Heather LaCasse

2 years ago

Ryan, fast and awesome

Jelani Thomas

2 months ago

Elizabeth Bridges

a year ago

Friday October 22, 2021 my half bathroom flooded into the laundry room, Ryan came out that same day and saved us, he was honest and even earlier than told. Ryan explained what he did and that it may or may not fix the issue. Well Monday happens and it happened again, he (Ryan) came back out in the rain earlier than told again and bless his heart for saving the day again. We believe the issue has been resolved and we will continue to use Drain Masters for our plumbing needs. Thank you so much Ryan and hope you have/had a great birthday.

Lynn W

a year ago

Jennifer Harrell

a year ago

xxROCKHEADxx

2 years ago

Aaron was my technician. He was Very professional and efficient ! Would definitely use their service’s again.

Christopher Valianos

3 years ago

Andrew was on time very professional and very detailed oriented. He gave me a very reasonable quote and performed work quickly and cleanly leaving no mess behind. I highly recommend drain masters for your next plumbing need that you may have.

Empress Etheridge

3 years ago

Drain Masters Plumbing was professional, skilled, and timely. They took the time to explain and their prices are fair. Great work! They’ve earned my business for life!

Catrecia Rodgers

2 years ago

Ryan was amazing and professional. He was thorough and knowledgeable and was able to answer all of our questions in regards to the repairs/replacements. Great asset to this company

Vernando Coleman

2 years ago

Jared an John were awesome they did an amazing job, and it didnt take long at all, i would definitely recommend them for any type of plumbing issues!!!!!

Sam Newcomb

2 years ago

Great work they did in my house. Very clean and professional. Aaron paul was there employee that did the work and i have to say he did a awesome job. I will def request him with my next project. Thanks again

Amante Homie

a year ago

Ryan did a fantastic and quick job... Very professional and helped with future jobs I have to do... Definite recommend... 💯

Tim Williams [email protected]

2 years ago

The technician was Ryan. He came out on a Sunday holiday weekend . Showed up with in an hour of my first call. Determined the problem and the repair. Once he was able to find the parts a new appointment was set.
Ryan showed up on team and had the repair done in a hour. Very Knowledgeable and Pleasant. I will recommend them to everyone.

Randy Wright

3 years ago

Myrlin Valentin

3 years ago

Ryan Morgan was literally in our home 5 minutes and found and fixed our leaking kitchen sink issue.

Dean Bessette

3 years ago

Theresa Johnson

10 months ago

Ryan was awesome I really appreciate your help with our sewer issues. Give him a raise he is great!!!!!!!

Joe Elizabeth

3 years ago

Andrew was great!
Sent a text on the way so I wasn’t waiting forever and resolved the issue quickly.

Missy S

3 years ago

Awesome job!!! John was very professional. I would definitely recommend (Drain Masters) Make sure you ask for John.

Elizabeth Bona

3 years ago

RYAN MORGAN WAS AWESOME!!! He came and fixed my bath tub leak right away and was so nice in the process!! Seriously the best! Thank you!!

Dana Romano

2 years ago

Ryan the plumbers was awesome! Very knowledgeable and helpful.

Richard Wood

a year ago

My technician, Ryan, was great. Came inside cleared the drains for the sink and both bathroom toilets that were clogged. Have had problems with plumbing before and he was able to clear the lines and fix the problems quicker and easier.
Very nice and well down. Would recommend!

Arlene Jones

2 years ago

Aaron did an amazing job, he was polite and professional!

Aaron Paul

3 years ago

I was in a pinch not knowing who or where to turn for sewage backing up my toilet and I had seen the reviews for drain masters and decided to call. Not only did they respond almost immediately, they walked me through everything and had my problem fixed in no time. If you are in need of a plumbing company to trust do try drain masters.

beth rusch

5 years ago

Michael Bellerose

3 years ago

Andrew was our technician today, and he was professional, kind, and efficient.

He courteously wore a mask despite the house being so hot (our AC isn't working very well).

The job was completed in no time flat. Give him a raise! He deserves it!

Teah Setser

3 years ago

Mike and Scott were great. Came in got the job done and left as quickly as they came. Thank you.

Natasha Williams

2 years ago

Ryan was amazing, friendly, and quick!

Harley Guy

3 years ago

Andrew showed up on time and was in uniform. As he performed his job Andrew explained what he was doing. I’m very pleased at his demeanor, his professionalism, his timeliness and the end result. Call Drain Masters and ask for Andrew, he’s an asset to their business. Beth in the office was awesome as well, polite, professional and friendly. She knows her business too. Thank you Drain Masters.

Aubrey Stevens

9 months ago

Ryan was absolutely amazing! Got the problem solved fast in a professional and friendly manner. Would be happen to work with him again
Edit: Used this company again and the office staff, Ryan, and the rest of the crew were awesome as always. It's very rare you work with a company and love the entire team. Well done!

Ron Oden

3 years ago

Our technician Andrew did a fantastic job. He was on time, super polite and very professional. He answered all my questions, and explained what he was doing along the way. I would highly recommend Andrew to anyone who needs a plumber!!

Glenn Miller

3 years ago

Very professional and did a great job. Referred him to a friend because of his work.

Carlos Nogue

6 years ago

I would like to thank Taron for responding to an emergency at my house. Had a faucet knob break off and the water was running uncontrollably. I was explained how to cut the water off, and within 30 minutes I had the plumber at my house and repair done. Thanks again

Zakiya Jackson

3 years ago

The gentleman got the job done quickly and very awesome service .

T Simmons

3 years ago

Andrew was awesome. He answered my millions of questions and explained them thoroughly. The work was completed in a reasonable timeframe. I would love to recommend him and the company to my neighbors, family and friends!!! Great Job Andrew!

Samantha McKinney

2 years ago

Ryan recently came out to fix my water heater. He was there the same day, emptied the closet and even put everything back when he completed. He went above and beyond and I could not be more grateful to the drain masters family!

Natalee Jarrett

2 years ago

This company is absolutely amazing! Ryan came to repair our toilet and garbage disposal. He sent a notification in a timely manner, and was on time. He entered the home, introduced himself and was very polite. He found the issue and resolved it quickly. I would highly recommend Drain Master’s Plumbing for your plumbing needs, and ask for Ryan. He knows how to get the job done and does a great job doing it. Great service!

Abigail Black

a year ago

Ryan was great! Very friendly and professional, got the problem fixed very quickly.

Jessica Ashworth

3 years ago

Andrew was very professional and on time

Quintin Townsend

a year ago

Ryan did an amazing job with unclogging our toilet and he responded within 1 hour from the initial call! We will use this company again!

snaketehshark

3 months ago

Kevin showed showed up wayy after hours and did a phenomenal job

Shawn Marie Vadnais

3 years ago

Michael and John were extremely helpful when i felt completely helpless! l am grateful for their professionalism and expertise when it came to my water issues. Mind you, the city has been out 4 times in the past two weeks unable to find the problem which is on their end! Thank you Micheal and John! You guys ROCK! If I could choose 59 million stars for your service rank , I sure would! Much appreciated!

Kenneth Abner

4 years ago

I had a good experience and the technician was very helpful , he did more than he should have and gave me great tips , he even broke down exactly what I needed to fix the problem I recommend drain masters plumbing and drain to everybody !!!

Tanner Effinger

5 years ago

Melanie Wyne

3 years ago

I would highly recommend Drain masters. John is polite and knowledgeable. He came to my rental home and unstopped my main line. He worked late and and professionally cleaned up before leaving. He also helped my tenants take their trash to the street. Drain masters goes the extra mile. Thanks John

Matthew Morris

3 years ago

Jeremy K

3 years ago

John was polite and professional the moment I opened the door. Listened to everything I was having problems with and addressed them quickly. Would highly recommend.

Jon Mironchik

10 months ago

Tyler came and fixed our plumbing issue in less than 5 minutes, he was amazing!

Hayley Maxwell

11 months ago

Ryan has came to my property twice for two different reasons he is awesome! Very responsive and super helpful! Will definitely call them again if i have any other plumbing needs.

Chuck Doss

2 years ago

Ryan was our technician and he was on time super professional and personable. Explained what he needed to do before and eplained after. Definitely a business to call in the future.

Kasey Standridge

3 years ago

John Vincent was exceptional. He took great care with our property and explained to us what needed to be done and the price. Great work!

leslie smith

a year ago

I had no hot water. Called on Monday, they came out the same day and Ryan correctly diagnosed which parts needed replacement. He came back the very next day at 8:00AM and completed the repair before 9:30AM. WOW! My heater is in the attic , this was in the middle of July and Ryan never complained about how hot it must have been up there. He was professional, extremely knowledgeable , so friendly and cleaned up before he left. I have always used Drain Masters because they are fast, reasonable priced and their customer service is top notch

Alicia Gillard

a year ago

Ryan was super nice, and very helpful. He notified me in a timely manner when he was on his way. Once he arrived he found the issue and fixed it quickly with no problem. He also disposed the trash himself. I would definitely recommend Drain Masters, and try to get Ryan.

12/3/2021 Update!!! For some reason google won’t let me do another review. I promise Ryan is the best! This is the second time he’s come out. He is super fast and very friendly! As long as he works for drain masters they have a customer in me.

Patricia Richardson

2 years ago

Ryan identified and repaired problem quickly and professionally. Highly recommend.

Jacob

11 months ago

Good job of on fixing

Name is Ryan

Michelle Geiger

2 years ago

Armee Hardy

4 years ago

The level of service provided was amazing. The technician was professional and very informative regarding the issue. The technician educated us on how the problem occurred to prevent it from happening again. He also advised us in how to troubleshoot the issue independently prior to requesting service. I would recommend this company to anyone having plumbing issues. Hands down it was the best experience even during a very hectic time.

