Description
We are a local family owned and operated pipelaying business. We have been happily servicing the Minneapolis community for over 30 years. We are licensed, bonded and insured in the state of Minnesota. Customer service is our top priority. Our scope of work is mainly residential but we also provide some light commercial services. A few services we offer are: sewer repair and replacement and water repair or replacement, stop box repair and CIPP Liner installations, pipeline video inspections with or without a trace and locate, mainline sewer cleaning, and storm drain repair and dry well tank repair or installation.
Call us today for your Free Estimate!
SERVICES
Dirt removal, Pipelayer, Drain cleaning, Outdoor plumbing system repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Toilet installation, Water heater installation, Water tank installation, Water tank repair, Basement Floor Drain, Broken Pipe, CIPP Liner or CIPP Liner Push Patch, Cipp Liner, Cipp Lining, Cipp Lining Uses, Cleaning Drain Cleaning, Cleaning Out, Clogged Pipe, Clogged Sewer Line, Copper Water Line, Directional Boring, Directional Drilling, Drain Cleaning, Drain Clearing, Drain Clog, Emergency Repair, Exterior Plumbing, Floor Drain, Free Estimate, Galvanized Steel Piping, Home Inspection, Home Services, Inside Plumbing, Liner Installations, Main Water Line, Mainline Sewer Cleaning, Man Hole Repair or Replacement, Manhole Repair, New Construction, New Installation, Oil Changes, Pipe Cleaning, Pipeline Video Inspection, Pipeline Video Inspection Live, Pipeline Video Inspection with a Link/Locate/Trace, Plumbing Issue, Plumbing Pipes, Plumbing Repairs, Plumbing Systems, Recent Water Line, Rental Property, Repair Projects, Roto Rooting, Sanitary Sewer, Septic Tanks, Sewer And Drain Lines, Sewer And Water Lines, Sewer Cleaning, Sewer Cleanout, Sewer Issue, Sewer Main, Sewer Maintenance, Sewer Pipe, Sewer Pipelines, Sewer Repair & Installation, Sewer Repair, Replacement or New Construction, Sewer Replacement, Sewer Systems, Sewer Video Inspection, Stop Box Repair or New Construction, Storm Drain Repair, Storm Drain Repair or Replacement, Storm Drains, Storm Sewer Repair, Stormwater Drain, System Upgrades, Tank Repair, Tree Root Intrusion, Trenchless Method, Trenchless Rehabilitation, Trenchless Water Line Repair, Underground Bore, Valve Repair, Valve Replacement, Video Inspection, Water Drain, Water Line Installation, Water Line Repair Or Replacement, Water Main, Water Meter, Water Piping, Water Pressure, Water Repair, Replacement or New Construction, Waterline Replacement,
Reviews
I can’t say enough good things about Cichy’s. Our house had a very expensive disaster situation and Cichy’s made it as comfortable as possible for us. They found a way to expedite our excavation job when we initially thought we’d have no usable plumbing for months. They also quoted much fairer than anyone else in town. Since then, they’ve stood by their work and given top-notch service. Thanks Mark & team.
Nathaniel Rowe
2 years ago
Replaced my water line and repaired a cracked sewer in 3 days. Them repairing the sewer saved me a bunch of money vs. hiring a separate company, which was great. My water pressure is now back to normal, and I'm assuming my sewer is now at a lower risk of bursting now. I personally have nothing to complain about.
The team was efficient and professional. I was aware of status through out the process. From beginning to end the work site was clean and safe. Nice work - I would suggest the company to others with a water issue.
eric peterson
5 years ago
I had inquired to Cichy's about having work done, unfortunately they did not service my area. The reason for 5 stars is that Mark returned my call in a timely manner and took time to explain the process and things that I should be aware of for my project. Having spoken to many other excavating companies and plumbers, Mark was extremely knowledgeable and gave me ideas outside the box. If this is how they treat customers that they can't work with, I would imagine when actually doing work they are great.
Sarah Dougherty
9 months ago
They were able to clean my sewer when another company told me I needed full repairs. They are great at what they do and don’t try to over sell you on things
The city told us that our stop box (water shutoff) wasn't working and needed to replace it 20 days before we closed on selling our house. Cichy's came out to fix it and found that it actually worked. Not only did they NOT charge us the thousands of dollars it would have cost to fix, they worked with the city to get them to agree that it worked and provide documentation for the new homeowners. They totally went above and beyond in, what was to us, a very stressful situation. Can't recommend them enough.
Mike Swankier
3 years ago
Jay Doetkott
8 months ago
I highly recommend Cichy's for sewer line repair. Cichy repaired our South Mpls. sewer line from house to the street. We received a professional quote for services at a fair price. The repair crew was on time, organized, responsive to questions and careful with our yard. Really good guys. I feel very confident about the completed work. Do yourself a favor and call this family business. Jay
On time, good price, fast and do a great job. Real good friendly people. Any time I need work I will call on them.
