Description
At bluefrog Home Services of New Orleans, providing a high level of customer service is our top priority. We hire fully licensed and trained technicians – a professional team also trained in customer service. Our experts work hard to provide high-quality craftsmanship that ensures our customers are 100% satisfied. We are committed to offering timely and efficient service, without cutting any corners. Our services include drain cleaning, water heater repairs, heating and air maintenance & installations, and much more! And our services are available 24/7, 365 days a year. Contact bluefrog Home Services when you need any kind of plumbing or heating and air service in New Orleans, LA and the surroundings areas.
SERVICES
Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer repair, Shower repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, 24/7 Availability, Advanced Leak Detection, Bathroom Sinks, Camera Inspections, Cleaning Water, Clogs Sewage, Drain Cleaning Service, Drain Issues, Dripping Faucets, Emergency Plumber, Emergency Plumbing Service, Emergency Repairs, Full Repair, Gas Leak And Detection Repair, General Plumbing, Hard Water Testing, Kitchen Leak Repair, Leaky Faucets, Leaky Pipes, Line Camera Inspections, Plumbing Evaluation, Plumbing Fixture, Plumbing Fixture Repair & Replacement, Plumbing Installations, Plumbing Issues, Plumbing Job, Plumbing Leak Detection and Repair, Plumbing Leaks Detection & Repair, Plumbing Repair Drain Cleaning, Plumbing Service Call, Plumbing Services, Plumbing Systems, Regular Maintenance, Septic Systems, Sewage Backup, Sewer and Water Line Inspections, Slow Drainage, Tankless Water Heaters, Underground Water Leaks, Washing Machine Hoses, Water Filtration, Water Heater Repair & Installation, Water Heaters, Water Line Emergency, Water Line Inspection, Water Line Issue, Water Line Maintenance, Water Meter, Water Pressure Repairing,
Reviews
Kristie James
3 years ago
Great friendly service!
Wondèr Travel
2 years ago
Great service! Jimmy the service tech was on target and dedicated to get our water heater installed & connected properly ✅. It was nice not to have to worry about anything. He made us feel very confident that our new water heater was in the right hands.. He was very professional and I appreciated that so much. Thanks again for making our day much better knowing it was done right! I not sure what the service contract that I bought covers. I ask another tech with this company and was for a percentage off next service only. Made sure you understand what your paying for on any add on to your bill.
Mariel Hernandez
2 months ago
Excellent service, efficacy and very knowledgeable, Abby Griffin did not let us down.
Had a leaky bathroom faucet and used my home warranty to get a quote to fix the issue. The company quoted us almost a thousand dollars plus additional cost for drilling into our bathroom tile to replace the pipe work. Called blue frog and had same day service. Bryan was able to quickly fix the issue in a fast professional matter with out drilling into the tile, saving us a lot of money. .Not only did he fix the issue but explained what he did every step of the way.. Blue frog is extremely lucky to have him as an honest tech. Great job Bryan. I am a forever customer now
Todd Howell
10 months ago
Jake did a variety of plumbing jobs for us. Toilet repair, refitting hardware on bidet, ice machine drain reconfiguration and more. Punctual, communicative, creative and thinks out of the box.
They came to fix my toilet flange and they had problems with the toilet flushing correctly after they left they assured me that i was good to go. I wasn't living in my home yet but when i returned i noticed that the toilet was not flushing properly, so i gave them a call and the ldu had a very nasty attitude and was trying to charge me a 120 bucks to make an appointment for something that they didn't do right and she hung up in my face this was very rude and unprofessional. Stay away from this place!
Lori Sanderson
3 years ago
Worst Service ever, I had someone come out Wednesday because I had a drip in my bathtub well they made it worse that it was to the point where I have to turn the water off to my house everyday when I am not using the water. They were supposed to come out Thursday to fix it they never showed up when they finally did call, they said they would be out Friday again they never showed up. I will never use them & I definitely won't recommend them to anybody.
Casey Zimmerman
8 months ago
Gas leak
jo stephanie culotta
11 months ago
I had a water leak which was coming from the toilet. He came out within a few hours, diagnosed the problem and fixed it. Couldn’t be more pleased with his service.
Will always use Blue Frog Plumbing
Darryl Romeroy,
7 months ago
She was awesome she gets a A+ thanks for sending Abbi great job.
The office staff and repair person are pleasant and do a good job! They kept me well informed through the service call.
Delacia Williams
3 years ago
Blaine was AWESOME! He was super helpful and Fixed a problem caused by another company. We had a damaged pipe under our foundation that leaked into three of our bedrooms! He was able to have it fixed in less than 36 hours! He will definitely get our business again!
Great company. Quick response and smart problem solving. Repairs were done quickly and professionally by Bryan T.
Pleasant, polite and hardworking! Thank you!
Frisky Beaver
2 years ago
Professional, personable and timely. Abbi was great, would recommend her to anyone in need of quality service.
Gae Spalluto
6 months ago
Abbi has been to my house twice and was always on time and did an excellent job.
For the past two times. JEREMY F. Came today to fix a shower problem. He was on time, did a great job and cleaned up leaving everything spotless. Additionally, Jeremy was personable and pleasant. I send a BIG thank you to him.
JE Banquets At the Auditorium
8 months ago
I’m we have utilized this company for over a year now always on time and professional
Great company and easy to work with.
Abbi is amazing, professional, and personable. We appreciate her insight and help.
