troy johnson
7 months ago
Furnace was working intermittently. They came and took a visual look, standing there with their hands in their pockets, said the furnace was old and gave me an estimate for new equipment, $3000.
They never actually diagnosed the problem, I told them to leave.
Did a little more digging myself and found out my thermostat was bad. Run to menards, $40 and an hour later furnace was working great. I complained to management and after arguing with them for a bit they finally refunded my $79 diagnostic fee.