Nicholas Terrell

7 months ago

Technician Ryan was able to resolve all issues with the disposal. Found leak and replaced garbage disposal. No leaks after replacement. Highly recommend services to others. Overall great experience

Elysia Pagan

2 years ago

We had an absolute emergency this morning and everyone we spoke to/ worked with was fantastic! Ryan was prompt, professional and able to get our sewer problem fixed quickly for a fair price. I will not hesitate to recommend Drain Masters to any of my friends with plumbing needs.

Althea Carter

2 years ago

Ryan was great. Thorough and friendly. Excellent workmanship.

A Oden

2 years ago

Andrew did an amazing job. He was prompt professional, and business friendly. The price was very reasonable as well. I recommend this agency and technician, Andrew.

Ryan Dougherty

2 years ago

Tinisha Flythe

2 years ago

Ryan was scheduled to come out to my home to repair our tub because it would not drain. One I received a notification that he was on his way. Once he arrived he was very polite introduced himself and started to work. I don’t know what was going on with the tub but Ryan repaired it and it’s draining just fine now. Any plumbing needs Ryan from Drain Masters in the guy.

Linarisia Harris

2 years ago

Mr Aaron did an awesome job helping with sewer..I'm very happy with the service provided!

kent von fecht

2 years ago

Quick response . Professional service . Owner actual came on this service call and found our problem in minutes . He then explained the problems and fixed it . Then he when above and beyond with a service plan for our drains !!!

Maegan Sullivan

3 years ago

Awesome service!! Did business with mike the plumber and he did a fantastic job!!

Tammy Sharlow

a year ago

Jenny Roberts

a year ago

On a Sunday evening we came in from working in the yard and the downstairs was flooded. Water was pouring out of the bathroom toilet and the valve to shut it off broke off. Ryan from Drain Masters was at the house in under 45min and helped us repair the valve, snake the toilet, unclog the pipe and restore water to the rest of the house. They are professional, considerate, and they obviously love what they do! Thank you for coming to the rescue!!!!

Amie Walsh

a year ago

Unfortunately, I've had to use them several times but I always get the same guy, Ryan. He's great at what he does and always professional! And my dog loves him!

Zac42891

2 years ago

Ryan came out and was able to easily solve our plumbing issues and fix our lines so that we can keep our water on. Amazing service.

Rhonda McPherson

3 years ago

I called Drain Masters Plumbing for the first time about a year ago. We had a pipe under our house collapse and need to have our living room and foyer dug up. It was such a horrible thing to happen but I’m am so glad we choose them. Mike and John came out and did the work. The two of them are Awesome. They are professional, reliable, and punctual and the quality of their work is beyond anything I have seen before. They worked hard to get everything done as quickly as possible so that we could go back to our normal lives. In addition, I had some other issues this year when a contractor messed up and caused me to have to call them again. I had the same great experience. After some bad experiences with contractors this is the only company I trust to get the job done right the first time. They also stand behind their work. The contractors that I have dealt with recently do not have the same work ethic. Drain Masters Plumbing is the only company I will call for my plumbing needs. In addition, the ladies that I have had contact with in the office are Wonderful. I have spoke with Beth numerous times and she is just a pleasure. If you want your plumbing job done right the first time call Drain Masters Plumbing!!!

FELICE C

2 years ago

Ciara Mora

a year ago

Ryan was friendly, fast, and professional

Eric Hunley

3 years ago

Mike showed up to my property with a camera to diagnose a sewer line collapse. He was very professional and unbelievably knowledgeable. In combination with his camera he used a fancy locater that literally pinpointed the exact location of the failure. Mike and the rest of the drain masters team will be my first recommendation to folks, especially if they have a complicated issue like I have.

David Clark

a year ago

Ryan came by to fix a leak underneath our kitchen sink and was in and out in no time! very nice guy!

SGWM Boone

3 years ago

I want to thank Drain Masters for sending me one of the most knowledgeable, polite, patient and professional plumbers I’ve ever met. Andrew took the time to educate me on what my plumbing issue was. I will definitely recommend your company but most of all I will tell friends to ask for Andrew. Thanks again for your help Andrew 😊

craig fentress

3 years ago

Efficiently fixed and repaired a pipe above my hot water heater in garage. I highly recommend their services and they will be the first company I call with any future needs. A+ service, 5 star employees.

Chrisanne Kupcha

8 months ago

Tyler and Drain Masters were quick to respond and arrived within the time frame I was told. Tyler was quick to diagnose the clog problem and within an hour toilets were flushing again. Tyler was very professional and explained everything he was doing. I was grateful they could come with such short notice!

Bj Jaynae

2 years ago

Awesome !

Zachery Hoye

a year ago

A room flooded out in my house, after calling several businesses and not getting an appointment for days, I found Drain Masters online and they were at my house within 30 minutes. Tyler was able to identify the leak (a busted pipe in the wall) and repair it within a hour.

Robert Kerr

3 years ago

Excellent Excellent service! It didn't take him long to spot the issue and fixed my water heater right away.

Cindy Coureas

3 years ago

Andrew preformed perfectly and with great care and professionalism. I would recommend asking for Andrew to any customer.

Jermaine Felder

6 months ago

Ryan was very knowledgeable and got the job done in a timely manner! I would recommend him to anyone that needs service thanks again.

Eva Garcia

9 months ago

Great customer service!! Ryan came to see what the issue was with my sink and knew what it was right away!!! Awesome technician !!!

Stacy Scafe

2 years ago

Samantha Will

3 years ago

John was great! He came over right when we were told to expect someone and fixed the sink in no time at all. Friendly and professional.

Brandon Sisco

2 years ago

Aaron was my tech and he was very efficient and got the job done without any issues. He was very polite and I highly recommend drain masters plumbing !

Jonathan Pankau

4 years ago

Mike is the best! Thorough and efficient. Helped me with all of my plumbing drama I had going on with other companies as well!

Danny Richardson

2 years ago

Ryan was very professional and located and fixed our leak very quickly. Highly recommend this company for your repairs.

Popi Stergioulis

3 years ago

Mike is fantastic and we would recommend him to everyone needing his expertise! He is thorough, efficient, and the quality of his service is truly appreciated. Also nice guy to work with!

Jeffrey Betcher

2 years ago

Ryan did a fantastic job. He was courteous and on time. He installed 2 new toilets and he was very professional.

Lory Banks

a year ago

Arrived quicky and on time, professional, diagnosed issue immediately, friendly & reasonably priced.

LeeAnn6359

3 years ago

Andrew did a great job repairing our toilet. He was knowledgeable and professional.

Jeanie Ringer

3 years ago

Erik Siegel

2 years ago

Big thanks to Ryan with Drain Masters! He came in, listened to everything I had to say and went right to work. His expert-level of knowledge had him find the problem after eliminating all of what it wasn't in no-time! Also, further thanks for wearing a mask in my home! It shows courtesy and respect for your clientele, which is very much appreciated!

I would recommend to friends and family!

Nickcp0852

3 years ago

Great and Fast Service.

I AM Amazing

4 months ago

My experience with this company was great, the customer service that scheduled the appt was courteous. Ty the plumber was efficient and professional. After 3 plumbers he came in found the problem and repaired it.

Monique Smith

3 years ago

I was very pleased with the responsiveness of Drain Masters. The service i received was very professional, efficient and completed in a timely manner. I highly recommend Drain Masters for any plumbing issues.

DanYale Trott

a year ago

Ryan was awesome! Quick and very knowledgeable!!

Deborah Guillot

7 years ago

Sean Ehrsam

2 years ago

Water heater burst and needed an emergency replacement. Received a text he was on his way in the morning.. Ryan came out made a quick assessment, gave me a quote and was back with a new unit. Install was thorough but expediant!! Very professional, very reasonable, and gave me tips how to care for the unit. Very respectful of my home and I could not have been happier with the service! Outstanding job!

Brandon Odom

a year ago

Phenomenal experience. I called last second and they were able to squeeze me in with a tight schedule. Marcus showed up faster then I thought and was extremely professional, informative and got the job done. I highly recommend them and ask for Marcus if you can.

Cathy Cheliras

3 years ago

A VERY rapid response to our request for service--to replace our gas water heater which was located in the attic. Did a very professional job at an extremely reasonable price. Michael Jefferson was responsive to our needs, and extremely sensitive to providing exceptional customer service.

Robin Zuellig

10 months ago

I had a leak underneath my kitchen flooring. Ryan quickly detected where the leak was and expertly made repairs. Ryan is extremely courteous, professional, and knowledgeable. Highly recommend him! Five stars!!

Bogdan Kipish

3 years ago

Great company! great service! Michael was very professional and help me to fix my water heater and saved me hundreds of dollars!

Shatera Morings

a year ago

Ryan was great and got the job done!

Madelaine Candor

2 years ago

So thankful for Ryan! Every single time we had an issue he was able to address it and fix it quickly! Always professional and timely.

Meme Pitt

2 years ago

Shane Smith

11 months ago

Ryan Morgan from Drain Masters Plumbing did a great job, showed up on time and resolved our problems. I will definitely call on them again.

ernest quallis

7 years ago

worst customer service ever, no-show on appointments. plumbers not informed before starting jobs. just a headache

E Lineberry

3 years ago

Andrew was very professional and did a great job!

FAITH WATROUS

2 years ago

John was professional and helpful, going above and beyond to make sure that our plumbing issue was resolved.

Raychell Pryor

a week ago

Thanks to Ryan and Trever for getting me a new disposal installed and handling my plumbing needs. Same day service fast, on time and professional,5stars!