Mark & Jessica and the whole team did a great job with our sewer line repair / replacement liner! They were flexible and responsive in scheduling, did great work and communicated clearly and promptly during the whole process. I highly recommend them.
Michael Abata
2 years ago
While I did not have any opportunity to use Cichy's services directly, they were incredibly helpful when quoting my job and providing lots of attention to detail to make sure I understood the sewer liner replacement process. I was incredibly impressed with Jessica's responsiveness, professionalism and willingness to help. I hope to have an opportunity to work with Cichy's in the future.
Great service. On time, friendly, very easy to work with.
Jessica Tommerdahl
a year ago
kalidad311 Pliego
2 years ago
The City required that I fix my shut off valve in order to replace the water meter. This completely unplanned for expense was nerve wracking but Cichy’s handled it all very professionally. They gave me a staggered quote so I knew what to expect (no more surprises!), and they fixed everything and were finished within a very short timeframe. I would call them again, 100%.
Cichy was great to work with. Their estimate from images matched the work that was needed. They also came out free of charge a couple days before the sewer line repair when our plumbing backed up and I didn’t know if it was the sewer issue or just a blockage in the house. Super great, highly recommend. Hopefully I don’t need there services again for many years.
Timothy Skarda
3 years ago
They arrived as scheduled. No price surprises. Kept in touch, answered all questions and kept us informed. Meticulous work under trying conditions. They do it right. Hand dug for five feet to avoid compromising the water line. Highly recommended.
Patrick Williams
a year ago
My brother used Cichy’s and recommended them. They do great work, they have fantastic customer service, and overall we’re the best solution for repairing my main sewer line to the public sewer. They were in and out quick and it didn’t even look like they dug up the yard when they were done. I highly recommend Cichy’s.
Reliable honest and experienced. Major emergency repair and they came out within a two days, explained everything clearly, and kept to their bid and pricing.
Ashley Clough
3 years ago
Highly recommend this company! Couldn’t be happier with their honesty, candor and timeliness!
Jerry Shelton
3 years ago
They were nice, dependable people to work with! Excellent work!
Mary Jo Spotts
2 years ago
I highly recommend Cichy's. Our sewer line needed to be completely replaced. Both Jessica in the office and Mark on site were professional, informed and helpful. They made a stressful situation easier to handle. They did a great job of coordinating among the municipality and the various contractors.
The Cichy's crew on the ground was friendly and respectful and they too did a great job. The yard and gardens were restored as well as could be expected after such a major project.
Rebecca Schoenwald
11 months ago
Cichy's Water and Sewer provided excellent service. They replaced a corroded galvanized and lead water line with a one-inch copper line. The water pressure in the house is now excellent. We were most impressed with how quickly they got the job done, their friendly and professional manner, and the tidy restoration of the ground and the basement where they worked to install the new pipe. Kudos to a fantastic team and company!
We found the crew at Cichy's to be very professional and their outside of the box thinking provided a solution that saved us thousands of dollars. A great experience all around.
This group especially Jessica were amazing when I needed them as a Realtor. I will recommend Cichys first every time!
Cichy's replaced the water line to my house and repaired two sections of the sewer line. They were very communicative, kept me up to date with the project progress. The crew was very friendly, respectful and knowledgeable. They were very clean as well while working in my house. I was only without water for less than an hour and sewer for about 2 hours. The work was conducted in the February cold! Cichy's will be back in the spring to restore my front lawn. Great job guys!
Ruth Langworthy
a year ago
You want to work with these guys! They are the most honest company I have ever came across. I sell a lot of properties in the Minneapolis area and they always give us honest answers when we have sewer camera inspections done that show issues in the video. I recommend them to anyone in Minneapolis with a main sewer line issue. Thank you Mark and Co for being there for me over all of these years!
Peter Ireland
2 years ago
When the company you are going to hire suggests a service that they don't provide as the better solution, it is a company you can trust. We went from getting $15,000 quotes for line replacement to maybe nothing or a liner. Cichy's was recommended by it's competitors for our job, because it looked complicated and maybe a hand-dig job. I will recommend and use them whenever I need line work in the future.
Tracey Bailey
7 months ago
They were so great to work with! Showed up on time, worked during the coldest days of the year and got my sewer back up and running within 2 days. Highly recommend!
Luanne Richards
2 years ago
They we’re quite professional and we did have to wait for the repair but they did so when promised. We would recommend this local company.
Nick Schinler
2 years ago
Stephanie Gilles
4 years ago
My entire experience working with Cichy's was nothing but positive. The entire crew (office and project repairing water line) are both intelligent and great people. I highly recommend Cichy's! They did great work replacing my original 1925 water line with great care and minimal displacement to landscaping.