My wife and I are very grateful to Jimmy for not only coming out on a Sunday but for solving our problem in the most professional and honest way. Clearly Bluefrog Plumbing's hiring standards are the best in the industry and Jimmy is more than a credit to the company. Thank you
Valerie Ingraham
4 months ago
Jeremy came out in the weekend which was great! He explained in detail of the repair initially so I knew what cost factor involved. He fixed the problem and kept me informed during the process. I will definitely use Blue Frog again if needed. Great Service! Thank you. Valerie Ingraham
tleaux tleaux
3 years ago
Lash Drip Nola
a year ago
I needed a fix on my toilet for my new salon so I gave them a call about 2 hours ago.
QUICK SERVICE, very professional. Got the job done in the same day. HIGHLY RECOMMENDED!!
Micah Bachemin
11 months ago
The hallway bathroom was backing up and we tried to get a plumber to come out for 3 days with no luck. I scheduled an online appointment with BlueFrog and Jake arrived right on time (actually a few minutes early). He was so professional and kind! He diagnosed the problem and took care of it quickly keeping me updated along the way. We will definitely use BlueFrog for our future plumbing needs.
On time quickly did job and left the site clean. Great job
They were able to figure out the problem and repair the problem with my toliet fast!no more leaking!they were super friendly and helpful!Will be more than happy to call them back for any plumbing needs in the future!
bennie johnson
a year ago
Scott did an excellent job. He was no-nonsense, and went about his work in a professional manner. He worked the entire time he was at my home, didn’t take a break, and was not glued to his phone as many workers are today. My job was his top priority!!!
Brian was a polite knowledgeable plumber. Gave good advice for equipment maintenance and can tell he genuinely cared about his work.
Kane did a great job and answered all my questions regarding the issue. Ended up being a septic issue not a plumbing issue, but he took the time to inspect everything and ensure there wasn’t anything else going on that needed to be addressed. I would definitely use them again.
Blaine was fast, courteous and helpful when repairing my mother's plumbing. Will use Blue Frog Plumbing again.
Abby was awesome. She has done work at my house before and is always friendly, professional and gets the job done, no matter how tough the job may be.
I am very pleased with the service I received from Jake @ Bluefrog. He was professional,friendly,and punctual! He is a true asset to the company! Thank you!
Blaine was professional, efficient & effective. He saved the reputation of my AirBnB. It was a little expensive but under the circumstances it was worth it.
Abbi came in and quickly figured out a challenging problem then addressed it just as quickly. The service was quick, painless, and everything was done when and how they said it would be. Will use again.
Kenneth Coignet
a year ago
Personable guy, pleasant and polite. I was pleased with the service
Very nice professional experience. . No charge for estimate. Look forward to using them in the future
Nikko Rossario
3 years ago
Jimmy did a pretty BIG job for us. He handled the work like a professional. He was very informative throughout the whole job.all the while he kept my wife and I laughing . I would definitely recommend BlueFrog to everyone I know
Michael “BIG MIKE” Rounds
2 years ago
I'm Big Mike i looked on google and found BLUEFROG PLUMBING
On time very very professional , This guy (MR ANDREW) was like a TERMITE with unclogging my plumbing , he would not stop until he was satisfied with clearing everything and then he ask me ANYTHING ELSE i can do ?
I am so hooked with THE BLUEFROG Y'ALL !!!!!
Dee Dee Bridgewater
3 months ago
Abbi did garbage disposal install of new Insinkerator Evolution Essential 3/4HP. It’s so quiet, really like it! He was quick, professional, hauled away old disposal and new disposal box. Will definitely request Abbi for future plumbing issues!! Yay Abbi, thank you.
Ginger Mooers
3 years ago
Jimmy was professional and friendly and fixed my problem right away at a fair price.
Tracey Richardson
9 months ago
Definitely not the news I wanted or expected but Blue Frog especially Kane took the sting out of having to replace my hot water heater. From the initial call to make the appointment throughout the final installation I was greeted with professionalism knowledge, and kindness. This meant the world to me and I will be a be a Blue Frog customer for life. 5 stars, excellent, and definitely recommend….
We are in the process of selling our home currently and found out the sewage line needed replacement. I
needed verification after the buyers inspection.
Andrew and Daniel were able to verify the issue and
were 100% upfront about everything vs. the other
company who only quoted to break ground pretty much... Bluefrog started digging the same day that they inspected the sewer line... MUCH faster than any other company could do for me... After further replacing sewer line they found another 25' of line that was needing to be dug and replaced. The company ate the cost saving me a few THOUSAND dollars. I am just awaiting the backfill now but am more than pleased with how the company has treated me during this process.
Reneal Simmons
3 years ago
Jimmy was on time and very professional. He even cleaned up after completing the work in a timely manner. Awesome job.... If you need the job done right the first time I recommend this company... Thanks Jimmy keep up the good work.
Brian is wonderful... He might be the best plumber i've ever worked with...Blue frog is a little pricey, but Brian is fabulous and made it worth it!...
Debra Weinberg
4 years ago
Blaine was very professional and did an excellent job!
Darlene Durden
4 weeks ago
My tech Abbi was so professional she got to work and went under the house like it was nothing. She really enjoy her job and it really shows in her work. I enjoyed talking with her as well very kind. Keep up the excellent work Abbi.
Darlene Durden
Glad that we have installed a new gas water heater! Travis was very helpful!!!
Brenda Rodgers
2 months ago
Jeremy was on time and explained what he was doing.
Scott Castillon
3 years ago
James Ross was friendly and professional. Would recommend him for all plumbing needs.
