American Leak Detection

Unqualified technicians, unlikely to call a potential customer back when they say they will

They are fake business - coming for free estimate and charging 350 for nothing !

I called American Leak Detection on Monday morning and was told someone would come to our house between 10 and 12 the same day. Right on time at 10am, Jon showed up and quickly detected where the leak was (water main line between house and meter). He marked the area and the next day I dug a hole and the problem was right where he said it would be. My husband replaced the damaged pipe and the problem was solved. Jon was very professional and knowledgeable. I am so glad I called this company to help us out. It was worth the money. I HIGHLY recommend American Leak Detection.

We had an appointment with Eddy Otero today 9/14/20. I had a great experience with American Leak Detection. Eddy was professional, informative, and friendly. He found our leak in less than 45 minutes. The process was quick and easy. I highly recommend this company.

I found this Company to be efficient in their jobs done at my home. Starting with answering my phone call to finishing the job. I would recommend them highly.

Wow I'm glad I read these reviews before I hired them for a big job. They were referred by another business.

Great service, quick appointments. Professional staff.

The company “American Leak Detection “ are pros at what they do. Thank You.

I've been working with a Technician named Eddie. He has been extremely helpful and responsive. I would definitely call Eddie again for any future issues.

Never found my pool problem. They kept coming back and saying “let us know next month if it’s leaking still” and every month it was leaking so my water bill was through the roof. They guarantee they will come back out and they do, but they NEVER FIX THE PROBLEM!! They just prolong the inevitable! DON’T WASTE YOUR MONEY

John came out, he is a knowledgeable professional. He diagnosed the situation, was straightforward and honest. We appreciated the professionalism and will call again for any issues.

Office staff are very friendly and professional. The technician that came to the house definitely knew what he was doing and found multiple leaks in our swimming pool before we began a large renovation. They were also less expensive than having our pool contractor check for leaks. I definitely recommend their services!

UNPROFESSIONAL Terrible rude tech one of whom is named Eddy. Came to the property was so disgustingly condescending and disrespectful had no reason or rhyme to behave in this manner. I had to order him off the property. Other companies have this exact equipment they are not the only ones in town. Do yourself a favor and hire someone who is professional, reliable and respectful

Hired to find leak(s) in my pool. Tech came out, and didn’t identify very much.

I called out a second leak detection company, and they identified multiple leaks, a couple of which were extremely obvious.

Very poor quality service, and the best they offered was $75 off of a $450 service.

I would have happily paid $450 if it were a competent job, but they missed so much it was mind boggling.

Great at finding my leak. Still awaiting repair.

Can leak detection is a great company recommend you ask for Jerry for the technician he's the best in the business this is coming from Eric resma sewer and drain

Hired American Leak Detection from a recommendation from another local plumbing company. The technician Mr. Bradley was very professional, punctual, and knowledgeable. He performed his job in a very thorough manner, he reassured me that my house was holding proper water pressure, and that I did not have a main water leak. (water company insisted I was leaking 80,000 gallons of water). Tech was spot on with his assessment of a bad meter.

I absolutely recommend this company!

The technician arrived as scheduled on 03/13/2014 and all services were performed on that day.

From the Leak Detection Report:
Called out for water damage to wall dividing properties. Performed electronic detection on homeowner's property finding no leaks and no meter movement at this time. Inspected neighbor's yard finding leak in valve box and line to drip system separated and leaking to be likely cause of damage to the wall.Turned off irrigation system to neighbor's yard for the time being.

This report from an independent third party which the technician gave me and also sent me via e-mail had a few pictures of the wall damage in question. This was just what I needed since it looked like I might have to take my neighbor to Small Claims Court if he refused to reimburse me for the damage to my wall ($926.00 which he did eventually pay).

The only issue that I have with the service provided is that it was a bit expensive for the time and effort (minimal, 15-20 minutes) expended by the technician. Even with the 10% off Angie's List coupon that I had my cost was still $225.00 ($250.00 less $25.00).

Otherwise everything else was smooth sailing.

Description of work:
I was experiencing extensive water damage to the painted north concrete block wall (CMU - concrete masonry units) that I share with my next-door neighbor. The ground/soil beneath my side of the wall was completely saturated and I suspected that the source of the problem was a leak originating on my neighbor's side of the wall since I could not find a leak on my side.

After one week's time with no response from my neighbor after first bringing this water problem to his attention, I called American Leak Detection to specifically determine the source of the problem.

I showed the technician a plant by our driveway that was excessively growing and green on the first trip to our house. The technician said that there was a sprinkler valve leaking. When our lawn maintenance company got around to removing and replacing the valve, that did not fix the water leak. We had the technician out again. The antisiphon valve was identified as the reason for the leak.
We replaced the antisiphon valve. That did not fix the leak.
The Las Vegas Water Waste Department sent us more notifications of continuous water flow.
We had the Technician come out again, and he
detected sounds under the driveway where I showed him the excessively green plant on his first visit troubleshooting visit. We are very disappointed in the type of service we received.

Another issue:
Your Motto is: No Distruction. However, our home have 11 holes in the walls as they were looking for a continuous flow of water in our house.
That seems as if modern equipment did the technician no good.
Again, we are very disappointed and dissatisfied. You have the photos already. All of
the technicians were friendly and respectful.

This is true be careful with this company. I called this company to do a pressure test on my pool prior to do the new plaster job and surprise when all work was done I had a leak on my pool I will be calling a company to find the leak and will update this information when they found the leak but stay away from this company.