Cichy's Water & Sewer did an outstanding job on my sewer line repair and replacement. Always prompt with replies and provided clarity and reassurance throughout the whole process. Finished as promised and I feel confident in highly recommending them.
Cichys replaced a section of sewer pipe at my new house - they were communicative and changed my time up after I told them we had an issue with a backup. Overall the work was clean and professional and they took pictures to show as I was out of town when they were there.
They communicated well, helped me understand my funding options, and got it done. With my newly lined pipe, I should not need to use them again, but I would highly recommend them for this kind of work.
nicole vaughn
5 months ago
If you have a plumbing issue, you should call Cichy’s! Their communication and commitment to completing their work was exceptional. And their price was very fair. I could not have asked for a better experience.
Stephanie Leigh
a year ago
I highly recommend Cichy's.
They kept every promise that they made and were good about communicating scheduling and job progress. Everyone from the office staff to the workers were professional and friendly.
It is so great to find a company that you can trust 100%. Cichy's is that company.
Blaine Rogers
2 years ago
What a great company! The staff are responsive, honest, and professional. Mark spent a lot of time reviewing footage of our sewer line only to confirm it did not need major repair and recommended another company who could complete the work that was needed (and patiently explained everything to me on the phone more than once). Mark and Jessica went above and beyond for us and I would definitely recommend Cichy for anyone requiring such services in the Minneapolis area! Thank you!
We worked with Cichy's to repair our sewer line that was disconnected and required excavating to fix the issue. We had multiple contractors out to bid on the work and several of them recommended Cichy's because of their unique service of hand digging the holes, which is much less invasive and avoids any potential concrete damage. As anyone looking at sewer repairs knows, it's stressful. Cichy's was fantastic to work with, they were very responsive, reliable, accommodating and pleasant to speak to. I highly recommend them for any sewer repairs, particularly when excavation is required. I'd be remiss not to mention this digging took place in January, they made it happen under difficult circumstances! Thank you to Jess and their fantastic team!
Peter Hofmann
9 months ago
Cichy's replaced sections of my sewer line to the street that had come uncoupled and the experience could not have been better. It took them less than a day to dig a deep hole in the front yard, replace the damaged pipe, inpect the remaining line, and fill it back in. They were all courteous and friendly. A key factor is that they also informed me of the fact that sewer projects like this can be paid for through the MPLS Sewer department as an assessment on property taxes, spread out over five or ten years. That information makes a project like this much easier to take on, and Cichy's walked me through that patiently. They are the best! I'd re-use them in a heartbeat.
Jessie Halter
2 months ago
Cichys was very professional and great to work with. I had a sewer line fixed and lined. They were great.
Sarah Mattson
4 years ago
Punctual, quick to respond, --highly recommend these skilled professionals.
Robert Sorenson
2 years ago
As a 50-year home owner I have had many workers at our house. Cichy’s is absolutely at the top of the list. Timely, knowledgeable, skilled, thorough, and great communication at all levels of the job. If you are in need of sewer work – look no further. Cichy’s are the best!!
I had Cichy's repair and line my sewer pipe from my home to the street. They were clear about what the process would be and how long it would take. They did a great job from start to finish including repairing the front yard where they had to dig a hole.
Jordan Keating
3 years ago
CIchy's was great from the beginning to the end. They clearly explained every part of the process and came in at a much better price than the competition. I would highly recommend them to anyone.
Richard Spencer Sr.
a year ago
Anita Prosser
3 years ago
When I found myself in a situation of a broken sewer line I didn’t know what to do. I called several different companies and I found that Cichy’s is a family owned, local business. They treated me respectfully and made it very clear what needed to be done and how they would do it. They worked with me on a fair price. I felt like they treated me like I was a part of their family. Truly a company with integrity.
Donna Scholtus
3 years ago
As someone who owns an older home, I have had an ongoing sewage problem for years. Finally I had found the solution which was Cichy’s. Their team was professional, reliable and most importantly the most reasonable company - and trust me I shopped around. I won’t trust anyone but Cichy’s from here on out.
On time, nice folks; quality workmanship and cleaned up nicely. Would definitely use them again, highly recommended.
I called Cichy's to ask about an estimate for a project we were told needed to be done after having our sewer scoped as a result of a home inspection request. Jessica in the office looked at the video with me, and was very patient in explaining what she was seeing and the work that needed to be done given the information I gave her. She answered all my questions and was very helpful. We scheduled Cichy's to do our job.
When the start date arrived Mark showed up on time and did a very thorough inspection of the issue, he determined that due to the placement of lines and city equipment, coupled with us never experiencing any issues, that replacement would not gain us anything in preventing possible future issues. If I would have had them come out and assess the situation prior to scheduling I'm sure I would have saved them time and energy.