MICHAEL ANDERSON

10 months ago

Ryan was professional, energetic, proficient, informative and helpful. He did a great job and I would request him again.

Mark Heckler

2 years ago

Our water heater just failed, and Drain Masters assessed the problem the same day and replaced our water heater the next day for a great price. Michael and Aaron were courteous and professional. I highly recommend this company!

Denise Blount

3 years ago

Faith Watrous

3 years ago

Ryan Morgan and John Vincent were both very professional and efficient but also very personable. They worked well as a team and I am very satisfied with the service they provided.

Joseph Scullion

a year ago

Drain masters had Ryan out to my house really fast. Ryan was very professional, and did an amazing job!

Bert Lewis

3 years ago

Micheal gave first class service! Repaired my drainage issues and installed a garbage disposal in short order.

S Good

3 years ago

My experience with this company was by far the best. The technician was extremely knowledgeable and explained everything in detail. I would highly recommend this company if your looking for a efficent and effective company.

SuperCam53

3 years ago

I used them and John Vincent he was friendly and a great help. I highly recommend.

Craig Estrada

3 years ago

I have worked with Drain Master plumbing on multiple occasions at my dental office and my home. At the office they’ve helped replace faucets, checked backflow devices, and routine maintenance. In my home they’ve helped find leaks in my shower, replaced faucets, water heaters, and maintenance with my toilets. One time they recommend a water heater to be replaced. When they were replacing it, he was spot on because it was about to burst. Had it not been for Mike giving me that recommendation to have my water heater replaced every ten years, I would’ve had a big nightmare with flooding throughout the house.
I didn’t realize the base of hot water heaters corrode over time and should be changed at least every ten years! It made sense.

They’ve always been professional, knowledgeable, and prompt with the appointments. They have competitive rates, but what amazed me is he didn’t charge me more for after hour and emergency visits! Now I realize they’ve always been there for me and no need for me to shop any further! Without hesitation I highly recommend Drain Masters plumbing for your residential or commercial needs. Dr. C Estrada

christina williams

5 years ago

had an appointment with drain masters
tech shows up well dressed and is very informative on what exactly went wrong on my shower fixed and out the door in 20 min
thanks
(Brandon)- supervisor

Carolyn Copeland

a year ago

Ryan was on time, professional, and respectful of my home. He also cleaned up and didn't leave a mess, along with being knowledgeable about plumbing.
Carolyn C.

Debbie Sorensen

2 years ago

Alex Lindsay

3 years ago

John was very helpful in removing and installing a new toilet and was very thoughtful to ensure we had no problems upon completion of the job. Would recommend to any friends needing assistance.

Amanda B

a year ago

Tyler and Ryan were great! Fast friendly and didn't mind answering any of the questions I had about my dishwasher install.

Eric Kim

2 years ago

Mike Wilson

6 years ago

Excellent work done remolding kitchens and bathrooms in our house. We love it. Thanks

Denise Monroe

3 years ago

My tech today was John Vincent. When he was on his way to my home he sent me a message letting me know that he was on his way. We he arrived I opened my door and he was smiling thru his face mask and asked me what I broke this time. We both laughed which automatically made me relax. (You never know how a technician will be with you) I showed him my half bath and explained what was going on. He went right to work and when he was done asked me for a rag so he could clean the water up that had gotten on the floor. It was really nice that he cleaned up behind himself. I have had technicians that left the trash for me to pick up. If I have another issue with my plumbing in my house I most definitely will call Drain Masters an request him if that is allowed. He was really nice and knew what he was doing.

mackenzie watrous

3 years ago

John vincent and Ryan morgan did a very good job of finding and fixing the plumbing problem. They were very nice and respectful.

Jon Maravilla

2 years ago

Ryan was quick, professional, and friendly. No more leaks.

Richard Diekman

3 years ago

Friendly tech who showed up on time and worked quickly. Will use reach out to them again if I have any further issues.

Mary Sermania

4 years ago

Our kitchen sink clogged and nothing we did fixed it. We called Drainmaster and Ryan came out and had everything working again quickly!! He was personable and professional.

JoAnn Bishop

3 years ago

Andrew was technician and did an outstanding job. Thank you.

Katie Staples

3 years ago

Shauna Simmons

a year ago

Service was great! I received an immediate response from the company. Ryan answered all of my questions and completed the job quickly. I will use this company again for any future plumbing service requests.

Brittany Simpson

3 years ago

Andrew is awesome! Very professional!

Jeremy Lamm

a year ago

Brian Morgan was excellent, I will use him every time

Niki Hall

2 years ago

I was in a panic and made a call to Michael and within the hour he had someone at our house!
John was very professional, knowledgeable and quickly fixed our issue!
Thank you so much!!

Jernard Mayes

3 years ago

One of the better plumbing services in the area. Honest, efficient, and superb service.

Adrain Williams

a year ago

John Woodard

2 years ago

Ryan was on time, professional, used appropriate language, introduced himself, wiped his feet at the door, and explained everything he was going to do. He was able to troubleshoot, diagnose, and repair the issued in a very timely way. He is an excellent Plumber! I recommend Drain Masters and would request Ryan to do any additional work in the future. 10/10!!!

SitiLife

2 years ago

The install was done later than I had wanted, but this was due to the need for patience to acquire quality equipment, as water heaters have been on back order ,which I’m more than happy to do and is what I look for out of any company; quality. Ryan was very professional, efficient and timely. Awesome work! Would definitely recommend to a friend!

Damien Hatcher

3 years ago

Ryan Dougherty

4 years ago

Probably the most professional plumbing company I have ever dealt with. These guys are pretty great. It's a nice change of pace to have a plumber that won't try to rip you off or squeeze more money out of you. Not to mention they are knowledgeable in the trade itself. I will definitely be using these guys again.

Tony Thomas

2 years ago

Robert Frazier

2 years ago

Jared did a superb job! He was extremely knowledgable, professional and quick! A definite to use for plumbing repairs!

Korinna Shackleford

3 years ago

My husband and I were impressed with Drain Masters. Quick response from the very first phone call; they were able to come out the same night. John was very professional and we will be calling Drain Masters for future plumbing needs.

Alpha Fugere

2 years ago

EFFICIENT, DECENTLY PRICED, AND WONDERFUL SERVICE - 100% RECOMMEND -

My toilet was clogged and I needed emergency service. Afte r calling 7 different places, I came across this business. I called and within 4 hours a wonderful young man named Ryan came and got it fixed. The price, imo was very decent compared to the other places I had called. Ryan did a great job. Him and the company are easy to work with. I now saved the companies number in my phone for all my future issues.

Jody Gettys

4 years ago

Mike and John from Drain Masters Plumbing and Drain came out to our home for a service call. Mike is the owner of the company. He was very knowledgeable and nice. Mike definitely knew his trade and took time to teach me how to solve some of the plumbing issues myself for the future. He was very friendly and professional. John was training and a very nice gentleman as well. I would highly recommend Drain Masters Plumbing and Drain!

Michelle Moore

a year ago

My living room ceiling was leaking after hours and Drain Masters came to the rescue. Ryan came within the hour and was able to find and repair the leak. Ryan was professional and friendly. I would definitely recommend Drain Master's to friends and family.

Christian Reynoso

3 years ago

Drain masters came out to our home for a clogged toilet. Not only did they repair the toilet but they showed us how to avoid it happening again. Thank you drain masters

Geronimo Sutphin

2 years ago

Ryan did a great job replacing my old water heater with a new one. He arrived on time and completed the job before estimated time allotted. He also was very professional and was not messy. His work appeared to be of great quality.

Elizabeth Ballard

3 years ago

Very pleased with service. Will call again. Thank you !

The Hyv Fam

a year ago

I was very pleased with the work Ryan did at my home . The faucet looks fantastic and he did a great job installing it. He was very knowledgeable and helpful. Thank you for for a great customer service experience.

Troy Philip Obuga

3 years ago

L.H. S.

2 years ago

RYAN IS THE BEST, very professional, excellent service for My urgent plumbing crises with my main water valve! High quality work and I highly recommend!

Tina Reynolds

2 years ago

We have used this company for all of our issues. Ryan Morgan is the best technician that they have. We truly appreciate the professionalism that was shown. He was efficient and fast at doing his job. Thank you for what you did for us today Ryan. If we ever have any more issues I’m definitely going to request for you to come. Thank you again.

Crystina Harris

3 years ago

The gentleman fixed my sink and taught me how to properly clear the drain/ garbage disposal. I am very happy with the visit.

Nichole Holmes

a month ago

TYLER!! I cannot thank Tyler enough for coming out to fix my shower issue. He was on time, super respectful, didn’t give me any hassle about wearing booties in my house (other company’s technicians in this area do!), so helpful, explained everything that was wrong, didn’t mind me asking questions AND addressed an issue that I had that was not on the original ticket. Again, cannot thank him enough!

Todd Bowser Jr.

a year ago

Ryan from Drain Masters Plumbing was on time, professional and thorough when he came to diagnose and repair problems with our dishwasher and our leaking pipes in the kitchen. The job took more work than we initially thought, but Ryan didn't just put a bandaid on the problem, he totally fixed it. He took his time and made sure the job was done properly before leaving. I recommend Drain Masters Plumbing to anyone in the Virginia Beach area experiencing plumbing issues.

Wayne Harris

2 years ago

Very professional company. A young man named Aaron did a great job. .. very pleased

Levin Contracting Inc.

6 years ago

Used Drain Master's Services for the first time on 07/25 at a property in VA Beach. The technician was extremely knowledgeable and friendly. The company arrived in a reasonable time window, made the repair and was on his way. We would definitely use them again!