The plumber sent to my home was Brandon. This young man was extremely professional. He arrived on time, was very respectful of my home and myself. Brandon did a spectacular job resolving my plumbing issues.
I will most assuredly use this company again for all my plumbing needs.
Thank you Blue Frog for understanding that your customers matter. This employee personafies this company's commitment to it's customers.
Trietha James
8 months ago
Did what I needed in a timely manor and fixed what was broken. I feel better
Eric Mancuso Sr
a month ago
Michele Meneray
3 years ago
Third time I have used Bluefrog. They came out quickly, did the work efficiently and professionally.
Sam Blankenship
10 months ago
Kane from Blue Frog came out and was very personable and knowledgeable. He did a quick assessment of what repairs were needed for our garbage disposal and an outside faucet and then went right to work. Booking an appointment was easy as well and service was provided the same day. Will certainly use them again!
DeeAnn Riley
10 months ago
Wonderful experience! They are the only plumbers we use!!
The plumber was polite, professional, and knowledgeable -- and took special care to do the job properly. Will definitely use again as needed.
Very professional very knowledgeable and on time
It’s the Wednesday before MG and I have 13 people coming in Friday, when to my amazement my kitchen sinks wont drain. I went online, booked an appt with Bluefrog, and prayed they would really be able to come the very next day. Matthew Gossell showed up at my house, quickly assessed the situation and provide solution. He was professional and a very clear communicator, as well as extremely knowledgeable.
I appreciate Bluefrog and look forward to working with them in the future.
Stanford Rosenthal
11 months ago
After calling several area plumbers, none of whom would take on my gasline work, Bluefrog came through. It was so easy to schedule online that I wasn't sure if this was real – but Bryan was definitely real and completed everything I needed done. I'll be calling Bluefrog first for all my future plumbing and gasline needs.
Steve Gervais
4 years ago
Derek was very friendly , honest and competent. I would very much recommend him.
Adam Elias came by to review my plumbing for a gnat issue. He was extremely knowledgeable and very professional and gave me great advice on how to handle the problem. He took genuine concern to make sure I understood what was going on with the plumbing and his professional opinion on how to alleviate the problem. I was really anxious about the issue prior to his visit but his calm demeanor and professional expertise put me at ease. I definitely recommend Adam and Blue Frog for your plumbing needs. I will contact Blue Frog and request Adam for any plumbing related needs in the future.
Matthew Pineda
8 months ago
Thomas Piglia was a very polite and courteous young man. Did an excellent job and was super quick. Prevented us from going without water for the Christmas holidays.
I had my bathrooms remodeled and the plumber did not install my shower faucet correctly. I’d googled local plumbers and ran across Blue Dog. The reviews were so good I thought they were made up. However, I called for service anyway. The company sent a young fellow named Blaine. He was so helpful and corrected the problem quickly. He also made a few suggestions that I should consider replacing. I had it all done and also opted in for the warranty with Blue Frog for future services. I’m glad I chose Blue Frog. The reviews are real!!!!
Blaine Trinklein was professional and got the job done
This is a great plumbing company , travis has great customer service and knows how to do his job ! highly recommend him and his team !
Replaced capacitor or central A/C. Did not leave until EVERYTHING checked out.
Melinda Madkins
9 months ago
Very professional,good personality,great work
Diego Gonzalez
a year ago
Jake arrived promptly and kept me informed of every step. He showed me the relevant images and explained the work he undertook. Like previous work he did, he proved an outstanding professional.
Stephen Ellinger
5 years ago
Brandon was thorough with his diagnostic ensuring the lowest cost possible. He was careful to reduce the amount of cleanup required afterwards. He offered advice on what to watch for and explained everything that was happening.
I’m disappointed by this company’s advertising. The website represented they perform plumbing services 24/7; however, after making an appointment and receiving a confirmation email; nobody ever arrived or called to give the professional courtesy of letting me know they weren’t coming.
The time I wasted on waiting on a representative to arrive (that never did) could have been used hiring another company.
Cheryl Weaver
11 months ago
Travis went above and beyond to solve our plumbing problem. When the easy fix didn’t happen, he never gave up and worked diligently until the problem was fixed. Highly recommend!
Grayson Boudreaux
2 years ago
I am so glad I called Blue Frog! We had a terrible contractor that didn't finish the job and was told it would be thousands of dollars to fix our water pressure.
I wanted a second opinion and called Blue Frog. The receptionist was very polite and booked a next day appointment.
John Doane was our plumber and he was professional and polite and most importantly he knows his trade. He checked everything out and was able to find the problem. It was a pretty simple fix. It did not involve completely putting in new pipes to the kitchen and bathroom like we were told by other plumber. He probably saved us $2,000.00!!! He will have our business from here on out and I will recommend him to anyone.
Scott B. Jr. helped me with my plumbing at my business. He came in an timely manner and was able to fix my plumbing issue.The cost was also reasonable. I recommend his services for the time frame, knowledge on the issue, and proffessionalism.
Murad Korejo
8 months ago
Jake came over to help with a few jobs and he is awesome. Timely service, knowledgeable staff. I love BlueFrog!
Came put the next day. Was on time. Very responsive to all my questions and affordable.