I appreciate the detailed exploration of the work and the professional and honest opinion. Mark could have done the work and taken our money with us knowing nothing about how all of this works, but Cichy's staff was honest and showed the highest amount of integrity. I appreciate that very much, and they will be the first ones I call if I need sewer work in the future. Thank you for being a stand-up company Cichy's!!!
The Cichy's team was great. We needed a portion of our sewer line replaced and the rest of it lined. They were prompt and friendly in the quoting process (and true to their word on both price and timing). The crew on site were very professional and friendly. They explained what the steps would be as they worked and and took care to minimize the surface area that needed to be dug up. I highly recommend them!
petros kyvelos
9 months ago
Mark Cichy met us on several occasions to discuss the project, even before hiring his Company. Once engaged, communication was easy and consistent. He been easy easy to work with and performed the work as discussed and on time. Post completion he remains available for questions etc.
Cichy installed a new water main for us...
Austin Hurlock
a year ago
Cichy's team was professional and worked quickly to fix my water line. I'm very happy with their work and appreciated their communication and honesty about the services I need. I will use them again if I need other water or sewer work done.
Hannah Owens-Pike
a year ago
Wonderful company to work with from start to finish! Super responsive, knowledgeable, professional and helpful during a very stressful time when I did not have any water at my house. They were able to get the job done promptly and did an excellent job. Very thorough and kept me informed through the whole project. I would definitely use them again if ever needed!
Sue Campbell
8 months ago
Jamie H. Walton
a year ago
Mark Cichy and his team replaced the main water line from the street to our apartment building. Mark’s communication was amazing both with us and our tenants. The process was smooth and he met with me beforehand to review the project to make sure we were on the same page. I would highly recommend Mark and his team!
Carlin Bartnik
3 years ago
We had a wonderful experience working with Cichy's Water & Sewer! They were extremely punctual in helping us get a critical repair to restore water access to our home. All individuals we were in touch with were knowledgeable, prompt, and empathetic to our situation. We would highly recommend Cichy's Water & Sewer!
Connie Soteropulos
3 years ago
Honest, Reliable, Responsive.
I was selling my house and the inspection requested a sewer line repair. I forwarded the scope video to Cichy's. I got a call back right away noting that there was no need for a repair at all. They explained it clearly and sent a letter of opinion to my realtor and the buyers. The request for repair was deleted! I am so pleased and grateful for the honest feedback and willingness to help me out. I would DEFINITELY trust them when a repair is actually needed. A+++++
M. Clark Hoelscher
a year ago
I had a block in my sewer line. I spent a bunch with a few companies trying to avoid digging it up and removing the problem spot.
I wish I had moved forward with Mark’s recommendation right at the beginning. Cichy’s whole team is professional, honest, and incredibly great to work with.
There was no attempt to pressure me into paying or doing more work than was really needed.
The Whole Cichy's crew did a great job from communicating, scheduling, executing the work and clean up
Maurice Dysken
2 years ago
B L Bloomquist
3 weeks ago
Expert repair of 70 year old water service
Lindsey Hagan
2 years ago
I was shocked by the detail and effort the Cichy's team put into their quote. They made sure to quote accurately and make me aware of any potential issues that may arise. The quoting process made me very comfortable to proceed with this team and in the end saved me thousands of dollars in excessive services quoted by their competitors.
Janice Grudecki
3 years ago
I contacted Cichy's as we were told by another plumber that our 90 year old sewer line was in poor condition and we needed a liner. Our neighbor used Cichy's for a job at their home and spoke highly of them so we opted to get a second opinion. Not only were they extremely responsive, but Jessica and Mark made it a point to squeeze us in quickly. Within a few days Mark was over to run a camera and give us an estimate and we learned our sewer line was in great condition and not in need of any repair. Not only would I hands down recommend this company to complete any sewer repair work, but they're also good honest people.
Meghan Olsen Biebighauser
3 years ago
Cichy's took such good care of us! They responded so quickly to our situation, as we were displaced from our home and were able to clear a line that we were previously told would have to be replaced! We were back in our house almost immediately, and for a fraction of the cost we thought we'd have to pay. As new-ish homeowners they explained everything to us carefully and suggested what to do going forward to prevent further trouble. Will exclusively be using Cichy's going forward!
Monica Avellone Regan
a year ago
When we moved into our home, someone at Cichy talked to me about sewer line issues for 30 minutes. They were so helpful, and even though we decided not to do anything at that time, we knew we'd like to use them if we ever needed help. Low and behold our 100 year old sewer line began to fail this year, and we knew who to call. They were straightforward, helpful, responsive and did a great job. Highly recommend! Getting your sewer line fixed certainly isn't an exciting upgrade, but Cichy makes it easy! Thank you Cichy!
Linda Hanson
10 months ago
Highly recommend! Responsive, on-time, friendly and competent!
Nate Berglund
3 years ago
Cichy replaced my 100 year old water line from the city main into the house. Not only were they one of the lowest cost providers they took care of all the details including scheduling, permitting, and inspections. extremely professional and water and sewer experts.
