the time to show me what he had done and why.

Tammy Sahraoui

2 years ago

Service is quick polite and curtouse. But just a little bit pricey for my Budget. If you can afford it. Go for it.😊Did make excellent price for yearly maintenance on A/C.But would not allow me to pay half of the price, and make 4 months payments for a part that would keep my A/C have a longer Life.

Becky Lerma

3 months ago

Great customer service and tech m icians are knowledgeable and personable.

Sonia Wilson

6 months ago

We just want to say that Joshua Thompson and Will Nast servers are air- condition they came and checked our air-conditioningI found somethings wrong they came and discuss it with my husband and I we told them to fix it they were very professional about their discussions of how to fix it. We are very happy the way we were treated by climate control experts we recommend them to our friends and family and we're very happy!😀😀😀

gerald finney

a year ago

These Guys are great! System went down last night and we had a tech in our home by 9am. Fixed by 10!

Courtney Farese

3 years ago

Called on a Sunday afternoon and Wayne was able to come out within 2 hours and fix our kitchen faucet. He was knowledgeable, friendly, and did a great job. Would absolutely use him again!

Ed and Bettina Berg

4 years ago

The company provided a swift response - within a minute or so of my Yelp inquiry. Carl Rowe was my technician and he came out and fixed the issue promptly and courteously. The price was reasonable - nothing is cheap nowadays but having been gouged before I would say the prices were competitive.

Daryl Picadura

a month ago

He came completed job, said everything good.

Kim Monserat

2 months ago

Donnie S. was very helpful, honest, and descriptive when it came to explaining about the maintenance of my A/C. Thank you for your help!

Sean Cottman

7 months ago

The team that installed my new heating and air units were professional and on time.

Florencio Medina

2 years ago

The representative his name is Robbie he’s a very good guy and eager to help I really appreciate that and what this company stands for. I will definitely use them again on whatever job that I might need and also recommend them highly you guys are awesome thank you

Jakeia Robertson

3 years ago

This company was able to assist me even though their technicians already had a busy schedule. Matthew came out to do some plumbing work and returned the next day to finish up what he could. I appreciate everything!

Jason Irvin

3 years ago

Our technician was Mason! When I tell you this guy knows his stuff and is UBER professional I’m not kidding ! He spent time on my AC units and gave me a real sense of what needed to be done and what could wait!! I have never said I want one person to be my technician permanently but I’ve now put in my notes it’s Mason or no one! Thanks for taking care of us man!

Marina Reyes

3 years ago

I am so glad to have used your company will be using you with any future problems thank you so much.Will is an outstanding worker so glad he was the person that showed up.

Sarah Magpayo

3 years ago

Climate Control is really the best AC company they really took care of us when our AC broke they responded right away and replace our AC in one day. Aaron Crawford and his whole team areso awesome , every time I would call they respond and answer my calls right away! They even help you with your loans and explain everything to you!! I would highly recommend climate control:) Thank you guys!

sharon fratilla

7 months ago

extremely knowledgeable and helped us determine where new ducts and return registers needed to be after our remodel closed off our return registers

Brian Irey

9 months ago

I’ve used this company for years. . Always been responsive and on time. Fair pricing too.

allen lee

2 weeks ago

Sean Belding is the most detailed and experienced tech I've ever encountered since we moved here in Vegas.
He took time explaining in detail the problem with our water softener system.
Will be looking forward to see him on our next summer service.

Yvette Williams

7 months ago

Joseph was an excellent tech. This company recently bought the mom and pop shop but I'm pleasantly pleased. See you for my summer maintenance.

Janet MEYERS

6 months ago

Update: Awesome work now. Im happier with this company.Sadly I really trusted this place for the last 2 years, But then they merged with another company and now their called Fetch A Tech. They came out to do maintenance on my heater and ac and found an issue so they said the would give me a good deal if I had it started today. 11k for new ac and heater and ducts. Well they started at noonish and worked till almost 8pm. I got them pizza as I felt bad. They did a great job except bolts and or nails were all over driveway garage and street. They told me they would be back next day 8 to 830am. They actually didn't get here till after 1030am. I was upset as im handicapped and elderly and have a dog that barks. The lack of communication was horrible and stressed me out. When the guys left they said they were done. 2 weeks later I get a call that they need to come out and do repairs in the attic drywall and painting. I wasn't told that. Well again the guy comes out and asks me what he needs to do? Lol I don't know. So he calls someone and he didn't need to do anything and leaves. Ugh. Now I get another call and she states I need a building inspection. I said what? I wasn't told that. Well we scheduled it and she says she will call a day before with time frame. Again no call so I call and the receptionist says 8 to 10am tomorrow. I questioned the times again and she puts me on hold to ask. I asked to be transfered to the person that had called me about it. She explains but again miscommunication. Building inspector doesn't come out here they do a video call. I have lost my faith in this company maybe its because they are merging but I just spent 11k and this has been not only stressful on me, but I have had to call them way too many times. They should be communicating with me and not leaving me hanging. If I get a text saying there be there within 45 min they should be there or call me. Not me have to wait and 2 hours later I have to call. Very unprofessional in communications for sure. The staff is always nice and workers are very good. But the lack of communicating is not good.

Vicky Alvarez

a month ago

Kevin was informative and explained everything that needed to be done and how much it would cost
Thank you very much Kevin

Brenda B

3 years ago

JT was very friendly and a wealth of knowledge...great job!Additionally, he took the time to ensure everything was in perfect order; which meant he had to run to the hardware store to find a special part.Even though I had 6 separate jobs that needed to be done; which should have taken 2 days...he stayed over 7hrs to get it all done in one appointment! Unheard of!!Thank you for valuing my time and ensuring satisfaction!!

Janet Sipes

a month ago

Terrible. Did not install correctly, had to come back at least 3 times. Cant get warranties and want to be paid before job is complete.

Joe Unitas

4 years ago

Jimmy was at our home within a few hours of scheduling the appointment. He was very professional and took the time to explain things in a clear and concise manner. He reviewed what was needed to improve our overall system and what additional optional add on's were available but not required. Great experience with Jimmy!

John Taylor

2 years ago

Mason was on time and did an inspection on our air conditioning system. Showed us the pictures and detailed list of what he found wrong. Very professional all the way.

David Marcarian

3 years ago

Everyone was so professional, courteous and conscientious. Lee was amazing as went above and beyond and did an incredible job sealing the light fixtures in the ceiling. They were not only prompt, courteous and communicative, but were extremely efficient at accomplishing the task, and communicated why things needed to be done. HIghly recommend.

cathye johnson

4 years ago

Josh did a great job explaining what was needed. Explained every step of the procedure. Made suggestions. Answered all of my questions and concerns. I would recommend him and his company.FOLLOW UP... William came out to check the electric filter and check the Freon level. Topped off the Freon , explained everything. LOVE THIS COMPANY.

Thomas Sims

3 years ago

I came home in the wee hours of the morning to find water on my garage floor coming from my water heater. I did a Google search, and they were one of the companies that pulled up with great ratings. Eventually, they were able to have someone come out. Aric was great. He explained what my options were and helped me out with this involved process. He came back that evening, once the other work was done to prep the area, to install my water heater so that I would have hot water. Aric is a true professional.

Nora Cooper

2 years ago

Aric came to check out my tankless water heater which hadn’t been flushed since install in 2005. He installed the isolation valves I had previously purchased and flushed the tank.I found Aric to be very professional and knowledgeable, answering my many questions. He did a great job and left the area clean. I am quite pleased.

Bill Hart

4 years ago

Josh just left after completing my winter service call and I could not be more pleased with this man. His professionalism, as well as his kindness toward this old guy was both comforting and reassuring that this is a quality and honest company to deal with. If you are reading this and need your air/heat unit serviced, please call them... you will not be disappointed!

tamara romo

8 months ago

Fetch a tech are wonderful! Ive been with them since aclv when they installed my ac. They do hvac and plumbing work which is awesome so i can stay with one company for major work. All nice guys and willing to work with me in any aspect. Hard to find good trustworthy people now a days, important in my book!

Tom Fitch

4 years ago

Jimmie R could not have been a better consultant/technician for us. We highly recommend him and that this service relationship will continue for a long time.

Nevada Stupak

4 years ago

Very thorough. Detailed breakdown of needs and options. Impressed with the professionalism of the service and follow up. Great team from the first call throughout the process. Best company I’ve ever worked with in this space.

Shon Spence

4 years ago

Walter did a fantastic job. Took his time to explain the problem and how he will fix it. Most importantly, he came to my house quickly and the same day.

thomas stewart

4 years ago

Great job Mike and climate control!
Did what I hired you for, made suggestions , made sure the job was correct, thanked me for my business , and left!
Happy customer!

Alison Pershing

3 years ago

Very friendly techs we've had both Patrick, and Will who were very friendly and helpful. Unfortunately the costs run at the high end, every repair is comparable to the highest average on the internet.

Janet Salls

3 years ago

The communication with Joey and Justin about the work we needed done was great! Joey came to do the job- Very personable. In addition to working on our Roman tub, he found a leak that has been costing us $$$ in our water bill we didn’t realize we had. Overall very pleased with his service and will use him for future needs.

Seidda Gansen

6 years ago

The technician was called for an a/c problem. He never looked at the actual a/c unit outside. He was messing around inside the condo and told us we needed an electrician. Lucky for us we had an honest electrician and he quickly diagnosed the problem- from looking at the unit outside!! We pointed to what the technician was working on and we were told it was the heater! If the a/c technician would have done his job and looked at the unit, he should have known. $69 for a waste of time. The office didn't care about that their technician didn't look at the unit its not their job. WHAT?! Then what kind of company are you?

Lynnda Steele

4 years ago

Can't say enough about this company and the individuals we have been fortunate to work with. This company knows how to hire good employees because they are all polite, respectful, helpful and knowledgeable when it comes to their respective positions. All have gone the extra mile to make sure the job was complete properly and we were happy with the results. Mark was especially helpful when it was mentioned we had a problem with dust and at his suggestion we are trying out a gadget placed on the unit to help decrease our dust problem.This company is the only company we look forward to seeing their employees; however, due to the fact that they get the job done the first time we don't see them often. This year was the second time we have used the company and replaced our large units this year after having to replace the smaller ones last year. They did such a good job and followed up one year later. We don't make a lot of recommendations to friends and family but we highly recommend this company to anyone who will listen to us. Thanks everyone! Keep up the great work!!