Michael Hines
4 years ago
Blaine from Blue Frog provided all the expertise and skill that we needed, in the most professional and courteous way. If all the employees at Blue Frog are like Blaine, you cannot go wrong! M Hines, NOLA
Stephen Beaumont
a year ago
Bryan Theriot was our repair technician. He was prompt, friendly, efficient, professional and had a great sense of humor. He also gave us helpful maintenance tips. Very knowledgeable in his field. We were very pleased with his service. Thanks again! Michelle B
Installed dedicated gas line for generator hookup. They did good work and we will use them for plumbing issues in the future.
Emily Eickhoff
9 months ago
Glad I found Blue Frog today when I had an emergency plumbing issue. I was extremely impressed at how quickly they were able to get someone out to my house to examine it. Jake was very professional and took his time trying to diagnose the issue. I will definitely call them first for any future plumbing problems and will recommend them to friends.
We had a few collapsed pipes under our house that needed to be replaced. Bluefrog was able to come out quicker than any other company and had the job (tunneling, replacing over 100 feet of pipes under the house, and back filling) and inspections completed four days after starting! Communication was professional and we were kept informed the entire time. Would recommend them for any of your plumbing needs, big or small!
They quoted my brother 1400 to do a job sight unseen. He went somewhere else and got the same job done for $350. These people are highway robbery.
Sandra Escude'
a year ago
Needed a plumber ASAP after my house was leveled to repair a broken sewer pipe. I called 5 plumbers and none could come out right away. I called Blue Frog plumbing and they sent Sean out the same day and the work was done the next day. He was on time and completed the work in the allotted time he quoted. The cost was very reasonable. I recommend them 100%.
Excellent, professional service
Adrienne Addit
a year ago
Technician was nice but management refused to honor coupon on website. Said, it is no longer valid and shouldn't be there. But it was there when technician arrived, and I was disappointed they didn't honor it.
Heather Breaux
6 months ago
Appointment was made same day & they came out on time. Abbi was friendly, professional and all around really good! Would recommend!
eyeLucius (Lucius L Riley)
a year ago
It was wonderful to have someone come to fix a plumbing problem and be interested in more than cursory fixes. When Bluefrog sent Bryan over, he took the time to discern the source of a recurring problem and then returned with Efrain and Orlyn and did some heavy lifting to overhaul my situation. I haven't had any trouble since. Super tidy, helpful, and efficient. THANKS.
Brenda Stokes
3 years ago
Blaine has been servicing our tankless hot water heater for 2 years now and is extremely professional in all aspects. Recommend them highly.
I advise extreme caution when dealing with this company. I had a gas leak and was calling companies for estimates. I’ll give them credit for having a very cordial person answering the phones (Rachel) and for showing up early the next morning, but they asked me for a $1000 deposit because they said I needed a permit. Of that sum, $500 was supposed to be credited back to me if they did the work. Turns out they had an inspector come out for a “wasted trip” because no work had been done. I was charged for that. They insisted the inspector look for any other thing wrong so they could add it to my bill. Only one thing showed up and it was minor. I got the estimate and it was for almost $5000 and included some kind of “membership” that they claimed was saving me almost $700. So they had my $1000 and presumably had me locked in, even though I signed nothing and didn’t accept the bid. They were just going to keep $1000. I did some research and learned that you’re not even supposed to be able to get a permit without a contract signed by the homeowner. The inspector said it’s possible that a contract was forged. I had to cancel the permit and start over. I called other plumbers and was able to get the job done for about $1500- a whopping 70% less than Blue Frog’s quote for then same work. I disputed the charges with AMEX and the permitting office sent me info to report them to the state licensing board for questionable practices and to the attorney general for price gouging. I have had many people in the building trades do shady things, but this one took the cake. Exercise extreme caution if you deal with this company. They’re greedy and ethically very sketchy. NOTE: Just did a little research and confirmed that this company is a franchise, so it’s a large pool of plumbers working under their name and I guess customers are getting soaked so they can pay the franchise fee that ranges between $127,000 to $371,000.
Fast and friendly! Thomas was awesome and fast! He did explain what he found and got the Manager Andrew to come out for an evaluation. The two came up with a plan to get all our plumbing and cooling issues resolved! Will totally recommend Blue Frog for needed services!!!
Jake Enslo was awesome! He came out within an hour of my call and had the leak in my lawn fixed the next day. It wasn’t an easy job. Lots of tree roots to cut through, but he was patient and got the job done on what was supposed to be his day off. I highly recommend Blue Frog and Jake deserves a raise!!!
I had a massive plumbing job which involved replacing under slab pipes. 😓
Blaine was in charge of this project, and i want to say this: Blaine and the others at BlueFrog were extremely helpful, friendly and most of all-- they assessed the problem, and by the next day he had the job initiated. Within a week's time the job was complete and my plumbing is working like new again!!!😀 I would MOST DEFINITELY use BlueFrog services again for ANY of my future plumbing needs... as well as recommend this company to anyone I know... and anyone who reads this comment. Just take my word on it...BlueFrog: great work, timely and very reasonably priced!! Great job, Blaine and everyone else at BlueFrog!!!🐸
From the scheduling which is hard for me through the completion of work,it was a good experience. Knowledgeable and professional staff in office and in field. Highly recommend!
Jean Trinklein
3 years ago
Blaine Trinklein was on time and very professional. He answered all my questions and did the job quickly. I will call again when I need a plumber as well as recommend Bluefrog Plumbing.
ashley nichols
3 years ago
Jimmy was very knowledgeable and professional he did whatever it took to unblock our drain line. He responded within a half hour of us calling on Saturday and came right after another job he had.