Brandon Ainsworth

2 years ago

Ryan was exceptional. Have never been more blown away by a service provider. Very kind soul.

Tyrone Scafe

a year ago

Ryan did an outstanding job and explained everything that was causing the problem.

Rebecca Millirons

2 years ago

Marcus was amazing. Explained the process so that I could understand while quickly and efficiently fixing the issue. Thanks for the great work!

Keli Mollenhauer

a year ago

Ryan was helpful, knowledgeable and my boyfriend and I are thankful he fixed our plumbing issue and satisfied with the work for a very reasonable price.

Brynn Carey

2 years ago

Bridgett Stevens

2 years ago

Ryan did a fantastic job! He was able to give me an accurate and fair quote (no hidden costs or surprises), and on the same day replace the leaking pipe, while greatly improving the shoddy workmanship that was originally done in the house. Now our go-to plumbers! Thank you for the great work!

Jim Boswell

a year ago

Ryan, the technician, arrived on-time and was very professional, courteous and knowledgeable. He very efficiently removed an old sink and installed a new new one, a new faucet, and reinstalled the disposal. He did a great job!

Robert Whitesell

a year ago

Barry Bernstein

3 years ago

Andrew was the third person to come to our home and the only one to fix the problem. He was personable and efficient.

Elizabeth Burnham

4 years ago

I had a good experience with John and Mike. The drain pipe under the kitchen slab was deteriorated and finding the leak was half the battle. 3 days later....all is fixed. I wish there had been more than one person here doing the work but John was steady paced and got it finished.

Scott Cadwell

a year ago

Tyler from Drain Masters Plumbing is the person you want to show up! I had an issue with one of my toilets, and it was leaking every time I flushed. Tyler showed exactly at 8:00am and began work, and 30 minutes later he was finished and the issue was resolved! Professional, courteous, and quick. Thank you, Tyler!

Matthew Chaney

3 years ago

John V arrived in the time window we were given, and professionally fixed the problem quickly. He was also nice with me and kids, answering a bunch of questions from the kids about plumbing, and showing them what he fixed! Thanks, John. Highly recommend.

Jackie Benkowitz

2 years ago

Awesome job!! Ryan was professional, courteous, and on time.

Michael Phillips

2 years ago

Ryan was knowledgeable, polite and all business. Top notch!!

Amy Roper

6 years ago

Outstanding service. Knowledgeable and professional. Quick response as well.

Angela Peguero

a year ago

Awesome experience with this company. Ryan was my plumber and was ver professional and efficient. Most definitely recommend this company.

Michael P. Maskell

2 years ago

My hot water handle on my shower stopped working, and my landlord called Drain Masters to fix it... not only did the plumber show up promptly the next morning and quickly fixed the problem, but he also noticed my sink was backing up and fixed it while he was in there!

David Ford

3 years ago

Outstanding.. I called the business and Mike stated he would be over in an hour (on a Sunday)....I had two toilets fail at the same time coupled with leaking from the water source... Mike and his coworker arrived in 45 Mins... Very Professional.... my problems were resolved in less than an hour... Huge relief... Great prices... They are now my number one go to.. Thanks

Nichole “CoCo” McRae

2 years ago

Jared was great! He came on time and did a good job fixing the issue in my shower! Highly recommend!

Greg Sheldon

3 years ago

The Service Tech That was Sent to perform the work ( Mr. John Vincent ), Was very professional and saved putting a hole in the ceiling drywall in our kitchen by being very quick on his feet in diagnosing the issue at hand that solved the issue and saved us from putting unnecessary holes in our ceiling drywall. A Total Professional And very personable. A Very Great Experience. Thank You

Mr. Greg M Sheldon

dgstergioulis

3 years ago

The best plumbing company in Hampton Roads. Hard working and professional. Drain Masters can do it all.

Robert Thomas

4 months ago

Ty was very professional, courteous and fast!

Jaydizzle Dualan

2 years ago

Thanks Ryan for helping with all our plumbing needs. Very professional and knows what he’s doing.

Renita Townsend

a year ago

Very friendly, prompt, and courteous! Great work on our toilet repair!

Stephan Sherffield

a year ago

Ryan was very helpful.

Lisa Monger

a year ago

Amazing customer service. Ryan was fast, efficient, and professional. Thank You for the AWESOME job :)

Antonio Mitchell

a year ago

Tyler was awesome. I gave him 5 stars but he really deserved 6

Dustin Shackleford

3 years ago

John was great the service was amazing and they came on time. No nonsense with fair prices I would highly recommend drain masters to anyone for fair pricing and timely service!

Mike Nielsen

4 years ago

While I was deployed we had a tub leak upstairs, the home warranty folks sent one guy out after they messed up our appointment with Drain Masters and after one visit we refused to allow him back in our house(Thomas's ) And requested Drain Masters based on their BBB rating(A). One quick fix and my wife was able to relax. Ryan was our tech and I am very grateful for getting things squared away, wife is happy and so am I, thanks for helping out when I couldn't!! Highly recommended!

Jonathon Schwartz

a year ago

Ryan came and replaced the hot water heater in my house. Very efficient and professional. Made sure everything was perfect.

Tiffany Smith

10 months ago

Tyler came in and did an amazing job. Was very impressed with how fast he fixed the toilet. I will definitely be calling him again. Thank you so much tyler and drain masters plumbing. I appreciate yall

Kristopher Smith

5 years ago

Sharing this on behalf of A. Simpkins, who was pleased with the service she recently received via technician Marcus.

Dom Pryor

3 years ago

I had a great experience with drain masters. John came on time and fixed everything I asked for. He was very personable and I would highly recommend him and drain masters to someone else. Thanks John!

curadhmor

2 years ago

Ryan was quick and friendly

Will R

5 years ago

Never showed up for appointment. Never cancelled. Just nothing! I had to call to reschedule but was forced to leave a message since they apparently don’t bother to man the phone. Never got a return call. Thank goodness I didn’t have burst pipe or something dire.

Deborah Zadai

3 years ago

Steve Dunn

3 years ago

Matthew Stegeman

2 years ago

Ryan was on time and was able to fix my problem quickly. He was very professional.

Tara Williams

a year ago

Ryan was in time, very friendly and answered all my questions...Awesome job

Devan Wilkinson

9 months ago

Ryan and the Drain Masters team were great from start to finish. Answered my call early in the morning the day after a holiday and immediately scheduled me. Ryan was punctual, knowledgeable, efficient, and EARLY. He was able to replace our defective water heater within 2 hours! ! Way to make our thanksgiving holiday better. Great price, great work from Ryan.

Eric Davis

a year ago

Ryan was right on time he solved my problems in minutes and gave me some tips on how to keep the problem from happening again will recommend his services to anyone

Saleschick

2 years ago

Drain Masters have qualified, professional technicians working for them. Ryan has been out to my place of employment to fix a reoccurring clogged drain on multiple occasions. I manage a women's retail store and we need our bathroom working! He was very straightforward in letting us know how to prevent the drain from clogging. I was very impressed by his work ethic that I even called Drain Masters to see about a leak in my own home. Ryan was the tech that came out and again, very straightforward with my leak issue. Great tech. Most definitely will use Drain Masters for home and business!

Karissa Barachie

a year ago

Marcus did a great job! He was friendly and professional! Completed the job in 40 minutes! Explained what was wrong and what he needed to do to fix the toilet. Overall great experience. Bonus was he arrived earlier in the timeframe window that was given.

Lillie Phillips, Realtor

2 years ago

Ryan came within 2 hours of calling and fixed a very stubborn clog..supppppppper happy!!!!

ECONOMY POOL SERVICES

2 years ago

Zach Dardaris

11 months ago

Would recommend to anyone needing plumbing repairs. Ryan handled my issue expertly, professionally, and on time.

deborah scott

a year ago

Ryan Morgan did and awesome job. Came in provide and showed me what was going on

Rhonda Goad

3 years ago

Drains Masters showed professionalism like no other company I've used in the past.

Tim Trotman

3 years ago

Holly Gunderson

4 years ago

Mike (the owner) really cares about his clients! There was an issue with one of his employees and the work done on our new house, but Mike more than made up for any trouble caused. He took the time to listen to our concerns, and made sure we felt taken care of. We have already referred his business to a friend of ours, and intend on using him in the future.

Travis Engebretson

a year ago

These guys are pros. Showed up when they said they would, and got right to work. Ryan took charge right away and got the problem diagnosed and he and Marcus were fixing before I knew it. Both very professional, and friendly. If I need a plumber I will not call anyone else.

shadrick Dargan

a year ago

Ryan was awesome. Took his time and made sure there wasn't no other problems. Thank you Drain Masters.

Philip Wilson

a year ago

Alyssa Kullman

2 years ago

Ryan was sent out from Rentersware house to fix our leaky faucet, he was on time and was really quick and fixed the time! He was very personable and knowledgeable. I will definitely be referring his business to friends and family

Crystal Beatty

2 years ago

Ryan was awesome! Installed a new garbage disposal. Very knowledgeable and respectful. Also improved my water pressure.

Cooper Johnson

a year ago

Ryan was kind, professional, and quick. He took his time explaining the issue clearly and how he intended to fix it.

Mel

2 years ago

Just want to say that I absolutely enjoyed the customer service from Ryan Morgan of “Drain Masters Plumbing”!He was on time, very courteous and cared about The work that he performed in our home! And very thoughtful I got a beautiful Faucet in my Kitchen sink today that I really love! I can’t say enough great things about this guy! Thanks again Ryan my family and I appreciate you and I definitely will be putting out a good word for you and your company!🙂👍🏽👍🏽👍🏽

Jason

a year ago

Professional and prompt service time and time again! Ryan is especially friendly, proficient and fast. FIVE STARS!!!!

