Expert cooling and heating llc

Replaced whirlpool air switch. Would have been a 5 but didn't match existing white switch.

Thank you for the fast service!

The Gentleman was very professional and well known in plumbing he finish the problem within time and made sure there was no leaks. I would definitely use this company again.Thank you

The best plumbing company I’ve used. So patient, explained everything and showed me what was wrong. Super fast as well. We had nothing but problems from a Big name company in town that they created and Expert diagnosed correctly and got it done without any drama. Competitive pricing as well. Highly recommend! They are awesome!

Jose is excellent and responsive. We called with an emergency and he got to our house within 3 hours same day to diagnose the costly problem. He has saved us!

Compañía responsable y con mucha calidad

Really good and fast. Really knows his stuff

IF I COULD GIVE ZERO STARS THAT IS PRECISELY WHAT EXPERT COOLING AND HEATING WOULD HAVE GOTTEN FROM ME!! They don’t help the customer they only help the insurance company!! What they reported to AHS was inaccurate and down right untrue!! Because they want $2250.00 to replace the water heater and AHS doesn’t pay them that much to do the job!! They wouldn’t give me a receipt for the work they started. They started to drain the tank and then left. Anthony told me that it’ll only take about an hour. It took six hours and completely soaked everything on my patio!! Jose and Anthony are scammers and I would never recommend their company to anyone!! They named it EXPERT COOLING AND HEATING. WHAT A JOKE EXPERT MY PATOOTIE!!! BAD COMPANY SCAMMING DISABLED ELDERLY PEOPLE!!! SHAME ON BOTH OF THEM!!!

Expert cooling and heating LLC never reached out to me within 48 hours as the Home Warranty company said they should do.

When they finally reached out to me 7 days later, I was greeted with directives and hostility, was put on hold and hung up on twice by Jose. He said he needed to come to my house today, and did not give me any other day/time options.

I asked Jose if he had a supervisor or manager I could speak to, and he said he doesn’t have to answer my questions. Jose also said (before he hung up on me) that he does not have a boss as he’s the technician (that is coming to my house) the manager and owner of this company.

After I confirmed who I was, I told him that I cannot be home till 2pm, and he would not acknowledge that. He indicated he may show up earlier than 2 anyway, despite me telling him that I needed after 2pm. I think that’s reasonable considering he wants to come over the same day as he called me for the first time and never gave alternative days or times.

Despite having called me to my same number a few minutes prior, he then said that he doesn’t know who I am, after I confirmed who I was, and he hung up on me. He knew who I was, but pretended not to for some reason. I’m assuming as it was because I was requesting he show up when I was available and he didn’t want to acknowledge this.

Shortly after this, while I was working and could not answer, Jose called back and said he was someone else. He pretended like we hadn’t just spoken and said he was coming over at 12pm and said he was going to come “right now”, 2 hours prior to me being available. He called again while I was working and couldn’t answer leaving another voicemail stating he’s canceling the appointment due to me not answering his calls, while I was at work. This review follows.

Dispatch through my warranty company. The tech came out a day early on his own time to help my tenant. He went well beyond great customer service.

This company is a complete SCAM. Beware
They will come out to fix one thing and then try to say they need to replace 100 different things. They are worse than a shady car mechanic. Beware beware beware

Jose replaced my water heater a few months ago. I had a recent problem with the water heater and called him. He responded very quickly, troubleshooted and resolved the matter. He took time to thoroughly explain to me what the issue was. Jose seems very trustworthy, and I'd certainly contract Expert Cooling & Heating for any future plumbing/heating services.

Jose took care of my water heater installation. He explained everything thoroughly to me as to what work was being performed. Very transparent and professional and you see the top notch quality from the beginning to end result. I highly recommend.

Jose was on-time, professional, and so polite! He explained ways to maintain my garbage disposal to keep it running well and to last a long time. I would recommend Jose to get the job done—he was amazing. Very impressed!