Jane kipp

4 years ago

Climate Control Experts sent Jimmy R. to do a routine check on my one year old air conditioner. No problems were found but he did offer some suggestions to help maintain my unit. Throughout the visit he was very professional. I also found him to be very friendly and open in discussing any concerns I had. We have always had excellent service with climate Control and will look forward to a continued relationship with them in the future.

Patti Nielson

2 years ago

The technician was very knowledgeable and professional. Went out of his way to travel across town to pick up the specific parts needed, returned and finished repair the same day. Very friendly and explained everything thoroughly. Would use this company again.

Lorraine Reiber

a year ago

I was very impressed with the service provided by Jimmy Rivera, Senior HVAC Technician with fetch-a-tech. He was professional and thorough in diagnosing issues with my 2 central air conditioning units, explaining the issues that required attention, done in layman terms that were understandable. Also, he was knowledgeable and familiar with my 2 Nest thermostats, able to program both to my specifications, something that I haven't been able to do since living in this house. I was well satisfied with Jimmy's service and competence demonstrated and highly recommend fetch-a-tech to anyone requiring service for their HVAC system.

Stacey Clark

3 years ago

I learned about this company at Sam's club. Had them come out for a diagnosis and an estimate. They charged me for a service charge however after I called them back they kindly refunded me because the representative said it was free. Of course it should've been because there was no work performed.

Tina M

6 months ago

Heater system inspection: came right on time. Told me what area he was looking at, showed me areas of concern, was not high pressure sales. Very pleased with service, not with my report, but thats what I needed to hear.

Barbara Connolly

8 months ago

Carlton and Ethan were great will yell others about your service because of them

Lori Feiro

3 years ago

Knowledgable, efficient and friendly service. I highly recommend them. Had kitchen faucet replaced, a reverse osmosis removed, under-sink water filter installed and tankless water heater flushed. John handled everything with ease and in a timely fashion.

Kara Kehring

2 months ago

Kevin did a great job and made sure we knew everything he checked and even showed us pictures to confirm. He answered all the questions we asked. He was friendly and professional.

Virginia Harris

a month ago

We are repeat customers for both air conditioning and plumbing. They are friendly,thorough and knowledgeable and you can rest assured that everything will be done right the first time

Sandra Larson

2 weeks ago

On the recommendation of our neighbor, we called Fetch A Tech. Everyone from Chelsea, who set up my appointment, to Colton, the tech who assessed our system, the deal makers and Chris, Jonathan and, team lead, Adam who installed the new system, everyone was outstanding! Great service, very knowledgeable, and wonderful to deal with overall! Thank you all for your wonderful service!

Ralph

4 months ago

Phil came on time and started work right away. Got to the business of checking out the units for maintenance. Made up a report and was extremely friendly and knowledgeable. Will use him again.

Daniel Cruz

3 years ago

These guys go above and beyond.. I am so pleased and thankful for the work they did for me and my family.. They were kind, courteous, and very friendly.. They truly cared about making sure everything was 100% in all the work that was done.. I am thankful and I absolutely would recommend this company to everyone that is need of ac work.. Thank you guys again for taking care of my ac needs..

Robert Decho

3 weeks ago

Our scheduled maintenance for the HVAC system was performed by Colton Blankenship. He did a thorough inspection and cleaning of the system and was professional, courteous and prompt. A pleasure to get to meet and work with him!

sdjintn

2 weeks ago

Great service and clear explanations

Cheryl Wernke

a month ago

They took care of me immediately & ensured the job was done correctly. Responsive, professional & very kind! Highly recommend.

Vegas Oma

4 years ago

Jimmy R came to do our seasonal HVAC inspection. We have 3 A/C units outside and the heating units in our eaves. We have never had such a complete testing of this equipment.Jimmy R was very thorough and for each unit he tested the thermostats, the CO2 levels emitted, and over all efficiency. Jimmy R reviewed each unit with us. He is very knowledgeable and explained any concerns he had. We would request he be our HVAC technician in the future.We were so pleased that we have a service contract with Climate Control Experts.

Cyn Eaton

2 years ago

~ We asked to do job on Saturday, was told it was 2 day job to start on Friday, 2 8-10 hr days. Instead, a larger crew came and rushed it to be done in one 12 hr day.~ It would have taken longer but they couldn’t get the new thermostats to work so we told them to just put the old ones back on so we could be done. They tried to take the new ones with them, but we told them it was part of what we paid for and we were keeping them!~ We thought they would do one unit at a time. They turned off all a/c without warning at 9am. It was not running at all until 9pm. It was 96 degrees in the house. The high that day was 104. We would have waited for cooler weather if anyone had bothered to mention that GIANT detail. About 2pm, I asked how much longer with no air and they said 2-3 hours. It was actually 7 more hours.~ They showed up with masks and booties on. I went into other room. Quite a few hours later, I went to the front room and saw they were going back and forth without either. When I asked about the masks, I was told that they are supposed to wear them, but it was too hot. They said they had put down floor cover so they didn’t need booties. No idea at that point how long they’d been stepping on my new rug inside the door without booties and not wearing masks. They should have had both at ALL TIMES.~ I asked them to make sure the back gate stayed closed at all times so that my pets could not escape. They had to remove the gate to get the new units through. He let me know, so I blocked the door to keep my pets inside. He let me know when it was back on so I could unblock the door. Later that day, my husband opened the front door and in walks MY DOG!!!!!!!! Also, on the gate issue, they put it back wrong and also put the latch upside down. My husband had to fix it himself and cut his hand while doing so.~ When they finally left, he tried to collect over $1,000. We told him it was already financed in full. My husband overheard one of the other guys say, “you better call Brian and fix this shit”. My husband was already on the phone with Brian who did the financing so he knew we owed nothing.~ The next morning, the a/c came on and sounded like a train. There was also rattling coming from the opening to the crawl space. Patrick came out to fix it and came down with a cargo pocket full of paper because the idiots left the manual in the fan, which was making the train noise. God forbid there had been a spark of any kind up there!!! Patrick also said they didn’t finish the insulation of the copper. He said when the person came out to do the inspection, they would do the insulation and also install the new thermostats.~ Monday, 9/21, the original crew shows up unannounced to finish the insulation. NOPE! Sent them away. They are not to step foot on my property.~ A/C is running loud and has a funny smell. They don't know why. Now I have a new, loud, smelly system, for a mere $16,000!!!!

Carmen Castle

4 years ago

Josh quickly assessed our problem and provided solutions and assistance in obtaining a warranty we had coming to us. He did not pressure us yet was able to provide the repairs that we agreed to within 2 days. Thanks you Josh for your help! I will definitely refer your company to anyone I know who is having air conditioner problems.

Jenny Chiang

3 years ago

Jimi is a very kind young man. He educated me a lot about heat and air conditioning patiently. He checked and changed a new blower motor just on time. I really appreciated.

Keith Hicks

4 years ago

Excellent service, My Technician Walter was very professional, knowledgeable and efficient. I had a water heater flush and general inspection of my plumbing throughout the house and will definitely be using Climate Control Experts again in the future.

jc am

3 years ago

Made an appointment on Feb 10,2020.My appointment supposed to be at 3pm for Feb 11,2020. I called at 2pm for follow up was told they will be here at 3pm. I called at 330pm and now they're telling me it's between 330p -530pm. When 530pm came around he says he can't make it because they're short handed. Horrible.

Judy Simpson

4 years ago

He was spectacular and any time I call I'll ask for him! He tried his best to get my Sense working but I think since it was set up the first time when I got the new HVAC unit. Couldn't remember the first password and now it won't sync to my iPhone. Didn't really sync correctly the first time either as it kept popping off. But Jimmie was wonderful and very patient!

Rod Rodriquez

4 years ago

These two gentlemen were professionals in what they do, when they came to the door, they introduced themselves and who the represented. Asked about the type of service requested, put their booties on before coming into the house. After showing them where the heaters are located, they got to work. After spending sometime conducting their inspection and evaluation, they cleaned up their area and put their tools away and then we sat and they gave us their conclusion of what they found. It was a pleasure dealing with these two gentlemen.

Clair Elkington

4 years ago

We were not getting warm air from the furnace. Patrick M. responded and quickly found the problem and it was promptly repaired. I will highly recommend this company for plumbing and heating.

Dana Utzinger [Fine ES]

4 years ago

Always feels like family whenever I call or they come to do a maintenance check. The receptionists are very happy and helpful. They always find a way to meet my schedule!

Sophie

3 years ago

Patrick is very nice and professional, 100% positive feedback!One thing, it would been nice if the lady who answered the phone could told me 47$ is only for ONE Air-conditioning tune-up, not the price for two stories house that have two Air conditioners, and I remember I told her it’s two stories house when I answered her questions. If I knew it’s 94$, I would at least call one more company to compare the price before I made the decision.

Kevin Wood

3 months ago

Great people to work with and very responsive. Katherine was great

Mandahz

2 years ago

This was the best service ever!! The repairman was so professional and just the nicest guy ever!!! They don’t try to haggle you and go above and beyond.

Leslie Gan

4 years ago

Worst company ever, first time I called for a tech to come and fix gas water heater. The technician arrived within one hour, really fast. He charge me $150 for for just turning on the pilot and he said to me that he replaced a piece. Yesterday morning water heater broke again and another tech came in. He is charging me $775 for replacing the pilot. I did tell him that I would check for other companies for prices, he got insulted and demanded me to pay him 75 dollars for him coming to my house. I did recorded my phone call in which they told me that at no charge they would come to my house. Worst experience ever I felt threat by San Martín

Jonathan Wikler

a month ago

Kevin quickly diagnosed and fixed the issue and made recommendations for preventative care. Very friendly and kind. Patient with my kids as well. I’m

Chris Dodson

10 years ago

The technician, John, was very polite, and explained the service that he was there to perform. John put on shoe booties each time he entered the house and was careful to not leave a mess (from getting in the attic.) We had a Spring Check done to make sure all components were working properly and efficiently and wanted to upgrade our air filters to the 6 month, box, type filters. Our system checked out perfectly and they had no recommended items to address.

Zakiya ogbonna

4 months ago

The man was very professional, he was nice and he went above and beyond to help me.