Scott Pridgen

2 years ago

Ryan installed our water heater and did a good job. He explained things to me as he went and was in and out.

shacari scott

a year ago

He was very helpful and responsive to my questions. Told me what I needed to do next time if the problem happens again. All around amazing.

Laura Barkhurst

a year ago

I have used this company in the past and they are very responsive. I called them and they were able to come out that same day. Ryan has been more then helpful and advised me on the repairs that need to be done without doing unnecessary cost. I would definitely use them again for any future needs.

Christopher Rowan

2 years ago

David Austin

5 months ago

Ryan was outstanding! Complete professionalism and his work was of the highest quality. He explained everything he did and made it easy to understand. Drain Masters is lucky to have this outstanding young man working for them. I will definitely refer this business to everyone I know.

Pimp SoTastic

5 years ago

Came to my house, said they were not qualified to snake my drain from the roof (which they said was necessary) then demanded payment...after doing nothing - never even came inside. See you in court. Oh yeah, showed up two hours late.

Antoinette Murdocca

3 years ago

Ryan Morgan came to my house and was very kind and professional as he fixed the issues with my sinks and toilets that were backing up.

Bryant Baus

5 months ago

Ryan was quick and helpful on the job

Kayla

a year ago

Ryan did a great job fixing our shower and was on time!! 100% recommend this company!!!

Alicia Airey

3 years ago

Ryan came in my home fixed the problem immediately was courteous ,knowledgeable and affordable .I would highly recommend this company for your plumbing issues.

Jada Amari

2 years ago

Ryan was great!! Very friendly!

Erin Matthews

11 months ago

Ryan did a very thorough job ensuring he investigated the source of the clogged pipe. He methodically worked from the outside in to ensure that the clog was no longer a concern for me and my family. I will definitely recommend this Ryan to co-workers.

Chris Stowasser

5 months ago

Logan showed up right on schedule.
Quickly diagnosed the problem. And
Fixed the damaged area. From the time that he arrived until he left, he was very professional. I would and will recommend this company.

Latasha Tinsley

2 months ago

Logan was so nice and helpful. He was on time and got the job done

Vicky Gaddis

2 years ago

I was impressed with the great communication between customer and dispatch. Ryan arrived promptly and was courteous and professional. He found the issue quickly and fixed the problem. I was very pleased with my experience and will be using them in the future should I need to. Ty!

India Cornelius

a year ago

I can't believe this! My toilet was acting up and I needed help asap. The front desk lady, I missed her name, She walked me through how to fix it. Now some may say the company lost business, but that have gained a life long customer. I was desperate and alone and scraped for cash. Please send me a magnet for my fridge. Roto Rooter attempted to take advantage of me, but God is good.. I pray God blessed this company 100 times over for their graciousness.

carlos reyes

5 years ago

Fast and emergency and quality job

Brandon Johnson

9 months ago

Ty came and was very respectful. Introduced himself. Found the problem and solved it. He explained what the process was in great detail. Will definitely use this company again.

Journie Marie

a year ago

Ryan was friendly, fast and efficient. Highly recommend to use this company

Shanae Foster

a year ago

Ryan was awesome! I had a huge leak in my kitchen and he fixed it within minutes! No more water all through my floor! 5 stars!!!!! He was professional and courteous! Thank you Drain Masters!

Josh Child

2 years ago

My kitchen faucet was running very slowly and I pretty much turned the kitchen upside down trying to find a way to fix it. I eventually gave up and called a plumber, and Jared showed up to fix it. Not only did he show up on time but this guy had the problem fixed in minutes. 100% satisfied.

M. T.

a year ago

Ryan came as scheduled and let me know when he was on his way. He was very efficient and friendly. Got the job done right and quick. I highly recommend!

Gail English

3 years ago

Andrew is very personable. Thank you for your service.
The Englishs's
.

Rachel Smith

2 years ago

Ryan was super helpful in diagnosing and replacing my garbage disposal. He let me watch as he replaced it so I could learn about it and gave me advice on how best to maintain the disposal so that we don't have this problem in the future.

Gloria Drori

3 years ago

I would like to say how pleased I was with Andrew and your company service. Andrew was on time and a very professional. I could not have asked for a better experience.

Janet Handy

3 years ago

One of the worst days of my life is when a pipe ruptured in my slab, and water began to seep from under my floors. I was a nervous wreck. Mike, Beth & John came into my life. These are the nicest people you could ever meet. Mike calmed my fears by explaining step by step what was going to happen and assuring me that everything would be ok. Beth was truly an ear for me to bend, and John kept me steady through the repair. It's one thing to have a trauma like that happen. Its another to have people who are not only experienced but caring to take it on. If you need plumbing work, call Drain Masters. They will pull you through.

timothy kodya

3 months ago

Ryan came and fixed my bathtub and toilet with ease! Great dude!

Adrien Evey

2 years ago

Jared was professional, efficient while repairing a leak in the water pipe coming into the house

W S II

2 years ago

Excellent service. Outstanding!!

brandon severn

4 years ago

Beth ORRISON

a year ago

Leak under kitchen sink was serviced by Ryan. Came very quickly on a Sunday and with a pleasant mood. Very respectful and responsive! Leak was fixed and sink works great

William Stevenson

3 years ago

These guys were the 3rd company I had come out to fix a stoppage in my kitchen sink that I havent been able to use in over a month. They didnt hesitate to come out and do the job right. Mike and John fixed my stoppage issue shortly after arriving and also noticed my left sink drain was broken and replaced it on the spot and had great conversations with them as they worked. 6/5 stars lol

Daulys Lopez

5 months ago

Ryan and the drain masters team were quick and efficient. Very professional and got my shower working normal again. Will definitely be a repeat customer! thank you!

Ian Smith

2 years ago

John diagnosed and fixed the problem very quickly. He was willing to answer all my questions and do his best to make sure it was done properly.

Anne Furlow

10 years ago

Had a great experience with drain masters when my main line was clogged. Brian T. was extremely fast and professional while taking care of everything. I could not be more thankful!

James Fouts

a year ago

Mike took time out his schedule to ensure everything was taken care of and gave an explanation as to why things were done the way they were done. Mike is a great human and is very considerate. My only complaint is the size of the hole that was made in my wall.

Anyhnia Parker

3 years ago

Gamer Bros

2 years ago

John with drain masters was an amazing tech he showed up right on time and was very professional he got the job done quickly and left the kitchen spotless. I couldn’t believe on a holiday weekend how fast they were able to schedule me. Thank you again John, mike, and Beth you guys are the best!!!

Jie Lian

a year ago

Ryan was very professional, He was quick and fixed the issue. Great work! Thanks!

Apple Bounce

a year ago

Ryan did a fantastic job. Very knowledgeable and respectful. 10/10 recommend.

Lenee bey

7 months ago

I’d definitely recommend this company. Ryan was fast, professional & on time! Thanks for your service.

Lee Matthews

a year ago

Had an issue with the 'mechanical' drain stopper, Drain Masters sent Ryan over THAT MORNING, less than 2 hours after I placed a maintenance call through Renter's Warehouse. Ryan quickly assessed the issue, found that a part was broken, replaced everything that needed to be replaced, and he advised me that the job was completed in a matter of minutes! Super friendly, knowledgeable, no muss, no fuss! Very impressive! No complaints whatsoever!

Peter Botoulas

2 years ago

Ryan did a great job unclogging our shower!

Bobby Hutton

10 months ago

Ryan did a great job connecting my kitchen sink

Taryn Yager

2 years ago

Jared was great and very efficient, I have had a horrible time with other companies and because of Jared will use them again in the future. Thanks Jared!

Christopher Clements

3 years ago

Cannot recommend Drain Masters enough. Mike and his team arrived quickly on short notice and took care of my problems. Price was excellent, and service was top notch. Special thank to the installer, John, who answered all my questions and eased my concerns.

Yanetta Kappes

2 years ago

Ryan was awesome and figured out the problem quickly. He was extremely pleasant and professional.

Viola Mason

a year ago

Ryan came to my rescue and fixed my toilet after it was broken by another plumber. I appreciate the fact that he let me know what he was doing/did to fix the problem. Would recommend him to anyone looking for plumbing work

Michelle White

2 years ago

Jared was a great help! I told him what was wrong with my toilet, he was very understanding of the situation, professional, friendly, and got the job done fast! We will definitely be calling Drain Masters Plumbing again... and requesting Jared! :)

Queen Anne Of Torrington

a year ago

Tyler and Ryan came out to help my daughter with a plumbing concern. They did a magnificent job. They are hardworking and professional. I would highly recommend.

James & Jen Bacote

3 years ago

Great company! Very professional and punctual! Mike helped make a nightmare situation go as smooth as possible. I highly recommend using Drain Masters! Drain masters was recommended by a friend of the family and he didn’t disappoint by the recommendation. 5 stars!

Deshawana Watson

a year ago

Tyler was so great

Shawn Mihill

2 years ago

Called them for a second opinion after getting a quote from another company. The issue was a leak underground that snowballed into an even bigger project than anticipated. Drain Masters Plumbing was able to fix it all within 24 hours of calling them. Professional, efficient, and economical. Highly recommended!