Jerard Fagerberg
3 months ago
The absolute best option for sewer repair
Cichy’s did a phenomenal job fixing our sewer line quickly. Also appreciated their communication and thoughtfulness to hand dig the top layer so they could relay the grass back in place!!! Much appreciated gesture that many over look. Would recommend to everyone who needs help fixing their sewer line.
futchinstuff1
3 years ago
Cichy's Water and Sewer did a great job! They were very professional...They let me know they wasn't able to make it on their schedule date. However, they can out on their next scheduled day and did the work. They did the work quicker than I could imagine. If you ever need any plumbing/sewer work contact Cichy's Water and Sewer.
Vance Palodichuk
3 years ago
Shortly after moving into a new home I had issues with a pump in a manhole in my yard that was no longer working. Cichy's was extremely helpful in connecting me with someone who could resolve this issue. I would highly recommend them!
Daniel Holets
2 years ago
They took the time to hand dig to save our tree; while replacing sewer pipe. Installation was on-time and very thorough. Price was reasonable for the excellent service and documentation.
Jennifer Breitinger
5 months ago
Good and efficient pricing and follow up
William Bruce
2 years ago
A great company. Were clear about what needed to be done and did it well. Kept me well informed about process, billing and time. Would not hesitate to use them again and recommend them to my neighbors.
Honorable folks with a reasonable cost. Will gladly do business again in the future.
Cichy's came out and replace part of our broken Sewer main in NE Minneapolis. The crew was on time and completed the work in a day. Our sewer break was right below sidewalk the city had replaced 4 months previous. They were able to cut out the sidewalk, dig their trench, replace the pipe, fill in the trench, and place the sidewalk piece down again without breaking it. If I hadn't watched them dig a huge hole there I never would have guessed it. The sidewalk looked perfect and the dirt surrounding the area was perfectly level.
Daniel Beckius
4 years ago
If you're looking for Minneapolis Sewer work or an Inspection, Chichys is the most reliable, professional, company I have ever used. Will always do business with Chichy's
Benjamin Bartlein
a year ago
Our project was to lower the sewer lateral coming out out the house. Mark was easy to work and very knowledgeable. The team was quick, skilled, and did a great job restoring the yard after the work.
Matthew Engelstad
2 years ago
Cichy and company have been great. Very professional, very prompt, very reliable. They took the time to answer questions, provide a very thorough estimate and were very responsive to our needs. On top of everything else, they have taken care of the whole process from the first call. Definitely worth a call if you are up against a big project.
Received great service from Cichy. Couldn't have been happier with the repair they did on my curb stop.
Jessica Opheim
3 years ago
We were very impressed with Cichys! We used them to repair a sewer line in the house we were selling. They were very responsive to us as we were in the midst of negotiations with the buyers and this was the sticking point. Jessica in the office was very kind in what was an extremely stressful time for us and Mark was available to us multiple times for questions and advice. Unfortunately we were one of the few homes which needed a major sewer repair and they were willing to work with our schedule as needed to get the repairs done in our preferred timeline. We appreciated their honesty and seem to run a clean family business.
Matt Hosfield
2 years ago
A new water line from the street was installed. I am very pleased with their service. The price was good, and they did everything as agreed.
Brad VanderVegt
2 years ago
I've called two separate times weeks apart and have not so much as received a call back. Not impressed with the lack of basic customer service...
kristine morshead
3 years ago
Cichy’s team - from Jessica, who fielded my calls, to Mark, who gave expert consultation and advice - is absolutely incredible. Faced with an unexpected and EXPENSIVE sewer line break, Cichy’s gave us solid information and guidance to help us navigate the options available to us. Mark advised as though he was advising a friend or loved one and even provided options that funneled work away from Cichy’s itself. His integrity and honesty are refreshing and admirable and, while we won’t end up having Cichy’s do the repair work (a different option is going to work best for our specific needs), they have made a customer for life out of us. Highly recommend Cichy’s!
James Anderson
a year ago
We had a wonderful experience working with Cichy's to repair an issue we had in our sewer. They were extremely professional throughout the experience, always keeping us informed of exactly what they planned to do and what to expect. We received prompt replies every time we had questions before the excavation happened. Jess even worked directly with our insurance agent in order to ensure we were covered by the repair that needed to take place.
We couldn't recommend Cichy's enough and would gladly work with them in the future for any other needs we might have.
Emil Angelica
3 years ago
Andra Griffin
3 years ago
Professional company that takes pride in their craft. Courteous and proficient!
Jolene Morrow
2 years ago
Andy Haynssen
3 years ago
Cichy's helped us out in a pinch with needing a new water line installed. They kept our house clean and put everything back in it's place. Prompt communication and clear expectations. Would be happy to call them again.