Dino Donn

4 years ago

Walter was very polite and knowledgeable
Very professional and kept me informed of what he was doing and why. He also gave advice for care of my water heater in the future. I highly recommend his professionalism to anyone or any business

Arthur Timm

2 years ago

A year ago I had them unblock my sewer line and it cost $237. I just had them do the same thing this year and the cost was $450 and took 2 hours. Needless to say I won't be using them again.

michael jordan

a year ago

Jimmie was very nice and professional. He explained everthing to me both on paper and verbally. Good tech

Joanna Bruno

8 months ago

Installed my new system in one day! Installers and technician were amazing. Highly recommended. Ricky, Mike and Adam were my guys...I am really happy with their work!

Charles Lawson

3 years ago

Customer beware! Pricing is beyond outrageous. Probably any plumbing company would be a safer bet than this one. They have unjustifiable pricing. My job specifically involved less than $30 of common sink drain parts available at any hardware store and no more than 30 minutes of labor directly under the kitchen sink. No difficult task at all. They wanted $719 for it. Like Nancy Reagan said... 'Just Say No' and then call virtually any other company. A real RIP OFF operation!

Denise Jensen

4 years ago

Will was extremely attentive, addressed our concerns and answered all our questions. He was very thorough and explained the entire maintenance service. As with all of the Climate Control employees, Will was friendly and pleasant to talk with. We highly recommend Climate Control Experts.

EVELYN JOHNSON

a month ago

Kevin checked my A/C out , thermostat and insulation unit everything checked out fine. He was friendly and courteous. He took the time to explain everything he did and showed me the pictures.

Kathy Guenther

3 months ago

Update August 17, Brian came and installed a kit on the compressor, he is efficient and friendly and expert who answers all our questions.Update: Today. July 29, our service technician was Joseph, and he trouble-shooted a new issue. Thanks for your help.Update: Today July 28, our service technician, Brian found the problem with the brand new compressor and fixed it quickly. Brian brings experience and logic to his work.Update: Today , July 20th, our service technician was Brian Johnson and he found the problem and restored our A/C to optimum condition. Thanks for your excellent work.Today, 14 Oct, our Tech was Justin Reagan. Same quality service provided.These below are prior reviews for our home.Quality workmanship and easy process to receive an appointment right away. Our Tech was Joe y P.Sam M. Was our tech today. He did a great job with our water heater service. All the individuals, including Will M., have been professional and courteous at our home. Keep up the good work Climate Control.Updated for work done May 19th by Technician David A.:comprehensive checkup and replacement of parts. Timely and efficient service.Update: May 10th 2023, Anthony came to do the annual Air Conditioning check-up. No repairs needed.

Susan Romeo

a month ago

Jimmy from Fetch a Tech was very thorough in his inspection & then very professional in his workmanship on my a/c unit.

Brenda King

3 years ago

Wayne dose experience work. Check to make sure everything was working properly before leaving. Answered all my questions. He deserves a RAISE in his salary. Thanks for sending Mr. Wayne.😁

Michael Lowe

2 years ago

Bryan from Climate Control to give us a quote on a new AC unit. He did a great job in explaining air flow, inspecting our old unit and giving us pricing on a new unit. He tried to match quotes from other companies and did an exceptional job on that. At time of this note we still have another company coming to give us a quote, but recommend Bryan if you need any work or questions on your AC unit.

William Samples

3 years ago

Your representative Joey was awesome. Took care of the leak. And we will definitely use. You guys whenever we need to. From now on and recommend you to everyone we know. Thank you so much.

Dominick Karg

4 years ago

Our service tech Patrick was very professional and courteous he repaired our central AC unit in a timely manner he was a pleasure to deal with.
Thank You
Patrick !!

Susan Heifetz

7 months ago

Kevin arrived in a timely fashion and spent approximately an hour looking over my heating system and reviewing his recommendations which even included photos for areas that I could not see. He seemed to be knowledgeable and was very thorough.

Yvonne Richards

3 years ago

Wayne is excellent. He took time to explain everything and make recommendations. Very personable and a really nice guy. Highly recommend.

Lynne Llewellyn

4 years ago

Climate Control Experts Air, Heating, & Plumbing, 3070 E Post Rd #200, Las Vegas, NVJoshua did a complete and efficient cleaning job for my Evcon Heater.He installed a new capacitor and my heater starts w/ no hesitation now.The heater is a 2008 model and this service was much better than having to buy a new unit.I am happy w/ Climate Control Experts and will certainly recommendthe company and Joshua Thompson, their tech.Lynne Ll

Megan Thompson

3 years ago

Wayne was very knowledgeable and personable. He did an amazing job and now our plumbing works!

David Rowan

3 years ago

Climate control experts did a great job from the beginning to the end. I got Basil out to my house within an hour. He replaced my water heater and did a really good job. He was professional and left the area clean when it was all done. I highly recommend them.

Patrick Lee

2 months ago

I received a tune up for my air conditioning unit by Fetch a Tech, and Colton was the person that did my tune up.I am very pleased how the job was done by colton. He was very proficient and and professional.( Also a former United States Marine)....Me also.I would highly recommend this company in the future, But colton would be the one I would prefer to perform any future tasks.

Wes Lau

2 years ago

Isaac and his team member were courteous, flexible and professional in the replacement and installation of 2 new AC units. They were timely in getting the job done. Isaac after leaving returned to the house on the first of a 2 day job to provide us a portable AC unit to cool the bedroom since the AC system for that area was removed and was to be replaced the next day. We appreciate Climate Control for providing the portable AC unit for that evening and for Issac and his teammate installing it. Thank you!

Delores Mosley

2 weeks ago

From the first call to the office they were exceptionally courteous seemed concerned about 9ur issue and responsive. I called to reschedule twice not once did anyone seem impatient or frustrated. Phil was professional but very at ease and knowledgeable very pleasant. We would request him again!

Michael Kaplan

2 years ago

Climate Control arrived on time, the tech was excellent - explained everything so we could understand, he was professional, Covid protected, and we were extremely pleased with the service

PDQ Services

4 years ago

The last time I had cleaning service on my air unit I was not sure what the tech did he could have been up on the roof smoking cigarettes for all I know. So I decided to try Climate Control Experts. I am very impressed with how thorough the service was. When the Service Technician Jimmy was finished servicing my unit he went over every issue with photographs and readings from all the various components pointing out areas of concern and that need to be addressed. There was absolutely no sales pressure, just good honest and valuable information given to me. I really appreciated the great service and will use this company for all my air conditioning and heating needs.

Linda Narumit

10 years ago

We needed an a/c tune-up and so called Climate Control Experts. The technician showed up right on time and was very courteous and professional. What was surprising is that he was honest and didn't try to find something wrong when there was nothing wrong. He did a great job. We recommend this company. In the future this is the company we will call if we need service.

Judy Van Aken

5 months ago

Daniel Dease is very efficient and professional.

Dina Fanella [Spring Mountain Youth Camp]

4 weeks ago

John
Was professional courteous and took care of the issue quickly.
Thank you for a fast fix to the problem!

Mikiah Bentley

3 years ago

The service technician, Jimmie Rivera was amazing. He informed me of some concerns with my units and scheduled an appointment time with a consultant. His friendliness and professionalism was on point.This past week Climate Control experts came to do a maintenance check on my furnances. They claimed there were need to fixes that cost 2200 dollars. I had another company come out, turns out there was one part that needed replacing not three. I’m hoping that this was a mistake of some kind and not done with malicious intent. My technician was not Jimmie I stand by that he was great. I am unfortunately going to have to go from 5 stars to 2.

Ben (Ben)

a year ago

Had a part fail and they showed up same day and fixed the part within 24 hrs. Super clean, fast and professional. It's why I use them.

Hugh Morgan

4 years ago

Patrick came out to do an estimate after Goettle was at my home early in. After inspection of the attic unit and downstairs it was determined that the prior company ripped me off. Patrick was a professional. He did not bad mouth the competition but fixed the problem and explained everything. Give this man a raise...for honesty and workmanship.

Lynda Merrill

10 months ago

I hired Fetch-a-Tech for a plumbing job and I highly recommend them. Their technicians were excellent, very efficient and professional. Joshua, Walter and Jacob extremely concerned that the job was done to perfection.

Marie Risse

2 months ago

Very nice and professional person - Also fast and knows his job - Good experience

James' A

a year ago

Climate Control Experts office staff are very polite, accommodating, and return my phone call in a timely manner. Gy is an excellent technician; he notified me before his arrival; he addressed himself and was prepared was prepared to work (COVID-19 mask). At my home, he demonstrated patience, respect, maturity, and integrity. He quickly diagnosed the HVAC problem (a faulty capacitor) and had one on his truck. Within less than 10 minutes labor was completed including cleanup and removal of his tools. With paperwork remaining, he reassured me that my mailer certificate would be deducted from the cost of the job. I would recommend anyone to contact Climate Control Experts for an honest, trustworthy technician, a fair price, an excellent, quick job, and great followup (if necessary)!

Carla Bynum

4 years ago

Jimmie Rivera is the best technician with this company by far. Great customer service skills. He is honest and very knowledgeable. All around great guy. Trust me, you want Jimmie to work on your have system!!! Can’t say anything negative about him. Thanks Jimmie 😊

Alex Schramm

2 years ago

I would highly recommend Climate Control Experts for all you HVAC Air or Plumbing needs. Mason and Joey are highly qualified and experienced technicians that will take care of your system.

Norma Thiel

2 months ago

Your technicians were over the top. Professional, efficient, friendly, great work ethic, hard working and honest. There quality of work was much appreciated. For once, I believe the job was done right. Thank you.

Theresa DaSilva

2 months ago

Joseph Moss from Climate Control is extremely polite, respectfully and knowledgeable about HVAC. It was a pleasure meeting with him and I learned a lot more than expected after is visit. He is a definite asset to the company.

donna hansen

2 months ago

Kevin is your best employee. He loves his job-and therefore gives his clients the best service possible. He takes the time to make sure all questions are answered.

brad Harris

2 weeks ago

Permit inspector came in to review previous done work. Found a few issues. Corrected all but one. Now need to schedule someone to come back out for minor work.

Ken Bishop

3 years ago

Wish we had known about this company in September when our unit had to be replaced. Great company to work with. The technician was very knowledgable and professional. Would recommend them anytime.

