Avoid this place at all costs. They came to my house and replaced a sump pump. 15 minutes after they left, the sump pump alarm went off and, luckily, my cleaning lady was there to hear it. She went downstairs and found a burst pipe with water spraying everywhere on brand new carpet. I called the business right away and had them come back. They were able to come back and fix it. However, a quarter of the basement carpet was soaked with water. It needed to be extracted and they had initially agreed to pay for the damage. I texted the owner so I could send her the invoice and she acted she had no clue what I was talking about. I called her and she became very loud and unprofessional with me and stated that she would never pay for such a thing. She then proceeded to blame the pipe bursting on me. She said I caused it and I don’t know how I could do that while I was at work when this happened and it occurred 15 minutes after they left. She then ended the call in my face. Her name is Zainab and everyone should avoid her at all costs.
