I had called around to a couple companies in the area, was told by each company that it was about 2 weeks or more before they could get to me. Called Heck of a Plumber and told the guy that I have no hot water and it was a little bit of an emergency since it's me and my 4 children in the house with nowhere to go take a hot shower. He told me that he would come over tomorrow (I called late at like 11pm). He shows up the next day, gives me a price, better than the other companies I talked to, I agreed on the price, and he changed the water heater out that day!!! To give the kids a hot bath and take me a hot shower was so refreshing!!! Come to find out, the guy I talked to and who did the work, is the owner of the company, Ryan Heck. He is such a genuine guy. After that I have used his company for other services like faucet repair, water leaks, garbage disposal install, sewer stoppages, and repairing pipe under my house. I highly recommend this company! Quality work, fair pricing, and great customer service! Nothing beats being able to talk to the owner/boss when you call.