Arthur Billings
2 years ago
Best in the business!
Amazing service! I was throughly satisfied with the manner they went about identifying the problem and coming up with affordable solutions so that I could make an informed decision and have a leg up in the negotiation process. I received customer service that was just above and beyond what I could ask for. They even went as far as referring me to another company that could do the job for less since there was no need to dig. Thank you Jessica and Mark for making this a pleasant experience
Michael Walters
7 months ago
Cichy's did a great job on a challenging sewer repair.
Richard Garon
2 years ago
Video inspection of main sanitary sewer. Cichy's video identified the exact location where the repair needs to be made. Now we can proceed with the repair with the least amount of property damage.
Have worked with cichy’s for 15 years or so. Honest, fair, professional, timely and courteous. Did I say honest? They’re the best.
Deanna Lackaff
a year ago
Cichy's repaired a section of the sewer line between our house and the city main line in the street. They were professional, competent, and thorough. In the end, the final charge was less than the estimate. We were very pleased with their work and their attitude.
Ibrahim Mohamed
a year ago
They did an amazing job. Communication was great and made the whole process easy.
patricia nelson
a month ago
I have found Cichy’s Water and Sewer to be an outstanding company. The owner and the initial contact person are knowledgeable and professional. Everything was clearly explained and all questions/concerns were answered throughout the project. The work crew arrived on time, worked expeditiously and did a great job cleaning up.
Spectacular service, very quickly scheduled and even more quickly done! They came out to do a significant replacement of my sewer line (24 feet of pipe ended up being needed) from within feet of my house and inches of my front stoop. They did a solid job of retaining the lawn as much as could be expected given the scope of the project, but even more importantly avoided cutting or damaging the stamped concrete pathway/stoop that wound around the area they needed to work on. They were very respectful of my neighbor's property line close to the work area. They accomplished this all within 8-5 business hours in a single day. They scheduled me for 04May after providing an estimate on 19Apr (very short turnaround in the middle of what I understand to be their busy season). Mark and Jess were very helpful along the way, and the crew was very friendly and professional. I'm extremely pleased with my service, and would recommend Cichy's to anyone who might need any of the services they provide. This was a major expense for me, and I'm thrilled to have faith in the service that I've received. Thank you Cichy's!!
Sarah Nurnberger
11 months ago
We were very pleased with the professionalism, communication, quality of work and overall experience when we hired Cichy's for our sewer repair. Highly recommend.
Rick McNaughton
2 years ago
Michael Quinlan
3 years ago
Quick, speedy and friendly
angela oseland
a year ago
Found out we had a problem with the sewer when selling our house . Cichy’s solved it for us in a timely manner, answered all our questions, keep us informed, would highly recommend!
Christian Sanchez
2 years ago
Michael W Cackoski
2 years ago
I have them out every couple years to cut out the roots in my main drain. They know their business and my tech has done it for years. A great place to do business with.
Responsive and professional. Would recommend or use again.
Cichy’s was extremely professional, friendly, and did a wonderful job. I would highly recommend them to anyone needing their services!
Hannah Wellumson
a year ago
The Cichy's team were awesome, communicative, on time, and did a great job! Setting everything up with Jessica was a breeze. The team was respectful of my yard and home and did a nice job cleaning everything up when they were finished. I would certainly recommend them and will surely give them a call for my future updates and repairs. Thanks, guys!
Fast and honest communication, reasonable price, easy payment, quick work.
As a business owner myself, I would hire every single person I talked to from Cichy's today. Their customer service is off the charts, I will only deal with them for all of my needs in the future. AAA+ service.
Jessica White
2 years ago
I worked with Mark and Jessica at Cichy's. Both were very professional and responsive. Jessica explained the process very well before the crew came onsite. The digs, repair, liner install (third party) and fills went very well and as mostly expected. I would've like to have seen an attempted to replace the grass (seed or sod) that was scraped from my front hill, but overall I would recommend Cichy's.
becky stachowiak
4 months ago
I’d highly recommend them. Professional, highly skilled, efficient, friendly and helpful in every aspect!! Along with the lowest bid for the sewer line repair!!!!!!
Jessica Goodsell
a year ago
Glenn Folland
5 years ago
Very quick to respond and reasonable cost. Nice people on top of that.
Meena Natarajan
3 years ago
They were fantastic. They were very professional, the work was stellar and they came back when they said they would to complete a task without adding extra charges. Very very happy with the work.
June 2020: Securing a quote, scheduling an appointment, showing up on time and completing the work in a clean, professional manner - Cichy's team was great on all fronts. My water pressure, however, was significantly reduced after the work to replace my shut-off valve at the street, and it took me five months to pick up the phone and call the City about it.
The City suggested that debris can sometimes get into the system with the water shut off work Cichy performed. I called Cichy back, and although it had been five months since they did the work, they came out within 48 hours of my call and addressed the problem. Again, they were super courteous and professional, and the problem is fixed.