Aaron Clay

4 years ago

I called climate control experts and scheduled an appointment. They were extremely flexible with my schedule and got out to my property ASAP. My technician was Joshua Thompson. He was extremely detailed and knowledgeable. Within a few minutes he had diagnosed my furnace issue. And saved me over $500 on what other companies had quoted me. Other companies were trying to upsell me and tell me I needed to replace the system or other parts. He told it like it was, and he offered to fix the problem right then and there. So I took him up on it. Within an hour he had fixed my furnace, had the A/C up and running more efficiently and explained the process every step of the way! Which I greatly appreciate. Much more professional and honest than the other two large named companies I had estimates from. I recommend Climate Control Experts and especially Josh to anyone and everyone.

Stanna Headden

7 months ago

Phil was professional & explained issues in an easy to understand manner. This company is easy to work with - from them calling to schedule annual maintenance checks to reminder prompts to the service provided - it was all great! Definitely recommend

Joel Wisner

3 years ago

The guy they sent sent was very nice and seemed to know what he was doing. But the big thing is that you cannot get them to commit to a certain time of day or even morning or afternoon. They are supposed to call you the day of your appointment and then tell you if it's morning or afternoon. The first time we tried it I waited around half the day and they never called. The second time I again waited around half the day and finally decided to call them to see what was up and then they finally sent someone out later in the day. And I would beware that their service call of $40 for a water heater check is fine but if you need to buy one of those rods that go into the water heater they're going to hit you up for $275 which seemed very high.

Jon True

3 years ago

Climate Control Experts Air provided me and my family the best experience possible. We’ve used them several times and every time they’ve exceeded our expectations. Their team is full of knowledgeable professionals. Their office always kept us updated with answered all our of questions. We had to get both units replaced and the installation team was excellent. The trio of men were friendly and courteous as well very thorough. I’ve recommended them to everyone who is needs help with their HVAC needs for their home and business.

Edder Perez

2 weeks ago

Every member of this awesome team is very professional, everyone knew what they supposed to do at their best professional knowledge.It was a great pleasure to meet everyone.Thank you so much for an excellent job.Well done.EdderPerez.

BB Wolf

4 years ago

The radio commercial is deceptive. What you will get for the 78$ AC tune-up is a estimate for thousands of dollars of parts you might or might not need and hundreds of dollars for simple cleaning . To their credit . I was able to get them to wave the 78$ because I expected some simple cleaning and matenence , plus they needed to reschedule a couple of times due to my scary high roof lol. Please !!! Overall in my opinion it was a radio con job and after considerable aggravation my AC unit is no better off then before .PS . Will Nast my service guy did a good job doing what he was trained to do . Not Will but the companies deceiving business practices is what I have a problem with...

EUNICE BEEKS

a year ago

Brian the tech was absolutely the best! Can't say the same about the receptionist. Shouldn't have to ask for a supervisor for certain things.

Robert Meyer

3 weeks ago

Brian did amazing and everyone at Feych-A-Tech is very professional, courteous and fast with the repairs!! Thank you all!!

Johannah Caley

9 months ago

These guys are great, never had to worry and everything got done faster than I could have imagined. My house is cool!

Tofi Faamuli

3 years ago

Mathew B is very knowledgeable and helpful. He explain things that I don't have no knowledge about. Good to have people that are friendly and so easy to communicate with. Hopefully having this company around to keep my equipment running and safe for my family.

Beverly Robinson

a month ago

I have used them on several occassions and I am always pleased.

Sarah Trouwborst

a year ago

My air conditioning stopped working in the middle of summer and out of all the companies I tried, this was the first to immediately schedule a service time (instead of having to wait for a technician or a call back). Thank goodness I found them. Every staff member was friendly and helpful and I had a new hvac unit installed quicker than I would have with anyone else because of demand and COVID delays. I found out afterward that they have worked with many of my neighbors as well. Great job!

DCR

2 months ago

Effective and informative a/c tune up. Great experience with Robert L.

Imogene Matautia

2 years ago

Got a 2nd opinion and Gy was very informative and went step by step of what issue could be. Very knowledgeable and helpful of understanding the terminology used in this field. Would definitely recommend.

Jerlys Henderson

3 years ago

The service technicians ( Jimmie Rivera, Lee Richards and Rich), were personable, patient, efficient, prompt and knowledgeable. They explained the work being done and answered all questions that I had abut the services provided. It was an overall positive experience. The customer service provided was excellent.

N Mel

a month ago

Kevin came out and did a remarkable job. We highly recommend

Craig Wales

a year ago

Below is the post I made with respect to the Aprilaire humidifier installed in 2018. Due to to the pandemic our property has been unoccupied since March of 2020. On return in the fall of 2021 we scheduled a general service with CCE and discovered that they no longer service the Aprilaire unit that they had installed three years ago. We have previously received good service from these people but I am disappointed that they can't service equipment that they themselves installed three short years ago.The Aprilaire humidifier that Climate Control installed November 2018 failed to start when we returned to Las Vegas this winter. Patrick found the problem to be an electrical relay that energized the humidifier when the thermostat called for humidification. He replaced the relay and the system worked as expected. Due to circumstances beyond our control we were not able to return to Las Vegas within the one year warranty period but since this was the first season cycle, Climate Control replaced the relay under warranty. We are grateful for their prompt response and consideration of our circumstances.

Dawn R

4 years ago

I would highly recommend. I called at 7;30pm on a Saturday night and my AC was fixed by 9:30pmThey were super professional, I got an email of the technician who would be coming with a photoand a link to his arrival. He showed me a bid and recommend the lowest to try. It worked and the invoice had the photos of what was replaced.I would use them again and recommend them to people I know.

Arthur Vieira

4 years ago

I had two appointments with Climate Control Experts Technician's today. Jaime came for A/C service/tuneup and Walter came fo flush/sevice my tankless H20 system.Jaime and Walter were very friendly and highly professional.Jaime showed/explained the step by step procedure of Air Conditioning check up/tuneup, he showed me how he found capacitor to be bad (gauge showed 4.0 and it should be 5.0). He explained entire process and is certainly an asset to Climate Control Experts Company. Jaime also explained the advantage of Company Membership. He convinced me that membership was right for me and brought me in.Walter was dispatched to my home on the plumbing side of the job. Walter serviced and flushed my tankless water heater system. He too explained the step by step tankless H20 System flush and importance of preventative Maintenance. He explained (in detail) the purpose and differences/advantages between purchasing a H20 Softner and/or H20 Conditioning System (& having them together). Walter explained reverse osmosis H20 drinking system as well.I appreciated both technicians knowledge and professionalism, I feel confident going forward with this company's competency.Highly recommended for sure!

Franklin La Rosa

a year ago

Joseph Monturi is one of the best technicians I ever talked to. Very professional, knowledgeable, and smart. I would recommend him to anybody that needs help with HVAC. He is very friendly and very honest. Thank you Joseph.

Maxwell Blanchard

4 months ago

Our new upstairs HVAC would not run AC when we tried for 1st time yesterday. We called Fetch aTech this morning & Jesus Rodriguez arrived within 1hr. He spent about an hour running diagnostics & identified & fixed the problem. AC running great!! Thank you Jesus!!

marjatta tikigardens

6 months ago

William did lanexcellent job. Thank you. I now have heat again.

catherine ross

3 months ago

Concerned and professional workers with knowledge of the situation. Would highly recommend Fetch-a-tech to serve any needs of this nature.

Shane Huston

a month ago

The A/C was unable to keep my house at the set temperature. Daniel determined the output air was not cold enough. In trouble-shooting the issue, he found a leaking Schrader valve because the valve was not properly torqued to 5 ft-lbs. After torqueing the valve and replacing the leaked Freon, the system returned to normal.

Delores Pare

4 years ago

Houston Rogers deserves a 10 plus star. Explained what he would be checking out etc. Great guy. Has a great personality and an asset to Climate Control.Just want to say everyone from the Customer Rep to our Service guys you are a terrific bunch.This company by far goes beyond to help their customers out.It was a pleasure to meet Houston. Only wish other service companies would have more guys like himHave a great day to allKathie Croteau3322 Gulf Shores dr

Chanice Meadows

3 months ago

Let me say Doug, Carlos and Richard are clutch. These men came to our home immediately after we got approved and worked into the night then came back the next day. This has been the best service in the valley. Getting approval with Brent was easy and superb. These technicians definitely deserve high praise and respect for what they do. We has been suffering without AC!! I would definitely have them replace my entire unit again

Connie Price

2 years ago

Adam cane to my home to trouble shoot a remaining problem with my AC unit. The issue was difficult to find and correct but he patiently kept at it until the issue was resolved.

Steven Tam

2 years ago

Contacted Climate Control to unclog toilet. Response was prompt on a Saturday. I was charged $69 to tell me that I have a clogged toilet and requiring at least $250 to run a short snake through it to see if it would do the job. If not, a longer snake would be required for $900 minimum. I cordially declined. I used a plunger and cleared the clog in 30 seconds. This is a short term rental property with guests staying there at the time. Therefore, I didn't know what led up to the toilet blockage before contacting Climate Control. It turns out there was a lot of toilet paper in the toilet causing the blockage, no backup sewage. Needless to say, it was a very disappointing experience for me because the plumber tried to make a simple problem into a $250 or more scam.

Bridgett Morris

3 years ago

Best most honest nicest guy ever made me feel so much better bout my prob with a/c ..truly went out of his way to help me out .best customer service the kind of human being that everyone should try to mimic in every and any proffession..just so nice understanding and truly cares...thank you will !! Its so refreshing to see people like you so young yet so sweet n mature and shows such concern for the customers! I cant say enough how wonderful that is....

kubalabears

a month ago

The tech was very professional, patient, and communicative. He stayed to make sure all was well, and would check in regularly to ensure we knew what was happening along the way.

Estela Rubio

4 years ago

From this day forward, would like to Will Nast assigned to my air conditioner problems, when they occur. I appreciate his patience in explaining the situation and appreciate his determination to not give up until the problem is solved! You are very lucky to have him working for your team!

James Falcon

2 years ago

The technician did a thorough job of checking every item of the heating system. Would have given 5 stars but follow up appointment to maximize the ducts never happened without proper notification.

Marie Smith

3 months ago

I understand the need to charge for a service call but it is not applied to the actual service.

Tina Lowe

a week ago

Jamie was amazing! He was professional and friendly. We would hire him again.

Ryan Creelman

a year ago

Jesse was top notch and professional - exceeded my expectations for the seasonal tuneup - Very knowledgeable and pleasant. If he’s not on the management team… he should be!