Steven Hetherson

8 months ago

These folks are venders of our Property Managers and I would avoid them. They came out to our duplex in downtown Portsmouth on Monday, 12 DEC to look at a shower/bath that was not producing water -- all other sinks and faucets worked. Our tenant told them there was work being done to the downstairs unit. The tech went downstairs to check the unit and saw that the remodeling was way past completion and that all plumbing was in working order. They blamed our contractor and left without actually diagnosing the problem. Come to find out a cartridge in the shower needs to be replaced. Our tenants have been without an operating shower/bath since last Friday when they put the request in -- when have tenants ever been right on maintenance issues? Fire that tech.

Natalie Abernethy

2 years ago

Had our water heater replaced within a day with Drain Masters - Ryan was especially awesome! He was responsive, professional, and enthusiastic about helping us. Would recommend to anyone in the area! 10/10 service

Casey Sheely

3 years ago

John Vincent had our garbage disposal up and running quick! Thank you!!

Kelli Davis

2 years ago

Drain masters Plumbing was quick and efficient in unclogging our drain. John Vincent was very professional and respected Covid guidelines by wearing a mask to ensure our safety. Will use again and would highly recommend their services.

Vincent Santiago

a year ago

Had a great experience with Ryan. I was extremely nervous about banging and hammer sounds coming through my house. Ryan came and was able to reassure my family and I about what was happening, how to monitor any changes, and finally best ways forward. Very satisfied and thank you very much and glad we found this company.

Tom Wiegand

2 years ago

Came to investigate a smell and gave a simple maintenance routine to solve our issue and keep it from returning. They were very professional and courteous. We will certainly use them next time a plumber is needed.

Tracey Wilgocki

a month ago

100 % recommend Bryan! He came out this am to replace our hot water heater was very knowledgeable in his trade. He was very professional and his work was exceptional! Excellent work overall, we will hire this company again for any future work.

Heather Cassel

a year ago

My repair person was Ryan, he had a great attitude, very helpful and knowledgeable. He text when he was on his way and arrived within 15 minutes of the text. The Install went great.. Would highly recommended this company!!

Azalea Alvaranga

10 months ago

Ryan was great to work with! I had a pretty tough toilet clog that backed up into the bathtub. Ryan was efficient and got the job done quickly. He saved a Saturday night! Appreciate the professionalism and promptness. Hes a great asset to the company!

Sydney

4 years ago

The associate we dealt with, Ryan, was contracted to examine a leaking water heater by our home warranty company. While the warranty company declined to cover the replacement because of a missing, non-required part, (not Ryan or Drain Masters’ fault by any means), he was pleasant, knowledgeable and professional. We will be cancelling the home warranty but happily call Drain Masters for future service because of our excellent experience with them today.

Matches Malone

3 months ago

Kevin was very professional in his work, good communication of the problem and how it was being repaired. I especially appreciate his work given the hour in which the situation occurred. Highly recommend!

Val R

5 years ago

A very unapologetic and selfish company. They have a really nice receptionist and that’s the only positive thing I can say. Technician came and diagnosed my water heater valve as being faulty. He said they will have to order a part and return. Days go by and no one calls me to schedule a return appointment. I called and left a message and no return call. I finally call again yesterday and the receptionist answers and quickly sets about trying to figure out what happen. She apologizes and says somehow I fell through the cracks. She’s not sure what happened, but the part was at Lowe’s ready to be picked up. So she made some phone calls and got me scheduled in for today from 12-4 since I expressed 11 days without hot water in this weather is a lot. I’ve been boiling water and filling buckets up, just so my 3 kids and I can shower. Which is dangerous as well.
I leave work early to make my appointment and 4 o’clock rolls around and no plumber. I called and they said they were just about to call me. Turns out whirlpool sent the wrong part. That I was going to have to wait 7-10 business days unless I wanted to pay the 30-35 dollars to have it overnight. Also that it was so late in the day that they couldn’t overnight it till tomorrow. The lady(I presume office manager) was unapologetic and refusing to acknowledge their mishandling of the situation. If I wouldn’t have been forgotten about, they would of found out last week that it was the wrong part and place the correct one on order. I would of had hot water today. To not call at all even after your 12-4 window to inform me they weren’t coming is also poor business practice. That’s time away from work. They refuse to pay for the overnight shipping, despite letting me “fall through the cracks.” I’m a pretty forgiving person, we all make mistakes. But to not try and provide a solution to your customers which you have wronged in 3 occasions is just poor. I’m a single working mom of 3 kids, who pays her hard earned money to have a working water heater. To just dismiss me as my business doesn’t matter because it’s handled through an insurance company is bad form. To not make amends for your mistakes is bad form. To waste customers time and not return their calls is unacceptable. I do not recommend this company, and I will make sure my insurance company addresses this situation, henceforth.

S Mac

2 years ago

Great service on short notice! We had some busted piping and water damage that needed quick response. Ryan made it out next day and had the problem fixed in a few hours. Thanks again!

Boo Boo

2 months ago

I am a new customer to drain Masters. I had a technician named Ty come to my house and done an absolute wonderful job. what I needed to be done and above and beyond.. I will recommend them to everybody I know.

Hayden Hill

a year ago

Ryan was super helpful during my pipe panic of 2021. Water everywhere. Had it fixed up in no time. Incredibly pleasant and efficient. Thank you, Ryan!

Lena Grim

2 months ago

Michael is very well mannered, is a straight shooter, and has now come out 2 times with one being an emergency service. Hands down the best company that has entered my home and I will continue to spread the word to send him business! Definitely trust Drain Masters with any work I need in the future you should too!

Nicholas Stevens

2 years ago

Ryan was great with our repair. Very professional, responsive and fair pricing. We will be using them again.

Nicholas Nielsen

a year ago

Tyler was very hospitable and detail oriented. Awesome quality work in a timely manner!

Alan Erbes

2 years ago

Ryan was great. Came out and had our shower unclogged and working within 30 minutes. He was very nice and efficient.

Rob Asercion

2 years ago

Ryan came in, diagnosed the problem, and fixed it very quickly. He was pleasant and professional as well. I would definitely call his company again when I am in next in need of a plumber.

Chris Brady

3 years ago

Very responsive to a submitted work ticket via a leasing office. Professional, wearing PPE/mask, and quick to diagnose and solve the issue of a leaking toilet. Definitely a recommend service!

Brooke Fischer

a year ago

I had a sewer back up at 9:45 pm on Sunday night of 4th of July weekend... I called at that time in a panic. Micheal answered and gave me a few instructions on what to do and check for. He was so so so very helpful! I highly recommend them!

Amanda Vaccaro

6 years ago

Awesome experience from start to finish!! They were out quickly. The technician was knowledgeable and fast. Gave us advice to prevent this from happening again. Great job!!!!

Ruth Lake

a year ago

Ryan was the best plumber I've encountered in a long time so personable. Knew exactly what the problem was

Amy Delacruz

3 years ago

We have been using Drain Master's for a couple of years now for the 500+ properties that we manage and I must say that they are absolutely hands down the best plumbing company that we have ever used. They are reliable, trustworthy, and provide excellent customer service and product to our clients. On top of all this they are a team of awesome humans! They always go out of their way for our tenants and landlords. I can go on and on about how great they are but I think you can get the point.

Shay Love

2 years ago

Marcus was a great help! He showed up earlier than expected and got the job done in good timing! Thank you so much! I would recommend him to anyone!

John Epting, Jr

a year ago

Quick and painless repair. Tyler was in and out. Knew exactly what he was doing, repaired and explain all the details.

Lauren R Morrison

2 years ago

We had a terrible blockage in our drain and Ryan was able to come out and clear our drain within 24 hours of us calling. The owner was extremely helpful and straight forward with us! I would definitely recommend this company!!!

Sue Seretis

a year ago

Drain Masters Plumbing deserves more than five stars!! They sent Seth out to replumb my kitchen sink and he was awesome! He was so knowledgeable, on time, efficient and cleaned up before he left. I’m so thankful to Drain Masters for a job well done!

David Jones

a month ago

Have now used Drain Masters plumbing twice. First for plumbing trouble leading to the house. This time for installation of a refrigerator water line. Very professional and knowledgeable about local construction and plumbing for houses in the community. The company we call for reliable and efficient repairs. This time it was Tyler from Drain Masters. Thank you Tyler and Drain Masters.

other guy

3 years ago

This was a Home Warranty Claim. I'd first dealt with two other companies who were absolutely awful. Drain Masters came out right away and once the claim was processed,they came back out. Ryan M. did an excellent job. He was very respectful and responsive to my questions. I would definitely recommend and use Drain Masters again. Thank you!

Haley Ruiz

a year ago

Marcus and Tyler were fanTASTIC. Fixed all drains in my bathroom and were awesome company!

Paul Frazier

2 years ago

Jordeen Lemon-Garcia

a year ago

Ryan is an awesome technician. He was on time knowledgeable and thoroughly explained what needed to be done!

Summer Ray

a year ago

Ryan came out the next day after the intial appointment to diagnose and he was AWESOME! Very professional and arrived in a timely fashion. Did excellent work and cleaned up the huge mess the hot water heater had made. Highly recommend using Drain Masters! Ryan, Beth, Tyler, everyone was so helpful and professional.

Elizabeth Smiley

3 years ago

smadison415

2 years ago

I recently called Drain Masters to repair my toilet. They sent someone right over and it was fixed. I have also used Drain Masters to install kitchen and bathroom faucets, garbage disposal, new toilets. For my son’s rental property, they took out the tub and reinstalled the pipes underneath to fix a leak. They installed the new tub. We have also used Drain Masters to install and repair hot water heaters in my house and the rental property. I have been very pleased with the efficiency and quality of service received from Drain Masters for all my plumbing needs.

Jan Bloom

11 months ago

C David Coker

2 years ago

Representative was very professional & did a great job!