I received three bids for my 'water shut off at the street' work and while Cichy's wasn't the least expensive, they were the only company with staff who were very confident about what the work would entail and what it would cost.
I would re-hire them again without question!
From beginning to end the communication, professionalism and service was impeccable
Thanks to the whole Chichy's crew for repairing our sewer break! Your knowledge, efficiency and work is truly amazing! The job is complete and we couldn't be happier!
You are all truly amazing!
Mary and Sharon Collins
Kabakas Clark
3 years ago
The Cichy’s team did an awesome job on the replacement of a portion of the main sewerage drain. They got us scheduled right away after explaining to them what kind of problem we had. They pinpointed the exact problem and fixed it right away. Thus saving us from anymore headaches from a flooded basement
Mark and Jessica provided an incredible amount information and advice for us on our somewhat complicated situation. They both were wonderfully professional and knowledgeable, and Mark was prompt and detailed in his inspection. We appreciate their help and highly recommend Cichy’s.
Jamie Canfield
2 years ago
tatiana salazar
a year ago
They were very knowledgeable and walked me through the entire process. Their invoice was very detail showing what could happen if it doesn't go to plan and the costs. Luckily everything went accordingly and they were all very friendly and professional.
Ryan Weisenbeck
a year ago
Signa & Anders
2 weeks ago
Would absolutely use Cichy’s again. Very honest, respectful, hardworking, and thorough. They did a wonderful job fixing our sewer line and we have no complaints! (and no more problems). Highly recommend!
James Bramante
a month ago
I had to have the sewer line on my new home repaired. I was late accepting their quote and scheduling the work, but they still fit me into their schedule. While they had a liner inserted, there was minimal disruption to my lawn and my schedule. Worth the price!
Nick Brierley
3 years ago
Great to work with
Aaron Ziegler
4 years ago
Cichy’s installed a 72’ CIPP Liner (lining my main sewer line) in Sept 2018. They came recommended from a friend who also does property management. Not only were they the cheapest of the four quotes I received, the work they did was stellar!
They had to dig up my landscaping, which worried me, but they put it back so carefully, including ensuring the in-ground sprinkler system was back in place and working, that I literally could not see where they had dug. I am picky about work being done “right.” I cannot recommend these guys strongly enough.
Great Orkney, fair price, and wonderful cleanup.
Darrell Swift
2 years ago
We had our house up for sale, during an inspection it was discovered that our main line to the street had broken in one place and a bad crack in another. We called Cichy's, since we have used them in the past and had referred them to 2 of our neighbors, who also hired them. We are extremely satisfied with the workmanship, professionalism and there entire team. Jessica is the office manager she is so nice, caring and professional, she is the person you want to call when you have a problem, she knew how important it was for us to get the sewer fixed asap. Mark and his team were great, explaining the entire process, from digging up the yard, to the repair and filling the hole backup. Great job Cichy's!
Robert Mc Master
a year ago
Sherry Sheahan
a year ago
Had tree roots removed from sewer and kitchen drain cleaned. Technician was friendly and courteous. I definitely recommend Cichy’s.
Cichy's replaced a portion of our sewer main. They were super speedy and great at communicating with us through every step of the process! really reliable company to work with!
Honest & helpful, highly recommended.
Michael Stewart
3 years ago
I would recommend these people for your sewer repair needs anytime. Their crew was not only knowledgeable and professional, but took extra care of my landscaping and yard to ensure the least amount of follow up work on my end as possible.
I was incredibly impressed by the overall service and professionalism of Cichy’s. From Jessica scheduling the work to Tim and Team doing the excavation and repair it could not have been a more seamless process. This is a very honest and capable company I would recommend to all my family and friends.
Mark & Marisa Ruhe
9 months ago
You cannot ask for a company to be more honest, thoughtful and professional than Cichy Water & Sewer - throughout the job they maintained close communication, required only a marginal deposit and the little ripple we had in a misunderstanding was overcome immediately and totally at their initiative - and our neighbors compared the work they did for us as “stellar” - compared to their experience with another company a few years earlier - you'd have to be a fool not to go with these very fine people.
A scheduled service became an unexpected emergency 6 weeks early - and Cichy’s responded immediately. Within 24 hours they repaired our collapsed sewer pipe and averted a much worse situation for our home! Thank you, Cichy’s, for sharing our sense of urgency and getting the job done well.
It was such a great stroke of luck for me to call Cichy's Water and Sewer when I discovered I had some serious sewer pipe repair and cleanout to do on my home immediately. From the friendly, supportive and super-knowledgeable office manager, Jess, to all of the guys who came out to work on my project, I felt like I was in good, capable and caring hands all the way. Their response was immediate! Everyone was SO professional, conscientious, thorough and supportive -- I could not have been more pleased with my experience with this company. If you need to deal with this stressful kind of sewer pipe (or any plumbing) challenge, give Cichy's a call ... you will be happy you did!!