Matt “DJ Mattik” Alle
a year ago
Bryan is the man! Was looking for same day service and he came and fixed my clogged toilet. Bryan took the time to explain to me what he was doing, how it works, and was able to finish the job quickly and efficiently. Easy 5 Stars!
This plumber Walter Dominguez really help me out a lot much respect 🙌
Ronald Williams
a year ago
Jimmy Ross was very professional and courteous.
Julia Stroble
3 months ago
Jeremy provided amazing service- very helpful!!!
NADINE DOMINO
4 years ago
I was very pleased with Blaine's services!! Super professional, knowledgeable, and extremely willing to work with customer. I am definitely using his services again in the future.
I've been throigh about 6 companies over the years with my apartments. None of them have kept my business except bluefrog. They have fair prices great service and are responsive and understanding. I plan on keeping them for all future work I can't do myself. Both of the technicians sent out did great weekend. Andrew and John.
1347 Coliseum
a month ago
Abby is easy to book, super knowledgeable, and very reliable!
christina myers
a year ago
Had the company come out for a toilet line replaced now it does not stop running. I have a 115 dollar sewer bill since they came and broke my toilet. My bath tub now makes noise when you turn the shower on and the shower never stops running when you turn only the tub on. They sent a tech back who said he never changed out the part for the shower knob he only changed the knob. 🙄🙄🙄🙄🤨 but stated he fixed everything. Called they came back out an told me I had to pay an additional 300 for it to be fixed right since he didn’t change the correct parts.
Kelly Melerine
a year ago
Phenomenal work! Pleased as punch! Crew was clean,quick, respectful of my business, and customers. Total aces in my book! Came in listened to what I needed/wanted, delivered that and a whole lot more. Truly great work. Customers come in comment about how I'm not dealing with pools of water anymore I blush and show off the new pipes and brag about you guys! I feel like such a nerd gushing over pipes and proper drainage. LOL!
Ashley Debelis
5 years ago
Bluefrog Plumbing was able to schedule me in the same day! Scott was very pleasant, professional and quick! He had done extra work on our bath tub that he wasn't planning on doing today, tightened all of our handles in the bathroom and kitchen without me asking him to, and put a cap on our water line to our refrigerator. He had a little bit of extra time and was happy to help. I am so glad I called Bluefrog Plumbing. I will be recommending them to my family members down here and will be a customer for future repairs.
Thanks again,
-A
Christopher Carrington
10 months ago
Abbi was extremely helpful and very quick. Would highly recommend!
Bryant George
2 years ago
Great plumbing service that is responsible on price. Speedy service. Did not try to take advantage of a bad situation with my home plumbing. Blaine is a knowledgeable and an excellent plumber. He is great with his explanation about the problem and the solution. Wonderful service. Previous plumbing companies charged excess costs for simple solutions. I am so grateful I have Blue Frogs number in my phone. Really went the extra mile for my home repair. Outstanding!!!!!
Elizabeth Collins
a month ago
Abby was very professional and knowledgeable. Appreciate everything!
Ross Heffington
11 months ago
Abbi was very professional, expedient, and she did a great job.
Derek Whittington
11 months ago
Technician Bryan was quick to respond and was very knowledgeable on the subject, after finding the leak things were fixed and all set within hours, thanks so much!
Scott is very professional, stays on task, gets done timely. Very respectful. On time. Fixed my problems in no time. Definitely recommend him to everyone.
Adrian Bourgeois
11 months ago
These guys went above and beyond to help repair our issue. I definitely recommend and am appreciative for their service.
Very prompt response. Also they notified the when technician was on the way. This is the second time I’ve used them very satisfied with their service. Highly recommend.
Madeline Piglia
a year ago
I wish I could give Bluefrog a 100 gold stars! I am more than pleased with the service that was done. Very professional, friendly, responsive and prompt. I HIGHLY recommend Bluefrog for all of your plumbing needs!
Kibeau Hamido
8 months ago
I used Bluefrog and was very pleased with the service and staff. The professionalism of their technicians and management far excided my expectations. I will be referring friends and family for their air condition and heating replacement and repairs.
Professional, prompt, immediately got the job done :)
State of the Art NOLA
11 months ago
Abbi is amazing. Highly recommend her service.
Repaired clogged drain. Did an excellent job
Got to my house early and was done in 30 minutes, great service and very friendly!
Asked them to come give me a bid on a water leak issue in the mixer valve. Dude said he wasn't going to rebuild it (which is replacing the stems) and he wanted 653 bucks to replace it. I went to depot with $20 and replaced the stems problem solved . People are constantly trying to get over on people
John Schindler
8 months ago
Jake was professional, courteous and efficient. He detected what my plumbing problem was and fixed it quickly. The cost was in-line for the service rendered. I would use Blue Frog in the future.
Vanessa Sheffield
a month ago
Prices are unreasonable but employees are nice and do the job well showed up on time. They were professional and respectful.
Blaine was prompt, courteous and very informative. I will definitely call Blue Frog again should another plumbing need arise. Blaine was excellent!
Derek was our technician today on the 4th of July. Very respectable man and good quality work. Price was reasonable for holiday/emergency service. I would recommend Bluefrog to anyone.
Gianna Collura
a year ago
Fast reliable service!! Would recommend them over & over
Overall good and professional.
Make sure you ask for Jake.
I had a leaky valve on an outside faucet that was really worrying me. I called Bluefrog and a pleasant voice wished me a good day, set up a same day appointment for a consultation, and sent Mr. Mark another pleasant person to my home who assured me that the repair could be completed the very next day. And it was!!! Peace of mind achieved!!! Thanks Bluefrog Plumbing, I will definitely recommend you all to anyone who is in need of your services. :)
Patty Kattan
2 months ago
Quick response when I called. Good work in a timely manner. The plumber who came ( Jeremy ) out was friendly.