Great experience with American Leak Detection!!! Luis was on time, and solved my leaking toilet valve in just a few minutes. Thank you!!!

NO Stars, they make promises, no results. Don't pay all that money for 0 results. I had there staff at my home 3 times, once to detect a leak, couldn't find the leak because it was to winding, came back 2nd time and still couldn't find a leak. He check the skimmer still couldn't make a decision. My lawn guy came to my back yard and discovered my simmer was leaking due to the roots of my tree. I wasted my money. Then they were to repair my pool light, there staff stated he could repair the light...0 results, paid $75 for this and 0 results, pool light never worked and now he's stating he never stated he could make the light work!. SCAM Company

The guy did great job in detecting leak in our hot water line. The rates are little high but worth it.

They found one leaking spot and we fixed it. But water is still leaking somewhere. I called the office and was told that they can only detect one leaking at a time with the charge $250. If we don't use their service to fix it, they will charge another $250 to do each leaking detection. Each time they come they only tell you one leaking. What a horrible policy they have!!! Be careful when you use their service.

If I could give Zero, I would. I tried to simply set up an account with these people for my client, and I could have snuck through TSA easier. All of this AFTER I sent a request through email, got the generic we will contact you, and nobody ever did. Close to three weeks ago. Classic example of when you don't have to chase your $$ and everybody takes getting paid for granted because they have direct deposit. Kick rocks, American Leak Detection and Megan and the even ruder Shannon or whatever your name is. Un-freaking-believable.

PLEASE READ - dont contact this company is the WORST you can get.
They just didnt detect that the leak came from the pipes, the report said the leak came from my skimmer and plaster… i went ahead with the repairs spent more then 10,000$ and guess what the leak been all this time from pipe…
I call to the company they say sorry but no guarantee on our report im still waiting 3 week to manaher to call me back.
Stay away

The technician was able to locate and repair the leak with minimal access damage

At least when I called American leak detections they had the ultra sound equipment available when they showed up at the house. Many other companies, came out with no ultra sound equipment to detect your leak. So be careful who you choose to use. Also get multiple bids, my bids ran as high as 6,500, I choose American leak detectors because of there price, I just had the leak capped off instead of having my whole sidewalk and garage torn apart.

They are great rich was wonderful thank you

Edgar was extremely professional and helpful. Not only did he identify the issue with my irrigation box, but he also helped me adjust my sprinkler system and checked for any other leaks in the household - and one was found! He showed me how I could easily replace the part myself, and took the time to walk me through the step-by-step process.

Quick. Clean. Professional

quickly scheduled an appointment.. found the leak exactly on point.. even though it was 5 ft below the surface..

They did a good job, however they had to reschedule several times

Last week, we received the dreaded news that we had a hot water slab leak. It explained why our water, gas and electric bills seemed to be skyrocketing.

We called our insurance company and also our home warrantee company and both recommended American Leak Detection. Right here, I will say, if you ever have the dreaded slab leak, look no further. Go right to American Leak Detection and let them do their magic.

Rob found the source of the problem, rerouted the plumbing so that the leak was finished and the new plumbing better and stronger - and - he did it all without having to jackhammer or destroy our floors. These people are professionals in the true sense of the word and I cannot say enough about the work they do and the manner in which they kept us in the loop on everything that was being done.

In the end, the problem was properly addressed and fixed with a minimum of damage to our walls. Damage, I might add, that was completely repaired without a trace, in a matter of days.

American Leak Detection is The Best. They KNOW what they are doing.

Beware they want to charge you even if they don't find leak. I called American Leak Detection, because I have continues water leaks on my property. The quote me 275$ to pin point the leak in 3 feet radius. They send a technician to find the leak and he wasn't able to find it. The next day they send second technician to find the leak and he said I am sorry I can't find the leak and left without finding anything
This company didn't help me or fix anything for me and now they want to pay them for just coming.

My water main was leaking 1200 gallons a day, and causing me tremendous stress. I called American Leak Detection, they sent a tech out on the Friday before MLK weekend. He could not find the leak and said he would return Tuesday to find it. Tuesday comes, no communication. I call the cell number on the card he left me and another tech answers saying the original tech no longer works at ALD. I tell him my issue and he says I am welcome to call another company if i'm not happy with the service. I call the office and am told the supervisor is on it. I never get a call back from her and when I complained to the receptionist, she said I am welcome to call another company. These guys are terrible don't waste your time or money. If I could leave zero stars I would!

From Megan and Raven doing a great job in the office. Matua, Ian, and Rich doing a great professional ,proficient,quick job that made me get back into my house again. Every time I have plumbing problems I use them.

Those guys know there stuff.
Great and fast service .
Found leak.
Thanks..
Worth every penny.

2 months ago this company came out to work on one of my rental properties. When the tenant asked for the bill, they said they only leave the bill with the owner. And two months later I have yet to receive a bill. They could have left a bill with the tenant, or they could have mailed it to her address, or they could have mailed it to my address, or they could have recontacted me on Yelp. None of this happened. And yet I receive a letter from them that they are going to place a lien on my property if this bill is not paid. Mind you, I have yet to receive a bill, or a description of the work completed, or any sort of warranty on the work or parts. Worst and most unprofessional company I have ever dealt with as a property owner. Unbelievable! Buyer beware!