Silco Plumbing

Called silco to fix my a/c witch in return had him check out another a/c that hasn't worked in 17 years and 2 people said it was broken silco got it running in minutes! Was very impressed very great job joe was great. Pleasure doing business thank you. Would recommend to anyone

Have used Silco for several years for all air conditioning repairs and maintenance including heating and plumbing issues. Very courteous, prompt, easy, ready to troubleshoot. Highly recommend them.

Service person came on time, worked efficiently, and solved my problem.

Excellent experience. Showed up earlier than expected and gave me a clear indication of the issues I was facing.

This is not your friendly neighborhood plumber, where they would charge you based on how severe your problem is, and maybe take a little bit off it you help them do the job. $150 minimum charge no matter how small the problem. Buyer beware. I would only contact them with an extreme problem. I wish I had read the reviews on Yelp.

We hired Silco to order and install three very complicated toilets in our new home. Harry arrived on time every day and demonstrated thorough knowledge in not only plumbing, but many other subjects related to home maintenance. He got the work done quickly and with minimal disruption, and we ended up with much nicer toilets than we had previously expected at a lower cost than was anticipated. Great local company!

I am very satisfied with the job Ronnie from Silco Plumbing did with solving my plumbing leak that was in a compromising area in my ceiling. I have used them in the past and will continue to use them in the future.

Joe P came to our house for our boiler maintenance, which hadn't been done for a few years. He was professional, courteous, and on time, and the Silco people are great to work with.

Last used in May of last year and had no problem As a pre-existing customer who paid his bill immediately am irked at how treated this time. I needed a plumber with a helper to disconnect and re-connect my gas stove as having a floor installation Called timeley and set dates and time and coordinated with floor installer. The day before the service was required received a call that could not do the job. as did not have the help. Gave no recommendations or referrals to another plumbing service to help rectify the problem and called late morning to advise This is not a good business practice Would never recommend them as reliable I had to call several companies and Heretage Plumbing came through Silco lost over a $1000.00 on this call alone and future calls by me if could put 0 stars would

We had Silco install a new furnace and AC in 2016, and it was the worst decision I have ever made as a homeowner. They made beginner mistakes with the installation, like removing copper when stripping wires resulting in an intermittent connection they had to return to fix. Then they replaced leaked coolant twice before they figured out they installed a faulty unit from the start - but Silco still charged me $400 for the work, despite the inconvenience of several service calls and the fact that we had no AC for the whole summer. Now, in 2020, I find out that they failed to install a filter holder as the installation directions clearly say to do. They expected us to put the filter directly inside the furnace cabinet instead (see photo) which is difficult, unsafe, and makes the filter not work properly. We are going to have to pay a lot to have a filter holder retrofitted.
Not sure if they don't know better, can't read, or just don't care, but stay away from Silco Plumbing. Oh, and they leave their empty soda cans for you to pick up.

Very professional as well as prompt

Jay was professional and explained the job fully. Set up and clean up fully, any mess cleaned up as usual.

The Silco team was professional, quick, and got the job done. They charged us a very reasonable rate for the work and explained everything they did as they went along. When it looked like there was a hiccup with the work, they were extremely responsive and were able to resolve it within 12 hours of giving them the call -- even though it was actually not related to their work at all.

We got quotes from three plumbers and I'm really glad we went with Silco. Y'all are the best!

Joe was great he was friendly and helpful. He explained what was broke and what needed to be done to fix the problem..

Ronnie was very professional and knowledgeable. I had complete confidence in his work. He was able to work around our busy family household. The jobs were done well. I would highly recommend Silco .

Phillip was honest and helpful.

Have been using Silco for over 20 years. The service is fast and friendly and the quality of work is outstanding.

Silco is always professional and courteous. They always offer great advice and explain every available option. I've used them for many years and consistently have a great experience with thier people.

Phil is equally competent and professional in his role as a contractor / plumber for Silco .
He deftly took care of our toilet bowl issues and I can highly recommend his services to you here.

And while I have this opportunity, I'd like to give a shout out to the owner JERRY for his professionalism and for excellent customer service!

My interactions with Silco have been nothing but positive. From scheduling to the job itself, their work is friendly, professional, and thorough. Most recently, Ronnie replaced rotted piping under a sink, and I couldn't be happier with the whole experience. Would recommend Silco to anyone.

Quoted $1600 on a job that I got done for $300 when asked for breakdown of parts vs labor guy shrugged...did come out on time to quote the job though, now a day 3 stars for that.

I called the Silco emergency line to address a leak in my guest shower and I got a call back within 20 minutes. After speaking with Phillip he was at my house within an hour. I'm extremely pleased with every aspect of their work and can't recommend them enough. Phillip explained every step and detailed the cost. Thank you so much!!!

Joe P., and all of the crew at Silco Plumbing really came to our rescue when our hot water system broke down this summer. Upfront pricing, work completed on time, and site was left clean. Of course, our A/C also decided to quit working during the hottest days too! We also chose to replace our heating system at the same time. Silco was able to do an emergency installation service for us that quite literally saved not only our lives, but the lives of our pets as well. I highly recommend Silco, especially when you want the work done right, on time, and on budget!

I have used Silco off and on for more than five years, fortunately I haven't had to call them too often. When I do call, I invariably receive polite service. The repair person shows up on time, and the job gets done quickly and efficiently. Every person I have used there is friendly, takes whatever time is needed to answer my questions, and seems very invested in representing the company well. What's not to like? Oh yes, and the quotes are always accurate to what they charge me.

I have been a customer for years. Great service.

I called and left a message after closing time and received a return call early the next morning advising me they would be there shortly.
Very Friendly, Knowledgeable and Informative Servicemen: Thanks!

This was back in November 2015 so apologize for the delay. We were extremely pleased! Joe was very particular treating our home as his own as well as being very personable (his online photos of the pizzas he is proud of making was fun!). We were on a time crunch with our Son visiting from Florida we needed to pick up at the airport same day as installation but he and his helper for the day were so understanding, efficient and meticulous! Also we were impressed that he was in tune to new code compliance for Condos since our heater is in a closet in the Unit and highly recommended the one with an alarm to prevent any damage to leaks in Unit below us.I would highly recommend your company to anyone in need of emergency service for a water heater!

Honest family owned operation!

Great company exceptional workers have used them for 20yrs or more

Joe is friendly and professional. All the while he installed the new shower attachments in a neat and efficient manner. I would reccomend silco plumbing to anyone.

Joe and the Silco team are easily the best in North Boston, Andover area.
We have been using their service for 7 years. They have fixed major basement flooding, hot water systems, installed all our new kitchen plumbing as well as fixed our outdoor area. They are truly remarkable. Joe goes above and beyond to fond a solution where others would simply say no or charge a huge fee for the hassle. Creative, ON-time, always here when you need them and perfectly priced. Simply the best. I recommend them with my highest approval and gratitude.

Prompt response, total professionalism, gave all options. More than accommodating. Will definitely call again.