Blaine was great. Excellent work. Cleaned up after and prompt service. I highly recommend.
Keith McFarland
2 years ago
Smooth and thorough! Johnny came in, made an assessment, gave a quote, went to Home Depot to get the necessary material. Fixed the problem. Done! I will definitely use them again. I highly recommend them.
I had a problem with my washer and dryer install. The team came over the next day, on time and completed the repair. Great service!
Brian Greffenius
7 months ago
Full changeout of faucet. First time with Blue Frog and Thomas was excellent. Recommend.
Jeremy was great and we will definitely use this company again.
Kerri Galagan
5 years ago
The service I received was outstanding. Scott got the job done efficiently and left the bathroom clean. I really appreciated the prompt service.
From the appointment call out to the finishing of the service, I had a great experience and very satisfied. The Tech. was great, very helpful, patient, and professional he worked hard, diligent and didn't stop till the job was completed. he even cleaned the debris each dat he came. Again huge thank you!!
Thomas didnt deliver news i wanted to hear (what plumber does?) but he was prompt, friendly, helpful, sympathetic, and showed me everything he was explaining in a very honest and straightforward way. Much appreciated.
Keshia Weaver
6 years ago
The Service Expert from Blue Frog plumbing was AWESOME!!! I had a clogged kitchen sink that was not simple to fix. However, Blue frog GOT THE JOB DONE If I need plumbing services I will definitely use them again. Thanks
Christian Super
6 days ago
Same day service. Noah was knowledgeable and explained each of service items we requested. Work was completed quickly.
Communication via text and web portal were excellent.
Great experience. Highly recommended.
valencia malveaux
9 months ago
Called BF w/ an emergency and they were here w/I an hour. Travis was amazing. He took no short cuts and did the job right. He may look like he’s 15 but this man definitely knows his business. I was so impressed that I had him to look at a problem we were having since the house was built. The next day he and a crew came out and found and fixed the problem that caused us so much distress over the years. WOW! I can’t say enough about the Blue Frog team. One call and you won’t be disappointed! THANK YOU GUYS!!!
Keesia Brooks
8 months ago
Excellent service! Staff was very professional! Will recommend!
Gavin Mahlie
9 months ago
Jake originally came out for a repair and de scaling of my water heater. After still having issues with the heater after service and diagnosis we decided to replace unit and the company was eager to make sure my service fee wasn’t wasted. Jake was great very professional on both visits and very helpful in solving the problem and getting my water heater back working. Jake was awsome deftly recommend him.
Brandon Goss
2 months ago
Bluefrog was able to complete the whole process of digging, re-pipping, and back filling within. 4 days. They were extremely professional and hard working. I will use them for any and all plumbing work from now on!
Blue Frog helped us out of a big jam yesterday. I was a first-time customer with a water emergency. The phone operator was polite and helpful. They were able to send Jake out in less than an hour. He fixed the problem and was gone within about another half hour. All told from original phone call to final bill was less than 2 hours. Jake was polite and professional, even asking for some toweling to help him clean up. Thanks Blue Frog. Highly recommended!
Dave Blosser
4 months ago
Easy to work with on moving shower drain
PEARLIE ALEXANDER
a year ago
The technician came out but did not resolve the problem. He ran the snake through the line but the problem was not resolved. We were charges over $300.00 and no resolution. We were told we would have to pay an additional $500.00 for any additional services . How CRAZY is that. I’ve paid over $300.00 and he didn’t fix the problem why should I have to pay an additional $509.00 for what?!!! WILL NOT USE THIS COMPANY EVER AGAIN!! I DO NOT RECOMMEND THIS COMPANY FOR ANY PLUMBING NEEDS!!!
UPDATE!!!!!
I WANT TO THANK BLUEFROG PLUMBING FOR RESPONDING TO MY REVIEW IN A TIMELY MANNER. THE MANAGEMENT WAS VERY PROFESSIONAL IN RESOLVING THE PROBLEM.
AGAIN, THANK YOU!!!! BLUEFROG MANAGEMENT FOR RESPONDING TO MY COMPLAINT AND RESOLVING THE ISSUE.
PEARLIE ALEXANDER
Abby was so personable, professional, courteous! We were so delighted to have her in our home 🏡 ❤ the work was excellent 👌 Blue Frog will be our #1 plumbing service! Thanks! S. Lazaro
David Hofstetter
4 years ago
BlueFrog is my top choice for plumbing contractors in the city. Their crews are very knowledgeable and get the job done right. Alicia runs a tight shift and is great to work with. Highly recommend!
William Welsh
4 months ago
Thanks for quick, polite, excellent service.
doug martin
11 months ago
Fast professional service. Courteous and informative. Will definitely use again.
Great service all around!
Ilyana Mitchell
a year ago
AC
Blue frog sent someone out to fix my AC twice, both times they were super responsive and prompt. Their pricing is clear and they fixed the issue quickly and got my house cooling again.
The technician arrived on time. He was pleasant and knowledgeable. He diagnosed the problem and offered me options. His truck was stocked with the necessary part to complete the work. The job was completed in a very reasonable period of time and my bathroom was spotless after the work was done!
Bryan did an excellent job installing faucets in the bathroom, kitchen and repairing a sink leak. He was very prompt and professional He was very knowledgeable and answered all of my questions. I highly recommend him and Blue Frog plumbing.