Christina Panagopulos

3 years ago

Ann Sokolowski

3 years ago

John did a great job, very friendly and helpful

Jennifer Mahan

10 months ago

I am thoroughly impressed with the customer service and professionalism that Ryan provided. Not only did he take the time to explain to me, he ensured I was happy with the finished product. I highly recommend this company

Brian Coleman

a year ago

Ryan installed a new toilet, was on-time and and finished quick. Thank you!

Matthew king

3 years ago

had a very bad back up in the kitchen sink, had another plumbing company come out who told me it was because i had pvc pipes in my house and then they left without doing or trying anything. drain masters come out very quickly after calling them and pressure cleaned the entire system. they also helped with some other small leaks and checks in the house that where not on their original work order. very helpful and very knowledgeable

Scott Myers

3 years ago

Performance was great professional by Ryan Morgan

James Weaver

a year ago

Drain Masters was able to respond day of. I called in the morning and a man named Ryan was here in the afternoon. My downstairs neighbor had knocked on my door saying water was leaking into her condo unit. Ryan showed up and nearly instantly spotted the issue. He was able to explain the issue, describe what he needed to do, and then gave me an affordable quote. Repair for the leak was done right then and there. Problem solved and I couldn't be more satisfied. Also my dog liked him so that's always a good sign. 5 stars. Would use again and recommend to others.

Roma Jackson

3 years ago

Ian Keller

2 years ago

Mike has always been there when needed, he's honest and I trust him.

mark mcdaniel

3 years ago

Excellent service with speedy service and outstanding customer service! Our service technician Ryan Morgan, provided honest advice and did great work removing and installing and water heater!

Brian Schiller

10 months ago

Seth was an expert and very professional. Have always had good service with this company and will be glad to call again!

Michael Johnson

2 years ago

I had Drain Masters come out for an estimate to replace a water heater in a single story ranch home. The technician, Ryan, showed up right at 8 in the morning which was great. He looked everything over and generated an estimate in about 10 minutes or so. Ryan was very professional and polite throughout the job.

The only issue I had with the job was the estimate (price) of the job. The national average for water heater replacement is about $1200 with a price range of $800-1600. So I expected an estimate somewhere in this range. The estimate, and price we paid, was over the high end of national range at $1750. This install really couldn’t have been any simpler… 20 feet from the front door in a one level home with nothing complicated in the plumbing.

Ryan did an excellent job, the quality was great. I have no complaints of the job itself or the technician. I would probably just recommend, if you have the time, to get a couple of estimates to compare. My whole point in calling Drain Masters was to give business to a smaller, more local business than the big boys of Michael & Sons or the businesses that are blasted in marketing all over the place, and in the end I am still happy to do that.

So bottom line… excellent quality of work and professionalism… price a little on the high side… yes I would recommend this company still.

James OBrien

3 years ago

Ryan Morgan does a fantastic job. He is always professional and very quick. Very friendly guy.

Hannah Schiller

3 years ago

Called on Friday afternoon and they had tech out that evening to unclog a drain line. The tech didn't have the right equipment on the truck Friday evening so the owner came out Saturday morning with another tech and was able to clear the drain line in no time! All were very professional, respectful, and knowledgeable. I would use this company again and again!

MineYourBusiness LLC

5 years ago

Sharing this on behalf of my Grandmother, A. Simpkins, who was pleased with the service she recently received via technician Tawon (spellcheck) :)

Alyx Bensinger

a year ago

Ryan is awesome! Got here on time, got the toilet fixed in just 18 minutes! Thank you so much!

Won’t let me write a second review for some reason! So I’m adding to this one. BUT had Ryan come by again and unclog the kitchen sink after replacing the toilet handle and fixing the issue with the corrosion of it few months back. Got the sink fixed fast and efficiently as always! Love him to pieces! Thank you so so much!

Peg Calvird

2 years ago

On Thanksgiving Eve after hours 900pm Drain Masters came to my home to trouble shoot my heating issue!!I have an Apollo system with this type of heating system my home is heated by the hot water heater. They are very professional,experienced plumbers!! My home is warm the heat is fixed right!!
Thank you for a great job well done Mike and John.

Brandon

3 years ago

Jessica Mills

2 years ago

Ryan Repaired my kitchen faucet sooner, and easier than I expected. He was also very friendly! I would highly recommend!!

Taylor Ries

2 years ago

John and Aaron were professional and very friendly, thanks guys!

Melissa Mills

3 years ago

Drain Masters was amazing and literally was at my house within minutes of calling them. They fixed my pipe dripping from my second story down to the first in a few minutes. They were very professional and make a quick, easy job out of it! They will always be my go to for every need I have in the future! There’s no need to call anyone else because they guys are the best!

Kristi Batchelor

a year ago

Tyler and his teammate were AMAZING. They came out just to do a sonar test to find the leak in my main water line. They showed up within the apt window and not only found the leak in 2 spots, but immediately jack hammered my driveway and repaired them both, ON TOP OF identifying the source of a leak I had in my 1st floor bathroom and fixed that too! Thank you guys so much! Pricing was also reasonable!

Nicole Hoskins

11 months ago

The person who fixed my refrigerator ice maker did and excellent job and was very professional and was on time thanks so m

Ian Obermark

2 years ago

John Vincent was great! Loved talking with him. Very friendly and professional. He triple checked everything to make sure there were no leaks after he installed a new faucet. Ask for this guy, he does great work!

Michelle Nogue

6 years ago

I had a leak in my shower it was late and when I called they sent someone super fast with no question. The technician was very nice and helpful. I will use drain masters for all my plumbing issues. I appreciate so much because I had work the next day and they took care of it fast.

Alexa Deaver

2 years ago

RYAN MORGAN IS THE BEST!!!!!!!!! Very thorough and pleasant to have in your home! Even helped with the clean up afterwards. Second time he has been to my home for an issue and I would recommend him to anyone I know!

Ms Mynx

3 years ago

I called Drain Masters about an issue in my home and they did not disappoint. John showed up at the promised time and was very professional and courteous. He listened to my explanation Of what was happening and after taking a look, diagnosed and fixed the problem. I’ve been very happy with Adrian Masters and would highly recommend them.

Ezra Maceira

3 years ago

Andrew Paul was the most polite and personable plumber that has ever worked on my home. He left my kitchen cleaner than it was when he got there and did his work quickly and quietly

CJ Steward

a year ago

Ryan was on time, professional and did a great job of explaining what was wrong and what he did to fix it!! He also made sure to clean up after himself once he was done

Rick Van Way

8 months ago

Bar none, Mike Jefferson is the most honest plumber I have ever met. Earlier today, Christmas day, water was floooding from under my house and pouring across my driveway. Call Drain Masters Plumbing, Mike arrives at 9:30 PM, investigates, comes out from under the house and shows a me video. He then turns a valve, cuts off water to the sprinkler system, verifies the isolation of the leak and that the water to the house is good to go. The sprinkler leak can be fixed in the spring. The charge--he humbly says, I'm not to going to charge you anything--Merry Christmas! Highest rating possible--BZ Mike! Honesty and professionalism are alive and well at Drain Masters!

sarah sowers

2 years ago

I never realized how important water was. I couldn’t shower or brush my teeth. Drain masters came to the rescue. Thanks to Jared and Ryan I can finally flush my toilets! They were on time, professional, and knew what they were doing. They cost about what another plumber was trying to charge me to come and simply look at my problem on the weekend. Totally fair price. Thank you guys!!!

Jesse beard

2 years ago

Ryan was excellent. On time and very knowledgeable. Great experience.

Eva Richardson

a year ago

Ryan was excellent and courteous, will definitely bring them back . Thanks again Ryan and Drain Master's.! !😀😀🇺🇸

Paxton Nash

a year ago

Ryan came by our office; he was professional and fixed our issue quickly.

Brandon Beigay

2 years ago

John Vincent with Drain Masters isolated and fixed our issue in less than 30 minutes. Our main AC drain to the sewer was clogged. He tried snaking the main access to the drain pipe but it wouldn't budge. He put some muscle into unscrewing the secondary access to the drain and was able to snake out the clog with ease.

John was also very professional in keeping us safe by wearing his mask at all times!

We would definitely use their service again.

Saul Ventura

2 years ago

Elizabeth Croker

2 years ago

Ryan M. was amazing! Great customer service! Excellent communication! He was fast with the service and explained every as he went. I love my brand new faucet! I couldn't thank Ryan in any more ways I strongly suggest requesting him!

Tiny Harris

a year ago

Ryan was very professional. He was well mannered and respectful of our time and our things as he repaired our faucets. I appreciate that he made a diligent effort to ask before he did anything. Very, very professional. He did good work and I am very pleased!

Ahmari Seabron

10 months ago

Ryan was very efficient, time oriented, and insightful. Great work

K Talk

a year ago

asabi boatner

a year ago

Ryan arrived on time and was very professional had my kitchen faucet replaced with no problems. He also identified some water leakage I didn’t know was there. Quality workmanship. Recommend them for all your plumbing needs.

Jennifer Figueroa

5 days ago

- HEY! So u absolutely love this company. Their customer service makes me feel like we are family. I truly appreciate the kindness. I really liked how he TURNED MY LIGHTS OFF EVERY YIME
HE WALKED OUT OF THE BATHROOM.They are very informative and patient. Also, this go around I had a TRANIEE and he was very time efficient, his communication was very fluent for him to be in training. I highly recommend them! TREVER GOOD JOB !! RYAN as always, thanx again… I know I could be a little extra but you are super cool. When I move into my new place, I will ONLY CALL ON YOU. Have a great week and. Better winter - thank you #customer recognition GIVE HIM A RAISE LOL

Emily Rusch

a month ago

Ryan was on time, professional and did a great job! Highly recommended Drain Masters Plumbing!