DONNA WASHIENKO

2 years ago

I can't say enough good things about Climate Control Experts. When I thought there was a serious problem with my A/C their senior technician Jimmy Rivera went through the entire system until the matter was resolved. It turned out the problem was a setting on the thermostat. Besides being totally professional they were also completely honest. Thank you and I'll recommend you to anybody.

Rose

3 weeks ago

Fetch-a-Tech – ReviewJuly 21, 2023Update: 8/8/23Yesterday, the repairs on my mother's vanity were completed. The work was meticulously done, and there was no sign of damage in the affected area. Again, I thank Brent and his staff for their follow-up in getting the repair completed in a timely manner.Thank you!Back on July 1, me and my older brother and I met with Brent Buckley, one of the owners of Fetch-A-Tech. He provided us with information concerning the different heating and cooling systems currently on the market, explaining the advantages and disadvantages of each system. Brent discussed the efficiency of an (inverter system), builder, and mid-grade systems, just to name a few. Of course, the cost was a factor, and we were offered several financing plans that we could manage and stay within our budget. We did receive a senior discount, which helped to defray the cost a bit!My brother understood the HVAC language, and we moved forward with the installation of a DAIKIN air conditioning system in our mother's home in Las Vegas.Fast forward to the day of the installation. The young men arrived half-hour ahead of the 8:00 a.m. hour. They were neat, clean, and greeted me at my mother's door with an introduction and a welcoming smile. The men worked in pairs, two outside, two upstairs in the attic, and two in the garage area. The technicians: Chris Y., Jamie T., Richard M., Carlos C., and Derean T. were no nonsense about getting the work completed in a timely manner.Las Vegas was extremely hot back in July, and we had little or no downtime as it relates to air conditioning in my mother's home. The guys were knowledgeable about their expertise and were willing to answer questions that my brother and me posed to them about how certain mechanical things were being connected. As a woman, I did not feel that I was imposing on any of the technicians by asking questions; they were eager to answer my inquiries.With the job completed, we had a few areas that needed drywall attention and holes that had to be repaired. Brent set up the repairs immediately, and those were handled. We have one final repair to the vanity top, and I expect that to happen soon as a contractor came out before I left Las Vegas to survey the damage and submit a bid to Fetch-a-Tech.Since July 3, the date of the HVAC installation, my mother's home has been cooling nicely, both upstairs and downstairs. I'll need to update this review come wintertime!Nice guys and very professional; it's hard to find those qualities these days!Great service!Thank you.Rose & FrancesJaime Diaz arrived on time, and his job was completed in a professional manner. He was also eager to paint and fix drywall areas to our satisfaction.Because my mother and me were not pleased with the completed work on the vanity top, Jaime immediately made it known that this job was not in his range of expertise.Though he made an attempt to fix the vanity top, he made the decision to contact his office support staff, (Yolanda), so that an expert could be hired to complete the job properly.I/we appreciated Jaime's honesty and integrity.

erik garcia

3 years ago

Though they ran into issues. They fixed every item along the way. Pricing was competitive, which I think COVID-19 had something to do with it (good for me). I recommend this company.

Vicki Gibbs

3 years ago

No itemized bill. Felt like a bait and switch. Supposed to be a free service and ended up paying 235 . The technician continually made references to how we had “ruined” our heater by not draining often enough. Put the “supposed “ replaced part in his truck and my husband had to ask to see it. Started taking off the part before we gave approval so we were stuck with having him fix the water heater. Very dissatisfied with the service

ILANA Neeman

6 years ago

the technician nathan was fantastic he could have told me i need this and that but he said i am sorry i have to charge you the 69.00 but all you need are two battteries that's all. he also was very nice and polite he made sure that the air got cold than he left.

Linda Lichtenberg

7 months ago

Great service. Friendly, knowledgeable and respectful. Great personality. He would be welcome in our home anytime.

Vicki Kershaw

4 years ago

Aaron was terrific! It was so impressive how he immediately put on booties when entering the house. He took them off when climbing in the attic and put them back on again when he came down the ladder. He changed the filter for our special air filtration system but also noticed the the system had leaks. He came out the next day and fixed the leaks. He even took pictures to show us the before and after. My husband will request him to come for future work.

Vincent Dapper

a year ago

NOTE: This review is for the service redo from a previous service interaction that did not go well .Fetch-a-Tech (℅ Dennis T, general manager) contacted me and dispatched William (technician) and Henry (service manager) on July 15 to perform a PROPER maintenance service. Both gentlemen were customer service focused and courteous in making sure that I was educated on my AC systems and on what exactly is being performed. They took their time. They even went up the attic this time and performed inspections (perhaps maintenance) there despite the unbearable heat. They were thorough in their service end documentation and going over all of the items with me. I did not feel any pressure from either gentleman to buy anything. I sincerely appreciate the time and effort given during this service redo and therefore upgrading my rating of Fetch-a-Tech.

Debra Adimey

4 years ago

Jason came out to my house for a routine tune up on my air conditioner and even though he must have been tired after working all day he was so pleasant, friendly, polite and just a all around nice person. He checked my system and recommended a hard start because of our hot temperatures out here. He installed that and he was done. He knew what he was doing and pointed out a couple of things. After having the first company close this company took over and I am glad. Thank you Debra Adimey

siana McDermott

3 years ago

William just came out and fixed our heating issue. He was very knowledgeable and professional I would definitely recommend this company to our neighborhood great job thank you so much!

Douglas Fife

6 years ago

Very courteous and informative. Came in with shoe guards without even having to ask to wear them. When another vendor came to the house while I was away, they called to see if that person should be allowed in... beyond the scope of their job. Very reasonable price and great service.

Regina G-K

2 months ago

Called because of a service check mailer. They wanted about $400 to replace a $50 anode in my water heater, and $40-60k to replace my air conditioning units— both of which by the way, were working despite being very old until the (sales) technician came. He let out the Freon from my upstairs unit (I watched it happen) so fortunately had the common sense to get a second opinion the very same day. The Freon was completely let out in a very noisy and visible manner when he broke the seals attempting to measure it (although frankly I can’t trust anything from that visit, in hindsight.)Edit: I have since had my system tested *properly* for leaks using nitrogen, and no leaks are present. Which means he let out over $1000 of Freon, rendering my system useless in the summertime, which was working fine last summer. The ductwork however is not well insulated anymore in parts of the attic, which explains why the master bedroom wasn’t cooling efficiently. Something that he didn’t bother to check because he didn’t even go in that part of the attic, unlike the honest company I hired since.He also tried to tell me that my downstairs unit was broken and that the previous owners must have scammed me— despite the unit blowing cold air right in front of us. Fortunately, amazon prime delivers same day and I got myself a laser thermometer to verify that the 20 degree differential from my own use and home inspection was in fact not a fragment of my imagination. He pointed out many other “problems” which I have since had validated were in fact not problems at all, which explains why when I texted him a follow up thank you note and request for the main issues to be sent to me in writing, he never replied.I will absolutely not be hiring Fetch a Tech for any future services and will be taking my business elsewhere. Unfortunately apparently there are many sales-focused morally questionable businesses like this in the industry here, from what I have since learned.To all women reading this, be sure to have a man at the service call/quote appt or borrow one— I am so sick of the first question being about my “husband” when people come to “help” me.P.S. This review is very out of character for me and I deliberated in writing it out of concern for being blackmailed or harassed by the company, but the problem is that when we don’t share our negative experiences other people don’t have the opportunity to make an informed choice and fall into the same trap I almost did. Just trying to do my part to hopefully spare another person, especially women perhaps or the elderly, from being treated like this.

Yvonne Johnson

3 months ago

Our service tech Coulton was a very nice gentleman. He was very professional and what I did not understand he took the time and explained it to me with great patience. It was like gaining a new friend. Thank you.

Gail Haggerty

4 years ago

My a/c compressor was not working. I called Climate Control Experts and had an appointment scheduled for the very next day! Patrick arrived as scheduled and repaired my system. He was very professional, friendly and explained everything to me in detail. Very much appreciated!

John Baker

2 years ago

I had a plumbing leak at the main water main. Victor the plumber did a great job. He was very professional and walked me thru each step of the repair. I've used this company before for my A.C. and they did a great job! And they were just as professional as professional.

Carla Goralski

5 months ago

Ethan was polite, professional & friendly. He completed the work timely and provided me with information to keep my unit running properly.

MIKE FARRIS

4 years ago

Well same day installation didn't apply for me, going on 5 days job still not completed. Front cover of blower fan still off, drywallers never called, and their own plumbing department hasn't called because a part was forgotten to be added. Left 3 voicemails, boy ooh boy... Brand new unit...

Rose G

a year ago

This company is so professional. They do great work! I especially want to thank Joseph. He was on time, friendly, and he is an expert at what he does. He did a great job and I would definitely recommend this company. Thank you Joseph and the team for great service!

Miracles Happen

4 years ago

I cannot praise Climate Control Experts Air Conditioning & Heating enough. I am thoroughly impressed with the whole team that handled our interaction with the company. From the first encounter with Joseph Moss & John P who came out to do the inspection and estimate to the installation with Shayne Raymer & Luis they were absolute professionals. They were patient and answered all of my questions about the work and equipment they were installing. They took their time and did the job right. Altogether instillation day took over 10 hours. A few days later Houston Rogers stopped by to inspect the work and add some finishing touches. It is very rare to find this level of commitment to customer service and getting the job done properly.Next interaction on 10/08/18Jeff Monroe was very patient and thorough. He made a few suggestions and checked the furnace before the start of winter. Jeff was very professional and explained everything he was doing. I would welcome Jeff back to do further checks on our A/C system.

KAREN FUSCO

3 months ago

Robert L was very knowledgeable and personable. Professional quality. Thank you!

Jim J

3 years ago

Received membership preventive maintenance inspection service on 6/15/2020. Receive friendly reminders via text message the day prior as well as notification on day of with picture of technician (Mason). Mason was friendly, professional, well groomed, and neat. Used booties inside house and did not unnecessarily prolong his indoor inspection after I indicated that the intake filter was changed approx one week ago. He went right to work on the condenser unit, preforming the appropriate checks and rinsing the coil out with my pre-staged garden hose. When I communicated my interest in adding a Hard Start component to the system, Mason was able to provide it immediately as he already had one in supply on his truck. Quick, efficient, friendly service. A real pleasure. Thank you.

