Wesley McCray
3 months ago
My experience with Chris was fantastic. My wife and I had recently moved into a townhouse with our newborn son. Around 9pm on a weeknight our shower faucet broke with water running full force. After shutting off water to the house we had to call someone asap to come out. Chris was happy to respond. From the start I was impressed, as he made sure to really understand the issue and branding of our equipment to repair quickly and efficiently. He also was extremely upfront on the first call on pricing, and gave an accurate time estimate when he would arrive (you rarely see that these days). Upon arrival he was respectful and courteous of our home even removing his shoes at the front door. While
Completing his repair he was even explaining to me what he was doing, and what the issue was. The repair took all of 20 minutes and we were up and running smoothly. He was careful to clean and leave the shower in better working order than when he arrived. Between his customer service, professional work, honesty, transparency, accuracy, efficiency, and a wonderful personality it was a fantastic experience. I would recommend him to anyone. Thank you Chris! You are a great representation of how a business should be run!