Jeremy Fleenor
a year ago
Technician showed up 3 hours early so had to leave work to come meet him. Representative on phone would not tell me how much the weekend rate would be. Turns out the water line to toilet needed to be flushed - took the technician 5 mins and cost me $240! Most overpriced service I've paid for all year.. would not recommend and will not be using again.
Derek was very professional and informative. He completed the job in a timely manner. I would recommend him and Blue Frog to anyone!
Ashley Davis
9 months ago
Whoever was driving one of your work vans on 11/8/22 at 3:30 on Airline hwy is a terrible driver and should not be allowed to drive a company vehicle.
Herbert Ricouard
11 months ago
Very good and professional work.
We had off and on smells of gas in the house when we ran the heater and I only noticed this in colder months. I called Entergy and a few other companies. No one could find the problem or smell the gas under the house or near the heater. I finally determined it was coming from under the house and the Blue Frog tech found the degrading pipe. It was not broken but it was falling apart which is why we could smell the gas off and on coming up through our wood floors. I spent a few months working on this and worrying a lot so I was ecstatic to get it resolved. Blue Frog is now my first call for any plumbing or pipe issues.
We had a plumbing emergency (is there another kind?) today at an apartment building. After calling several local plumbers that advertised emergency 24/7 services in town, everyone told me it would be at least 1 week, maybe longer.
Then I went searching a bit out of the area and found Blue Frog. Their tech Walter was at the location in an hour. He assessed the problem, gave me a couple options and had a workable solution for me right away. My tenants have hot water again!
I've worked with many tradespeople over the years, and I'll say this, when you hire professionals, which Walter absolutely is, you get a great outcome. It was money well spent. Blue Frog is now our vendor of choice.
AC REPAIR
DO NOT recommend this company; huge home liability!!!
Serviced my AC Unit that was struggling to keep the home cold. Servicemen mentioned that the unit never had a Flow Switch installed, so they installed one. Whole cost for evaluation and install the Flow Switch was $400+. Servicemen told us everything looked great and the unit is fine. They finished everything in less than 20 min. We believed that they knew what they were doing.
A couple days later the home is cooler, and we believe the unit is fixed and fine. A Home Inspector comes to evaluate the home and tells us many things wrong with the unit and ventilation:
1. The Unit is failing due to evidence of the backup drip pan leaking
2. The primary drip pan is corroded and causing extensive damage to the interior portion of the guest bathroom. Another portion is causing damage to the master bathroom
3. The whole ventilation system and unit is infested with Mold (lab tests came back positive)
4. The unit is failing significantly and the whole system needs to be replaced
...All of these things they failed to notify during the inspection, including...
5. The flow switch they installed inhibits the furnace vent from closing when the furnace turns on (huge liability for potential house fire)
Upon receiving 4 other references since then, they all said the same thing: the AC Unit needs to be removed and replaced. We don't trust them to fix the problem, and no one else should either. I contacted them for a full refund. The initial correspondence was cordial, and was referred to Manager Andrew Daigle. He was accusatory and inappropriate in conversation. Demanding why we called a Home Inspector, and other HVACs for references. He even questioned if our references all knew each other. Toward the end of the conversation he seemed to understand that his employees messed up, and that he would talk to his superiors about a full refund. That conversation was on July 19, 2022 and to this day (August 2,2022) I have not received a call back discussing the refund.
Karen Lemoine
8 months ago
Installed new drain pipe in tub exiting under the house
Replaced washing machine pipe parts
Gave great advice on preventative maintenance
Punctual. Courteous. Efficient. Noninvasive. Have used Blue Frog several times and extremely pleased. Price is reasonable
Great service and very reasonably priced. Showed up quick and on time.
Ricardo Gonzalez
4 years ago
Blaine came out today and did a great job. Quality work in a timely manner and for a great price. Thanks again Blaine. Will definitely use Blaine and Blue Frog Plumbing in the future.
Andrew Guidry
3 years ago
Mid-renovations of our home we discovered plumbing issues and needed help FAST. We got, it using HomeAdvisor and choosing to hire BlueFrog Plumbing specifically Felix our plumber. Prompt, presentable and responsive.
Bria Arnolia
10 months ago
Booking with the team was super easy. Jake was also super nice, professional and helped us so much. Repair was quick and easy which is always a big plus. I would definitely recommend to anyone who’d ask and I know who to call for any plumbing issues I may run across!
Efficient, Friendly and a Quality experience overall, also they have a membership option for customers. Basically the problem was solved immediately. Thanks again ! Ask for Benjamin !
Joycelynn Coleman-Barnett
6 years ago
Wonderful company with professoinal skills. I have a leak since 12/16 and this company came in and diagnose the problem with taking very good measures. The service expert Kenneth is a great employee with awesome working ethics. Will recommend this company to everyone!!!! Blue Frog is the plumber!!!!
Technician was very committed, and I feel went above and beyond.
Robert Turner
5 months ago
Extremely Quick
Great service Felix did an awesome job.
Service was commendable. Service person quickly identified and fixed issue. Will definitely use again.
Clay Rizzuto
10 months ago
Unclog toilet
Ellawean Owens
8 months ago
Kane was excellent. He throughly checked the pipes and provided excellent information and service.
Daniel our service guy came sold us a tankless hot water heater without a remote. Now we waited and called for 6 or 7 months for a remote. Very unprofessional and unconserdate. Never doing business with them anymore.