Chuck Little

3 years ago

I have been using Climate Control Experts to service both my A/C and my furnace for more than a year now and have been very impressed with their service techs. Having been in this business many years ago as a young man, I know just enough about the modern equipment to know if I am being sold a bill of goods. Not once has any of their staff tried to mislead me into spending unnecessary money although they do offer frequent suggestions on things I could do to improve my 12-year old heating and air conditioning systems. They recently added plumbers to the company and did an inspection of my house's plumbing and seemed to know what they were doing. Because they found no issues in my house I can't really assess the capabilities of their plumbers but I can attest to the quality of the other staff I have worked with which has involved numerous other techs.Now, many months later, I continue to use this company with a high level of satisfaction. Like all service companies, some techs are better than others. This week my A/C failed. I received service the same day from Justin Reagan who was extremely knowledgeable and focused solely on getting my system running rather than up selling me to a new unit I didn’t need. Use Climate Control and ask for Justin - he knows what he’s doing and was also a good teacher for a new hire he was training on the job.

Jon Madzelan

8 years ago

I have used this company the past few years for scheduled check ups of my AC/Heating system. Technicians have always been friendly and very knowledgeable. I am very happy with the service that I receive.

Arlene Bales

4 years ago

Mason came to our rescue when our 1 year old furnace quit working. The company that had installed it had since gone out of business. Mason found the problem and explained to us what the issues were. He and his boss got the necessary parts by the next morning and came back to finish the job. In addition they corrected the installation problem and have ordered a part to replace the defective one the previous company had left behind. I was very pleased with Mason's cheerful attitude, his knowledge and his efficiency and concern for our well-being. I would highly recommend Climate Control Experts.

Deborah Parks

6 months ago

Jaime was very polite and did a great job on the drywall.

keith evans

4 months ago

Daniel was absolutely fantastic. I will use him every single time, he was on time, professional and courteous and above all else he new his stuff from head to toe. While other techs came to my house and couldn't figure out the problem he was able to analyze it on the spot and fix it Quite frankly he is the best I have countered period and if you use this company you better request him.

David Johnson

a week ago

Colton did a great job, cleaning and checking out the equipment outside and in, I signed up for service plan which according to my understanding is done 3 X per year.

Kat

5 months ago

Fix the brand new air for the third time. He did a great job.

Larry Bromley

a week ago

Do not use this company!!!! Without going into a long story, company, once work is done, does not address issues!! Answers when you call, but does not do what they say, as in having a tech to your property! Service manager Chris does not do what he says and does not respond to calls or issues!! Ceiling was damaged and no notice, and over a month later, when someone came out to fix, work was done very poorly. Inspections are not done thoroughly, and diagnosis is completed without even checking the whole system properly basically reaching for what is of the highest cost to repair, when basically its just adding freon into the system to temporarily bandaid the situation until you need to call again, but good luck getting someone out to your home. When concerns are mentioned, they act concerned and caring, but nothing is ever addressed or taken care of. The only person you hear from Is their person that collects their money, which seems very caring and professional, but so does the women that answer yiur call when you first reach out to them.

fred maikai

2 years ago

Great Customer Service with Tech ( Basil) He explain each phase that I should beware and act on it. I purchased your warranty service with Confidence. Thank You, Fred Maikai

Joanna Bruno

a month ago

Last December This company installed a new furnace in my home. It did not work properly from day one, and the installer knew it wouldn’t…he said to wait a few days to see if it would heat my home before I called to complain! Complain I did, every week for FOUR MONTHS. And every week someone would come and do something to try to fix it, but NOTHING they did worked. The upstairs temperature was usually 5 or 6 degrees hotter than downstairs, and I had to get a small heater to be able to sit at my diningroom table. Finally I asked for a refund/removal of the units, and they agreed. However, when it came time to do the refund/removal, they stalled. Now it is summer, the air conditioner is doing the same thing…up to 8 degrees difference between the upstairs and the downstairs! I am extremely unhappy with this company and would NEVER recommend them to anyone. They do not stand behind their products or their word.

Heart of Polynesia HoP

3 years ago

Great service Mr Ron was very professional explained the whole situation about both AC Unit and he was even rushing on for checking out the system.
I recommend climate control to serve you and your neighborhood..

Mandy Ellis

5 years ago

I was very impressed with company! I opened the project on HomeAdvisor to get an idea of companies to call. After 1.5 hours I had both a call/voicemail and email from Climate Control Experts asking how they can help. I also got a call/voicemail from HomeAdvisor an hour after that saying CCE wanted to talk to me.I sent the list of companies to my husband as well as the company we used 3 years ago. He called all of them and CCE is the only one that picked up/called back. He scheduled a tech to come 3-5pm. At 2pm I got a text message saying the tech was on their way and included a picture of the tech. I also had an email with the same information. I also got a call from the tech saying they were on their way.My husband handled the interaction with the tech but said he was very professional, kind and knowledgeable. In order to fix our issue, a part was needed and the tech called my husband when he was back on his way. They were able to fix our A/C and just in time for the warm weather! We were very satisfied with everything this company did.

Eagle Soaring

a week ago

The Technician was respectful, polite, professional and friendly!
I will definitely request his services!

Frann Kessler

4 weeks ago

Ricky was wonderful. He spent the time here without rushing us and explained everything to us. I definitely recommend Fetch a tech

smokeydouble

a month ago

Colton is an amazing person. Great information.

Odis Freeman

2 years ago

My overall experience was very good. Raul arrived on time. The service was conducted in a timely manner.. Raul was professional and polite. I also signed up for the yearly service. I am pleased with Climate Control and would recommend Climate Control to my friends and family

Connie Davis

3 months ago

Great job Donnie, I AM cooler and my blood pressure is down. Loved that you came in and knew what you were doing and got it done!!! Super Tech Donnie awesome work.

John Moody

4 years ago

Walter and John we're profesional. Inspected my house. My flushed water heater and gave me an estimate for everything my house may need I would recommend them again

Ishana Lennard

4 years ago

Josh was extremely helpful, professional, happy and completed the tune up work with care and efficiency. He even helped get my thermostats hooked up to my phone. He was much more professional than the rep that came to my home a year ago. I asked a lot of questions and he gave answers and provided suggestions based on how I like the heat in our home. I learned a lot and would recommend him to anyone! Thanks Josh!!

Nolen Ryan

3 years ago

Josh came to fix our AC and immediately diagnosed the problem as a bad Capacitor. He was friendly with my family and we immediately felt comfortable with him. Super glad I chose this company and will definitely use them again.

Michelle Hamilton

2 weeks ago

Curtis was so informative and helpful ! Amazing !

Choong Lee

5 years ago

Knowledgeable and Professional. John's expertise saved valuable time by diagnosing the required repairs quickly and honestly. Service was met above and beyond by giving future advice and shared knowledge. A+

Teresa Price

4 years ago

Our first experience with Climate Control Experts was in 2016 when they installed our HVAC system. We received an email to schedule our yearly check for 2019. All the staff we interact are courteous. Our tech today was William and we received a call this morning to confirm a time. William called ahead to let us know he was on his way. After he introduced himself and explained what he would be doing today he completed his task in a timely manner. We were shown pictures and provided information about the unit after his inspection was complete. We were provided information that the company is expanding their services and William provided information on these new services. Our cooling is so important here in the desert so we are so pleased to have Climate Control Experts provide this service.

Rich Rocchi

2 months ago

Kept me informed and sent pictures of the areas he inspected.

Michael Pacheco

3 years ago

It was time to call in the experts to check our central heating system for the whole house. Our Carbon Monoxide alarm was beeping away which alerted us. Opening the windows and sliding doors was the first step. Chilly temperatures dropping in the low 40’s wasn’t the best time to air out our home this morning. We then decided to choose Climate Control Experts in Las Vegas, NV to investigate further. One word to describe them....PROFESSIONALS !!! Our initial call was to the most pleasant staff by the name of Monica. She immediately took the reigns and scheduled us with speed lightning. Thank~you Monica for expediting our appointment. We are so grateful.This rather serious urgent situation warranted an instant appointment. A text to confirm the appt along with a picture of a uniform technician w/name & time was received on our iPhone. Thoughtfulness for client’s security is a rarity but implemented by this company. The most pleasant and knowledgeable technician we received. His expert advices was also warmly received and easy to comprehend. Housten Rogers (technician), thank~you for your professionalism which made a bad situation convert into a very pleasant experience. You have truly reinstated our belief in knowing there are still GREAT employees in the workforce here in Las Vegas, NV.Mark Dunagan (field supervisor) later came that day to explain the financial cost to repair or replace the system. As busy as you are, you took the time to confirm perfection in your company’s service to the client. Thank~you!!! Organization at its best and service beyond expectations. We HIGHLY recommend CLIMATE CONTROL EXPERTS if, you are seeking the BEST of the best.*** Please know, this review is strictly on a voluntary basis. We are not related to any of their employees.Thank~you,Mr & Mrs M Pacheco

Steven Flasza

3 years ago

I understand paying professionals to get a job done quickly; but I also understand the feeling of being ripped off. Replacing the fill valve and correcting a worn shut-off valve (on a toilet) was $400. The job took less than 30 minutes and the parts cost less than $20.Do NOT use this company for minor plumbing repairs. The invoice does not even itemize parts and labor.

Shannon Davis

3 years ago

Joshua was FANTASTIC! Such a polite and straight to the point gentleman. He was more than accommodating and explained everything in detail so we understood what was going on with our HVAC system.

Debbie Nunez

5 months ago

Kevin, the service tech was amazing! Clean and professional and quick. I’ve been with them for 5 years now they notify me twice a year to check my AC and Heating to keep them maintained and in great shape.

Random Daniel

8 months ago

Adrian is a great tech and a great guy. He takes the time to explain everything, is professional and pleasant to work with.

Paul Major

a year ago

I had Fetch-A-Tech come out to do a routine check-up which cost $59.00 and I thought that was a very fair price until the repair guy Adrian arrived and gave me a laundry list of needed repairs $2448.00 dollars worth which turned out to be lies.I called a HONEST company out and turns out the unit was just a pound low on coolant and a small leak... total cost 120.00 for coolant and 80.00 to fix the leak and my system runs great! Fetch-A-Tech VERY DISHONEST! BEWEAR!!!!!!!

Dennis Golden

4 years ago

My technician arrived on time. He was very respectful, and concerned about my home. He sent a picture before he arrived, so we knew who was coming. He was very helpful in helping me to solve a problem with my thermostat. I can now control my a/c unit from my phone.

