Michelle Cheuk
6 years ago
Excellent experience. Brian was able to come on a summer weekend, when two other drain companies couldn't come out until Monday. I had a clogged kitchen sink, so that was very helpful.
He cleaned it out, then also mentioned that the way our piping is configured, wasn't optimal. A couple of other people have told me that too, but somehow we hadn't done anything about it.
I asked him whether fixing that was something he could do, and he said he could get the parts and fix it. He went to Home Depot to get the parts and stayed an extra 2 hours to fix it and test everything. I greatly appreciated his work!
He was courteous and communicative, and everything runs much more smoothly now. He said if anything comes up afterwards, to give him a call. I was very pleased. Thank you!!