Sherry Pierce
3 years ago
I've seen them in action. ! Good company and they came recommend
Wow - Thank goodness for Cichy's! We discovered a broken sewer pipe in the home during the the coldest temps of the year in January and were very concerned we would not find anyone to fix it.
We quickly contacted 8 different water and sewer companies and Cichy's was not only the only one who could help us - but 3 of the 8 companies told me to call Cichy's! THEY are the only ones we know who can hand-dig and do the work you need... Amazing!
So we did and it all worked out great!
Not only were they the fastest, kindest, most helpful company to work with - their price was wonderful as well.
I can't say enough about how grateful we were to Cichy's to help us out in such a pinch at a very tricky time of year.
I will continue to sing their praises over and over again! Jess and the team were so kind and incredibly helpful. They are simply the Best!
Pamela Armour
6 months ago
Great service! Knowledgeable. Super responsive. Professional. Fair pricing. Would gladly hire them again!
I had an excellent experience working with Cichy's - Jessica was wonderful at explaining everything involved in my sewer repair and answering my many questions. Tim, Mark and their crew were courteous, professional and efficient in working on my repair. I decided to go with Cichy's over other companies I also received bids for based on their recommendations on Nextdoor. I truly appreciate it when companies are both good at the physical work they do, but also take the time to explain everything and be available for anything that comes up. I hope I never need another sewer repair, but I would use Cichy's again for sure.
Cichy's provided excavation and service line repair at our home. They were very responsive, competitively priced and communicated clearly. The work was completed very quickly and professionally, and they did a great job getting everything back together after they were done.
Potter For Peace
2 years ago
Awesome, I highly recommend this Team, I was burned by Roto-rooter, glad I went with a small family owned professional team. Could not be happier !
Annie Lampkin
8 months ago
Great service, knowledge, & professional! They repaired my sewer line & helped us find financial resources to help pay for the repairs. Cichy's will always have my business. Best plumbing service in the twin cities!! Thanks Cichy's!! Special shout out to the receptionist Jessica! You are awesome! 👍🏾👍🏾👍🏾👍🏾
I highly recommend! I had a sewer pipe back up. They put me to the head of the line for emergency repair, which I greatly appreciated! Other folks were just having non-emergency problems or appointments. They explained everything so I (older woman) could understand it. They were very professional! Great work and they were done in a day.
Matthew Cunningham
a year ago
Susan E.K. Foster
a year ago
Sent 4 guys and completed the work in 2 days. Plus? Got it done in January right before a blizzard. Super professional. Great organization!
If you are looking for a great water and sewer repair company with great pricing. Cichy's water and sewer did a great job repair my sewer. I called them with an emergency repair on Tuesday 12/22/20 my house was flooded due to sewer back up. My family and I couldn't stay in the house because of the toxic smell and they came to the rescue the very next day and had us back in our house the very next day before Christmas.
Thank you very much cichy's sewer repair.
Megan Peterson
a week ago
Overall great experience working with Cichy's Water & Sewer. Communications were clear, thorough, and timely. Both the administrative side and work crew were knowledgeable and professional. I was pleasantly surprised by the speed at which the work was completed and the care taken to protect my existing landscaping throughout the project and during clean up. Would highly recommend!
Vadim Blyakhman
3 years ago
Great and trustful company. Very responsive and very helpful.
The communication was amazing - special thanks to Jessica the office manager. Her professionalism and competency are above and beyond. The work was done on time and during the weekend.
Recommend everybody to start sewer fix by contacting this company first.
Timothy Thomas
3 years ago
Fast response to my low water pressure problem request, they did their homework on the city water line and the line to my house, identified possible problem areas, within a few days, visited, tested, checked and quoted the fix, far lower in price than others. Now the water pressure is above the neighborhood average or standard. I am very happy with the results.
I appreciate the work Cichy completed. Jessica is an especially good communicator. Mark was helpful throughout the process and successfully found a way to save several thousand dollars.
Becky Grossman
2 years ago
It's never good when you have to call a sewer repair company - but all in all I had a great experience with Cichy's, couldn't have asked for better. I was calling as a realtor for a client who just purchased a fully occupied rental property. They answer their phone on the first try, get back to you with bids extremely quick, and the final invoice matched the bid exactly. They also communicated really well with me throughout, and with the tenants on site. I was able to coordinate all work remotely and did not have to meet anyone at the property which is a huge plus. As a realtor it's always good to have go-to vendors for all sorts of home owner related issues. Cichy's will definitely be the sewer repair company I recommend to all of my clients.
Great job at the street stop box repair.
Similar Items
Barbour-Pourron Plumbing Services
E.B. Plumbing and Remodeling, LLC