Ruth Harper

4 years ago

The response to my call was quick and efficient, however I always end up with a costly job. I don't know if it the nature of the industry. Or just my luck. The job was completed quickly and efficiently. Here's hoping I will be ok for now.

Brittany Bates

5 months ago

Evaluated heating unit, recommended and gave options for repair a second team will come in to measure and install

Alice Magro

3 years ago

Both Joey and Wayne were very professional and personable. They listened to our plumbing concerns and did a thorough inspection. An estimate was provided for the major leak issue. We also discussed other future plumbing needs. They explained about the company payment policies. We are looking forward to entering into a contract with Climate Control Experts, and Joey & Wayne to meet our plumbing needs.

Jean Johnston

3 years ago

Your rep, Joshua Thompson, performed an emergency repair for me this date. He was very pleasant, professional, congenial and considerate. He performed his duties in a timely manner, informed me as to the details of his work and explained my warranty thoroughly. It is my opinion that he is definitely an asset to your business. It would be my pleasure to conduct my business in the future with all the Josh’s of Las Vegas

Michele Olsen

a year ago

William was our service tech, he completed the maintenance check, and then assisted us in choosing the best system, price, warranty and installation for our new HVAC system. Our system was originally installed in 1994 and it was time to upgrade. William was awesome. We have always received great service from Fetch-A-Tech.

Hector Vee

4 years ago

I already knew I needed a new ac soon.I called and made it clear that I needed a tech to give my current ac a tune up or something. Instead, I was told what I had already been told and already suggested by another company: that I should upgrade to a New AC Unit. Tech still charged me the$75 to tell me what I already knew. Very Dissapointed. I chose your company because I heard the 30 min Radio Show-Ad.

L Wymer (Wymer)

2 years ago

My AC was not working properly. What Jimmie showed me was where issues would lie in the future and what it would cost. But he went out of his way to tell me how we should attempt to fix this and then if I was still having issues he would comeback and we would figure out what I needed to get done. He didn’t pressure me to do anything unnecessary unless we had no other choice.

Jj Daniels

3 years ago

Never been happier with a service company! Climate Control Experts is not only fast and reliable, but very honest and trustworthy. Special thanks to Josh who handled my calls, his diagnosis and explanations are such that even I can understand the issues!!!They only allow 5 stars here ... there should be SIX !!

Jeff Chilton (StockWolf)

3 months ago

Put a non working metal box on my roof as an A/C unit for $16,000 that does not even work and turns around and tells us tough not there issue. Sitting with NO A/C and out the money. DO NOT USE THIS COMPANY!

william kudzia

3 years ago

Climate Control Experts are truly the best, they responded quickly and provided updates as to when their technician would arrive. Once Joey, the service technician arrived he was completely professional and provided me with multiple options for replacing my water heater. I would greatly recommend Joey and his team to assist with any water heater issues you may have. Additionally, they have a membership program that ensures your a/c and water heater is properly serviced.

Peter M

5 years ago

Anita, you guys have a very nice company. It’s nice to support an local family business. I have to say the tech’s have been very nice, professional to work with and respect my home. I do have to single out Jimmie and his knowledge, professionalism, trust and work. He is a great representation of your company’s mission. I look forward to working with you in the future. Anita, I was telling all the techs how professional and nice you are to deal with over the phone and the follow up you provide either through e-mail or the confirmation about when the tech arrive or are scheduled, this really helps. You are a great ambassador.

Justin Bellacera

4 years ago

Great experience with this company all the way through! My sales rep Mike Beebe was very knowledgeable with their products and what else was on the market making this a non pressure sale and easy for me to figure out which solution was best for my needs. My installer John Camprini was awesome! He was very thorough and even made an extra trip to get a replacement part to make sure I was up and running same day. Appreciate the great service and knowledge. Will be recommending to friends and family. Looking forward to clean drinking water and fresh showers!

Graziella Beckstrom

3 years ago

Mat came by our house for some maintenance work on our water heater and looked everywhere else around the house as well. He was very knowledgable and respectful. He knew what he was doing and was very honest. Will definitely call them next time we have plumbing issues.

Gloria Chan

4 years ago

I m really happy expert Will Nast, and Joey Paratore, they well done, and help me repair some part on my air condition, and check where have some problem, very good experience, they explain with the photos to show me what happen, I join the member and paid for a year, they will come twice a year to maintains

J Lange

3 years ago

We have used Climate Control Experts Air, Heating, & Plumbing for many years now, and have always been happy with their service.We had our heating inspection done today by Mason Jones who displayedA great understanding of the heating system. He was prompt getting to our house, very professional, and explained everything he checked to us. We would be glad to have him service our system in the future.We had Lee Edwards out to clean our dryer vent on Saturday and he also was very professional. We were having problems with our dryer and thought that our vent was clogged as it was in the past. He was honest with us and said that that it was not clogged and was blowing air nicely from the dryer.Climate Control Experts have always sent out real experts to work on our systems. We have used them for Heating, air conditioning, plumbing and vent cleaning, and will continue to do so.Thanx, Jim Lange

Charles Smith

2 years ago

Jimmie explained every single detail. Showed me my issues with ac unit and cost to repair or replace. He is the senior tech and documents and takes pictures to show you up front problems and repair cost .Very pleased so far he's
extremely professional.

Kathryn Moseman

2 months ago

Arrived in a timely fashion it's always a pleasure because your service people are knowledgeable and so far trustworthy. I have confidence when they come in the door that they're going to do everything that they need to do and do it professionally and quickly and be on their way. I respect their time as they respect mine.

Jesse Esquivel

2 years ago

Had them replace my AC system and they were great. Had 6 companies come out for quotes and they were the most knowledgeable and had the best customer service. The sales rep even check on us the day after he come out to see what they can do to beat out the competition and they were honest and upfront about everything.

Gary Chapman

a month ago

Very professional company they installed a whole 5 ton AC unit perfectly

Guadalupe Padilla

3 years ago

They first fixed our refrigerated A/C by replacing the capacitor. Mason did a good job with the capacitor. Didn't try to get us to do an expensive replacement. Unit lasted almost all summer. I would have waited til next season but Mother Nature wouldn't cooperate.When we did do the replacement a temporary A/C unit was provided to help us survive the 110 degree heat. Professionals with a heart. Thank you Mark for bringing us a temporary A/C unit during the night. Now what Company still does that nowadays! Thank you Ryan for doing a great job of Installation. Marcos we appreciate your expert job of welding, installing the blower and the heating unit part of our new unit. Lee and helpers also did a nice job of cleaning out the vents and shafts which made a big difference with my allergies and asthma. Oh yes, I almost forgot Marcos did a thorough job of vacuuming the cabinet the heater fits in. If your going to need work done why not choose a 5 star Company!!!!! Also A special Thanks to Mason for coming back and Nick Knepper for doing the sink and toilets! Everyone did a professional Job!

Van Van Blake

9 months ago

Arion was very good when he came to my home. He was very knowledgeable of his business and went right to work after I explained what my problem was. It didn’t take him long at all to see what the problem was. There was a shorted wire in the igniter of the furnace, he repaired the broken wire and then he saw that the insulation by the fan had come loose and went out of his way to fix that problem so we didn’t have to have another car. I am sure everything is good. I have confidence in his work, and really enjoyed having him here .

Anastasia Kohl

9 months ago

So I had called in because I didn’t have any heat. From the courteous and professional person who answered the call to the Technician who same to my house. This was a very professional experience.Ricky, the technician was polite and thorough, he informed on what he would be doing and even sat down with me afterwards and explained in detail what was wrong and how we could rectify my situation.I am very PLEASED with the experience and best of all, my Furnace was fixed before he left. He wanted to make sure that my family was not without heat.I will be seeing Ricky again for ANY of my HVAC needs.HIGHLY RECOMMENDED

Always Blessed

8 months ago

Adrian was on time. He explained the maintenance of the equipments. I will contact him again.

Richard Zimmelman

3 years ago

Literally quoted me $4, 580 to repair my weak AC unit. The company has the nerve to charge $69 for a technician call when it's obviously just a sales call. The next company, a similarly listed AC repair company repaired my AC and charged me $199 and gave me a year warranty for the part. Not only that, but the other company showed me exactly why my unit was failing.

jerry rhodes

3 years ago

They went above and beyond they were willing to work with both myself and my home warranty, provided everything required for them so that I was able to pay as little out of pocket as possible for a full replacement of my ac/heating system. Can not recommend them highly enough.

Nicole Yomes

4 years ago

Joshua came over this morning to service my AC. He rang the bell, introduced himself, explained what he was here for. Upon entering my home, he immediately put protection over his work boots, took some time to greet my dog without hesitation so that she would be more comfortable, rather than me trying to hold her back or lock her up. Offered to change out my AC filter. Showed me the original AC filter and mentioned that it was still usable, rather than just tossing in a new one. He took the time to show me exactly what he was doing, and why preventative maintenance was needed. I liked that he took time to explain things to me, and allowed me to tirelessly hover over his work lol. He's got a great attitude and seemed to be well aware of what he was doing. I'm glad to have had him as a service technician.

JM Glover

4 years ago

Jaime Tapetillo performed a routine service and was very professional and courteous. However, right after the service, one of the units fan would not shut off. We called and he came right back. He quickly found that the thermostat was causing the issue. He also noticed the batteries looked off and we changed them at his request and it fixed the issue, avoiding a costly thermostat replacement. I cannot recommend him highly enough. It was a pleasure having him take care of our AC.

Norma Perches

6 months ago

Very professional , detailed explanation of service needs and assessment Dry wall tech, Jaime Diaz came in to repair attic access . Great job , better than before . Very happy

Bill Alsvick

a week ago

Good job, He cleaned up after himself

Diana Robbins

4 years ago

Patrick was very friendly, and explain things very differently than the last guy that was here last week his name was Aaron, Patrick did a great job and a joy to be around !!!!! Thanks Patrick

Shaun Keith

2 years ago

was under the impression this was going to be a $39 coil cleaning to get ready for summer time, I made that very clear when I spoke to you the first time, however this was just a $39 do nothing inspection in which they proceeded to show me a $500 bill for a coil cleaning with a special $75 discount after I got some kind of membership, sad that this is what AC repair has become. repairman were polite.

T Hattori

a week ago

Excellent work and courteous will use them again!!!

China Frazier

6 months ago

Yearly check of AC vents and ducts and mechanical parts. Rob did a great job of explaining everything.