Travis showed up to my house on time and quickly repaired the leak under our bathtub. He was professional, courteous and kept me informed throughout the entire process.
Jessie Jennings
5 months ago
This It's a great company and I would recommend them to anyone. They went Above and beyond.
Blaine Trinklein
4 years ago
Joseph Ballmann
3 months ago
Good technician.
Abbie was great. Very informative and helped me understand what needed to get done and was able to help me get a slight discount as a veteran.
Jeanne Arnoult
a month ago
Abbi was very professional and very knowledgeable. I've used Bluefrog many times now and will continue to use this service! Abbi was so polite and definitely knows what she's doing!!
Christopher Rancifer
5 months ago
Jeremy was professional and efficient. I would recommend this company to anyone!
Prompt, professional and excellent service.
Dionne Fournette
11 months ago
Bryan was Awesome and sufficient worker
phyllis miller
9 months ago
I was very pleased and satisfied with the excellent service I received from Blue Frog Plumbing. I had a gas leak and needed someone to come out immediately. After calling a couple of other companies that could not help until a few days to a week, Blue Frog was able to take care of the problem within an hour. Travis, the plumber was very nice and professional. He found the gas leak right away coming from the stove and made the repair. I am grateful for the quick service and will call Blue Frog for any future plumbing problems.
narcisse marchand
8 months ago
Brenda Hinton
3 years ago
They do great work.if you have a problem call them.they have a really great price.
Bluefrog arrived the same day for my plumbing problem. Pricing was very reasonable. I would recommend bluefrog to anyone.
Jake came out to my mom's house the next day after we called. My mom is disabled and he was very helpful. He communicated clearly about what the problem was, he looked for the most economical solution, and he told us what was needed to fix it. He offered a more expensive solution that included more service from them (ordering and picking up the part) or the option where we handled ordering the part and he did the labor. We appreciated the option. He came out as soon as the part arrived bc my mom really needed her shower working. Jake went above and beyond in service -- we will definitely come back and ask for Jake.
Kane was professional and extremely helpful. Great service!
Nikki Redpath
9 months ago
Blaine was professional and walked me through everything he was doing.
Phinnie Zahareas
4 weeks ago
Called Bluefrog for a couple issues and Abbi and Sean were extremely knowledgeable, profesional, and polite. They answered all my questions and helped me understand what my best options were for my repairs. I’ll definitely be using them in the future.
Ashley Bateman
2 years ago
Blaine is by far the best plumber around. He’s professional and gets the job done in a timely manner! I highly recommend bluefrog plumbing!
Kelsey Winkler
3 years ago
Blaine Trinklein was professional and courteous. He is very knowledgable and gave me plenty of advice. I am very happy with the service and purchased the membership because I plan to utilize their services in the future.
Blaine was my technician. He stuck with the job making sure I had a clear drain and working toilets. It wasn’t a simple job, but he knew just what to do. I highly recommend Blue Frog and especially Blaine.
Very friendly and professional.
Barri Bronston
3 years ago
I was very happy with the work that James Ross did for me. It was a pretty big job, but he took care of my issues promptly and professionally. I will definitely use Bluefrog again.
Patricia Davis
a year ago
It is so nice to work with a company where you can book online, usually for that day or the next, and have someone there on time who diagnoses the problem, explains what is needed and solves the problem in a professional manner. This is my second time using Blue Frog and I will use them again. Today Benjamin worked hard in this heat to diagnose and solve why my air conditioner wasn't working.
Replaced the old water heater with a new tankless. Jake did a great job with the installation
I contacted Blue Frog to have an AC unit installed. Initially, the experience was great. The tech was super responsive, showed up quick and was able to schedule us within a couple of days for a full minisplit system install. Dakota was really great to work with. Unfortunately, and through no fault of his own, the compressor in my unit was bad from the factory which he diagnosed. I was told I needed to buy a replacement compressor and then he could come back out to install it. The compressor took several weeks to arrive and once it did, i reached back out and was told i would be scheduled in the next couple of days. Never heard anything and reached out again after that and was told that his manager would get back to me the next monday. That came and went and so i started calling the main office number and was told the manager would call me back that day. i called several days in a row and finally got a call back from the manager, Andrew, who told me Dakota was no longer with the company and that I wouldnt be able to get an appointment for another 2 weeks due to his staff all being out with Covid. I continued to follow up with him after asking if it was okay to check in via text each day. After calling him two days after the two week mark, Andrew told me that a tech would be in the next day and that I would be the first appointment. I said great and thought i finally had an appointment. That was a bold faced lie as no one showed up and despite his read receipts being on, never responded to me asking what the ETA was for the technician.
I've never worked with a company with such contempt for its clients and i would give them zero stars if i could. I strongly advise against using this company given my experience and recommend you go with literally anyone else for your home issues.
Bluefrog’s New Orleans’ service, pricing and timeliness are without equal. I highly recommend them for all your plumbing needs.
Brad Stiglets
5 months ago
Responded immediately and did a great job!
Cathy Trosclair
8 months ago
Jake was totally professional and they came out very quick on the same day will definitely be our new plumber and very pleased with their service
If you are looking to install a mini split, stay away from this company. They are not capable to perform that task.
We had them install it , and it was done so bedly, it leaked. $1,300 later, we had to involve a different company to repair it, and spent a lot of money to get it corrected.
Prompt service. Professional plumber.
Shelley Dall
9 months ago
I dropped something down the drain that was clogging it. Jake saved the day!
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