D Fresh

3 years ago

brandon nesbit

2 years ago

Services was great. Jared did an excellent job.

Kathleen Walsh

5 years ago

It was our worst nightmare, a leak coming from somewhere and our house is on a slab foundation. We contacted the warranty company who sent out a company that could not perform leak detection and was a wasted trip. Next phone call to the warranty company and they put us in contact with Drain Masters, a locally owned and operated business. Beth contacted us to set up the initial appointment and was extremely professional, courteous, and understanding of our concerns. The owner, Mike Jefferson, performed the leak test and within 30 seconds, identified where the leak was. I am not kidding it took 30 seconds! The leak was found on Thursday, Mike came back two days later on Saturday, and we were prepared to have our slab jackhammered to get to and fix the leak. Once Mike arrived, we spoke a few minutes about the symptoms we experienced during the week of turning the water off and on because of the leak. Mike cut a hole in the drywall, which would be replaced anyway, and found the leak. Mike saved us over $1200 because he listened, and cares about his customers. Drain Masters will be our go-to company for any plumbing issues in the future. We highly recommend this company for its honesty, integrity, availability, and professionalism!!

Meagan McClain

2 years ago

Shay Ashworth

3 years ago

Andrew was awesome

Tracy Morris

3 years ago

My experience with Drain Masters Plumbing was exceptional. They came to fix the problem quickly and did it right the first time! I will definitely use them in the future!

Gabrielle Morrison

3 years ago

Michelle C. Harris

a year ago

Ryan has been to my home to fix issues on two occasions. It’s always a pleasure to see him. He’s professional and pleasant. I’m very comfortable with him working in my home.

Vanessa Ortega

2 years ago

Thank you so much Ryan for such a great and easy experience!
He was on time , texted me when we was on the way and made the process super easy. I had to have my entire faucet replaced and he had it done in no time. Bonus points bringing a squeak ball for my Pup ! She even enjoyed having him here !

10/10 would recommend them but especially Ryan !

Tawana Fortune

a year ago

Ryan came to our home on Pre Thanksgiving Day…the day you start your Thanksgiving cooking! He was repairing our garbage disposal. Ryan was on time, prepared by having the needed part, personable and said “I like to have the needed parts accessible in my truck. That makes you happy and I can complete my job”! Ryan shared his journey… repairing items at age 5! It’s in his blood! Thanks Ryan for replacing my garbage disposal. Now I can start cooking my Thanksgiving dinner! Peace and blessings to you!!

Kelly Hicks

3 years ago

Ryan was knowledgable, courteous and on time. Highly recommend Drain Masters. Thank you for being professionals!

Jon Phillips

a year ago

The dispatch person quickly got a tech out to my home. I could tell they did care and they did not want me to be without water all weekend. Ryan diagnosed the problem in less than 5 minutes. He showed me exactly where the leak he found and what they were going to do about it. He gave me hope that I was not going spend the whole weekend without water. He was professional and nice. Thank you Ryan.

charlotte ruth

a year ago

Ryan was great fixed my toilet problem that my rental office couldn’t in less then 10 mins.

Douglas Morris

3 years ago

These guys were awesome! They did great work at a great price. Call Drain Masters when you need a plumber!

Sarah H

7 months ago

Ryan did an awesome job fixing our toilet and sink in a timely professional manner!!

Kelly

a year ago

Ryan was AWESOME!!!! I’ve never met a more friendly, efficient or honest plumber in all my life. He was quick yet took the time to throughly explain what the issues were. He saved our Thanksgiving!!! Thank you, Ryan!!

Sara Kilinski

4 years ago

After horrible experience with another company, Drain Masters (specifically, our technician, Ryan) was a breath of fresh air. Courteous, professional, prompt, and expeditious are just a few of the first things to come to mind with regards to my experience with Drain Masters. Highly recommended to anyone in the service area! Don't take your business anywhere else!

Tiffany Ruettgers

5 years ago

Very friendly and fast! James was our technician and he did a great job fixing our clog and explaining everything to me. Their customer service from the dispatchers,the plumbers, and the owner was great! I really appreciated the courtesy call I received letting me know when they were on their way as well! Thank you!

Dwan Thomas

3 years ago

The guy was straight to it, very professional... Took no time getting the job done...

Christie Figueroa

a year ago

I have used Drain Masters on a couple occasions and they have been wonderful. It’s very hard to find honest people in this business. Any issues I have, I will ALWAYS call Drain Masters and no one else. If your trying to decide which plumbing company to pick…hands down choose this one. You will not be disappointed. Thank you Ryan and Mike for all your help!!!!

Im Blessed

5 years ago

DO NOT DO BUSINESS WITH DRAIN MASTERS PLUMBING & DRAIN!! Never in my life have I EVER had to deal with an unprofessional, inconsiderate, lack of compassion and human kindness from a business and I am a Verizon customers. Something I thought so simple as replacing a broken knob on a shower faucet has left me and my family without water over a holiday weekend! It looks like the knob was replaced with SUPER GLUE but they told my home warranty company that they had replaced all the parts. My oldest son took a shower and the knob broke! The water would not turn off. They told my son they would call me to let me know what happened...NO CALL! I got home 3-hours later and the running was still running. I called their office and the receptionist had no idea that the knob had broken off and the water was running. She said she would have the repairman come back out...he called me and said if he came back, I would have to pay him $325 bcos my home warranty company would not authorize the repair. I called them to explain what was going on and letting them know that the repairman said he would come back and turn the water off, but he would have to turn if off through out the house!! WHO DOES THAT?!? My home warranty company was willing to have it repaired, but they just turned the water off and left!! Why would you leave a family WITHOUT WATER...when all you had to do was repair the knob so we could at least turn the water off!! HORRIBLE CUSTOMER SERVICE!! DO NOT DO BUSINESS WITH THIS COMPANY!!

Hillary Klonowski

11 months ago

We were panicked when our upstairs shower began leaking through our downstairs ceiling. In fewer than 24 hours Ryan from Drain Masters came to the house, fixed the leak and restored peace of mind! We were so thankful to have his service. And bonus points for Ryan being a dog lover and for leaving us some cute bottle koozies. 5 stars for sure!

Eric Evey

2 years ago

Wanda Golden

2 years ago

A HUGE thanks to Ryan! We had multiple plumbing issues and he resolved them all in a very efficient, effective and prompt manner. In addition, he was very professional, knowledgeable and friendly with a great sense of humor. Keep up the awesome work Ryan!!!

Denise Torres

2 years ago

Ryan was called out to the property because water was gushing everywhere from behind the wall. He inspected the problem, gathered the needed materials, and got to work quickly. He worked tirelessly until it was completely fixed. Ryan was knowledgeable and professional. Excellent service!!

Lindsey Fabiano

3 years ago

John was particularly professional, helpful, prompt and a fast worker as well! Thank you for sending him.

Robert Presswood

9 months ago

Steven Epstein

3 years ago

morgan bauer

3 years ago

Great experience! Showed up quickly, very professional, answered all my questions, and fixed it right away!

Jamie moody

2 years ago

Ryan did an awesome job very personable and knowledgeable.

Richard Boush

3 years ago

I would like to take this opportunity to say thank you for doing such a great job with our plumbing problems today: John carried out the job in a professional manner and was friendly and kind, making us feel comfortable doing business with you. I will highly recommend Drain Masters Plumbing to my friends, family and associates. Again, thank you for your services. Have a blessed day 🙏

Elisha Hill

11 months ago

Ryan came out and went above and beyond with his service! where is very quick and thorough with his work, all around a good person I would recommend him to anyone needing service. Thank you Ryan

Carson Cutler

2 years ago

My technician name was Ryan Morgan. Ryan is an extremely respectable technician that was very kind to me and my family answered all my questions and or concerns. We truly appreciate the professionalism that was shown. He was efficient and fast at doing his job. Thank you for what you did for us today Ryan. If we ever have any more issues I’m definitely going to request for you to come. Thank you again.

Carson Cutler

Tanya Servidio

2 years ago

Ryan is professional / knowledgeable and friendly - did a great job !!

DK Games

2 years ago

Ryan absolutely killed it!

Jake Busch

2 years ago

Very helpful, Aaron came out to inspect my piping. Came knowledgeable and able to help explain ins an out of polybutylene piping

Wendy Rappeno

3 years ago

John fixed 2 toilets in our rental house that were running a lot and wasting water. Both seem to be working well now. Thank you!

Sean Campbell

2 years ago

Ryan with Drainmasters was out the same day I called! He quickly identified I had a pin hole leak in my wall. He made all the necessary repairs on the spot! Awesome service!

Krista O’Neill

2 years ago

This company provides a great service! Ryan came to repair our sink that was constantly dripping. He sent a notification when he was on his way and arrived at the beginning of the time frame given, which was great because I wasn’t waiting around all day. He was very polite and professional. He quickly resolved the issue. I would highly recommend Drain Master’s Plumbing and Ryan to get the job done!

Seiji Hiyama

a year ago

I’m sure I could sit here and say that Ryan was professional, punctual, courteous and knowledgeable, but if you’re reading this review… you already know that.

What I can add is that Ryan doesn’t just repair a problem. Rather, he educates customers as to how these issues may have arisen, and how to prevent them in the future.

I’d have surely asked more questions if he hadn't finished my repairs with the speed and efficiency of a Formula 1 pit crew, but he also left a card and encouraged me to reach out at any time for follow-up questions or concerns.

I implore you all to not settle for subpar or second best; call them.