Ryan Johnson

3 years ago

I originally called another company out who gave me just an absolutely outrageous quote. Climate Control came out and gave me a 2nd opinion which was what I felt was much more fair by 50%! Joe and Jose arrived as scheduled, they explained exactly what they were doing as they were moving from one part to another and asked for permission if they were changing something. I was extremely happy with their service!

Rubye Brown

4 years ago

Climate Control Experts are amazing! Carl was the Field Tech who came to my home. He was very nice and patient. He answered all of my questions and took the time to show me how my new Water heater and Enviro Carbon Water filtration system will work. He also installed everything quickly and it was very easy to schedule a time for him to come out and install everything. He installed everything in one day! Everything is working great and I love the fact that I have bottled water running through my home. Climate Control Experts called to make sure I was doing okay with my system. They are great with follow up.

Esther 2020

2 months ago

Philip was extremely professional and did not press me to buy a new HVAC system from his company.
I will definitely recommend this business to friends and family.

Bridget Imai (Bree)

6 months ago

We've held off for now, but got tons of great info as to move forward when ready. Rob was great.😊😊😊😊

Christina Martinez

3 years ago

The AC unit went out at my office and William N came out to look over the unit. He was professional and knowledgeable. He explained everything in detail. He took pictures and explained everything that he did and the cuss of the problems. Thank you Will for being friendly and helpful during an AC crisis.

Li H.

2 years ago

Jimmie is a SUPERSTAR! He is definitely an expert on AC/HVAC. It was great to learn things about our HVAC system from him. Just signed a maintenance service agreement with Climate Control Experts. So far it feels like a great decision!

Wanda Hicks

3 years ago

William was curtious and very respectful and he was knowledgeable concerning his job and I respect the fact that he didn't try to pressure me in making purchases or installation

Jennifer Anderson

2 years ago

Last August we had 5 estimates completed for HVAC replacement and we received 5 very different bids. One company did only a walk-through and low-balled it. Another company only looked up our address through the county’s records and based their low estimate on that information of square footage and nothing about cleaning the existing ductwork. Then there were two companies that did the full attic and outdoor inspection to determine what level of work was required, and asked some important questions about how long we were planning to stay here and how much our current heating/A/C bills were. We did our own research to find the true cost of replacing the system. The two that did the full inspection had different prices, but ultimately we decided to stay with the middle of the road estimate.Climate Control Experts was not the lowest or highest, but as we spoke with Rob from CCE, he was clearly confident and very knowledgeable of the industry and with that confirmed our own research. The two companies who bid lower, did not have favorable ratings for quality of product or professionalism showing up late/no-shows, etc. We contacted CCE again before Christmas and were put in touch with Mario who coordinated appointments and got us scheduled a couple of weeks out.Installation was yesterday and it could not have gone more smooth. Just as Mario communicated, I received a text from CCE first thing - 8:00ish - Friday morning when Lee and Richard would arrive to clean the ducts and vents. First, they laid tarps on countertops and floor walk-ways before bringing in the vacuum equipment and hoses. Lee and Richard were both friendly and personable and completed their jobs and were in and out of our two level, 2300 square foot home in less than two hours.Lee and Richard left and literally just minutes later, I was sent another text from CCE that Jeff and his installation team would arrive shortly. Joining Jeff to remove the 22-year-old system and install the new were Isaac, Marco and Andrew who between the four of them had nearly 50 years combined experience! All of them were also friendly and personable. They arrived around 11:00 and just as I anticipated, their jobs required much more time and detailed attention. Before they started, they also laid down floor tarps on the pathways before bringing in their equipment. Two of them were mainly in attic replacing tubes, coils, wiring and equipment and two were outside uninstalling the less than efficient old units and installing the new units. Around noon, a truck waited for the old units to be loaded and hauled away. We opted to keep the simplicity of our existing thermostats and did not replace those.They finished and tested both the new A/C and heating units. Just before leaving, Jeff got my signature for all the completed work. Everything ran smooth like a well-oiled-machine and was perfectly coordinated for timing. Everyone was very polite and friendly and such a privilege to work with.Thank you, Rob for the complete and original estimate. Thank you, Mario for scheduling and coordinating everything so perfectly. Thank you, Lee and Richard for working so hard to get the ducts and vents cleaned out before the installations. Thank you, Jeff, Isaac, Marco and Andrew for also working so hard to get everything hooked-up correctly and running well. Thank you all for being so punctual and very personable. Again, it was truly a privilege to work with all of you with Climate Control Experts!

Kelley

3 years ago

Will, with Climate Control Experts, was friendly, efficient, empathetic, and extremely knowledgeable. He arrived on time and performed a full inspection on our furnace system. Thanks, Will, for taking such great care of us!

James Schomig

a year ago

Best in town. Everything from the consult to the install exceeded my expectations. Michael, Richard, Justin, Tucker, Jimmie, and Brent all really impressed me. I’ll use them again if I ever have the need.

Tammitha Ausmus

4 years ago

Michael was very kind and professional-he made sure my new faucet was installed correctly-thanks so much! A+++

Laurie DeGarmo

3 years ago

Michael did a great job on our seasonal tuneup. Walked us through the health of the system; made some suggestions. He was prompt, courteous and respectful of our home and furnishings. Appreciated the mask during this COVID-19 outbreak.

claire wiedmann

3 years ago

I have old plumbing, and Wayne worked very long and hard at adapting my old plumbing fittings with the new Mohen faucets fittings. They, also, use quality materials which I really appreciate. I definitely will use them again for future projects.

Sandra Berkenstock

11 years ago

I needed repair work on my airconditioner unit here in Las Vegas. I called Climate Control Experts. A technician arrived almost immediately. He was very courteous and professional,and he took the time to explain my problem in a way that I could understand. The pricing was totally reasonable, and the service was excellent. I would highly recomend this company to anyone.

Diane King

2 years ago

Eric came out in short notice and gave a thorough diagnosis with many service options. He fixed the issue within an hour. He was extremely professional and knowledgeable!! We will definitely use Eric again for our A/C needs.

Estela Rubio

2 months ago

Marcos was friendly, respectful, and very professional!

louis goodman

2 months ago

AC technician, Kevin is a very reliable professional. His Character is very pleasant and enjoyable.

L Watson

3 weeks ago

The technician Walter was pleasant. He quoted $471.00 to install a new toilet and dispose of the old one. The new Kohler toilet cost less than that. I did not use the company

Anita Toner

6 years ago

Brian Perez did a excellent job im just sorry i cant get it every year but every 3 yrs. Brian just went on his way to do his job put the little booties on not to dirty my carpet, he was very unentrusive went on with his business.

Timothy M

a month ago

All around great experience! Would recommend them to everyone in the area.

Robert April Ellison

2 months ago

The workers are nice and always helpful. They answer all my questions, we have used this company for many things like plumbing, A/c repairs and water heater services since we moved here to Las Vegas 5 years ago and purchased our manufactured home.. They have good service and good workers i would recommend them to anyone. They do good quality fast work.Joseph M has been out to our home several times now and he always goes above and beyond to help and always takes his time, not rush through. He explain things so you understand. He doesn't try to sell or push unnecessary repairs on you. I would ask for him specifically if you have any HVAC issues. The best at fetch a tech by far. Very nice guy!

CODY DELA CRUZ

a year ago

From beginning to end, our experience with the company and all technicians have been top notch. Scheduling immediately sent someone out within a few hours of calling. Joseph, the first tech who diagnosed our units was very thorough and explained everything clearly. We needed our 12 year old units replaced and he provided us with a variety of options of what to do. We decided to replace our 2 units and that was scheduled for the next day. Elvis and Austin showed up within the projected time frame, completed the job exceptionally, explained our new units, and were extremely professional and friendly. Major kudos to all the technicians for taking time to ensure we were happy as well as their time spent in the blistering 110+ degree heat. We will make sure to spread the word on how awesome the company is and we will be lifelong customers!!!! Thank you Brent, Joseph, Elvis, & Austin!!! Oh and I love seeing the tech bios previous to them arriving at your home. Definitely a plus!

JELKS-ELAN ENTERTAINMENT GROUP, LLC

a month ago

Amazing staff & service! Went above the call of duty. Great price. Glad I chose you guys

Ellie King

a month ago

Ethan was very professional and knowledgeable about what he was doing. I am overwhelmed with gratitude of having a company that puts service over finances. Thank you!

Sue Jaszkowski

4 weeks ago

Ricky was great! He rinsed the coils, blew out the dust and checked the overall maintenance of our AC unit. Very friendly and he was here early. Thanks, Ricky!

Charles A. Wynn (PRIMETYMEPRO)

5 months ago

My wife and I agree, that the team dispatched to repair one of our AC units displayed the utmost curiosity and professionalism. By far the best we've seen in a long long time. We would gladly and without hesitation recommend Fetch A Tech to all in need of such services.If what we witnessed during our installation is the companies standard practices, you will definitely not be disappointed!!!Kind regards,Signed - Another satisfied customer.

Bill

a year ago

Daughter was having electrical problems with her HVAC system and Climate Control sent over a guy named Houston. He somehow turned a difficult system short into a quick repair and kept a friendly attitude the whole time. Great company rep!

Liane Frederick

a year ago

Lee and Darnell were VERY professional, very thorough, very detailed and kept us informed throughout the procedure. Would highly recommend.

Melinda Powe

3 years ago

I was very very pleased with the quality of customer service that Michael Sarkis provided. He was very thorough with providing me with all of the answers to the questions I had. I feel like he took his time, I felt very comfortable with him. He was very nice. And professional! I would refer Climate control to any one of my relatives & friends! This kind of customer service is exceptional & rare! Michael Sarkis is an asset to this company 😁💯👍🏽

STAY HI6H

a month ago

If it's commercial call someone else. They have you jumping through hoops just for a service fee

Lauren Kepler

3 years ago

My fiancé Jason just got back from a long deployment at 2am on a Saturday morning. At 8am when we went into the garage to get his stuff out of the car, we noticed it was flooded and the water heater was leaking everywhere. We called for help and John showed up within a few hours. He made quick recommendations, and got to work. Within a few hours he had our water heater completely replaced, and he even helped with another issue we had that we didn’t know could be fixed. John saved the day!

Barb Stretar

4 years ago

Housten Rogers is an excellent service technician, He explains everything he is doing and tells you why he is doing it. But not only does he do a good job he is very nice!Thanks Housten, keep up the good work!!!!!